mirror of
https://github.com/Combodo/iTop.git
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Initial load of data model 2.0
SVN:trunk[2283]
This commit is contained in:
Erwan Taloc
550
datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
Executable file
550
datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
Executable file
@@ -0,0 +1,550 @@
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||||
<?xml version="1.0" encoding="UTF-8"?>
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||||
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
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||||
<classes>
|
||||
<class id="Ticket" _delta="define">
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<parent>cmdbAbstractObject</parent>
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<properties>
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<comment><![CDATA[/**
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* Persistent classes for a CMDB
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*
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* @author Erwan Taloc <erwan.taloc@combodo.com>
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* @author Romain Quetiez <romain.quetiez@combodo.com>
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* @author Denis Flaven <denis.flaven@combodo.com>
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||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
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||||
*/]]></comment>
|
||||
<category>bizmodel,searchable,structure</category>
|
||||
<abstract>false</abstract>
|
||||
<key_type>autoincrement</key_type>
|
||||
<db_table>ticket</db_table>
|
||||
<db_key_field>id</db_key_field>
|
||||
<db_final_class_field>finalclass</db_final_class_field>
|
||||
<naming>
|
||||
<format>%1$s</format>
|
||||
<attributes>
|
||||
<attribute id="ref"/>
|
||||
</attributes>
|
||||
</naming>
|
||||
<display_template></display_template>
|
||||
<icon></icon>
|
||||
<reconciliation>
|
||||
<attributes>
|
||||
<attribute id="ref"/>
|
||||
</attributes>
|
||||
</reconciliation>
|
||||
</properties>
|
||||
<fields>
|
||||
<field id="ref" xsi:type="AttributeString">
|
||||
<sql>ref</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
</field>
|
||||
<field id="org_id" xsi:type="AttributeExternalKey">
|
||||
<sql>org_id</sql>
|
||||
<target_class>Organization</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="org_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>org_id</extkey_attcode>
|
||||
<target_attcode>name</target_attcode>
|
||||
</field>
|
||||
<field id="caller_id" xsi:type="AttributeExternalKey">
|
||||
<filter><![CDATA[SELECT Person WHERE org_id = :this->org_id]]></filter>
|
||||
<dependencies>
|
||||
<attribute id="org_id"/>
|
||||
</dependencies>
|
||||
<sql>caller_id</sql>
|
||||
<target_class>Person</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="caller_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>caller_id</extkey_attcode>
|
||||
<target_attcode>name</target_attcode>
|
||||
</field>
|
||||
<field id="team_id" xsi:type="AttributeExternalKey">
|
||||
<filter><![CDATA[SELECT Team AS t JOIN lnkDeliveryModelToContact AS l1 ON l1.contact_id=t.id JOIN DeliveryModel AS dm ON l1.deliverymodel_id=dm.id JOIN Organization AS o ON o.deliverymodel_id=dm.id WHERE o.id = :this->org_id]]></filter>
|
||||
<dependencies>
|
||||
<attribute id="org_id"/>
|
||||
</dependencies>
|
||||
<sql>team_id</sql>
|
||||
