Initial load of data model 2.0

SVN:trunk[2283]
This commit is contained in:
Erwan Taloc
2012-10-18 09:26:30 +00:00
parent ce77c65e6e
commit 96c62463d5
308 changed files with 61984 additions and 0 deletions

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<CustomerContract alias="CustomerContract" id="1">
<name>Customer contract Demo</name>
<org_id>2</org_id>
<description></description>
<start_date></start_date>
<end_date></end_date>
<cost></cost>
<cost_currency></cost_currency>
<billing_frequency></billing_frequency>
<cost_unit></cost_unit>
<provider_id>3</provider_id>
<status></status>
</CustomerContract>
</Set>

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<lnkCustomerContractToService alias="lnkCustomerContractToService" id="2">
<customercontract_id>1</customercontract_id>
<service_id>2</service_id>
<sla_id>1</sla_id>
</lnkCustomerContractToService>
<lnkCustomerContractToService alias="lnkCustomerContractToService" id="4">
<customercontract_id>1</customercontract_id>
<service_id>3</service_id>
<sla_id>1</sla_id>
</lnkCustomerContractToService>
<lnkCustomerContractToService alias="lnkCustomerContractToService" id="6">
<customercontract_id>1</customercontract_id>
<service_id>4</service_id>
<sla_id>1</sla_id>
</lnkCustomerContractToService>
</Set>

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<DeliveryModel alias="DeliveryModel" id="2">
<name>Standard support</name>
<description></description>
<org_id>3</org_id>
</DeliveryModel>
</Set>

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<lnkDeliveryModelToContact alias="lnkDeliveryModelToContact" id="1">
<deliverymodel_id>2</deliverymodel_id>
<contact_id>15</contact_id>
<role_id>16</role_id>
</lnkDeliveryModelToContact>
<lnkDeliveryModelToContact alias="lnkDeliveryModelToContact" id="2">
<deliverymodel_id>2</deliverymodel_id>
<contact_id>16</contact_id>
<role_id>13</role_id>
</lnkDeliveryModelToContact>
<lnkDeliveryModelToContact alias="lnkDeliveryModelToContact" id="3">
<deliverymodel_id>2</deliverymodel_id>
<contact_id>17</contact_id>
<role_id>16</role_id>
</lnkDeliveryModelToContact>
<lnkDeliveryModelToContact alias="lnkDeliveryModelToContact" id="4">
<deliverymodel_id>2</deliverymodel_id>
<contact_id>18</contact_id>
<role_id>16</role_id>
</lnkDeliveryModelToContact>
</Set>

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<ServiceSubcategory alias="ServiceSubcategory" id="2">
<name>Microsoft Office Support</name>
<description>Request assistance about MS Office software: Word, Excel, PowerPoint, Outlook, SharePoint.</description>
<service_id>3</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="3">
<name>Mobile phone/SIM locking</name>
<description>Request for locking the SIM when a mobile phone has been lost or stolen.</description>
<service_id>4</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="4">
<name>Mobile phone/SIM unlocking</name>
<description>Request for unlocking the SIM of your mobile phone.</description>
<service_id>4</service_id>
<status></status>
<request_type>incident</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="5">
<name>Network Troubleshooting</name>
<description>Ask for help troubleshooting a network related issue.</description>
<service_id>4</service_id>
<status>production</status>
<request_type>incident</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="6">
<name>New desktop ordering</name>
<description>Order a new desktop computer, for a new employee or for replacing an old system.</description>
<service_id>2</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="7">
<name>New DNS name</name>
<description>Request a new DNS name for a fixed system (Desktop computer or server).</description>
<service_id>4</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="8">
<name>New IP address</name>
<description>Request a new IP address for a fixed system (Desktop computer or server)</description>
<service_id>4</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="9">
<name>New laptop ordering</name>
<description>Order a new laptop computer, for a new mobile employee or for replacing an old laptop.</description>
<service_id>2</service_id>
<status></status>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="10">
<name>New LCD monitor ordering</name>
<description>Order a new LCD monitor, for a new employee or for replacing an old monitor.</description>
<service_id>2</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="11">
<name>New mobile phone ordering</name>
<description>Ordér a new mobile phone, for a new employee or for replacing a broken phone.</description>
<service_id>4</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="12">
