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N°8776, N°8623, N°8496, N°8445, N°8378, N°8040 & N°7755 (#769)

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* N°8776 - Move Attachemnt above caselog in the UR form in the portal
* N°8623 - French dictionaries, fix missing entries
* N°8496 - Add tooltips on Known Error class
* N°8445 - Color "Priority" on Userrequest & Incident in ITIL
* N°8378 - Missing rights on incident for SuperUser
* N°8040 - FR dico replacing left "Statut" by "Etat"
* N°7755 - Add tto_time_spent and ttr_time_spent on standard datamodel
This commit is contained in:
Vincent Dumas
2025-11-14 09:33:48 +01:00
committed by GitHub
parent 58eae4dde3
commit fa8ecb956e
86 changed files with 622 additions and 351 deletions
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4
datamodels/2.x/itop-request-mgmt/dictionaries/cs.dict.itop-request-mgmt.php
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@@ -169,6 +169,10 @@ Dict::Add('CS CZ', 'Czech', 'Čeština', [
'Class:UserRequest/Attribute:tto+' => '',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => '',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Požadovaný čas přidělení',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'TTO vypršel',

4
datamodels/2.x/itop-request-mgmt/dictionaries/da.dict.itop-request-mgmt.php
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@@ -168,6 +168,10 @@ Dict::Add('DA DA', 'Danish', 'Dansk', [
'Class:UserRequest/Attribute:tto+' => '',
'Class:UserRequest/Attribute:ttr' => 'TTR (Time To Resolve)',
'Class:UserRequest/Attribute:ttr+' => '',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO passeret',

4
datamodels/2.x/itop-request-mgmt/dictionaries/de.dict.itop-request-mgmt.php
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@@ -168,6 +168,10 @@ Dict::Add('DE DE', 'German', 'Deutsch', [
'Class:UserRequest/Attribute:tto+' => '',
'Class:UserRequest/Attribute:ttr' => 'TTR (Time To Resolve)',
'Class:UserRequest/Attribute:ttr+' => '',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO-Deadline',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO verletzt',

4
datamodels/2.x/itop-request-mgmt/dictionaries/en.dict.itop-request-mgmt.php
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@@ -162,6 +162,10 @@ Dict::Add('EN US', 'English', 'English', [
'Class:UserRequest/Attribute:tto+' => 'Time To Own',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => 'Time To Resolve',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent',
'Class:UserRequest/Attribute:tto_time_spent+' => '',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent',
'Class:UserRequest/Attribute:ttr_time_spent+' => '',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto passed',

4
datamodels/2.x/itop-request-mgmt/dictionaries/en_gb.dict.itop-request-mgmt.php
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@@ -162,6 +162,10 @@ Dict::Add('EN GB', 'British English', 'British English', [
'Class:UserRequest/Attribute:tto+' => 'Time To Own',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => 'Time To Resolve',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto passed',

4
datamodels/2.x/itop-request-mgmt/dictionaries/es_cr.dict.itop-request-mgmt.php
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@@ -165,6 +165,10 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', [
'Class:UserRequest/Attribute:tto+' => 'Tiempo de Asignación',
'Class:UserRequest/Attribute:ttr' => 'TDS - Tiempo de Solución',
'Class:UserRequest/Attribute:ttr+' => 'Tiempo de Solución',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Límite de Tiempo de Asignación',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => 'Límite de Tiempo de Asignación',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA de Tiempo de Asignanción Cumplido',

6
datamodels/2.x/itop-request-mgmt/dictionaries/fr.dict.itop-request-mgmt.php
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@@ -36,7 +36,7 @@ Dict::Add('FR FR', 'French', 'Français', [
'UI:WelcomeMenu:MyAssignedCalls' => 'Demandes utilisateurs qui me sont assignées',
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requêtes des 14 derniers jours par type',
'UI-RequestManagementOverview-Last-14-days' => 'Requêtes des 14 derniers jours',
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Requêtes ouvertes par statut',
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Requêtes ouvertes par état',
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Requêtes ouvertes par agent',
'UI-RequestManagementOverview-OpenRequestByType' => 'Requêtes ouvertes par type',
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Requêtes ouvertes par organisation',
@@ -167,6 +167,10 @@ Dict::Add('FR FR', 'French', 'Français', [
'Class:UserRequest/Attribute:tto+' => 'Delai garanti d\'assignation',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => 'Délai garanti de résolution',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO temps passé',
'Class:UserRequest/Attribute:tto_time_spent+' => '',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR temps passé',
'Class:UserRequest/Attribute:ttr_time_spent+' => '',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Echéance TTO',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO dépassé ?',