<target_class>Team</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="team_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>team_id</extkey_attcode>
|
||||
<target_attcode>email</target_attcode>
|
||||
</field>
|
||||
<field id="agent_id" xsi:type="AttributeExternalKey">
|
||||
<filter><![CDATA[SELECT Person AS p JOIN lnkPersonToTeam AS l ON l.person_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->team_id]]></filter>
|
||||
<dependencies>
|
||||
<attribute id="team_id"/>
|
||||
</dependencies>
|
||||
<sql>agent_id</sql>
|
||||
<target_class>Person</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="agent_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>agent_id</extkey_attcode>
|
||||
<target_attcode>name</target_attcode>
|
||||
</field>
|
||||
<field id="title" xsi:type="AttributeString">
|
||||
<sql>title</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
</field>
|
||||
<field id="description" xsi:type="AttributeText">
|
||||
<sql>description</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
</field>
|
||||
<field id="start_date" xsi:type="AttributeDateTime">
|
||||
<sql>start_date</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
</field>
|
||||
<field id="end_date" xsi:type="AttributeDateTime">
|
||||
<sql>end_date</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
</field>
|
||||
<field id="last_update" xsi:type="AttributeDateTime">
|
||||
<sql>last_update</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
</field>
|
||||
<field id="close_date" xsi:type="AttributeDateTime">
|
||||
<sql>close_date</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
</field>
|
||||
<field id="private_log" xsi:type="AttributeCaseLog">
|
||||
<sql>private_log</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
</field>
|
||||
<field id="contacts_list" xsi:type="AttributeLinkedSetIndirect">
|
||||
<linked_class>lnkContactToTicket</linked_class>
|
||||
<ext_key_to_me>ticket_id</ext_key_to_me>
|
||||
<count_min>0</count_min>
|
||||
<count_max>0</count_max>
|
||||
<ext_key_to_remote>contact_id</ext_key_to_remote>
|
||||
<duplicates></duplicates>
|
||||
</field>
|
||||
<field id="functionalcis_list" xsi:type="AttributeLinkedSetIndirect">
|
||||
<linked_class>lnkFunctionalCIToTicket</linked_class>
|
||||
<ext_key_to_me>ticket_id</ext_key_to_me>
|
||||
<count_min>0</count_min>
|
||||
<count_max>0</count_max>
|
||||
<ext_key_to_remote>functionalci_id</ext_key_to_remote>
|
||||
<duplicates></duplicates>
|
||||
</field>
|
||||
<field id="workorders_list" xsi:type="AttributeLinkedSet">
|
||||
<linked_class>WorkOrder</linked_class>
|
||||
<ext_key_to_me>ticket_id</ext_key_to_me>
|
||||
<count_min>0</count_min>
|
||||
<count_max>0</count_max>
|
||||
</field>
|
||||
</fields>
|
||||
<methods/>
|
||||
<presentation>
|
||||
<details>
|
||||
<items>
|
||||
<item>ref</item>
|
||||
<item>org_id</item>
|
||||
<item>caller_id</item>
|
||||
<item>team_id</item>
|
||||
<item>agent_id</item>
|
||||
<item>title</item>
|
||||
<item>description</item>
|
||||
<item>start_date</item>
|
||||
<item>end_date</item>
|
||||
<item>last_update</item>
|
||||
<item>close_date</item>
|
||||
<item>private_log</item>
|
||||
<item>contacts_list</item>
|
||||
<item>functionalcis_list</item>
|
||||
<item>workorders_list</item>
|
||||
</items>
|
||||
</details>
|
||||
<search>
|
||||
<items>
|
||||
<item>ref</item>
|
||||
<item>title</item>
|
||||
<item>description</item>
|
||||
<item>start_date</item>
|
||||
<item>end_date</item>
|
||||
<item>last_update</item>
|
||||
<item>close_date</item>
|
||||
</items>
|
||||
</search>
|
||||
<list>
|
||||
<items>
|
||||
<item>ref</item>
|
||||
<item>org_id</item>
