diff --git a/setup/data/structure/1.menus.xml b/setup/data/structure/1.menus.xml
index 79c989337..df61e6cb1 100644
--- a/setup/data/structure/1.menus.xml
+++ b/setup/data/structure/1.menus.xml
@@ -1,863 +1,921 @@
-
-
-
-Admin tools
-
-UI.php
-
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:32px;">Administration tools</p>
-<p>Tools accessible only to logins having the administrator profile</p>
-
-administrator
-1000
-0
-0
-
-
-All Applications
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizApplication" type="search" asynchronous="false" encoding="text/sibusql">bizApplication</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Applications</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizApplication" type="list" asynchronous="false" encoding="text/sibusql">bizApplication</itopblock>
-</div>
-
-application
-999
-15
-0
-
-
-All Circuits
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizCircuit" type="search" asynchronous="false" encoding="text/sibusql">bizCircuit</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Circuits</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizCircuit" type="list" asynchronous="false" encoding="text/sibusql">bizCircuit</itopblock>
-</div>
-
-application
-999
-15
-0
-
-
-All Contracts
-
-./UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizContract</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizContract</itopblock>
-</div>
-application
-2
-33
-0
-
-
-All Interfaces
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizInterface</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Interfaces</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizInterface</itopblock>
-</div>
-
-application
-999
-15
-0
-
-
-All Network devices
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizNetworkDevice" type="search" asynchronous="false" encoding="text/sibusql">bizNetworkDevice</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Network Devices</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizNetworkDevice" type="list" asynchronous="false" encoding="text/sibusql">bizNetworkDevice</itopblock>
-</div>
-
-application
-999
-15
-0
-
-
-All Patches
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizPatch" type="search" asynchronous="false" encoding="text/sibusql">bizPatch</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Patches</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizPatch" type="list" asynchronous="false" encoding="text/sibusql">bizPatch</itopblock>
-</div>
-
-application
-999
-15
-0
-
-
-All PCs
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizPC</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All PCs</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizPC</itopblock>
-</div>
-
-application
-999
-15
-0
-
-
-All Servers
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizServer</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Servers</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizServer" type="list" asynchronous="false" encoding="text/sibusql">bizServer</itopblock>
-</div>
-
-application
-999
-15
-0
-
-
-All Services
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizService" type="search" asynchronous="false" encoding="text/oql">SELECT bizService</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizService" type="list" asynchronous="false" encoding="text/oql">SELECT bizService</itopblock>
-</div>
-application
-1
-33
-0
-
-
-All Subnets
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizSubnet" type="search" asynchronous="false" encoding="text/sibusql">bizSubnet</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Subnets</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizSubnet" type="list" asynchronous="false" encoding="text/sibusql">bizSubnet</itopblock>
-</div>
-
-application
-999
-15
-0
-
-
-Audit
-
-./audit.php
-
-
-application
-4
-16
-0
-
-
-Change Management
-
-./UI.php
-
-<style>
-.dashboard {
-vertical-align:top;
-width:50%;
-border:1px solid #000;
--moz-border-radius:10px;
-padding:5px;
-text-align:center;
-}
-</style>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Changes Overview</p>
-<table border="0" padding="5">
-<tr>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="open_flash_chart" parameters="chart_type:bars;group_by:type;chart_title:Changes by type" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket</itopblock>
-</td>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="open_flash_chart" parameters="chart_type:pie;group_by:ticket_status;chart_title:Changes by status" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket</itopblock>
-</td>
-</tr><tr>
-<td class="dashboard">
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Changes by Workgroup</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="count" parameters="group_by:workgroup_name" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket</itopblock>
-</td>
-<td class="dashboard">
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Changes not yet assigned</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="list" parameters="dashboard:true" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket WHERE ticket_status = 'New'</itopblock>
-</td>
-</tr>
-</table>
-
-application
-7
-0
-0
-
-
-Closed Changes
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizChangeTicket: ticket_status = 'Closed'</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizChangeTicket: ticket_status = 'Closed'</itopblock>
