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Commit Graph

88 Commits

Author SHA1 Message Date
vdumas
11fb507df3 N°3822 - Datamodel: caselogs reordering for UserRequest and Incident 2021-03-15 19:15:05 +01:00
vdumas
d68e208325 N°3821 - UserRequest:OnInsert in full ITIL calls the parent's method 2021-03-15 17:56:18 +01:00
Molkobain
8dd96ea636 Copyright year bump 2021-03-15 09:29:45 +01:00
Molkobain
29bf4561e5 Change default color for classes (global pass will be done during beta) 2021-03-04 18:55:02 +01:00
Eric
028a3ccec8 N°2677 - Add style definition for classes (too much style) 2021-01-13 08:58:27 +01:00
Molkobain
e0fe657f27 N°2677 - Fix regression introduced in previous commit (itop-request-mgmt-itil DM not completely migrated) 2021-01-12 15:49:00 +01:00
Eric
24a6d6b6fd N°2677 - Add style definition for classes (change code tag) 2021-01-11 12:18:33 +01:00
Eric
d4aeb4b157 N°2677 - Add style definition for classes 2021-01-06 14:06:46 +01:00
Eric
2dea5447b4 N°2677 - Add style definition for enums (Default values) 2021-01-05 11:07:18 +01:00
Eric
f1ad55c86c N°2677 - Add style definition for enums 2020-12-31 11:25:00 +01:00
Molkobain
448afc640d Internal: Change XML version from 1.8 to 3.0 as it will now follow iTop core version numbering 2020-11-09 19:48:28 +01:00
Molkobain
f2ff5a4e83 N°3203 - Datamodel: Add semantic for image & state attributes Part. II 2020-11-09 15:44:45 +01:00
Molkobain
71bb071f38 N°2907 - Keep (standard) read-only tabs visible in edit mode 
Specifics:
    - User / Grant matrix
    - Subnet / IP Usage
    - Incident / Known errors
    - UserRequest (Simple/ITIL) / Known errors
Generics:
    - History (moved to activity panel)
    - Notifications
 2020-10-19 22:21:33 +02:00
Molkobain
c61a66ca69 N°3233 - Remove "display_template" from datamodel classes 2020-08-04 13:26:57 +02:00
Molkobain
5d3009646a N°3182 - Datamodel: Add icon to menu groups 2020-07-27 15:09:33 +02:00
Molkobain
4400cfde62 N°2313 - Markup extensibility: Update usages of admin. console tabs to have codes and titles 2020-01-15 08:42:35 +01:00
Eric
d99e79eb3f 🔖 xml version 1.7 2019-12-17 10:22:03 +01:00
Molkobain
83ba909c08 N°2112 Remove legacy end-user portal 
- Accessing the /portal URL redirects to the new portal (/pages/exec.php?exec_module=itop-portal-base&...)
- Removed /itop_design/portals/portal[@id="legacy_portal"] from standard datamodel, adapt your XML accordingly
- Removed /itop_design/constants/constant[@id^="PORTAL_"] from standard datamodel, adapt your XML accordingly
- Removed PortalWebPage & TransactionException classes
- Added a warning in setup when no portal is selected
 2019-07-17 15:40:43 +02:00
Molkobain
af332a34d6 ♻️ Make ticket reference generation working with new sub-classes (#78) 2019-05-17 11:21:24 +02:00
Eric
11ec46c18b N°1408 - Fix overview attribute when not already defined in Organization class 2019-01-08 15:19:52 +01:00
Stephen Abello
a488c42dca N°721: ResolveFrom now only set attributes mandatory in resolved & closed states that aren't already set 2018-11-16 17:20:11 +01:00
Pierre Goiffon
e66da81a20 N°1408 new AttributeDashboard : Organization.overview 2018-10-23 18:37:39 +02:00
Pierre Goiffon
34552214bf N°1703 The dates are no longer reset when inserting a Ticket 
Could cause problems when importing using REST API or using form prefill
 2018-10-23 14:17:03 +02:00
Pierre Goiffon
950ffcde2b N°931 remove remaining references to Ticket.tagfield 
(it was the old AttributeTagSet test, now we have FAQ.domains)
 2018-10-08 15:45:50 +02:00
Eric Espié
cd2ea3793e N°962: TagSet Fix Attribute definition 
SVN:b931[6028]
 2018-08-30 11:08:47 +02:00
Pierre Goiffon
4df497a768 N°931 Increment iTop XML version (1.5 -> 1.6) 
SVN:b931[6020]
 2018-08-30 11:08:46 +02:00
Stephen Abello
41dccb468e N°1236 : Added "approved" state to the tto active states 
SVN:trunk[5847]
 2018-06-08 14:17:44 +00:00
Eric Espié
1832d72e51 Version 1.5 of XML datamodel 
SVN:trunk[5727]
 2018-04-23 15:14:11 +00:00
Guillaume Lajarige
f2f0badc77 N°1199 Fixed "Notice: undefined index 0" in the portal. UserRequest/Incident::ComputePriority() was failing when attributes impact had no value. 
SVN:trunk[5147]
 2017-12-01 15:41:52 +00:00
Vincent Dumas
e72bc65df8 Set Module id 2.4 and XML version 1.4 
SVN:trunk[4833]
 2017-07-12 09:19:24 +00:00
Vincent Dumas
f8b6fb51c2 Ticket transitions: 'reassign' force change of agent, agent and team in 'assigned' state are read-only, user satisfaction and user comment are read-only in 'closed' state. 
In Enhanced Portal: 're-open' prompt for caselog and 'on-going tickets' brick has a modified label (english and french) and ticket count is now displayed on each tab.