4
datamodels/2.x/itop-request-mgmt/dictionaries/hu.dict.itop-request-mgmt.php
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@@ -167,6 +167,10 @@ Dict::Add('HU HU', 'Hungarian', 'Magyar', [
'Class:UserRequest/Attribute:tto+' => 'Time To Own~~',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => 'Time To Resolve~~',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO határidő',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '~~',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO letelve',

4
datamodels/2.x/itop-request-mgmt/dictionaries/it.dict.itop-request-mgmt.php
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@@ -167,6 +167,10 @@ Dict::Add('IT IT', 'Italian', 'Italiano', [
'Class:UserRequest/Attribute:tto+' => 'Time To Own~~',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => 'Time To Resolve~~',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '~~',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto Oltrepassato',

4
datamodels/2.x/itop-request-mgmt/dictionaries/ja.dict.itop-request-mgmt.php
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@@ -167,6 +167,10 @@ Dict::Add('JA JP', 'Japanese', '日本語', [
'Class:UserRequest/Attribute:tto+' => '',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => '',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO期限',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto 合格',

4
datamodels/2.x/itop-request-mgmt/dictionaries/nl.dict.itop-request-mgmt.php
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@@ -169,6 +169,10 @@ Dict::Add('NL NL', 'Dutch', 'Nederlands', [
'Class:UserRequest/Attribute:tto+' => '',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => '',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO-deadline',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO gepasseerd',

4
datamodels/2.x/itop-request-mgmt/dictionaries/pl.dict.itop-request-mgmt.php
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@@ -167,6 +167,10 @@ Dict::Add('PL PL', 'Polish', 'Polski', [
'Class:UserRequest/Attribute:tto+' => '',
'Class:UserRequest/Attribute:ttr' => 'czas na rozwiązanie (TTR)',
'Class:UserRequest/Attribute:ttr+' => '',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Ostateczny termin podjęcia (TTO)',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'Gwarantowany czas podjęcia (SLA tto) zaliczony',

4
datamodels/2.x/itop-request-mgmt/dictionaries/pt_br.dict.itop-request-mgmt.php
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@@ -167,6 +167,10 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', [
'Class:UserRequest/Attribute:tto+' => 'Tempo para atribuição (Time To Own)',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => 'Tempo para resolução (Time To Resolution)',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Prazo determinado de atribuição (TTO)',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => 'Prazo determinado de Tempo para atribuição (TTO)',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO superado',

4
datamodels/2.x/itop-request-mgmt/dictionaries/ru.dict.itop-request-mgmt.php
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@@ -168,6 +168,10 @@ Dict::Add('RU RU', 'Russian', 'Русский', [
'Class:UserRequest/Attribute:tto+' => '',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => '',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Срок TTO',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => 'Крайний срок назаначения агента (принятия в работу) по текущему SLA',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO пропущено',

4
datamodels/2.x/itop-request-mgmt/dictionaries/sk.dict.itop-request-mgmt.php
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@@ -167,6 +167,10 @@ Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
'Class:UserRequest/Attribute:tto+' => 'Time To Own~~',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => 'Time To Resolve~~',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Dátum eskalácie TTO',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '~~',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO dodržané',

4
datamodels/2.x/itop-request-mgmt/dictionaries/tr.dict.itop-request-mgmt.php
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@@ -167,6 +167,10 @@ Dict::Add('TR TR', 'Turkish', 'Türkçe', [
'Class:UserRequest/Attribute:tto+' => 'Time To Own~~',
'Class:UserRequest/Attribute:ttr' => 'TTR~~',
'Class:UserRequest/Attribute:ttr+' => 'Time To Resolve~~',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline~~',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '~~',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto passed~~',

4
datamodels/2.x/itop-request-mgmt/dictionaries/zh_cn.dict.itop-request-mgmt.php
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@@ -161,6 +161,10 @@ Dict::Add('ZH CN', 'Chinese', '简体中文', [
'Class:UserRequest/Attribute:tto+' => '响应时间',
'Class:UserRequest/Attribute:ttr' => 'TTR',
'Class:UserRequest/Attribute:ttr+' => '解决时限',
'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO截止日期',
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO 合格',