-</div>
-application
-5
-12
-0
-
-
-Closed Incident
-
-./UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status Contains 'Open' AND severity Contains 'critical'</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status = 'Closed'</itopblock>
-</div>
-application
-5
-21
-0
-
-
-Configuration Items
-
-UI.php
-
-<p></p>
-<p></p>
-<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:40px;"><img src="../images/devices_big.gif" align="baseline">Devices Overview</p>
-<p></p>
-<p></p>
-<table border="0" padding="5" class="layout">
-<tr>
-<td>
-<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:18px;">Servers</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizServer" type="open_flash_chart" parameters="chart_type:pie;group_by:severity" asynchronous="false" encoding="text/oql">SELECT bizServer</itopblock>
-</td>
-<td>
-<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:18px;">PCs</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizPC" type="open_flash_chart" parameters="chart_type:pie;group_by:severity" asynchronous="false" encoding="text/oql">SELECT bizPC</itopblock>
-</td>
-</tr><tr>
-<td>
-<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:18px;">Netword Devices</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizNetworDevice type="open_flash_chart" parameters="chart_type:pie;group_by:severity" asynchronous="false" encoding="text/oql">SELECT bizNetworkDevice</itopblock>
-</td>
-<td>
-<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:18px;">Applications</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizApplication" type="open_flash_chart" parameters="chart_type:pie;group_by:severity" asynchronous="false" encoding="text/oql">SELECT bizApplication</itopblock>
-</td>
-</tr>
-</table>
-application
-2
-16
-0
-
-
-Configuration Management
-
-UI.php
-
-<style>
-td.dashboard {
- vertical-align:top;
- text-align: center;
- border: 1px solid #ccc;
- -moz-border-radius: 10px;
- padding: 10px;
-}
-</style>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Infrastructure Overview</p>
-<table border="0" padding="5" class="layout">
-<tr>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="logInfra" type="open_flash_chart" parameters="chart_type:pie;group_by:status;chart_title:Infrastructure Objects by status" asynchronous="false" encoding="text/sibusql">logInfra</itopblock>
-</td>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="logInfra" type="open_flash_chart" parameters="chart_type:bars;group_by:finalclass;chart_title:Infrastructure Objects by type" asynchronous="false" encoding="text/sibusql">logInfra</itopblock>
-</td>
-</tr><tr>
-<td class="dashboard">
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Infrastructure Objects by type</p>
-<itopblock BlockClass="DisplayBlock" objectclass="logInfra" type="count" parameters="group_by:finalclass" asynchronous="false" encoding="text/sibusql">logInfra</itopblock>
-</td>
-<td>
-
-</td>
-</tr>
-</table>
-
-
-application
-2
-0
-0
-
-
-Contacts
-
-UI.php
-
-<img src="../images/users2-big.png" style="float:right">
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Contacts Overview</p>
-<table border="0" padding="5" class="layout">
-<tr>
-<td>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Contacts by Type</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="count" parameters="group_by:finalclass" asynchronous="false" encoding="text/sibusql">bizContact</itopblock>
-</td>
-<td>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Contacts by Location</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="count" parameters="group_by:location_name" asynchronous="false" encoding="text/sibusql">bizContact</itopblock>
-</td>
-</tr>
-<tr>
-<td>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Contacts by status</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="count" parameters="group_by:status" asynchronous="false" encoding="text/sibusql">bizContact</itopblock>
-</td>
-</table>
-application
-1
-16
-0
-
-
-CSV import
-
-csvimport.php
-
-
-application
-999
-35
-0
-
-
-Data Model
-
-schema.php
-
-
-administrator
-1500
-37
-0
-
-
-Document
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizDocument</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Documents</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizDocument</itopblock>
-</div>
-application
-6
-16
-0
-
-
-Export
-
-../webservices/export.php
-
-
-administrator
-1001
-37
-0
-
-
-Grouping
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizInfraGroup" type="search" asynchronous="false" encoding="text/sibusql">bizInfraGroup</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Groups</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="Infra Group" type="list" asynchronous="false" encoding="text/sibusql">bizInfraGroup</itopblock>
-</div>
-
-
-
-
-application
-3
-16
-0
-
-
-Incident Management
-
-./UI.php
-
-<style>
-.dashboard {
-vertical-align:top;
-width:50%;
-border:1px solid #000;
--moz-border-radius:10px;
-padding:5px;
-text-align:center;
-}
-</style>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Incidents Overview</p>
-<table border="0" padding="5">
-<tr>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="open_flash_chart" parameters="chart_type:pie;group_by:type;chart_title:Incidents by Type" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket</itopblock>