<name>New peripheral</name>
<description>Order a peripheral: keyboard, mouse, personal printer...</description>
<service_id>2</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="13">
<name>Repair</name>
<description>Ask for assistance about a hardware failure.</description>
<service_id>2</service_id>
<status></status>
<request_type>incident</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="14">
<name>Software Installation / Upgrade</name>
<description>Ask for installing or upgrading software on a computer.</description>
<service_id>3</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="15">
<name>Software removal</name>
<description>Ask for removing software from your computer.</description>
<service_id>3</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="16">
<name>Troubleshooting</name>
<description>Ask for assistance about a software related issue.</description>
<service_id>3</service_id>
<status></status>
<request_type>incident</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="17">
<name>Troubleshooting</name>
<description>Ask for help troubleshooting a hardware issue.</description>
<service_id>2</service_id>
<status></status>
<request_type>incident</request_type>
</ServiceSubcategory>
<ServiceSubcategory alias="ServiceSubcategory" id="18">
<name>Windows installation/ / Upgrade</name>
<description>Ask for installing or upgrading Windows on a computer.</description>
<service_id>3</service_id>
<status></status>
<request_type>service_request</request_type>
</ServiceSubcategory>
</Set>

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<Service alias="Service" id="2">
<name>Computers and peripherals</name>
<org_id>3</org_id>
<description>Ordering of new hardware (Desktop computer, laptop computer, monitor, mouse, keyboard...) and support in case of hardware failure.</description>
<status>production</status>
</Service>
<Service alias="Service" id="3">
<name>Software</name>
<org_id>3</org_id>
<description>Management of computer software and applications. Installation, upgrade, troubleshooting and removal of software.</description>
<status>production</status>
</Service>
<Service alias="Service" id="4">
<name>Telecom and connectivity</name>
<org_id>3</org_id>
<description>Ordering and configuration of new mobile phones, computer connectivity requests, cabling, etc...</description>
<status>production</status>
</Service>
</Set>

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<SLA alias="SLA" id="1">
<name>Standard SLA</name>
<description></description>
<org_id>2</org_id>
</SLA>
</Set>

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<SLT alias="SLT" id="1">
<name>TTO priority high Incident 5mn</name>
<priority>1</priority>
<request_type>incident</request_type>
<metric>tto</metric>
<value>5</value>
<unit>minutes</unit>
</SLT>
<SLT alias="SLT" id="2">
<name>TTR priority high incident 15 mn</name>
<priority>1</priority>
<request_type>incident</request_type>
<metric>ttr</metric>
<value>15</value>
<unit>minutes</unit>
</SLT>
</Set>

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<?xml version="1.0" encoding="UTF-8"?>
<Set>
<lnkSLAToSLT alias="lnkSLAToSLT" id="1">
<sla_id>1</sla_id>
<slt_id>1</slt_id>
</lnkSLAToSLT>
<lnkSLAToSLT alias="lnkSLAToSLT" id="2">
<sla_id>1</sla_id>
<slt_id>2</slt_id>
</lnkSLAToSLT>
</Set>

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<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* Localized data
*
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
Dict::Add('EN US', 'English', 'English', array(
'Menu:ServiceManagement' => 'Service Management',
'Menu:ServiceManagement+' => 'Service Management Overview',
'Menu:Service:Overview' => 'Overview',
'Menu:Service:Overview+' => '',
'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contracts by service level',
'UI-ServiceManagementMenu-ContractsByStatus' => 'Contracts by status',
'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contracts ending in less then 30 days',
'Menu:ServiceType' => 'Service Types',
'Menu:ServiceType+' => 'Service Types',
'Menu:ProviderContract' => 'Provider Contracts',
'Menu:ProviderContract+' => 'Provider Contracts',
'Menu:CustomerContract' => 'Customer Contracts',
'Menu:CustomerContract+' => 'Customer Contracts',
'Menu:ServiceSubcategory' => 'Service Subcategories',
'Menu:ServiceSubcategory+' => 'Service Subcategories',
'Menu:Service' => 'Services',
'Menu:Service+' => 'Services',
'Menu:ServiceElement' => 'Sevice elements',
'Menu:ServiceElement+' => 'Sevice elements',
'Menu:SLA' => 'SLAs',
'Menu:SLA+' => 'Service Level Agreements',
'Menu:SLT' => 'SLTs',
