<?php

/**
 * Localized data
 *
 * @copyright Copyright (C) 2010-2024 Combodo SAS
 * @license    https://opensource.org/licenses/AGPL-3.0
 *
 */
/**
 *
 */
Dict::Add('TR TR', 'Turkish', 'Türkçe', [
	'Menu:IncidentManagement' => 'Incident Management~~',
	'Menu:IncidentManagement+' => '',
	'Menu:Incident:Overview' => 'Overview~~',
	'Menu:Incident:Overview+' => '',
	'Menu:NewIncident' => 'New incident~~',
	'Menu:NewIncident+' => 'Create a new incident ticket~~',
	'Menu:SearchIncidents' => 'Search for incidents~~',
	'Menu:SearchIncidents+' => 'Search for incident tickets~~',
	'Menu:Incident:Shortcuts' => 'Shortcuts~~',
	'Menu:Incident:Shortcuts+' => '~~',
	'Menu:Incident:MyIncidents' => 'Incidents assigned to me~~',
	'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as Agent)~~',
	'Menu:Incident:EscalatedIncidents' => 'Escalated incidents~~',
	'Menu:Incident:EscalatedIncidents+' => '',
	'Menu:Incident:OpenIncidents' => 'All open incidents~~',
	'Menu:Incident:OpenIncidents+' => '',
	'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Last 14 days incident per priority~~',
	'UI-IncidentManagementOverview-Last-14-days' => 'Last 14 days number of incidents~~',
	'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Open incidents by status~~',
	'UI-IncidentManagementOverview-OpenIncidentByAgent' => 'Open incidents by agent~~',
	'UI-IncidentManagementOverview-OpenIncidentByCustomer' => 'Open incidents by customer~~',
]);

// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+

//
// Class: Incident
//

Dict::Add('TR TR', 'Turkish', 'Türkçe', [
	'Class:Incident' => 'Incident~~',
	'Class:Incident+' => '~~',
	'Class:Incident/Attribute:status' => 'Status~~',
	'Class:Incident/Attribute:status+' => '~~',
	'Class:Incident/Attribute:status/Value:new' => 'New~~',
	'Class:Incident/Attribute:status/Value:new+' => '~~',
	'Class:Incident/Attribute:status/Value:escalated_tto' => 'Escalated TTO~~',
	'Class:Incident/Attribute:status/Value:escalated_tto+' => '~~',
	'Class:Incident/Attribute:status/Value:assigned' => 'Assigned~~',
	'Class:Incident/Attribute:status/Value:assigned+' => '~~',
	'Class:Incident/Attribute:status/Value:escalated_ttr' => 'Escalated TTR~~',
	'Class:Incident/Attribute:status/Value:escalated_ttr+' => '~~',
	'Class:Incident/Attribute:status/Value:waiting_for_approval' => 'Waiting for approval~~',
	'Class:Incident/Attribute:status/Value:waiting_for_approval+' => '~~',
	'Class:Incident/Attribute:status/Value:pending' => 'Pending~~',
	'Class:Incident/Attribute:status/Value:pending+' => '~~',
	'Class:Incident/Attribute:status/Value:resolved' => 'Resolved~~',
	'Class:Incident/Attribute:status/Value:resolved+' => '~~',
	'Class:Incident/Attribute:status/Value:closed' => 'Closed~~',
	'Class:Incident/Attribute:status/Value:closed+' => '~~',
	'Class:Incident/Attribute:impact' => 'Impact~~',
	'Class:Incident/Attribute:impact+' => 'Impact is the severity of the incident, how many end users are affected~~',
	'Class:Incident/Attribute:impact/Value:1' => 'A department~~',
	'Class:Incident/Attribute:impact/Value:1+' => '~~',
	'Class:Incident/Attribute:impact/Value:2' => 'A service~~',
	'Class:Incident/Attribute:impact/Value:2+' => '~~',
	'Class:Incident/Attribute:impact/Value:3' => 'A person~~',
	'Class:Incident/Attribute:impact/Value:3+' => '~~',
	'Class:Incident/Attribute:priority' => 'Priority~~',