-</td>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="open_flash_chart" parameters="chart_type:bars;group_by:ticket_status;chart_title:Incidents by status" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket</itopblock>
-</td>
-</tr><tr>
-<td class="dashboard">
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Incidents by Workgroup</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="count" parameters="group_by:workgroup_name" asynchronous="false" encoding="text/sibusql">bizIncidentTicket</itopblock>
-</td>
-<td class="dashboard">
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Incidents not yet assigned</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" parameters="dashboard:true" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status = 'New'</itopblock>
-</td>
-</tr>
-</table>
-
-application
-5
-0
-0
-
-
-Known Errors
-
-./UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizKnownErrort" type="search" asynchronous="false" encoding="text/sibusql">bizKnownError</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizKnownError" type="list" asynchronous="false" encoding="text/sibusql">bizKnownError</itopblock>
-</div>
-application
-999
-21
-0
-
-
-Locations
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizLocation" type="search" asynchronous="false" encoding="text/sibusql">bizLocation</itopblock>
-<div id="BottomPane">
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Locations</p>
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizLocation" type="list" asynchronous="false" encoding="text/sibusql">bizLocation</itopblock>
-</div>
-application
-5
-16
-0
-
-
-My Changes
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="search" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id</itopblock>
-<div id="BottomPane">
-<p></p>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Changes as a requester</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket AS i WHERE i.requestor_id = :current_contact_id</itopblock>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Changes as an agent</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id</itopblock>
-
-
-application
-1
-12
-0
-
-
-My Incidents
-
-UI.php
-
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="search" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id</itopblock>
-<div id="BottomPane">
-<p></p>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Incidents as a caller</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id</itopblock>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Incidents as an agent</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id</itopblock>
-
-
-application
-1
-21
-0
-
-
-My Service calls
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="search" asynchronous="false" encoding="text/oql">SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id</itopblock>
-<div id="BottomPane">
-<p></p>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My service calls as a caller</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" asynchronous="false" encoding="text/oql">SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id</itopblock>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My service calls as an agent</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" asynchronous="false" encoding="text/oql">SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id</itopblock>
-
-
-application
-1
-32
-0
-
-
-Open Changes
-
-./UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizChangeTicket: ticket_status != 'Closed'</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizChangeTicket: ticket_status != 'Closed'</itopblock>
-</div>
-application
-3
-12
-0
-
-
-Open Incidents
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status Contains 'Open' AND severity Contains 'critical'</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status != 'Closed'</itopblock>
-</div>
-application
-3
-21
-0
-
-
-Open Service calls
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="search" asynchronous="false" encoding="text/oql">SELECT bizServiceCall WHERE call_status != 'Closed'</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" asynchronous="false" encoding="text/oql">SELECT bizServiceCall WHERE call_status != 'Closed'</itopblock>
-</div>
-application
-2
-32
-0
-
-
-Persons
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizPerson</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizPerson</itopblock>
-</div>
-application
-7
-17
-0
-
-
-Profiles
-
-UI.php
-../images/std_view.gif
-
-<itopblock BlockClass="DisplayBlock" type="search" asynchronous="false" encoding="text/oql">SELECT URP_Profiles AS URP_Profiles WHERE 1</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" type="list" asynchronous="false" encoding="text/oql">SELECT URP_Profiles AS URP_Profiles WHERE 1</itopblock>
-</div>
-
-administrator
-11
-40
-0
-
-
-Run queries
-
-./run_query.php
-
-
-administrator
-1002
-37
-0
-
-
-Scheduled Outages
-
-./UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="search" asynchronous="false" encoding="text/sibusql">bizChangeTicket: outage = 'Yes' AND ticket_status != 'Closed'</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="list" asynchronous="false" encoding="text/sibusql">bizChangeTicket: outage = 'Yes' AND ticket_status != 'Closed'</itopblock>
-</div>
-application
-7
-12
-0
-
-
-Service Desk
-
-UI.php
-
-<style>
-.dashboard {
-vertical-align:top;
-width:50%;
-border:1px solid #000;