'Menu:SLT+' => 'Service Level Targets',
'Menu:DeliveryModel' => 'Delivery models',
'Menu:DeliveryModel+' => 'Delivery models',
));
/*
'UI:ServiceManagementMenu' => 'Gestion des Services',
'UI:ServiceManagementMenu+' => 'Gestion des Services',
'UI:ServiceManagementMenu:Title' => 'Résumé des services & contrats',
'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contrats par niveau de service',
'UI-ServiceManagementMenu-ContractsByStatus' => 'Contrats par état',
'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contrats se terminant dans moins de 30 jours',
*/
//
// Class: ContractType
//
Dict::Add('EN US', 'English', 'English', array(
'Class:ContractType' => 'Contract Type',
'Class:ContractType+' => '',
));
//
// Class: Contract
//
Dict::Add('EN US', 'English', 'English', array(
'Class:Contract' => 'Contract',
'Class:Contract+' => '',
'Class:Contract/Attribute:name' => 'Name',
'Class:Contract/Attribute:name+' => '',
'Class:Contract/Attribute:org_id' => 'Organization',
'Class:Contract/Attribute:org_id+' => '',
'Class:Contract/Attribute:organization_name' => 'Organization Name',
'Class:Contract/Attribute:organization_name+' => 'Common name',
'Class:Contract/Attribute:contacts_list' => 'Contacts',
'Class:Contract/Attribute:contacts_list+' => '',
'Class:Contract/Attribute:documents_list' => 'Documents',
'Class:Contract/Attribute:documents_list+' => '',
'Class:Contract/Attribute:description' => 'Description',
'Class:Contract/Attribute:description+' => '',
'Class:Contract/Attribute:start_date' => 'Start date',
'Class:Contract/Attribute:start_date+' => '',
'Class:Contract/Attribute:end_date' => 'End date',
'Class:Contract/Attribute:end_date+' => '',
'Class:Contract/Attribute:cost' => 'Cost',
'Class:Contract/Attribute:cost+' => '',
'Class:Contract/Attribute:cost_currency' => 'Cost Currency',
'Class:Contract/Attribute:cost_currency+' => '',
'Class:Contract/Attribute:cost_currency/Value:dollars' => 'Dollars',
'Class:Contract/Attribute:cost_currency/Value:dollars+' => '',
'Class:Contract/Attribute:cost_currency/Value:euros' => 'Euros',
'Class:Contract/Attribute:cost_currency/Value:euros+' => '',
'Class:Contract/Attribute:contracttype_id' => 'Contract type',
'Class:Contract/Attribute:contracttype_id+' => '',
'Class:Contract/Attribute:contracttype_name' => 'Contract type Name',
'Class:Contract/Attribute:contracttype_name+' => '',
'Class:Contract/Attribute:billing_frequency' => 'Billing frequency',
'Class:Contract/Attribute:billing_frequency+' => '',
'Class:Contract/Attribute:cost_unit' => 'Cost unit',
'Class:Contract/Attribute:cost_unit+' => '',
'Class:Contract/Attribute:provider_id' => 'Provider',
'Class:Contract/Attribute:provider_id+' => '',
'Class:Contract/Attribute:provider_name' => 'Provider Name',
'Class:Contract/Attribute:provider_name+' => '',
'Class:Contract/Attribute:status' => 'Status',
'Class:Contract/Attribute:status+' => '',
'Class:Contract/Attribute:status/Value:implementation' => 'implementation',
'Class:Contract/Attribute:status/Value:implementation+' => 'implementation',
'Class:Contract/Attribute:status/Value:obsolete' => 'obsolete',
'Class:Contract/Attribute:status/Value:obsolete+' => 'obsolete',
'Class:Contract/Attribute:status/Value:production' => 'production',
'Class:Contract/Attribute:status/Value:production+' => 'production',
'Class:Contract/Attribute:finalclass' => 'Contract type',
'Class:Contract/Attribute:finalclass+' => '',
));
//
// Class: CustomerContract
//
Dict::Add('EN US', 'English', 'English', array(
'Class:CustomerContract' => 'Customer Contract',
'Class:CustomerContract+' => '',
'Class:CustomerContract/Attribute:services_list' => 'Services',
'Class:CustomerContract/Attribute:services_list+' => '',
'Class:CustomerContract/Attribute:functionalcis_list' => 'CIs',
'Class:CustomerContract/Attribute:functionalcis_list+' => '',
'Class:CustomerContract/Attribute:providercontracts_list' => 'Provider contracts',
'Class:CustomerContract/Attribute:providercontracts_list+' => '',
));
//
// Class: ProviderContract
//
Dict::Add('EN US', 'English', 'English', array(
'Class:ProviderContract' => 'Provider Contract',
'Class:ProviderContract+' => '',
'Class:ProviderContract/Attribute:functionalcis_list' => 'CIs',
'Class:ProviderContract/Attribute:functionalcis_list+' => '',
'Class:ProviderContract/Attribute:sla' => 'SLA',
'Class:ProviderContract/Attribute:sla+' => 'Service Level Agreement',
'Class:ProviderContract/Attribute:coverage' => 'Service hours',
'Class:ProviderContract/Attribute:coverage+' => '',
));
//
// Class: lnkContactToContract
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkContactToContract' => 'Link Contact / Contract',
