/** * Localized data * * @copyright Copyright (C) 2010-2018 Combodo SARL * @license http://opensource.org/licenses/AGPL-3.0 */ Dict::Add('NL NL', 'Dutch', 'Nederlands', array( 'Menu:RequestManagement' => 'Helpdesk', 'Menu:RequestManagement+' => 'Helpdesk', 'Menu:RequestManagementProvider' => 'Helpdesk leverancier', 'Menu:RequestManagementProvider+' => 'Helpdesk leverancier', 'Menu:UserRequest:Provider' => 'Open verzoeken Open requests overgebracht naar leverancier', 'Menu:UserRequest:Provider+' => 'Open verzoeken Open requests overgebracht naar leverancier', 'Menu:UserRequest:Overview' => 'Overzicht', 'Menu:UserRequest:Overview+' => 'Overzicht', 'Menu:NewUserRequest' => 'Nieuw gebruikersverzoek', 'Menu:NewUserRequest+' => 'Maak een nieuwe gebruikersverzoek ticket aan', 'Menu:SearchUserRequests' => 'Zoek naar gebruikersverzoeken', 'Menu:SearchUserRequests+' => 'Zoek naar gebruikersverzoeken', 'Menu:UserRequest:Shortcuts' => 'Snelkoppelingen', 'Menu:UserRequest:Shortcuts+' => '', 'Menu:UserRequest:MyRequests' => 'Verzoeken toegewezen aan mij', 'Menu:UserRequest:MyRequests+' => 'Verzoeken toegewezen aan mij (als Agent)', 'Menu:UserRequest:MySupportRequests' => 'Mijn support gesprekken', 'Menu:UserRequest:MySupportRequests+' => 'Mijn support gesprekken', 'Menu:UserRequest:EscalatedRequests' => 'Hot requests', 'Menu:UserRequest:EscalatedRequests+' => 'Hot requests', 'Menu:UserRequest:OpenRequests' => 'Alle open verzoeken', 'Menu:UserRequest:OpenRequests+' => 'Alle open verzoeken', 'UI:WelcomeMenu:MyAssignedCalls' => 'Verzoeken toegewezen aan mij', 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Verzoeken van de afgelopen 14 dagen (per type)', 'UI-RequestManagementOverview-Last-14-days' => 'Verzoeken van de afgelopen 14 dagen (per dag)', 'UI-RequestManagementOverview-OpenRequestByStatus' => 'Open verzoeken per status', 'UI-RequestManagementOverview-OpenRequestByAgent' => 'Open verzoeken per medewerker', 'UI-RequestManagementOverview-OpenRequestByType' => 'Open verzoeken per type', 'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Open verzoeken per organisatie', 'Class:UserRequest:KnownErrorList' => 'Bekende fouten', )); // Dictionnay conventions // Class: // Class:+ // Class:/Attribute: // Class:/Attribute:+ // Class:/Attribute:/Value: // Class:/Attribute:/Value:+ // Class:/Stimulus: // Class:/Stimulus:+ // // Class: UserRequest // Dict::Add('NL NL', 'Dutch', 'Nederlands', array( 'Class:UserRequest' => 'Gebruikersverzoek', 'Class:UserRequest+' => '', 'Class:UserRequest/Attribute:status' => 'Status', 'Class:UserRequest/Attribute:status+' => '', 'Class:UserRequest/Attribute:status/Value:new' => 'Nieuw', 'Class:UserRequest/Attribute:status/Value:new+' => '', 'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Geëscalleerd TTO', 'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '', 'Class:UserRequest/Attribute:status/Value:assigned' => 'Toegewezen', 'Class:UserRequest/Attribute:status/Value:assigned+' => '', 'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Geëscalleerd TTR', 'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '', 'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Wacht op goedkeuring', 'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '', 'Class:UserRequest/Attribute:status/Value:approved' => 'Goedgekeurd', 'Class:UserRequest/Attribute:status/Value:approved+' => '', 'Class:UserRequest/Attribute:status/Value:rejected' => 'Afgewezen', 'Class:UserRequest/Attribute:status/Value:rejected+' => '', 'Class:UserRequest/Attribute:status/Value:pending' => 'Wachtend', 'Class:UserRequest/Attribute:status/Value:pending+' => '', 'Class:UserRequest/Attribute:status/Value:resolved' => 'Opgelost', 'Class:UserRequest/Attribute:status/Value:resolved+' => '', 'Class:UserRequest/Attribute:status/Value:closed' => 'Gesloten', 'Class:UserRequest/Attribute:status/Value:closed+' => '', 'Class:UserRequest/Attribute:request_type' => 'Verzoek Type', 'Class:UserRequest/Attribute:request_type+' => '', 'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service request', 'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Service request', 'Class:UserRequest/Attribute:impact' => 'Impact', 'Class:UserRequest/Attribute:impact+' => '', 'Class:UserRequest/Attribute:impact/Value:1' => 'Een afdeling', 'Class:UserRequest/Attribute:impact/Value:1+' => '', 'Class:UserRequest/Attribute:impact/Value:2' => 'Een dienst', 'Class:UserRequest/Attribute:impact/Value:2+' => '', 'Class:UserRequest/Attribute:impact/Value:3' => 'Een persoon', 'Class:UserRequest/Attribute:impact/Value:3+' => '', 'Class:UserRequest/Attribute:priority' => 'Prioriteit', 'Class:UserRequest/Attribute:priority+' => '', 'Class:UserRequest/Attribute:priority/Value:1' => 'kritiek', 'Class:UserRequest/Attribute:priority/Value:1+' => 