--moz-border-radius:10px;
-padding:5px;
-text-align:center;
-}
-</style>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Service Calls Overview</p>
-<table border="0" padding="5">
-<tr>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="open_flash_chart" parameters="chart_type:pie;group_by:type;chart_title:Service Calls by Type" asynchronous="false" encoding="text/oql">SELECT bizServiceCall</itopblock>
-</td>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="open_flash_chart" parameters="chart_type:bars;group_by:call_status;chart_title:Service Calls by status" asynchronous="false" encoding="text/oql">SELECT bizServiceCall</itopblock>
-</td>
-</tr><tr>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="open_flash_chart" parameters="chart_type:pie;group_by:severity;chart_title:Service Calls by Severity" asynchronous="false" encoding="text/oql">SELECT bizServiceCall</itopblock>
-</td>
-<td class="dashboard">
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Service calls not yet assigned</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" parameters="dashboard:true" asynchronous="false" encoding="text/oql">SELECT bizServiceCall WHERE call_status = 'New'</itopblock>
-</td>
-</tr>
-</table>
-
-application
-3
-0
-0
-
-
-Service Management
-
-./UI.php
-
-<style>
-.dashboard {
-vertical-align:top;
-width:50%;
-border:1px solid #000;
--moz-border-radius:10px;
-padding:5px;
-text-align:center;
-}
-</style>
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Changes Overview</p>
-<table border="0" padding="5">
-<tr>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizContract" type="open_flash_chart" parameters="chart_type:bars;group_by:type;chart_title:Contract by service level" asynchronous="false" encoding="text/oql">SELECT bizContract</itopblock>
-</td>
-<td class="dashboard">
-<itopblock BlockClass="DisplayBlock" objectclass="bizContract" type="open_flash_chart" parameters="chart_type:pie;group_by:status;chart_title:Contracts by status" asynchronous="false" encoding="text/oql">SELECT bizContract</itopblock>
-</td>
-</tr>
-<tr>
-<td class="dashboard">
-<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Contracts ending in 30 days</p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContract" type="list" parameters="dashboard:true" asynchronous="false" encoding="text/oql">SELECT bizContract WHERE bizContract.end_prod = (TO_DAYS(NOW()) + TO_DAYS(30))</itopblock>
-</td>
-</tr>
-</table>
-
-application
-8
-0
-0
-
-
-Teams
-
-UI.php
-
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizTeam</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizTeam</itopblock>
-</div>
-application
-8
-17
-0
-
-
-Tools
-
-UI.php
-
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:32px;">Tools for the iTop consultant</p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:14px;"><i>This section contains links to useful tools for extending or debugging iTop</i></p>
-
-application
-9
-0
-0
-
-
-Universal Search
-
-UniversalSearch.php
-
-
-administrator
-1600
-37
-0
-
-
-User logins
-
-UI.php
-../images/std_view.gif
-
-<itopblock BlockClass="DisplayBlock" type="search" asynchronous="false" encoding="text/oql">SELECT URP_Users AS URP_Users WHERE 1</itopblock>
-<div id="BottomPane">
-<p></p>
-<itopblock BlockClass="DisplayBlock" type="list" asynchronous="false" encoding="text/oql">SELECT URP_Users AS URP_Users WHERE 1</itopblock>
-</div>
-
-administrator
-10
-40
-0
-
-
-User management
-
-UI.php
-
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:32px;">User management</p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:14px;"><i>User management by profiles</i></p>
-
-administrator
-1
-37
-0
-
-
-Welcome
-
-./UI.php
-
-<p></p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:32px;">Welcome to iTop</p>
-<p></p>
-<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:14px;"><i>Version 0.8</i></p>
-
-application
-1
-0
-0
-
-
\ No newline at end of file
+
+
+
+Admin tools
+
+UI.php
+
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:32px;">Administration tools</p>
+<p>Tools accessible only to logins having the administrator profile</p>
+
+administrator
+1000
+0
+0
+
+
+All Applications
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizApplication" type="search" asynchronous="false" encoding="text/sibusql">bizApplication</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Applications</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizApplication" type="list" asynchronous="false" encoding="text/sibusql">bizApplication</itopblock>
+</div>
+
+application
+999
+16
+0
+
+
+All Circuits
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizCircuit" type="search" asynchronous="false" encoding="text/sibusql">bizCircuit</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Circuits</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizCircuit" type="list" asynchronous="false" encoding="text/sibusql">bizCircuit</itopblock>
+</div>
+
+application
+999
+16
+0
+
+
+All Contracts
+
+./UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizContract</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizContract</itopblock>
+</div>
+application
+2
+38
+0
+
+
+All Interfaces
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizInterface</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Interfaces</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizInterface</itopblock>
+</div>
+
