I-000001
PC issue
Desktop
2
WorkInProgress
there is an issue with my PC
2009-02-10 21:30:55
0000-00-00 00:00:00
0000-00-00 00:00:00
0000-00-00 00:00:00
4
not able to start IE
317
6
We are about to connect to your PC via Netmeeting and troubleshoot what's up.
Then we will try to contact Microsoft to understand if it is a known issue
critical
1
I-000002
Network issue
Network
2
Assigned
No more access to the network
Network connectivity lost
2009-02-19 19:07:25
0000-00-00 00:00:00
0000-00-00 00:00:00
0000-00-00 00:00:00
6
not important
318
6
need to investigate the network
low
2
I-000003
Disk Failure on Server01
Server
2
WorkInProgress
Partition /var is no more accessible.
It seems that hard disk is broken
Filesystem is full
2009-03-21 08:27:46
2009-02-10 22:25:00
2009-02-10 00:25:00
0000-00-00 00:00:00
5
Really important for the business
317
6
There are lot of logs file to be trimed
medium
2
I-000004
Oracle Database down on domino
Server
2
New
Database Oracle is no more accessible on Server01
Customer cannot access Order web site.
2009-03-17 09:31:09
0000-00-00 00:00:00
0000-00-00 00:00:00
0000-00-00 00:00:00
6
Very critical
317
0
low
0
I-000005
Issue with my pc
Desktop
2
Assigned
My PC is locked
We have to analyze
2009-03-01 23:22:38
0000-00-00 00:00:00
0000-00-00 00:00:00
0000-00-00 00:00:00
6
317
5
medium
1
I-000009
Issue on WAN
Server
2
Assigned
no access to Grenoble From Paris
2009-09-19 10:51:00
2009-09-19 10:52:00
0000-00-00 00:00:00
0000-00-00 00:00:00
5
Site isolated
318
6
critical
1