*/ // Dictionnay conventions // Class: // Class:+ // Class:/Attribute: // Class:/Attribute:+ // Class:/Attribute:/Value: // Class:/Attribute:/Value:+ // Class:/Stimulus: // Class:/Stimulus:+ ////////////////////////////////////////////////////////////////////// // Classes in 'bizmodel' ////////////////////////////////////////////////////////////////////// // // Dictionnay conventions // Class: // Class:+ // Class:/Attribute: // Class:/Attribute:+ // Class:/Attribute:/Value: // Class:/Attribute:/Value:+ // Class:/Stimulus: // Class:/Stimulus:+ // // Class: KnownError // Dict::Add('EN US', 'English', 'English', [ 'Class:KnownError' => 'Known Error', 'Class:KnownError+' => 'Error with multiple occurrences, documented during a Problem management, to ease troubleshooting.', 'Class:KnownError/Attribute:name' => 'Name', 'Class:KnownError/Attribute:name+' => 'This is expected to be a unique identifier within the Known Errors of this organization', 'Class:KnownError/Attribute:org_id' => 'Organization', 'Class:KnownError/Attribute:org_id+' => 'Link the known error to the service provider in charge of handling them, or maybe to a customer organization if the error is specific to them', 'Class:KnownError/Attribute:cust_name' => 'Organization Name', 'Class:KnownError/Attribute:cust_name+' => '', 'Class:KnownError/Attribute:problem_id' => 'Related Problem', 'Class:KnownError/Attribute:problem_id+' => 'The problem which couldn\'t be solved immediately and has led to the creation of this known error', 'Class:KnownError/Attribute:problem_ref' => 'Related Problem Ref', 'Class:KnownError/Attribute:problem_ref+' => '', 'Class:KnownError/Attribute:symptom' => 'Symptom', 'Class:KnownError/Attribute:symptom+' => 'What are the observable effects of this error?', 'Class:KnownError/Attribute:root_cause' => 'Root Cause', 'Class:KnownError/Attribute:root_cause+' => 'What is the underlying cause of this error?', 'Class:KnownError/Attribute:workaround' => 'Work around', 'Class:KnownError/Attribute:workaround+' => 'How to bypass the effects of this error until a proper solution is found?', 'Class:KnownError/Attribute:solution' => 'Solution', 'Class:KnownError/Attribute:solution+' => 'What is the permanent solution for this error?', 'Class:KnownError/Attribute:error_code' => 'Error Code', 'Class:KnownError/Attribute:error_code+' => 'If a specific error code is associated to this known error, specify it here', 'Class:KnownError/Attribute:domain' => 'Domain', 'Class:KnownError/Attribute:domain+' => 'Choose the technical domain related to this known error?', 'Class:KnownError/Attribute:domain/Value:Application' => 'Application', 'Class:KnownError/Attribute:domain/Value:Application+' => '', 'Class:KnownError/Attribute:domain/Value:Desktop' => 'Desktop', 'Class:KnownError/Attribute:domain/Value:Desktop+' => '', 'Class:KnownError/Attribute:domain/Value:Network' => 'Network', 'Class:KnownError/Attribute:domain/Value:Network+' => '', 'Class:KnownError/Attribute:domain/Value:Server' => 'Server', 'Class:KnownError/Attribute:domain/Value:Server+' => '', 'Class:KnownError/Attribute:vendor' => 'Vendor', 'Class:KnownError/Attribute:vendor+' => 'A free text field to identify the vendor of the CI(s) concerned by this known error', 'Class:KnownError/Attribute:model' => 'Model', 'Class:KnownError/Attribute:model+' => 'The model of the CI(s) concerned by this known error', 'Class:KnownError/Attribute:version' => 'Version', 'Class:KnownError/Attribute:version+' => 'The version of the CI(s) concerned by this known error', 'Class:KnownError/Attribute:ci_list' => 'CIs', 'Class:KnownError/Attribute:ci_list+' => 'The configuration items that are potentially impacted by this known error', 'Class:KnownError/Attribute:document_list' => 'Documents', 'Class:KnownError/Attribute:document_list+' => 'All the documents linked to this known error', ]); // // Class: lnkErrorToFunctionalCI // Dict::Add('EN US', 'English', 'English', [ 'Class:lnkErrorToFunctionalCI' => 'Link KnownError / FunctionalCI', 'Class:lnkErrorToFunctionalCI+' => 'Infra related to a known error', 'Class:lnkErrorToFunctionalCI/Name' => '%1$s / %2$s', 'Class:lnkErrorToFunctionalCI/Attribute:functionalci_id' => 'CI', 'Class:lnkErrorToFunctionalCI/Attribute:functionalci_id+' => '', 'Class:lnkErrorToFunctionalCI/Attribute:functionalci_name' => 'CI name', 'Class:lnkErrorToFunctionalCI/Attribute:functionalci_name+' => '', 'Class:lnkErrorToFunctionalCI/Attribute:error_id' => 'Error', 'Class:lnkErrorToFunctionalCI/Attribute:error_id+' => '', 'Class:lnkErrorToFunctionalCI/Attribute:error_name' => 'Error name', 'Class:lnkErrorToFunctionalCI/Attribute:error_name+' => '', 'Class:lnkErrorToFunctionalCI/Attribute:reason' => 'Reason', 'Class:lnkErrorToFunctionalCI/Attribute:reason+' => '', ]); // // Class: lnkDocumentToError // Dict::Add('EN US', 'English', 'English', [ 'Class:lnkDocumentToError' => 'Link Document / Known Error', 'Class:lnkDocumentToError+' => 'Used when a Document is pertinent for a Known Error', 'Class:lnkDocumentToError/Name' => '%1$s / %2$s', 'Class:lnkDocumentToError/Attribute:document_id' => 'Document', 'Class:lnkDocumentToError/Attribute:document_id+' => '', 'Class:lnkDocumentToError/Attribute:document_name' => 'Document Name', 'Class:lnkDocumentToError/Attribute:document_name+' => '', 'Class:lnkDocumentToError/Attribute:error_id' => 'Error', 'Class:lnkDocumentToError/Attribute:error_id+' => '', 'Class:lnkDocumentToError/Attribute:error_name' => 'Error name', 'Class:lnkDocumentToError/Attribute:error_name+' => '', 'Class:lnkDocumentToError/Attribute:link_type' => 'link_type', 'Class:lnkDocumentToError/Attribute:link_type+' => '', ]); Dict::Add('EN US', 'English', 'English', [ 'Menu:ProblemManagement' => 'Problem Management', 'Menu:ProblemManagement+' => 'Problem Management', 'Menu:Problem:Shortcuts' => 'Shortcuts', 'Menu:NewError' => 'New known error', 'Menu:NewError+' => 'Creation of a new known error', 'Menu:SearchError' => 'Search for known errors', 'Menu:SearchError+' => 'Search for known errors', 'Menu:Problem:KnownErrors' => 'All known errors', 'Menu:Problem:KnownErrors+' => 'All known errors', ]);