N°8776, N°8623, N°8496, N°8445, N°8378, N°8040 & N°7755 (#769)

* N°8776 - Move Attachemnt above caselog in the UR form in the portal
* N°8623 - French dictionaries, fix missing entries
* N°8496 - Add tooltips on Known Error class
* N°8445 - Color "Priority" on Userrequest & Incident in ITIL
* N°8378 - Missing rights on incident for SuperUser
* N°8040 - FR dico replacing left "Statut" by "Etat"
* N°7755 - Add tto_time_spent and ttr_time_spent on standard datamodel
This commit is contained in:
Vincent Dumas
2025-11-14 09:33:48 +01:00
committed by GitHub
parent 58eae4dde3
commit fa8ecb956e
86 changed files with 622 additions and 351 deletions

View File

@@ -142,15 +142,35 @@
<values>
<value id="1">
<code>1</code>
<style>
<main_color>$ibo-color-danger-700</main_color>
<complementary_color>$ibo-color-white-100</complementary_color>
<decoration_classes>fas fa-fire</decoration_classes>
</style>
</value>
<value id="2">
<code>2</code>
<style>
<main_color>$ibo-color-warning-700</main_color>
<complementary_color>$ibo-color-white-100</complementary_color>
<decoration_classes/>
</style>
</value>
<value id="3">
<code>3</code>
<style>
<main_color>$ibo-color-information-700</main_color>
<complementary_color>$ibo-color-white-100</complementary_color>
<decoration_classes/>
</style>
</value>
<value id="4">
<code>4</code>
<style>
<main_color>$ibo-color-grey-700</main_color>
<complementary_color>$ibo-color-white-100</complementary_color>
<decoration_classes/>
</style>
</value>
</values>
<dependencies>
@@ -363,6 +383,10 @@
<target_attcode>tto</target_attcode>
<item_code>100_overrun</item_code>
</field>
<field id="tto_time_spent" xsi:type="AttributeSubItem">
<target_attcode>tto</target_attcode>
<item_code>timespent</item_code>
</field>
<field id="ttr_escalation_deadline" xsi:type="AttributeSubItem">
<target_attcode>ttr</target_attcode>
<item_code>100_deadline</item_code>
@@ -375,6 +399,10 @@
<target_attcode>ttr</target_attcode>
<item_code>100_overrun</item_code>
</field>
<field id="ttr_time_spent" xsi:type="AttributeSubItem">
<target_attcode>ttr</target_attcode>
<item_code>timespent</item_code>
</field>
<field id="time_spent" xsi:type="AttributeDuration">
<sql>time_spent</sql>
<default_value/>

View File

@@ -141,6 +141,10 @@ Dict::Add('CS CZ', 'Czech', 'Čeština', [
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'ttr',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'Požadovaný čas přidělení',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'TTO vypršel',

View File

@@ -140,6 +140,10 @@ Dict::Add('DA DA', 'Danish', 'Dansk', [
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'TTR (Time To Resolve)',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO-Deadline',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO overskredet',

View File

@@ -140,6 +140,10 @@ Dict::Add('DE DE', 'German', 'Deutsch', [
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'TTR (Time To Resolve)',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO-Deadline',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO verletzt',

View File

@@ -151,6 +151,10 @@ Dict::Add('EN US', 'English', 'English', [
'Class:Incident/Attribute:tto+' => 'Time To Own',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => 'Time To Resolve',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent',
'Class:Incident/Attribute:tto_time_spent+' => '',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent',
'Class:Incident/Attribute:ttr_time_spent+' => '',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO Deadline',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA tto passed',

View File

@@ -151,6 +151,10 @@ Dict::Add('EN GB', 'British English', 'British English', [
'Class:Incident/Attribute:tto+' => 'Time To Own',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => 'Time To Resolve',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO Deadline',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA tto passed',

View File

@@ -137,6 +137,10 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', [
'Class:Incident/Attribute:tto+' => 'Tiempo de Asignación',
'Class:Incident/Attribute:ttr' => 'TDS - Tiempo de Solución',
'Class:Incident/Attribute:ttr+' => 'Tiempo de Solución',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'Límite de Tiempo de Asignación',
'Class:Incident/Attribute:tto_escalation_deadline+' => 'Límite de Tiempo de Asignación',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA de Tiempo de Asignación Cumplido',