+application
+999
+16
+0
+
+
+All Network devices
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizNetworkDevice" type="search" asynchronous="false" encoding="text/sibusql">bizNetworkDevice</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Network Devices</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizNetworkDevice" type="list" asynchronous="false" encoding="text/sibusql">bizNetworkDevice</itopblock>
+</div>
+
+application
+999
+16
+0
+
+
+All Patches
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizPatch" type="search" asynchronous="false" encoding="text/sibusql">bizPatch</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Patches</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizPatch" type="list" asynchronous="false" encoding="text/sibusql">bizPatch</itopblock>
+</div>
+
+application
+999
+16
+0
+
+
+All PCs
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizPC</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All PCs</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizPC</itopblock>
+</div>
+
+application
+999
+16
+0
+
+
+All Servers
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizServer</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Servers</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizServer" type="list" asynchronous="false" encoding="text/sibusql">bizServer</itopblock>
+</div>
+
+application
+999
+16
+0
+
+
+All Services
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizService" type="search" asynchronous="false" encoding="text/oql">SELECT bizService</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizService" type="list" asynchronous="false" encoding="text/oql">SELECT bizService</itopblock>
+</div>
+application
+1
+38
+0
+
+
+All Subnets
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizSubnet" type="search" asynchronous="false" encoding="text/sibusql">bizSubnet</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Subnets</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizSubnet" type="list" asynchronous="false" encoding="text/sibusql">bizSubnet</itopblock>
+</div>
+
+application
+999
+16
+0
+
+
+Audit
+
+./audit.php
+
+
+application
+4
+17
+0
+
+
+Change Management
+
+./UI.php
+
+<style>
+.dashboard {
+vertical-align:top;
+width:50%;
+border:1px solid #000;
+-moz-border-radius:10px;
+padding:5px;
+text-align:center;
+}
+</style>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Changes Overview</p>
+<table border="0" padding="5">
+<tr>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="open_flash_chart" parameters="chart_type:bars;group_by:type;chart_title:Changes by type" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket</itopblock>
+</td>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="open_flash_chart" parameters="chart_type:pie;group_by:ticket_status;chart_title:Changes by status" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket</itopblock>
+</td>
+</tr><tr>
+<td class="dashboard">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Changes by Workgroup</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="count" parameters="group_by:workgroup_name" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket</itopblock>
+</td>
+<td class="dashboard">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Changes not yet assigned</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="list" parameters="dashboard:true" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket WHERE ticket_status = 'New'</itopblock>
+</td>
+</tr>
+</table>
+
+application
+7
+0
+0
+
+
+Closed Changes
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizChangeTicket: ticket_status = 'Closed'</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizChangeTicket: ticket_status = 'Closed'</itopblock>
+</div>
+application
+5
+13
+0
+
+
+Closed Incident
+
+./UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status Contains 'Open' AND severity Contains 'critical'</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status = 'Closed'</itopblock>
+</div>
+application
+5
+24
+0
+
+
+Configuration Items
+
+UI.php
+
+<p></p>
+<p></p>
+<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:40px;"><img src="../images/devices_big.gif" align="baseline">Devices Overview</p>
+<p></p>
+<p></p>
+<table border="0" padding="5" class="layout">
+<tr>
+<td>
+<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:18px;">Servers</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizServer" type="open_flash_chart" parameters="chart_type:pie;group_by:severity" asynchronous="false" encoding="text/oql">SELECT bizServer</itopblock>
+</td>
+<td>
+<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:18px;">PCs</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizPC" type="open_flash_chart" parameters="chart_type:pie;group_by:severity" asynchronous="false" encoding="text/oql">SELECT bizPC</itopblock>
+</td>
+</tr><tr>
+<td>
+<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:18px;">Netword Devices</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizNetworDevice type="open_flash_chart" parameters="chart_type:pie;group_by:severity" asynchronous="false" encoding="text/oql">SELECT bizNetworkDevice</itopblock>
+</td>
+<td>
+<p style="text-align:left; font-family:Georgia, 'Times New Roman', Times, serif; font-size:18px;">Applications</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizApplication" type="open_flash_chart" parameters="chart_type:pie;group_by:severity" asynchronous="false" encoding="text/oql">SELECT bizApplication</itopblock>