	'Class:Incident/Attribute:priority+' => 'Order in which tickets need to be handled~~',
	'Class:Incident/Attribute:priority/Value:1' => 'Critical~~',
	'Class:Incident/Attribute:priority/Value:1+' => '',
	'Class:Incident/Attribute:priority/Value:2' => 'High~~',
	'Class:Incident/Attribute:priority/Value:2+' => '',
	'Class:Incident/Attribute:priority/Value:3' => 'Medium~~',
	'Class:Incident/Attribute:priority/Value:3+' => '',
	'Class:Incident/Attribute:priority/Value:4' => 'Low~~',
	'Class:Incident/Attribute:priority/Value:4+' => '',
	'Class:Incident/Attribute:urgency' => 'Urgency~~',
	'Class:Incident/Attribute:urgency+' => 'How quickly the fault needs to be resolved~~',
	'Class:Incident/Attribute:urgency/Value:1' => 'Critical~~',
	'Class:Incident/Attribute:urgency/Value:1+' => '',
	'Class:Incident/Attribute:urgency/Value:2' => 'High~~',
	'Class:Incident/Attribute:urgency/Value:2+' => '',
	'Class:Incident/Attribute:urgency/Value:3' => 'Medium~~',
	'Class:Incident/Attribute:urgency/Value:3+' => '',
	'Class:Incident/Attribute:urgency/Value:4' => 'Low~~',
	'Class:Incident/Attribute:urgency/Value:4+' => '',
	'Class:Incident/Attribute:origin' => 'Origin~~',
	'Class:Incident/Attribute:origin+' => 'What\'s the trigger of this incident ticket creation~~',
	'Class:Incident/Attribute:origin/Value:in_person' => 'In-person~~',
	'Class:Incident/Attribute:origin/Value:in_person+' => 'Incident created following a face-to-face discussion~~',
	'Class:Incident/Attribute:origin/Value:chat' => 'Chat~~',
	'Class:Incident/Attribute:origin/Value:chat+' => 'Incident created following a ~~',
	'Class:Incident/Attribute:origin/Value:mail' => 'Email~~',
	'Class:Incident/Attribute:origin/Value:mail+' => 'Incident created on an email reception~~',
	'Class:Incident/Attribute:origin/Value:monitoring' => 'Monitoring~~',
	'Class:Incident/Attribute:origin/Value:monitoring+' => 'Incident created on a monitoring alert~~',
	'Class:Incident/Attribute:origin/Value:phone' => 'Phone~~',
	'Class:Incident/Attribute:origin/Value:phone+' => 'Incident created following a phone call~~',
	'Class:Incident/Attribute:origin/Value:portal' => 'Portal~~',
	'Class:Incident/Attribute:origin/Value:portal+' => 'Incident created on the user portal~~',
	'Class:Incident/Attribute:service_id' => 'Service~~',
	'Class:Incident/Attribute:service_id+' => '~~',
	'Class:Incident/Attribute:service_name' => 'Service name~~',
	'Class:Incident/Attribute:service_name+' => '~~',
	'Class:Incident/Attribute:servicesubcategory_id' => 'Service subcategory~~',
	'Class:Incident/Attribute:servicesubcategory_id+' => '~~',
	'Class:Incident/Attribute:servicesubcategory_name' => 'Service subcategory name~~',
	'Class:Incident/Attribute:servicesubcategory_name+' => '~~',
	'Class:Incident/Attribute:escalation_flag' => 'Hot Flag~~',
	'Class:Incident/Attribute:escalation_flag+' => '~~',
	'Class:Incident/Attribute:escalation_flag/Value:no' => 'No~~',
	'Class:Incident/Attribute:escalation_flag/Value:no+' => '',
	'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Yes~~',
	'Class:Incident/Attribute:escalation_flag/Value:yes+' => '',
	'Class:Incident/Attribute:escalation_reason' => 'Hot reason~~',
	'Class:Incident/Attribute:escalation_reason+' => '~~',
	'Class:Incident/Attribute:assignment_date' => 'Assignment date~~',
	'Class:Incident/Attribute:assignment_date+' => '~~',