|
||||
<item>title</item>
|
||||
<item>caller_id</item>
|
||||
<item>team_id</item>
|
||||
<item>agent_id</item>
|
||||
<item>start_date</item>
|
||||
</items>
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
<class id="lnkContactToTicket" _delta="define">
|
||||
<parent>cmdbAbstractObject</parent>
|
||||
<properties>
|
||||
<is_link>1</is_link>
|
||||
<category>bizmodel</category>
|
||||
<abstract>false</abstract>
|
||||
<key_type>autoincrement</key_type>
|
||||
<db_table>lnkcontacttoticket</db_table>
|
||||
<db_key_field>id</db_key_field>
|
||||
<db_final_class_field></db_final_class_field>
|
||||
<naming>
|
||||
<format>%1$s %2$s</format>
|
||||
<attributes>
|
||||
<attribute id="ticket_id"/>
|
||||
<attribute id="contact_id"/>
|
||||
</attributes>
|
||||
</naming>
|
||||
<display_template></display_template>
|
||||
<icon></icon>
|
||||
<reconciliation>
|
||||
<attributes>
|
||||
<attribute id="ticket_id"/>
|
||||
<attribute id="contact_id"/>
|
||||
</attributes>
|
||||
</reconciliation>
|
||||
</properties>
|
||||
<fields>
|
||||
<field id="ticket_id" xsi:type="AttributeExternalKey">
|
||||
<sql>ticket_id</sql>
|
||||
<target_class>Ticket</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="ticket_ref" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>ticket_id</extkey_attcode>
|
||||
<target_attcode>ref</target_attcode>
|
||||
</field>
|
||||
<field id="contact_id" xsi:type="AttributeExternalKey">
|
||||
<sql>contact_id</sql>
|
||||
<target_class>Contact</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="contact_email" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>contact_id</extkey_attcode>
|
||||
<target_attcode>email</target_attcode>
|
||||
</field>
|
||||
<field id="role" xsi:type="AttributeString">
|
||||
<sql>role</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
</field>
|
||||
</fields>
|
||||
<methods/>
|
||||
<presentation>
|
||||
<details>
|
||||
<items>
|
||||
<item>ticket_id</item>
|
||||
<item>contact_id</item>
|
||||
<item>role</item>
|
||||
</items>
|
||||
</details>
|
||||
<search>
|
||||
<items>
|
||||
<item>ticket_id</item>
|
||||
<item>contact_id</item>
|
||||
<item>role</item>
|
||||
</items>
|
||||
</search>
|
||||
<list>
|
||||
<items>
|
||||
<item>ticket_id</item>
|
||||
<item>contact_id</item>
|
||||
<item>role</item>
|
||||
</items>
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
<class id="lnkFunctionalCIToTicket" _delta="define">
|
||||
<parent>cmdbAbstractObject</parent>
|
||||
<properties>
|
||||
<is_link>1</is_link>
|
||||
<category>bizmodel</category>
|
||||
<abstract>false</abstract>
|
||||
<key_type>autoincrement</key_type>
|
||||
<db_table>lnkfunctionalcitoticket</db_table>
|
||||
<db_key_field>id</db_key_field>
|
||||
<db_final_class_field></db_final_class_field>
|
||||
<naming>
|
||||
<format>%1$s %2$s</format>
|
||||
<attributes>
|
||||
<attribute id="ticket_id"/>
|
||||
<attribute id="functionalci_id"/>
|
||||
</attributes>
|
||||
</naming>
|
||||
<display_template></display_template>
|
||||
<icon></icon>
|
||||
<reconciliation>
|
||||
<attributes>
|
||||
<attribute id="ticket_id"/>
|
||||
<attribute id="functionalci_id"/>
|
||||
</attributes>
|
||||
</reconciliation>
|
||||
</properties>
|
||||
<fields>
|
||||
<field id="ticket_id" xsi:type="AttributeExternalKey">
|
||||
<sql>ticket_id</sql>
|
||||
<target_class>Ticket</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="ticket_ref" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>ticket_id</extkey_attcode>
|
||||
<target_attcode>ref</target_attcode>
|
||||
</field>
|
||||