+</td>
+</tr>
+</table>
+application
+2
+17
+0
+
+
+Configuration Management
+
+UI.php
+
+<style>
+td.dashboard {
+ vertical-align:top;
+ text-align: center;
+ border: 1px solid #ccc;
+ -moz-border-radius: 10px;
+ padding: 10px;
+}
+</style>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Infrastructure Overview</p>
+<table border="0" padding="5" class="layout">
+<tr>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="logInfra" type="open_flash_chart" parameters="chart_type:pie;group_by:status;chart_title:Infrastructure Objects by status" asynchronous="false" encoding="text/sibusql">logInfra</itopblock>
+</td>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="logInfra" type="open_flash_chart" parameters="chart_type:bars;group_by:finalclass;chart_title:Infrastructure Objects by type" asynchronous="false" encoding="text/sibusql">logInfra</itopblock>
+</td>
+</tr><tr>
+<td class="dashboard">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Infrastructure Objects by type</p>
+<itopblock BlockClass="DisplayBlock" objectclass="logInfra" type="count" parameters="group_by:finalclass" asynchronous="false" encoding="text/sibusql">logInfra</itopblock>
+</td>
+<td>
+
+</td>
+</tr>
+</table>
+
+
+application
+2
+0
+0
+
+
+Contacts
+
+UI.php
+
+<img src="../images/users2-big.png" style="float:right">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Contacts Overview</p>
+<table border="0" padding="5" class="layout">
+<tr>
+<td>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Contacts by Type</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="count" parameters="group_by:finalclass" asynchronous="false" encoding="text/sibusql">bizContact</itopblock>
+</td>
+<td>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Contacts by Location</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="count" parameters="group_by:location_name" asynchronous="false" encoding="text/sibusql">bizContact</itopblock>
+</td>
+</tr>
+<tr>
+<td>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Contacts by status</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="count" parameters="group_by:status" asynchronous="false" encoding="text/sibusql">bizContact</itopblock>
+</td>
+</table>
+application
+1
+17
+0
+
+
+CSV import
+
+csvimport.php
+
+
+application
+999
+40
+0
+
+
+Data Model
+
+schema.php
+
+
+administrator
+1500
+1
+0
+
+
+Document
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizDocument</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Documents</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizDocument</itopblock>
+</div>
+application
+6
+17
+0
+
+
+Export
+
+../webservices/export.php
+
+
+administrator
+1001
+1
+0
+
+
+Grouping
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizInfraGroup" type="search" asynchronous="false" encoding="text/sibusql">bizInfraGroup</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Groups</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="Infra Group" type="list" asynchronous="false" encoding="text/sibusql">bizInfraGroup</itopblock>
+</div>
+
+
+
+
+application
+3
+17
+0
+
+
+Incident Management
+
+./UI.php
+
+<style>
+.dashboard {
+vertical-align:top;
+width:50%;
+border:1px solid #000;
+-moz-border-radius:10px;
+padding:5px;
+text-align:center;
+}
+</style>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Incidents Overview</p>
+<table border="0" padding="5">
+<tr>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="open_flash_chart" parameters="chart_type:pie;group_by:type;chart_title:Incidents by Type" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket</itopblock>
+</td>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="open_flash_chart" parameters="chart_type:bars;group_by:ticket_status;chart_title:Incidents by status" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket</itopblock>
+</td>
+</tr><tr>
+<td class="dashboard">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Incidents by Workgroup</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="count" parameters="group_by:workgroup_name" asynchronous="false" encoding="text/sibusql">bizIncidentTicket</itopblock>
+</td>
+<td class="dashboard">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Incidents not yet assigned</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" parameters="dashboard:true" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status = 'New'</itopblock>
+</td>
+</tr>
+</table>
+
+application
+5
+0
+0
+
+
+Known Errors
+
+./UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizKnownErrort" type="search" asynchronous="false" encoding="text/sibusql">bizKnownError</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizKnownError" type="list" asynchronous="false" encoding="text/sibusql">bizKnownError</itopblock>
+</div>
+application
+999
+24
+0
+
+
+Locations
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizLocation" type="search" asynchronous="false" encoding="text/sibusql">bizLocation</itopblock>
+<div id="BottomPane">
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:24px;">All Locations</p>
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizLocation" type="list" asynchronous="false" encoding="text/sibusql">bizLocation</itopblock>
+</div>
+application
+5
+17
+0
+
+
+My Changes