SVN:trunk[4797]
 2017-07-04 15:50:20 +00:00
Vincent Dumas
d22d657886 #1439 fix erroneous internal comments within XML files 
SVN:trunk[4607]
 2017-03-21 17:35:38 +00:00
Romain Quetiez
4ec3aeec92 N.490 Losing carrier returns and rich text formatting when the latest comments are copied to child tickets 
SVN:trunk[4501]
 2016-12-08 10:24:06 +00:00
Romain Quetiez
cf3d0bde5b Operational status: only in search forms (+ search results for Ticket) 
SVN:trunk[4132]
 2016-05-25 07:29:20 +00:00
Romain Quetiez
7aa1495c4a Customer Portal: simplified the contents of the home page (still requires icons and a review of the CSS) 
SVN:trunk[4110]
 2016-05-20 09:46:55 +00:00
Guillaume Lajarige
eeb0d5c98c Customer portal : Look and feel WIP 
SVN:trunk[4107]
 2016-05-19 15:23:23 +00:00
Romain Quetiez
9d8a2cb7bb Customer Portal: refactoring for the "new ticket" buttons, depending on the installation options (in particular, a full ITIL install has now two buttons) 
SVN:trunk[4066]
 2016-05-11 18:37:30 +00:00
Romain Quetiez
1018dc6e74 Customer portal: adjusted the versions of the recently updated module (inc. the XML format version raised to 1.3) 
SVN:trunk[4055]
 2016-05-11 12:05:03 +00:00
Guillaume Lajarige
d677a20c96 Portal : Datamodel modifications to ensure setup modularity 
SVN:trunk[4050]
 2016-05-11 07:49:54 +00:00
Denis Flaven
89328e1662 Prevent infinite cross-ticket recursion when propagating parent->child resolution in tickets. 
SVN:trunk[4045]
 2016-05-10 15:33:48 +00:00
Romain Quetiez
8c4e84dfaf New type of attribute: AttributeMetaEnum. 
Designed to cope with the need to select tickets by operational status. The value of this attribute is computed by the framework. It depends on the actual ticket status (that attribute cannot be known by the root class because its definition varies from one type of ticket to another).
The data model has been enriched with the new attribute Ticket::operational_status. Its value is 'active' unless the ticket status is either 'rejected', 'resolved' or 'closed'. The existing dashboards have been left unchanged but should be revised to fully benefit from the new attribute (e.g. Open requests, Open problems, etc.)
Note: the alpha version of the compiler had already been committed by mistake a few days ago.

SVN:trunk[3859]
 2016-01-13 14:35:21 +00:00
Denis Flaven
7ca7cb39ae Integration of the new impact analysis into the tickets. 
SVN:trunk[3578]
 2015-05-15 13:49:25 +00:00
Denis Flaven
af2835e505 Make sure that 'source' nodes for ComputedImpactedItems are not added twice to the ticket. 
SVN:trunk[3571]
 2015-04-29 17:27:40 +00:00
Denis Flaven
d63b4ef6d1 Integration of the new way to compute relations into the datamodel (ComputeImpactedItems) 
SVN:trunk[3570]
 2015-04-29 16:35:21 +00:00
Romain Quetiez
e210996839 XML Modelization of the relations: fixed a bug in the compiler and transformed the datamodel files (2.x) into the latest 1.2 format 
SVN:trunk[3521]
 2015-03-30 08:24:45 +00:00
Denis Flaven
133b6d4d29 #1037: refresh "priority" when either "impact" or "urgency" changes. 
SVN:trunk[3463]
 2014-12-15 14:09:17 +00:00
Denis Flaven
aa97703b64 Add the appropriate "type" to the parameters passed to the actions on transitions. 
SVN:trunk[3454]
 2014-12-05 11:02:32 +00:00
Romain Quetiez
aedddf9dcc #1026 CSV import of tickets with impact = '', issuing a Notice 
SVN:trunk[3445]
 2014-12-02 14:45:19 +00:00
Romain Quetiez
29e751278e #1029 Got rid of tags <format> that were not used at all and that were really misleading extension developers 
SVN:trunk[3437]
 2014-12-01 11:43:12 +00:00
Erwan Taloc
99755ad7e8 update highlight scale for request-management modules 
SVN:trunk[3428]
 2014-11-26 18:32:38 +00:00