	'Class:Incident/Attribute:resolution_date' => 'Resolution date~~',
	'Class:Incident/Attribute:resolution_date+' => '~~',
	'Class:Incident/Attribute:last_pending_date' => 'Last pending date~~',
	'Class:Incident/Attribute:last_pending_date+' => '~~',
	'Class:Incident/Attribute:cumulatedpending' => 'Cumulated pending~~',
	'Class:Incident/Attribute:cumulatedpending+' => '~~',
	'Class:Incident/Attribute:tto' => 'TTO~~',
	'Class:Incident/Attribute:tto+' => 'Time To Own~~',
	'Class:Incident/Attribute:ttr' => 'TTR~~',
	'Class:Incident/Attribute:ttr+' => 'Time To Resolve~~',
	'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
	'Class:Incident/Attribute:tto_time_spent+' => '~~',
	'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
	'Class:Incident/Attribute:ttr_time_spent+' => '~~',
	'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO Deadline~~',
	'Class:Incident/Attribute:tto_escalation_deadline+' => '~~',
	'Class:Incident/Attribute:sla_tto_passed' => 'SLA tto passed~~',
	'Class:Incident/Attribute:sla_tto_passed+' => '~~',
	'Class:Incident/Attribute:sla_tto_over' => 'SLA tto over~~',
	'Class:Incident/Attribute:sla_tto_over+' => '~~',
	'Class:Incident/Attribute:ttr_escalation_deadline' => 'TTR Deadline~~',
	'Class:Incident/Attribute:ttr_escalation_deadline+' => '~~',
	'Class:Incident/Attribute:sla_ttr_passed' => 'SLA ttr passed~~',
	'Class:Incident/Attribute:sla_ttr_passed+' => '~~',
	'Class:Incident/Attribute:sla_ttr_over' => 'SLA ttr over~~',
	'Class:Incident/Attribute:sla_ttr_over+' => '~~',
	'Class:Incident/Attribute:time_spent' => 'Resolution delay~~',
	'Class:Incident/Attribute:time_spent+' => '~~',
	'Class:Incident/Attribute:resolution_code' => 'Resolution code~~',
	'Class:Incident/Attribute:resolution_code+' => 'What was done to resolve the incident?~~',
	'Class:Incident/Attribute:resolution_code/Value:assistance' => 'Assistance~~',
	'Class:Incident/Attribute:resolution_code/Value:assistance+' => '',
	'Class:Incident/Attribute:resolution_code/Value:bug fixed' => 'Bug fixed~~',
	'Class:Incident/Attribute:resolution_code/Value:bug fixed+' => '',
	'Class:Incident/Attribute:resolution_code/Value:hardware repair' => 'Hardware repair~~',
	'Class:Incident/Attribute:resolution_code/Value:hardware repair+' => '',
	'Class:Incident/Attribute:resolution_code/Value:other' => 'Other~~',
	'Class:Incident/Attribute:resolution_code/Value:other+' => '',
	'Class:Incident/Attribute:resolution_code/Value:software patch' => 'Software patch~~',
	'Class:Incident/Attribute:resolution_code/Value:software patch+' => '',
	'Class:Incident/Attribute:resolution_code/Value:system update' => 'System update~~',
	'Class:Incident/Attribute:resolution_code/Value:system update+' => '',
	'Class:Incident/Attribute:resolution_code/Value:training' => 'Training~~',
	'Class:Incident/Attribute:resolution_code/Value:training+' => '',
	'Class:Incident/Attribute:solution' => 'Solution~~',
	'Class:Incident/Attribute:solution+' => '~~',
	'Class:Incident/Attribute:pending_reason' => 'Pending reason~~',
	'Class:Incident/Attribute:pending_reason+' => '~~',
	'Class:Incident/Attribute:parent_incident_id' => 'Parent incident~~',
	'Class:Incident/Attribute:parent_incident_id+' => '~~',
	'Class:Incident/Attribute:parent_incident_ref' => 'Parent incident ref~~',
	'Class:Incident/Attribute:parent_incident_ref+' => '~~',