'Class:lnkContactToContract+' => '',
'Class:lnkContactToContract/Attribute:contract_id' => 'Contract',
'Class:lnkContactToContract/Attribute:contract_id+' => '',
'Class:lnkContactToContract/Attribute:contract_name' => 'Contract Name',
'Class:lnkContactToContract/Attribute:contract_name+' => '',
'Class:lnkContactToContract/Attribute:contact_id' => 'Contact',
'Class:lnkContactToContract/Attribute:contact_id+' => '',
'Class:lnkContactToContract/Attribute:contact_name' => 'Contact Name',
'Class:lnkContactToContract/Attribute:contact_name+' => '',
));
//
// Class: lnkContractToDocument
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkContractToDocument' => 'Link Contract / Document',
'Class:lnkContractToDocument+' => '',
'Class:lnkContractToDocument/Attribute:contract_id' => 'Contract',
'Class:lnkContractToDocument/Attribute:contract_id+' => '',
'Class:lnkContractToDocument/Attribute:contract_name' => 'Contract Name',
'Class:lnkContractToDocument/Attribute:contract_name+' => '',
'Class:lnkContractToDocument/Attribute:document_id' => 'Document',
'Class:lnkContractToDocument/Attribute:document_id+' => '',
'Class:lnkContractToDocument/Attribute:document_name' => 'Document Name',
'Class:lnkContractToDocument/Attribute:document_name+' => '',
));
//
// Class: lnkFunctionalCIToProviderContract
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkFunctionalCIToProviderContract' => 'Link FunctionalCI / ProviderContract',
'Class:lnkFunctionalCIToProviderContract+' => '',
'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id' => 'Provider contract',
'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id+' => '',
'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name' => 'Provider contract Name',
'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name+' => '',
'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id' => 'CI',
'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id+' => '',
'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name' => 'CI Name',
'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name+' => '',
));
//
// Class: ServiceFamilly
//
Dict::Add('EN US', 'English', 'English', array(
'Class:ServiceFamilly' => 'Service Familly',
'Class:ServiceFamilly+' => '',
'Class:ServiceFamilly/Attribute:name' => 'Name',
'Class:ServiceFamilly/Attribute:name+' => '',
));
//
// Class: Service
//
Dict::Add('EN US', 'English', 'English', array(
'Class:Service' => 'Service',
'Class:Service+' => '',
'Class:Service/Attribute:name' => 'Name',
'Class:Service/Attribute:name+' => '',
'Class:Service/Attribute:org_id' => 'Organization',
'Class:Service/Attribute:org_id+' => '',
'Class:Service/Attribute:organization_name' => 'Name',
'Class:Service/Attribute:organization_name+' => 'Common name',
'Class:Service/Attribute:description' => 'Description',
'Class:Service/Attribute:description+' => '',
'Class:Service/Attribute:documents_list' => 'Documents',
'Class:Service/Attribute:documents_list+' => '',
'Class:Service/Attribute:contacts_list' => 'Contacts',
'Class:Service/Attribute:contacts_list+' => '',
'Class:Service/Attribute:status' => 'Status',
'Class:Service/Attribute:status+' => '',
'Class:Service/Attribute:status/Value:implementation' => 'implementation',
'Class:Service/Attribute:status/Value:implementation+' => 'implementation',
'Class:Service/Attribute:status/Value:obsolete' => 'obsolete',
'Class:Service/Attribute:status/Value:obsolete+' => '',
'Class:Service/Attribute:status/Value:production' => 'production',
'Class:Service/Attribute:status/Value:production+' => '',
'Class:Service/Attribute:customercontracts_list' => 'Customer contracts',
'Class:Service/Attribute:customercontracts_list+' => '',
'Class:Service/Attribute:servicesubcategories_list' => 'Service sub categories',
'Class:Service/Attribute:servicesubcategories_list+' => '',
));
//
// Class: lnkDocumentToService
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkDocumentToService' => 'Link Document / Service',
'Class:lnkDocumentToService+' => '',
'Class:lnkDocumentToService/Attribute:service_id' => 'Service',
'Class:lnkDocumentToService/Attribute:service_id+' => '',
'Class:lnkDocumentToService/Attribute:service_name' => 'Service Name',
'Class:lnkDocumentToService/Attribute:service_name+' => '',
'Class:lnkDocumentToService/Attribute:document_id' => 'Document',
'Class:lnkDocumentToService/Attribute:document_id+' => '',
'Class:lnkDocumentToService/Attribute:document_name' => 'Document Name',
'Class:lnkDocumentToService/Attribute:document_name+' => '',
));
//
// Class: lnkContactToService
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkContactToService' => 'Link Contact / Service',