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="search" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id</itopblock>
+<div id="BottomPane">
+<p></p>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Changes as a requester</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket AS i WHERE i.requestor_id = :current_contact_id</itopblock>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Changes as an agent</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizChangeTicket AS i WHERE i.agent_id = :current_contact_id</itopblock>
+
+
+application
+1
+13
+0
+
+
+My Incidents
+
+UI.php
+
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="search" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id</itopblock>
+<div id="BottomPane">
+<p></p>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Incidents as a caller</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id</itopblock>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Incidents as an agent</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket AS i WHERE i.agent_id = :current_contact_id</itopblock>
+
+
+application
+1
+24
+0
+
+
+My Service calls
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="search" asynchronous="false" encoding="text/oql">SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id</itopblock>
+<div id="BottomPane">
+<p></p>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My service calls as a caller</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" asynchronous="false" encoding="text/oql">SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id</itopblock>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My service calls as an agent</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" asynchronous="false" encoding="text/oql">SELECT bizServiceCall AS i WHERE i.agent_id = :current_contact_id</itopblock>
+
+
+application
+1
+37
+0
+
+
+Open Changes
+
+./UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizChangeTicket: ticket_status != 'Closed'</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizChangeTicket: ticket_status != 'Closed'</itopblock>
+</div>
+application
+3
+13
+0
+
+
+Open Incidents
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status Contains 'Open' AND severity Contains 'critical'</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizIncidentTicket: ticket_status != 'Closed'</itopblock>
+</div>
+application
+3
+24
+0
+
+
+Open Service calls
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="search" asynchronous="false" encoding="text/oql">SELECT bizServiceCall WHERE call_status != 'Closed'</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" asynchronous="false" encoding="text/oql">SELECT bizServiceCall WHERE call_status != 'Closed'</itopblock>
+</div>
+application
+2
+37
+0
+
+
+Persons
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizPerson</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizPerson</itopblock>
+</div>
+application
+7
+18
+0
+
+
+Profiles
+
+UI.php
+../images/std_view.gif
+
+<itopblock BlockClass="DisplayBlock" type="search" asynchronous="false" encoding="text/oql">SELECT URP_Profiles AS URP_Profiles WHERE 1</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" type="list" asynchronous="false" encoding="text/oql">SELECT URP_Profiles AS URP_Profiles WHERE 1</itopblock>
+</div>
+
+administrator
+11
+43
+0
+
+
+Run queries
+
+./run_query.php
+
+
+administrator
+1002
+1
+0
+
+
+Scheduled Outages
+
+./UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="search" asynchronous="false" encoding="text/sibusql">bizChangeTicket: outage = 'Yes' AND ticket_status != 'Closed'</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizChangeTicket" type="list" asynchronous="false" encoding="text/sibusql">bizChangeTicket: outage = 'Yes' AND ticket_status != 'Closed'</itopblock>
+</div>
+application
+7
+13
+0
+
+
+Service Desk
+
+UI.php
+
+<style>
+.dashboard {
+vertical-align:top;
+width:50%;
+border:1px solid #000;
+-moz-border-radius:10px;
+padding:5px;
+text-align:center;
+}
+</style>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Service Calls Overview</p>
+<table border="0" padding="5">
+<tr>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="open_flash_chart" parameters="chart_type:pie;group_by:type;chart_title:Service Calls by Type" asynchronous="false" encoding="text/oql">SELECT bizServiceCall</itopblock>
+</td>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="open_flash_chart" parameters="chart_type:bars;group_by:call_status;chart_title:Service Calls by status" asynchronous="false" encoding="text/oql">SELECT bizServiceCall</itopblock>
+</td>
+</tr><tr>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="open_flash_chart" parameters="chart_type:pie;group_by:severity;chart_title:Service Calls by Severity" asynchronous="false" encoding="text/oql">SELECT bizServiceCall</itopblock>
+</td>
+<td class="dashboard">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Service calls not yet assigned</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" parameters="dashboard:true" asynchronous="false" encoding="text/oql">SELECT bizServiceCall WHERE call_status = 'New'</itopblock>
+</td>
+</tr>
+</table>
+
+application
+3
+0
+0
+
+
+Service Management
+
+./UI.php
+
+<style>
+.dashboard {
+vertical-align:top;
+width:50%;
+border:1px solid #000;
+-moz-border-radius:10px;
+padding:5px;
+text-align:center;
+}
+</style>
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:24px;">Changes Overview</p>