'kritisch', 'Class:UserRequest/Attribute:priority/Value:2' => 'hoog', 'Class:UserRequest/Attribute:priority/Value:2+' => 'hoog', 'Class:UserRequest/Attribute:priority/Value:3' => 'gemiddeld', 'Class:UserRequest/Attribute:priority/Value:3+' => 'normaal', 'Class:UserRequest/Attribute:priority/Value:4' => 'laag', 'Class:UserRequest/Attribute:priority/Value:4+' => 'laag', 'Class:UserRequest/Attribute:urgency' => 'Urgentie', 'Class:UserRequest/Attribute:urgency+' => '', 'Class:UserRequest/Attribute:urgency/Value:1' => 'kritiek', 'Class:UserRequest/Attribute:urgency/Value:1+' => 'kritisch', 'Class:UserRequest/Attribute:urgency/Value:2' => 'hoog', 'Class:UserRequest/Attribute:urgency/Value:2+' => 'hoog', 'Class:UserRequest/Attribute:urgency/Value:3' => 'gemiddeld', 'Class:UserRequest/Attribute:urgency/Value:3+' => 'normaal', 'Class:UserRequest/Attribute:urgency/Value:4' => 'laag', 'Class:UserRequest/Attribute:urgency/Value:4+' => 'laag', 'Class:UserRequest/Attribute:origin' => 'Origin', 'Class:UserRequest/Attribute:origin+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'mail', 'Class:UserRequest/Attribute:origin/Value:mail+' => 'mail', 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring', 'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'monitoring', 'Class:UserRequest/Attribute:origin/Value:phone' => 'telefoon', 'Class:UserRequest/Attribute:origin/Value:phone+' => 'telefoon', 'Class:UserRequest/Attribute:origin/Value:portal' => 'portal', 'Class:UserRequest/Attribute:origin/Value:portal+' => 'portal', 'Class:UserRequest/Attribute:approver_id' => 'Goedkeurder', 'Class:UserRequest/Attribute:approver_id+' => '', 'Class:UserRequest/Attribute:approver_email' => 'Goedkeurder Email', 'Class:UserRequest/Attribute:approver_email+' => '', 'Class:UserRequest/Attribute:service_id' => 'Dienst', 'Class:UserRequest/Attribute:service_id+' => '', 'Class:UserRequest/Attribute:service_name' => 'Dienst naam', 'Class:UserRequest/Attribute:service_name+' => '', 'Class:UserRequest/Attribute:servicesubcategory_id' => 'Dienst subcategorie', 'Class:UserRequest/Attribute:servicesubcategory_id+' => '', 'Class:UserRequest/Attribute:servicesubcategory_name' => 'Dienst subcategorie naam', 'Class:UserRequest/Attribute:servicesubcategory_name+' => '', 'Class:UserRequest/Attribute:escalation_flag' => 'Hot Flag', 'Class:UserRequest/Attribute:escalation_flag+' => '', 'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nee', 'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'Nee', 'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Ja', 'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Ja', 'Class:UserRequest/Attribute:escalation_reason' => 'Hot reason', 'Class:UserRequest/Attribute:escalation_reason+' => '', 'Class:UserRequest/Attribute:assignment_date' => 'Toegewezen datum', 'Class:UserRequest/Attribute:assignment_date+' => '', 'Class:UserRequest/Attribute:resolution_date' => 'Resolutie datum', 'Class:UserRequest/Attribute:resolution_date+' => '', 'Class:UserRequest/Attribute:last_pending_date' => 'Laatste wachtend datum', 'Class:UserRequest/Attribute:last_pending_date+' => '', 'Class:UserRequest/Attribute:cumulatedpending' => 'cumulatedpending', 'Class:UserRequest/Attribute:cumulatedpending+' => '', 'Class:UserRequest/Attribute:tto' => 'TTO', 'Class:UserRequest/Attribute:tto+' => '', 'Class:UserRequest/Attribute:ttr' => 'TTR', 'Class:UserRequest/Attribute:ttr+' => '', 'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline', 'Class:UserRequest/Attribute:tto_escalation_deadline+' => '', 'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto passed', 'Class:UserRequest/Attribute:sla_tto_passed+' => '', 'Class:UserRequest/Attribute:sla_tto_over' => 'SLA tto over', 'Class:UserRequest/Attribute:sla_tto_over+' => '', 'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR Deadline', 'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '', 'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA ttr gepasseerd', 'Class:UserRequest/Attribute:sla_ttr_passed+' => '', 'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA ttr over', 'Class:UserRequest/Attribute:sla_ttr_over+' => '', 'Class:UserRequest/Attribute:time_spent' => 'Resolutie vertraging', 'Class:UserRequest/Attribute:time_spent+' => '', 'Class:UserRequest/Attribute:resolution_code' => 'Resolutie code', 'Class:UserRequest/Attribute:resolution_code+' => '', 'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'assistentie', 'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'assistance', 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'bug opgelost', 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'bug fixed', 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'hardware gerepareerd', 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'hardware