'Class:lnkContactToService+' => '',
'Class:lnkContactToService/Attribute:service_id' => 'Service',
'Class:lnkContactToService/Attribute:service_id+' => '',
'Class:lnkContactToService/Attribute:service_name' => 'Service Name',
'Class:lnkContactToService/Attribute:service_name+' => '',
'Class:lnkContactToService/Attribute:contact_id' => 'Contact',
'Class:lnkContactToService/Attribute:contact_id+' => '',
'Class:lnkContactToService/Attribute:contact_name' => 'Contact Name',
'Class:lnkContactToService/Attribute:contact_name+' => '',
));
//
// Class: ServiceSubcategory
//
Dict::Add('EN US', 'English', 'English', array(
'Class:ServiceSubcategory' => 'Service Sub category',
'Class:ServiceSubcategory+' => '',
'Class:ServiceSubcategory/Attribute:name' => 'Name',
'Class:ServiceSubcategory/Attribute:name+' => '',
'Class:ServiceSubcategory/Attribute:description' => 'Description',
'Class:ServiceSubcategory/Attribute:description+' => '',
'Class:ServiceSubcategory/Attribute:service_id' => 'Service',
'Class:ServiceSubcategory/Attribute:service_id+' => '',
'Class:ServiceSubcategory/Attribute:service_name' => 'Service Name',
'Class:ServiceSubcategory/Attribute:service_name+' => '',
'Class:ServiceSubcategory/Attribute:status' => 'Status',
'Class:ServiceSubcategory/Attribute:status+' => '',
'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'implementation',
'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => 'implementation',
'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'obsolete',
'Class:ServiceSubcategory/Attribute:status/Value:obsolete+' => 'obsolete',
'Class:ServiceSubcategory/Attribute:status/Value:production' => 'production',
'Class:ServiceSubcategory/Attribute:status/Value:production+' => 'production',
'Class:ServiceSubcategory/Attribute:request_type' => 'Request type',
'Class:ServiceSubcategory/Attribute:request_type+' => '',
'Class:ServiceSubcategory/Attribute:request_type/Value:incident' => 'incident',
'Class:ServiceSubcategory/Attribute:request_type/Value:incident+' => 'incident',
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request' => 'service request',
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request+' => 'service request',
));
//
// Class: SLA
//
Dict::Add('EN US', 'English', 'English', array(
'Class:SLA' => 'SLA',
'Class:SLA+' => '',
'Class:SLA/Attribute:name' => 'Name',
'Class:SLA/Attribute:name+' => '',
'Class:SLA/Attribute:description' => 'description',
'Class:SLA/Attribute:description+' => '',
'Class:SLA/Attribute:org_id' => 'Organization',
'Class:SLA/Attribute:org_id+' => '',
'Class:SLA/Attribute:organization_name' => 'Organization Name',
'Class:SLA/Attribute:organization_name+' => '',
'Class:SLA/Attribute:slts_list' => 'SLTs',
'Class:SLA/Attribute:slts_list+' => '',
'Class:SLA/Attribute:customercontracts_list' => 'Customer contracts',
'Class:SLA/Attribute:customercontracts_list+' => '',
));
//
// Class: SLT
//
Dict::Add('EN US', 'English', 'English', array(
'Class:SLT' => 'SLT',
'Class:SLT+' => '',
'Class:SLT/Attribute:name' => 'Name',
'Class:SLT/Attribute:name+' => '',
'Class:SLT/Attribute:priority' => 'Priority',
'Class:SLT/Attribute:priority+' => '',
'Class:SLT/Attribute:priority/Value:1' => 'critical',
'Class:SLT/Attribute:priority/Value:1+' => 'critical',
'Class:SLT/Attribute:priority/Value:2' => 'high',
'Class:SLT/Attribute:priority/Value:2+' => 'high',
'Class:SLT/Attribute:priority/Value:3' => 'medium',
'Class:SLT/Attribute:priority/Value:3+' => 'medium',
'Class:SLT/Attribute:priority/Value:4' => 'low',
'Class:SLT/Attribute:priority/Value:4+' => 'low',
'Class:SLT/Attribute:request_type' => 'Request type',
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'service request',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'service request',
'Class:SLT/Attribute:metric' => 'Metric',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',
'Class:SLT/Attribute:metric/Value:tto+' => 'TTO',
'Class:SLT/Attribute:metric/Value:ttr' => 'TTR',
'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR',
'Class:SLT/Attribute:value' => 'Value',
'Class:SLT/Attribute:value+' => '',
'Class:SLT/Attribute:unit' => 'Unit',
'Class:SLT/Attribute:unit+' => '',
'Class:SLT/Attribute:unit/Value:hours' => 'hours',
'Class:SLT/Attribute:unit/Value:hours+' => 'hours',
'Class:SLT/Attribute:unit/Value:minutes' => 'minutes',
'Class:SLT/Attribute:unit/Value:minutes+' => 'minutes',
));
//
// Class: lnkSLAToSLT
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkSLAToSLT' => 'Link SLA / SLT',
'Class:lnkSLAToSLT+' => '',
'Class:lnkSLAToSLT/Attribute:sla_id' => 'SLA',