+<table border="0" padding="5">
+<tr>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizContract" type="open_flash_chart" parameters="chart_type:bars;group_by:type;chart_title:Contract by service level" asynchronous="false" encoding="text/oql">SELECT bizContract</itopblock>
+</td>
+<td class="dashboard">
+<itopblock BlockClass="DisplayBlock" objectclass="bizContract" type="open_flash_chart" parameters="chart_type:pie;group_by:status;chart_title:Contracts by status" asynchronous="false" encoding="text/oql">SELECT bizContract</itopblock>
+</td>
+</tr>
+<tr>
+<td class="dashboard">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">Contracts ending in 30 days</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContract" type="list" parameters="dashboard:true" asynchronous="false" encoding="text/oql">SELECT bizContract WHERE bizContract.end_prod = (TO_DAYS(NOW()) + TO_DAYS(30))</itopblock>
+</td>
+</tr>
+</table>
+
+application
+8
+0
+0
+
+
+Teams
+
+UI.php
+
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="search" asynchronous="false" encoding="text/sibusql">bizTeam</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizContact" type="list" asynchronous="false" encoding="text/sibusql">bizTeam</itopblock>
+</div>
+application
+8
+18
+0
+
+
+Tools
+
+UI.php
+
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:32px;">Tools for the iTop consultant</p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:14px;"><i>This section contains links to useful tools for extending or debugging iTop</i></p>
+
+application
+9
+0
+0
+
+
+Universal Search
+
+UniversalSearch.php
+
+
+administrator
+1600
+1
+0
+
+
+User logins
+
+UI.php
+../images/std_view.gif
+
+<itopblock BlockClass="DisplayBlock" type="search" asynchronous="false" encoding="text/oql">SELECT URP_Users AS URP_Users WHERE 1</itopblock>
+<div id="BottomPane">
+<p></p>
+<itopblock BlockClass="DisplayBlock" type="list" asynchronous="false" encoding="text/oql">SELECT URP_Users AS URP_Users WHERE 1</itopblock>
+</div>
+
+administrator
+10
+43
+0
+
+
+User management
+
+UI.php
+
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:32px;">User management</p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:14px;"><i>User management by profiles</i></p>
+
+administrator
+1
+1
+0
+
+
+Welcome
+
+./UI.php
+
+<style>
+.dashboard {
+vertical-align:top;
+width:50%;
+border:0px solid #000;
+-moz-border-radius:10px;
+background-color:#F2F2F2;
+padding:5px;
+text-align:left;
+}
+.dashboard2 {
+vertical-align:top;
+width:50%;
+border:0px solid #000;
+-moz-border-radius:10px;
+padding:5px;
+text-align:left;
+}
+
+</style>
+
+<p></p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:32px;">Welcome to iTop</p>
+<p></p>
+<p style="text-align:center; font-family:Georgia, 'Times New Roman', Times, serif; font-size:14px;"><i>Version 0.8</i></p>
+<table border="0" padding="5">
+<tr>
+<td class="dashboard">
+<p style"font-size:20px">ITOP is the first complete IT Operational Portal. It includes:</p>
+- A complete CMDB (Configuration management database) allowing IT operations to document the IT inventory.
+<br>- An Incident management module allowing IT operations to track and communicate about all issues occurring in the IT.
+<br>- A change management module allowing IT operations to better deal with all the changes occurring.
+<br>- A service management module allowing IT operations to document all the contracts and services they have under their control.
+<br>- A known error database allows IT operations to document fixes for known issues in order to speed up the resolution processes.
+<br>- An outage module allows IT operations to document all planned outages and notify concerned contacts.
+<br>- Dashboards allow you to quickly get an overview of your IT.
+
+<br><br>Each module can be set up little by little, independently.
+</td>
+<td class="dashboard">
+<p>ITOP is service provider oriented, it allows IT engineers to manage easily multiple customers or organizations. ITOP, a robust OpenSource Web 2.0 application, delivers a feature-rich set of business processes that:</p>
+- enhances IT management effectiveness,
+<br> - drives IT operations performance,
+<br> - improves customer satisfaction and provides executives with insights into business performance.
+<br><br>ITOP is completely opened to be integrated within your current IT Management infrastructure.
+<br><br>Adopting this new generation of IT Operational portal will help you to:
+<br> - Better manage a more and more complex IT environment.
+<br> - Move step by step to an ITIL oriented way to manage your customers.
+<br> - Manage the most important asset of your IT: Documentation.
+</td>
+</tr>
+<tr>
+<td class="dashboard2">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Service calls</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizServiceCall" type="list" asynchronous="false" encoding="text/oql">SELECT bizServiceCall AS i WHERE i.caller_id = :current_contact_id</itopblock>
+</td>
+<td class="dashboard2">
+<p style="text-align:left; font-family:Verdana, Arial, sans-serif; font-size:16px;">My Incident tickets</p>
+<itopblock BlockClass="DisplayBlock" objectclass="bizIncidentTicket" type="list" asynchronous="false" encoding="text/oql">SELECT bizIncidentTicket AS i WHERE i.caller_id = :current_contact_id</itopblock>
+</td>
+
+</tr>
+</table>
+application
+1
+0
+0
+
+