repair', 'Class:UserRequest/Attribute:resolution_code/Value:other' => 'other', 'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'other', 'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'software patch', 'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'software patch', 'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'system update', 'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'system update', 'Class:UserRequest/Attribute:resolution_code/Value:training' => 'training', 'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'training', 'Class:UserRequest/Attribute:solution' => 'Solution', 'Class:UserRequest/Attribute:solution+' => '', 'Class:UserRequest/Attribute:pending_reason' => 'Reden waarvoor het in afwachting staat', 'Class:UserRequest/Attribute:pending_reason+' => '', 'Class:UserRequest/Attribute:parent_request_id' => 'Hoofd aanvraag', 'Class:UserRequest/Attribute:parent_request_id+' => '', 'Class:UserRequest/Attribute:parent_incident_id' => 'Hoofd incident', 'Class:UserRequest/Attribute:parent_incident_id+' => '', 'Class:UserRequest/Attribute:parent_request_ref' => 'Ref request', 'Class:UserRequest/Attribute:parent_request_ref+' => '', 'Class:UserRequest/Attribute:parent_problem_id' => 'Hoofd probleem', 'Class:UserRequest/Attribute:parent_problem_id+' => '', 'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref problem', 'Class:UserRequest/Attribute:parent_problem_ref+' => '', 'Class:UserRequest/Attribute:parent_change_id' => 'Hoofd change', 'Class:UserRequest/Attribute:parent_change_id+' => '', 'Class:UserRequest/Attribute:parent_change_ref' => 'Ref change', 'Class:UserRequest/Attribute:parent_change_ref+' => '', 'Class:UserRequest/Attribute:related_request_list' => 'Sub Verzoeken', 'Class:UserRequest/Attribute:related_request_list+' => 'Alle verzoeken die gelinkt zijn aan dit hoofdverzoek', 'Class:UserRequest/Attribute:public_log' => 'Publiek commentaar', 'Class:UserRequest/Attribute:public_log+' => '', 'Class:UserRequest/Attribute:user_satisfaction' => 'Gebruikerstevredenheid', 'Class:UserRequest/Attribute:user_satisfaction+' => '', 'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Zeer tevreden', 'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Zeer tevreden', 'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Tamelijk tevreden', 'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Takelijk tevreden', 'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Tamelijk ontevreden', 'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Tamelijk ontevreden', 'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Zeer ontevreden', 'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Zeer ontevreden', 'Class:UserRequest/Attribute:user_comment' => 'Gebruikersreactie', 'Class:UserRequest/Attribute:user_comment+' => '', 'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname', 'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '', 'Class:UserRequest/Stimulus:ev_assign' => 'Wijs toe', 'Class:UserRequest/Stimulus:ev_assign+' => '', 'Class:UserRequest/Stimulus:ev_reassign' => 'Wijs opnieuw toe', 'Class:UserRequest/Stimulus:ev_reassign+' => '', 'Class:UserRequest/Stimulus:ev_approve' => 'Keur goed', 'Class:UserRequest/Stimulus:ev_approve+' => '', 'Class:UserRequest/Stimulus:ev_reject' => 'Keur af', 'Class:UserRequest/Stimulus:ev_reject+' => '', 'Class:UserRequest/Stimulus:ev_pending' => 'In afwachting', 'Class:UserRequest/Stimulus:ev_pending+' => '', 'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout', 'Class:UserRequest/Stimulus:ev_timeout+' => '', 'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatisch oplossen', 'Class:UserRequest/Stimulus:ev_autoresolve+' => '', 'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatisch sluiten', 'Class:UserRequest/Stimulus:ev_autoclose+' => '', 'Class:UserRequest/Stimulus:ev_resolve' => 'Markeren als opgelost', 'Class:UserRequest/Stimulus:ev_resolve+' => '', 'Class:UserRequest/Stimulus:ev_close' => 'Sluit dit verzoek', 'Class:UserRequest/Stimulus:ev_close+' => '', 'Class:UserRequest/Stimulus:ev_reopen' => 'Her-open', 'Class:UserRequest/Stimulus:ev_reopen+' => '', 'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Wacht op goedkeuring', 'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '', 'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Kan niet toewijzen aan hoofdverzoek en aan het verzoek zelf', 'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets', 'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info', )); Dict::Add('NL NL', 'Dutch', 'Nederlands', array( 'Organization:Overview:UserRequests' => 'User Requests from this organization~~', 'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~', 'Organization:Overview:Tickets' => 'Tickets for this organization~~', ));