<field id="functionalci_id" xsi:type="AttributeExternalKey">
|
||||
<sql>functionalci_id</sql>
|
||||
<target_class>FunctionalCI</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="functionalci_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>functionalci_id</extkey_attcode>
|
||||
<target_attcode>name</target_attcode>
|
||||
</field>
|
||||
<field id="impact" xsi:type="AttributeString">
|
||||
<sql>impact</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
</field>
|
||||
</fields>
|
||||
<methods/>
|
||||
<presentation>
|
||||
<details>
|
||||
<items>
|
||||
<item>ticket_id</item>
|
||||
<item>functionalci_id</item>
|
||||
<item>impact</item>
|
||||
</items>
|
||||
</details>
|
||||
<search>
|
||||
<items>
|
||||
<item>ticket_id</item>
|
||||
<item>functionalci_id</item>
|
||||
<item>impact</item>
|
||||
</items>
|
||||
</search>
|
||||
<list>
|
||||
<items>
|
||||
<item>ticket_id</item>
|
||||
<item>functionalci_id</item>
|
||||
<item>impact</item>
|
||||
</items>
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
<class id="WorkOrder" _delta="define">
|
||||
<parent>cmdbAbstractObject</parent>
|
||||
<properties>
|
||||
<category>bizmodel,searchable,incidentmgmt,requestmgmt,changemgmt,m2prequest</category>
|
||||
<abstract>false</abstract>
|
||||
<key_type>autoincrement</key_type>
|
||||
<db_table>workorder</db_table>
|
||||
<db_key_field>id</db_key_field>
|
||||
<db_final_class_field></db_final_class_field>
|
||||
<naming>
|
||||
<format>%1$s</format>
|
||||
<attributes>
|
||||
<attribute id="name"/>
|
||||
</attributes>
|
||||
</naming>
|
||||
<display_template></display_template>
|
||||
<icon></icon>
|
||||
<reconciliation>
|
||||
<attributes>
|
||||
<attribute id="name"/>
|
||||
<attribute id="ticket_id"/>
|
||||
</attributes>
|
||||
</reconciliation>
|
||||
</properties>
|
||||
<fields>
|
||||
<field id="name" xsi:type="AttributeString">
|
||||
<sql>name</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
</field>
|
||||
<field id="status" xsi:type="AttributeEnum">
|
||||
<values>
|
||||
<value>open</value>
|
||||
<value>closed</value>
|
||||
</values>
|
||||
<sql>status</sql>
|
||||
<default_value>open</default_value>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<display_style>list</display_style>
|
||||
</field>
|
||||
<field id="description" xsi:type="AttributeText">
|
||||
<sql>description</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
</field>
|
||||
<field id="ticket_id" xsi:type="AttributeExternalKey">
|
||||
<sql>ticket_id</sql>
|
||||
<target_class>Ticket</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_AUTO</on_target_delete>
|
||||
</field>
|
||||
<field id="ticket_ref" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>ticket_id</extkey_attcode>
|
||||
<target_attcode>ref</target_attcode>
|
||||
</field>
|
||||
<field id="team_id" xsi:type="AttributeExternalKey">
|
||||
<filter>SELECT Team</filter>
|
||||
<sql>team_id</sql>
|
||||
<target_class>Team</target_class>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
</field>
|
||||
<field id="team_name" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>team_id</extkey_attcode>
|
||||
<target_attcode>email</target_attcode>
|
||||
</field>
|
||||
<field id="agent_id" xsi:type="AttributeExternalKey">
|
||||
<filter><![CDATA[SELECT Person AS p JOIN lnkTeamToContact AS l ON l.contact_id=p.id JOIN Team AS t ON l.team_id=t.id WHERE t.id = :this->team_id]]></filter>
|
||||
<dependencies>
|
||||
<attribute id="team_id"/>
|
||||
</dependencies>
|
||||
<sql>owner_id</sql>
|
||||