'Class:lnkSLAToSLT/Attribute:sla_id+' => '',
'Class:lnkSLAToSLT/Attribute:sla_name' => 'SLA Name',
'Class:lnkSLAToSLT/Attribute:sla_name+' => '',
'Class:lnkSLAToSLT/Attribute:slt_id' => 'SLT',
'Class:lnkSLAToSLT/Attribute:slt_id+' => '',
'Class:lnkSLAToSLT/Attribute:slt_name' => 'SLT Name',
'Class:lnkSLAToSLT/Attribute:slt_name+' => '',
));
//
// Class: lnkCustomerContractToService
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkCustomerContractToService' => 'Link Customer Contract / Service',
'Class:lnkCustomerContractToService+' => '',
'Class:lnkCustomerContractToService/Attribute:customercontract_id' => 'Customer contract',
'Class:lnkCustomerContractToService/Attribute:customercontract_id+' => '',
'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Customer contract Name',
'Class:lnkCustomerContractToService/Attribute:customercontract_name+' => '',
'Class:lnkCustomerContractToService/Attribute:service_id' => 'Service',
'Class:lnkCustomerContractToService/Attribute:service_id+' => '',
'Class:lnkCustomerContractToService/Attribute:service_name' => 'Service Name',
'Class:lnkCustomerContractToService/Attribute:service_name+' => '',
'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA',
'Class:lnkCustomerContractToService/Attribute:sla_id+' => '',
'Class:lnkCustomerContractToService/Attribute:sla_name' => 'SLA Name',
'Class:lnkCustomerContractToService/Attribute:sla_name+' => '',
));
//
// Class: lnkCustomerContractToProviderContract
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkCustomerContractToProviderContract' => 'Link Customer Contract / Provider Contract',
'Class:lnkCustomerContractToProviderContract+' => '',
'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_id' => 'Customer contract',
'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_id+' => '',
'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_name' => 'Customer contract Name',
'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_name+' => '',
'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_id' => 'Provider contract',
'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_id+' => '',
'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_name' => 'Provider contract Name',
'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_name+' => '',
));
//
// Class: lnkCustomerContractToFunctionalCI
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkCustomerContractToFunctionalCI' => 'Link Customer Contract / FunctionalCI',
'Class:lnkCustomerContractToFunctionalCI+' => '',
'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_id' => 'Customer contract',
'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_id+' => '',
'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_name' => 'Customer contract Name',
'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_name+' => '',
'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_id' => 'CI',
'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_id+' => '',
'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_name' => 'CI Name',
'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_name+' => '',
));
//
// Class: DeliveryModel
//
Dict::Add('EN US', 'English', 'English', array(
'Class:DeliveryModel' => 'Delivery Model',
'Class:DeliveryModel+' => '',
'Class:DeliveryModel/Attribute:name' => 'Name',
'Class:DeliveryModel/Attribute:name+' => '',
'Class:DeliveryModel/Attribute:org_id' => 'Organization',
'Class:DeliveryModel/Attribute:org_id+' => '',
'Class:DeliveryModel/Attribute:organization_name' => 'Organization Name',
'Class:DeliveryModel/Attribute:organization_name+' => '',
'Class:DeliveryModel/Attribute:description' => 'Description',
'Class:DeliveryModel/Attribute:description+' => '',
'Class:DeliveryModel/Attribute:contacts_list' => 'Contacts',
'Class:DeliveryModel/Attribute:contacts_list+' => '',
'Class:DeliveryModel/Attribute:customers_list' => 'Customers',
'Class:DeliveryModel/Attribute:customers_list+' => '',
));
//
// Class: lnkDeliveryModelToContact
//
Dict::Add('EN US', 'English', 'English', array(
'Class:lnkDeliveryModelToContact' => 'Link DeliveryModel / Contact',
'Class:lnkDeliveryModelToContact+' => '',
'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id' => 'Delivery model',
'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id+' => '',
'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name' => 'Delivery model name',
'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name+' => '',
'Class:lnkDeliveryModelToContact/Attribute:contact_id' => 'Contact',
'Class:lnkDeliveryModelToContact/Attribute:contact_id+' => '',
'Class:lnkDeliveryModelToContact/Attribute:contact_name' => 'Contact name',
