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Ticket transitions: 'reassign' force change of agent, agent and team in 'assigned' state are read-only, user satisfaction and user comment are read-only in 'closed' state.

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In Enhanced Portal: 're-open' prompt for caselog and 'on-going tickets' brick has a modified label (english and french) and ticket count is now displayed on each tab.

SVN:trunk[4797]
This commit is contained in:
Vincent Dumas
2017-07-04 15:50:20 +00:00
parent d80c2293dc
commit f8b6fb51c2
6 changed files with 96 additions and 49 deletions
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2
datamodels/2.x/itop-tickets/en.dict.itop-tickets.php
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@@ -250,7 +250,7 @@ Dict::Add('EN US', 'English', 'English', array(
'Brick:Portal:NewRequest:Title+' => '<p>Need help?</p><p>Pick from the services catalog and submit your request to our support teams.</p>',
'Brick:Portal:OngoingRequests:Title' => 'Ongoing requests',
'Brick:Portal:OngoingRequests:Title+' => '<p>Follow up with your ongoing requests.</p><p>Check the progress, add comments, attach documents, acknowledge the solution.</p>',
'Brick:Portal:OngoingRequests:Tab:OnGoing' => 'On going',
'Brick:Portal:OngoingRequests:Tab:OnGoing' => 'Open',
'Brick:Portal:OngoingRequests:Tab:Resolved' => 'Resolved',
'Brick:Portal:ClosedRequests:Title' => 'Closed requests',
));