	'Class:Incident/Attribute:parent_change_id' => 'Parent change~~',
	'Class:Incident/Attribute:parent_change_id+' => '~~',
	'Class:Incident/Attribute:parent_change_ref' => 'Parent change ref~~',
	'Class:Incident/Attribute:parent_change_ref+' => '~~',
	'Class:Incident/Attribute:parent_problem_id' => 'Parent problem id~~',
	'Class:Incident/Attribute:parent_problem_id+' => '~~',
	'Class:Incident/Attribute:parent_problem_ref' => 'Parent problem ref~~',
	'Class:Incident/Attribute:parent_problem_ref+' => '~~',
	'Class:Incident/Attribute:related_request_list' => 'Child requests~~',
	'Class:Incident/Attribute:related_request_list+' => '~~',
	'Class:Incident/Attribute:child_incidents_list' => 'Child incidents~~',
	'Class:Incident/Attribute:child_incidents_list+' => 'All the child incidents related to this incident~~',
	'Class:Incident/Attribute:public_log' => 'Public log~~',
	'Class:Incident/Attribute:public_log+' => '~~',
	'Class:Incident/Attribute:user_satisfaction' => 'User satisfaction~~',
	'Class:Incident/Attribute:user_satisfaction+' => '~~',
	'Class:Incident/Attribute:user_satisfaction/Value:1' => 'Very satisfied~~',
	'Class:Incident/Attribute:user_satisfaction/Value:1+' => '',
	'Class:Incident/Attribute:user_satisfaction/Value:2' => 'Fairly satisfied~~',
	'Class:Incident/Attribute:user_satisfaction/Value:2+' => '',
	'Class:Incident/Attribute:user_satisfaction/Value:3' => 'Rather dissatisfied~~',
	'Class:Incident/Attribute:user_satisfaction/Value:3+' => '',
	'Class:Incident/Attribute:user_satisfaction/Value:4' => 'Very Dissatisfied~~',
	'Class:Incident/Attribute:user_satisfaction/Value:4+' => '',
	'Class:Incident/Attribute:user_comment' => 'User comment~~',
	'Class:Incident/Attribute:user_comment+' => '~~',
	'Class:Incident/Attribute:parent_incident_id_friendlyname' => 'parent_incident_id_friendlyname~~',
	'Class:Incident/Attribute:parent_incident_id_friendlyname+' => '~~',
	'Class:Incident/Stimulus:ev_assign' => 'Assign~~',
	'Class:Incident/Stimulus:ev_assign+' => '~~',
	'Class:Incident/Stimulus:ev_reassign' => 'Re-assign~~',
	'Class:Incident/Stimulus:ev_reassign+' => '~~',
	'Class:Incident/Stimulus:ev_pending' => 'Pending~~',
	'Class:Incident/Stimulus:ev_pending+' => '~~',
	'Class:Incident/Stimulus:ev_timeout' => 'Timeout~~',
	'Class:Incident/Stimulus:ev_timeout+' => '~~',
	'Class:Incident/Stimulus:ev_autoresolve' => 'Automatic resolve~~',
	'Class:Incident/Stimulus:ev_autoresolve+' => '~~',
	'Class:Incident/Stimulus:ev_autoclose' => 'Automatic close~~',
	'Class:Incident/Stimulus:ev_autoclose+' => '~~',
	'Class:Incident/Stimulus:ev_resolve' => 'Mark as resolved~~',
	'Class:Incident/Stimulus:ev_resolve+' => '~~',
	'Class:Incident/Stimulus:ev_close' => 'Close this request~~',
	'Class:Incident/Stimulus:ev_close+' => '~~',
	'Class:Incident/Stimulus:ev_reopen' => 'Re-open~~',
	'Class:Incident/Stimulus:ev_reopen+' => '~~',
	'Class:Incident/Error:CannotAssignParentIncidentIdToSelf' => 'Cannot assign the Parent incident to the incident itself~~',
	'Class:Incident/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
	'Class:Incident/Method:ResolveChildTickets+' => 'Cascade the resolution to child ticket (ev_autoresolve), and align the following characteristics: service, team, agent, resolution info~~',
	'Tickets:Related:OpenIncidents' => 'Open incidents~~',
]);