'Class:lnkDeliveryModelToContact/Attribute:contact_name+' => '',
'Class:lnkDeliveryModelToContact/Attribute:role_id' => 'Role',
'Class:lnkDeliveryModelToContact/Attribute:role_id+' => '',
'Class:lnkDeliveryModelToContact/Attribute:role_name' => 'Role name',
'Class:lnkDeliveryModelToContact/Attribute:role_name+' => '',
));
?>

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<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
//
// Class: ContractType
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:ContractType' => 'Type de contrat',
'Class:ContractType+' => '',
));
//
// Class: Contract
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:Contract' => 'Contrat',
'Class:Contract+' => '',
'Class:Contract/Attribute:name' => 'Nom',
'Class:Contract/Attribute:name+' => '',
'Class:Contract/Attribute:org_id' => 'Client',
'Class:Contract/Attribute:org_id+' => '',
'Class:Contract/Attribute:organization_name' => 'Nom client',
'Class:Contract/Attribute:organization_name+' => 'Nom commun',
'Class:Contract/Attribute:contacts_list' => 'Contacts',
'Class:Contract/Attribute:contacts_list+' => '',
'Class:Contract/Attribute:documents_list' => 'Documents',
'Class:Contract/Attribute:documents_list+' => '',
'Class:Contract/Attribute:description' => 'Description',
'Class:Contract/Attribute:description+' => '',
'Class:Contract/Attribute:start_date' => 'Date de début',
'Class:Contract/Attribute:start_date+' => '',
'Class:Contract/Attribute:end_date' => 'Date de fin',
'Class:Contract/Attribute:end_date+' => '',
'Class:Contract/Attribute:cost' => 'Coût',
'Class:Contract/Attribute:cost+' => '',
'Class:Contract/Attribute:cost_currency' => 'Monnaie',
'Class:Contract/Attribute:cost_currency+' => '',
'Class:Contract/Attribute:cost_currency/Value:dollars' => 'Dollars',
'Class:Contract/Attribute:cost_currency/Value:dollars+' => '',
'Class:Contract/Attribute:cost_currency/Value:euros' => 'Euros',
'Class:Contract/Attribute:cost_currency/Value:euros+' => '',
'Class:Contract/Attribute:contracttype_id' => 'Type de contrat',
'Class:Contract/Attribute:contracttype_id+' => '',
'Class:Contract/Attribute:contracttype_name' => 'Nom Type de contrat',
'Class:Contract/Attribute:contracttype_name+' => '',
'Class:Contract/Attribute:billing_frequency' => 'Périodicité de facturation',
'Class:Contract/Attribute:billing_frequency+' => '',
'Class:Contract/Attribute:cost_unit' => 'Unité de coût',
'Class:Contract/Attribute:cost_unit+' => '',
'Class:Contract/Attribute:provider_id' => 'Fournisseur',
'Class:Contract/Attribute:provider_id+' => '',
'Class:Contract/Attribute:provider_name' => 'Nom Fournisseur',
'Class:Contract/Attribute:provider_name+' => '',
'Class:Contract/Attribute:status' => 'Statut',
'Class:Contract/Attribute:status+' => '',
'Class:Contract/Attribute:status/Value:implementation' => 'implémentation',
'Class:Contract/Attribute:status/Value:implementation+' => 'implémentation',
'Class:Contract/Attribute:status/Value:obsolete' => 'obsolète',
'Class:Contract/Attribute:status/Value:obsolete+' => 'obsolète',
'Class:Contract/Attribute:status/Value:production' => 'production',
'Class:Contract/Attribute:status/Value:production+' => 'production',
'Class:Contract/Attribute:finalclass' => 'Type',
'Class:Contract/Attribute:finalclass+' => '',
));
//
// Class: CustomerContract
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:CustomerContract' => 'Contrat client',
'Class:CustomerContract+' => '',
'Class:CustomerContract/Attribute:services_list' => 'Services',
'Class:CustomerContract/Attribute:services_list+' => '',
'Class:CustomerContract/Attribute:functionalcis_list' => 'CIs',
'Class:CustomerContract/Attribute:functionalcis_list+' => '',
'Class:CustomerContract/Attribute:providercontracts_list' => 'Contrats fournisseur',
'Class:CustomerContract/Attribute:providercontracts_list+' => '',
));
//
// Class: ProviderContract
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:ProviderContract' => 'Contrat fournisseur',
'Class:ProviderContract+' => '',
'Class:ProviderContract/Attribute:functionalcis_list' => 'CIs',
'Class:ProviderContract/Attribute:functionalcis_list+' => '',
'Class:ProviderContract/Attribute:sla' => 'Niveau de service',
'Class:ProviderContract/Attribute:sla+' => 'Accord de niveau de service (SLA)',
'Class:ProviderContract/Attribute:coverage' => 'Couverture',
'Class:ProviderContract/Attribute:coverage+' => '',
));
//
// Class: lnkContactToContract
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkContactToContract' => 'Lien Contact / Contrat',
'Class:lnkContactToContract+' => '',
'Class:lnkContactToContract/Attribute:contract_id' => 'Contrat',