View File

@@ -139,6 +139,10 @@ Dict::Add('FR FR', 'French', 'Français', [
'Class:Incident/Attribute:tto+' => 'Delai garanti d\'assignation',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => 'Délai garanti de résolution',
'Class:Incident/Attribute:tto_time_spent' => 'TTO temps passé',
'Class:Incident/Attribute:tto_time_spent+' => '',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR temps passé',
'Class:Incident/Attribute:ttr_time_spent+' => '',
'Class:Incident/Attribute:tto_escalation_deadline' => 'Echéance TTO',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO dépassé ?',

View File

@@ -139,6 +139,10 @@ Dict::Add('HU HU', 'Hungarian', 'Magyar', [
'Class:Incident/Attribute:tto+' => 'Time To Own~~',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => 'Time To Resolve~~',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO határidő',
'Class:Incident/Attribute:tto_escalation_deadline+' => '~~',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO letelve',

View File

@@ -139,6 +139,10 @@ Dict::Add('IT IT', 'Italian', 'Italiano', [
'Class:Incident/Attribute:tto+' => 'Time To Own~~',
'Class:Incident/Attribute:ttr' => 'ttr',
'Class:Incident/Attribute:ttr+' => 'Time To Resolve~~',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'tto deadline',
'Class:Incident/Attribute:tto_escalation_deadline+' => '~~',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA tto superato',

View File

@@ -139,6 +139,10 @@ Dict::Add('JA JP', 'Japanese', '日本語', [
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'ttr',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO 期限',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA tto 合格',

View File

@@ -141,6 +141,10 @@ Dict::Add('NL NL', 'Dutch', 'Nederlands', [
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'Deadline TTO',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO gepasseerd',

View File

@@ -139,6 +139,10 @@ Dict::Add('PL PL', 'Polish', 'Polski', [
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'czas na rozwiązanie (TTR)',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'Ostateczny termin podjęcia (TTO)',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'Gwarantowany czas podjęcia (SLA tto) zaliczony',

View File

@@ -139,6 +139,10 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', [
'Class:Incident/Attribute:tto+' => 'Tempo para atribuição',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => 'Tempo para solução',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'Prazo determinado de atribuição (TTO)',
'Class:Incident/Attribute:tto_escalation_deadline+' => 'Prazo determinado de Tempo para atribuição (TTO)',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO superado',

View File

@@ -140,6 +140,10 @@ Dict::Add('RU RU', 'Russian', 'Русский', [
'Class:Incident/Attribute:tto+' => '',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => '',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'Срок TTO',
'Class:Incident/Attribute:tto_escalation_deadline+' => 'Крайний срок назаначения агента (принятия в работу) по текущему SLA',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO пропущено',

View File

@@ -139,6 +139,10 @@ Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
'Class:Incident/Attribute:tto+' => 'Time To Own~~',
'Class:Incident/Attribute:ttr' => 'TTR~~',
'Class:Incident/Attribute:ttr+' => 'Time To Resolve~~',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO Deadline~~',
'Class:Incident/Attribute:tto_escalation_deadline+' => '~~',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA tto passed~~',

View File

@@ -139,6 +139,10 @@ Dict::Add('TR TR', 'Turkish', 'Türkçe', [
'Class:Incident/Attribute:tto+' => 'Time To Own~~',
'Class:Incident/Attribute:ttr' => 'TTR~~',
'Class:Incident/Attribute:ttr+' => 'Time To Resolve~~',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO Deadline~~',
'Class:Incident/Attribute:tto_escalation_deadline+' => '~~',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA tto passed~~',

View File

@@ -150,6 +150,10 @@ Dict::Add('ZH CN', 'Chinese', '简体中文', [
'Class:Incident/Attribute:tto+' => '响应时间',
'Class:Incident/Attribute:ttr' => 'TTR',
'Class:Incident/Attribute:ttr+' => '解决时限',
'Class:Incident/Attribute:tto_time_spent' => 'TTO time spent~~',
'Class:Incident/Attribute:tto_time_spent+' => '~~',
'Class:Incident/Attribute:ttr_time_spent' => 'TTR time spent~~',
'Class:Incident/Attribute:ttr_time_spent+' => '~~',
'Class:Incident/Attribute:tto_escalation_deadline' => 'TTO截止日期',
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO合格',