<target_class>Person</target_class>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
<on_target_delete>DEL_MANUAL</on_target_delete>
|
||||
</field>
|
||||
<field id="agent_email" xsi:type="AttributeExternalField">
|
||||
<extkey_attcode>agent_id</extkey_attcode>
|
||||
<target_attcode>email</target_attcode>
|
||||
</field>
|
||||
<field id="start_date" xsi:type="AttributeDateTime">
|
||||
<sql>start_date</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
</field>
|
||||
<field id="end_date" xsi:type="AttributeDateTime">
|
||||
<sql>end_date</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>false</is_null_allowed>
|
||||
</field>
|
||||
<field id="log" xsi:type="AttributeCaseLog">
|
||||
<sql>log</sql>
|
||||
<default_value></default_value>
|
||||
<is_null_allowed>true</is_null_allowed>
|
||||
</field>
|
||||
</fields>
|
||||
<lifecycle>
|
||||
<attribute>status</attribute>
|
||||
<stimuli>
|
||||
<stimulus id="ev_close" xsi:type="StimulusUserAction"/>
|
||||
</stimuli>
|
||||
<states>
|
||||
<state id="open">
|
||||
<flags/>
|
||||
<transitions>
|
||||
<transition>
|
||||
<stimulus>ev_close</stimulus>
|
||||
<target>closed</target>
|
||||
<actions/>
|
||||
</transition>
|
||||
</transitions>
|
||||
</state>
|
||||
<state id="closed">
|
||||
<flags/>
|
||||
<transitions/>
|
||||
</state>
|
||||
</states>
|
||||
</lifecycle>
|
||||
<methods>
|
||||
<method id="UpdateParentTicketLog">
|
||||
<static>false</static>
|
||||
<access>public</access>
|
||||
<type>StimulusUserAction</type>
|
||||
<code><![CDATA[ public function UpdateParentTicketLog()
|
||||
{
|
||||
$sLog = utils::ReadPostedParam('attr_log', null,false,'raw_data');
|
||||
if ( $sLog != null)
|
||||
{
|
||||
$oMyChange = MetaModel::NewObject("CMDBChange");
|
||||
$oMyChange->Set("date", time());
|
||||
$sUserString = CMDBChange::GetCurrentUserName();
|
||||
$oMyChange->Set("userinfo", $sUserString);
|
||||
$iChangeId = $oMyChange->DBInsert();
|
||||
$sOQL = "SELECT Ticket WHERE id=:ticket";
|
||||
$oParentTicketSet = new DBObjectSet(DBObjectSearch::FromOQL($sOQL),
|
||||
array(),
|
||||
array(
|
||||
'ticket' => $this->Get('ticket_id'),
|
||||
)
|
||||
);
|
||||
while($oTicket = $oParentTicketSet->Fetch())
|
||||
{
|
||||
$oTicket->set('private_log',$sLog);
|
||||
$oTicket->DBUpdateTracked($oMyChange);
|
||||
}
|
||||
|
||||
}
|
||||
return true;
|
||||
|
||||
}]]></code>
|
||||
</method>
|
||||
<method id="OnUpdate">
|
||||
<static>false</static>
|
||||
<access>protected</access>
|
||||
<type>Overload-DBObject</type>
|
||||
<code><![CDATA[ protected function OnUpdate()
|
||||
{
|
||||
$this->UpdateParentTicketLog();
|
||||
}]]></code>
|
||||
</method>
|
||||
</methods>
|
||||
<presentation>
|
||||
<details>
|
||||
<items>
|
||||
<item>name</item>
|
||||
<item>status</item>
|
||||
<item>ticket_id</item>
|
||||
<item>team_id</item>
|
||||
<item>agent_id</item>
|
||||
<item>description</item>
|
||||
<item>start_date</item>
|
||||
<item>end_date</item>
|
||||
</items>
|
||||
</details>
|
||||
<search>
|
||||
<items>
|
||||
<item>name</item>
|
||||
<item>status</item>
|
||||
<item>ticket_id</item>
|
||||
<item>team_id</item>
|
||||
<item>agent_id</item>
|
||||
<item>start_date</item>
|
||||
<item>end_date</item>
|
||||
</items>
|
||||
</search>
|
||||
<list>
|
||||
<items>
|
||||
<item>status</item>
|
||||
<item>ticket_id</item>
|
||||
<item>start_date</item>
|
||||
<item>end_date</item>
|
||||
<item>team_id</item>
|
||||
<item>agent_id</item>
|
||||
</items>
|
||||
</list>
|
||||
</presentation>
|
||||
</class>
|
||||
</classes>
|
||||
</itop_design>
|
||||
Reference in New Issue
Block a user