diff --git a/doc/itop-documentation.htm b/doc/itop-documentation.htm index 0432c9769..7297943b0 100644 --- a/doc/itop-documentation.htm +++ b/doc/itop-documentation.htm @@ -123,8 +123,9 @@ Relationships between CIs are also documented in the Configuration Management mo

Problem Management

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The primary objectives of Problem Management are to prevent problems and resulting incidents from happening, to eliminate recurring incidents and to minimize the impact of incidents that cannot be prevented.

Use this module to track recurring issues and link many Incidents to one single Problem ticket.

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Best uses with the Known Errors Database

Known Errors Database