Denis Flaven
92502a7a88
bug fix: Allow Support Agents to perform "wait for approval" on a UserRequest ticket.
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SVN:trunk[3007]
2013-11-29 11:28:39 +00:00
Romain Quetiez
85e261a5fa
Added user rights for VLAN and related classes
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SVN:trunk[2969]
2013-10-29 16:01:22 +00:00
Romain Quetiez
032947ff03
Portal with Incident tickets: added rights on Incident for Portal users
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SVN:trunk[2964]
2013-10-29 11:37:04 +00:00
Erwan Taloc
90f7aa04bb
Fib bug #739 preventing a Support Agent to set a UserRequest to status "Pending"
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SVN:trunk[2890]
2013-10-11 10:33:32 +00:00
Denis Flaven
9536c99422
Allow "Support Agents" to put an Incident in "Pending" state.
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SVN:trunk[2814]
2013-08-01 08:24:19 +00:00
Romain Quetiez
f2738a79a0
User Portal:
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- Portal power users can see ALL the tickets of the current customer
- Reopen and Close are done in a separate dialog box where the user will input requested data
- On closed tickets, the user satisfaction and comments are displayed
SVN:trunk[2697]
2013-04-18 15:23:43 +00:00
Romain Quetiez
bf067d4ac4
Fixed profile issue: nobody had the right to create/modify links btw VirtualDevice and LogicalVolume
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SVN:trunk[2550]
2012-12-07 11:50:42 +00:00
Erwan Taloc
0b30cebd6a
update profiles for problem manager and service manager to make sure they are allowed to manage the element they are responsible for
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SVN:trunk[2528]
2012-12-06 09:17:57 +00:00
Erwan Taloc
0e3b2a9bf1
update profile for change manager, implementor and supervisor for basic change management module
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SVN:trunk[2504]
2012-12-04 18:25:07 +00:00
Erwan Taloc
8a3d922882
All Service Manager to delete objects from service catalog (Trac #506 )
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SVN:trunk[2490]
2012-11-30 17:31:00 +00:00
Romain Quetiez
4d85ff60ab
Fixed #618 and #621
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+ renamed a few classes/enums/attributes to improve the classes naming consistency and ease the writing of OQLs
+ fixed errors in the profiles
SVN:trunk[2434]
2012-11-20 16:24:24 +00:00
Erwan Taloc
b1fb7189de
update profiles according to new data model
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SVN:trunk[2432]
2012-11-19 09:07:00 +00:00
Romain Quetiez
d7e492b711
XML Datamodel: new format (version + zlists changed) - not compatible with 2.0 alpha!!!
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SVN:trunk[2342]
2012-10-24 13:54:02 +00:00
Erwan Taloc
96c62463d5
Initial load of data model 2.0
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SVN:trunk[2283]
2012-10-18 09:26:30 +00:00