'Class:lnkContactToContract/Attribute:contract_id+' => '',
'Class:lnkContactToContract/Attribute:contract_name' => 'Nom contrat',
'Class:lnkContactToContract/Attribute:contract_name+' => '',
'Class:lnkContactToContract/Attribute:contact_id' => 'Contact',
'Class:lnkContactToContract/Attribute:contact_id+' => '',
'Class:lnkContactToContract/Attribute:contact_name' => 'Nom contact',
'Class:lnkContactToContract/Attribute:contact_name+' => '',
));
//
// Class: lnkContractToDocument
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkContractToDocument' => 'Lien Contract / Document',
'Class:lnkContractToDocument+' => '',
'Class:lnkContractToDocument/Attribute:contract_id' => 'Contrat',
'Class:lnkContractToDocument/Attribute:contract_id+' => '',
'Class:lnkContractToDocument/Attribute:contract_name' => 'Nom contrat',
'Class:lnkContractToDocument/Attribute:contract_name+' => '',
'Class:lnkContractToDocument/Attribute:document_id' => 'Document',
'Class:lnkContractToDocument/Attribute:document_id+' => '',
'Class:lnkContractToDocument/Attribute:document_name' => 'Nom document',
'Class:lnkContractToDocument/Attribute:document_name+' => '',
));
//
// Class: lnkFunctionalCIToProviderContract
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkFunctionalCIToProviderContract' => 'Lien CI / Contrat fournisseur',
'Class:lnkFunctionalCIToProviderContract+' => '',
'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id' => 'Contrat fournisseur',
'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id+' => '',
'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name' => 'Nom contrat fournisseur',
'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name+' => '',
'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id' => 'CI',
'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id+' => '',
'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name' => 'Nom CI',
'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name+' => '',
));
//
// Class: ServiceFamilly
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:ServiceFamilly' => 'Famille de service',
'Class:ServiceFamilly+' => '',
'Class:ServiceFamilly/Attribute:name' => 'Nom',
'Class:ServiceFamilly/Attribute:name+' => '',
));
//
// Class: Service
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:Service' => 'Service',
'Class:Service+' => '',
'Class:Service/Attribute:name' => 'Nom',
'Class:Service/Attribute:name+' => '',
'Class:Service/Attribute:org_id' => 'Fournisseur',
'Class:Service/Attribute:org_id+' => '',
'Class:Service/Attribute:organization_name' => 'Nom fournisseur',
'Class:Service/Attribute:organization_name+' => 'Nom commun',
'Class:Service/Attribute:description' => 'Description',
'Class:Service/Attribute:description+' => '',
'Class:Service/Attribute:documents_list' => 'Documents',
'Class:Service/Attribute:documents_list+' => '',
'Class:Service/Attribute:contacts_list' => 'Contacts',
'Class:Service/Attribute:contacts_list+' => '',
'Class:Service/Attribute:status' => 'Statut',
'Class:Service/Attribute:status+' => '',
'Class:Service/Attribute:status/Value:implementation' => 'implémentation',
'Class:Service/Attribute:status/Value:implementation+' => 'implémentation',
'Class:Service/Attribute:status/Value:obsolete' => 'obsolète',
'Class:Service/Attribute:status/Value:obsolete+' => '',
'Class:Service/Attribute:status/Value:production' => 'production',
'Class:Service/Attribute:status/Value:production+' => '',
'Class:Service/Attribute:customercontracts_list' => 'Contrats client',
'Class:Service/Attribute:customercontracts_list+' => '',
'Class:Service/Attribute:servicesubcategories_list' => 'Sous catégories de service',
'Class:Service/Attribute:servicesubcategories_list+' => '',
));
//
// Class: lnkDocumentToService
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkDocumentToService' => 'Lien Document / Service',
'Class:lnkDocumentToService+' => '',
'Class:lnkDocumentToService/Attribute:service_id' => 'Service',
'Class:lnkDocumentToService/Attribute:service_id+' => '',
'Class:lnkDocumentToService/Attribute:service_name' => 'Nom service',
'Class:lnkDocumentToService/Attribute:service_name+' => '',
'Class:lnkDocumentToService/Attribute:document_id' => 'Document',
'Class:lnkDocumentToService/Attribute:document_id+' => '',
'Class:lnkDocumentToService/Attribute:document_name' => 'Nom document',
'Class:lnkDocumentToService/Attribute:document_name+' => '',
));
//
// Class: lnkContactToService
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkContactToService' => 'Lien Contact / Service',
'Class:lnkContactToService+' => '',
'Class:lnkContactToService/Attribute:service_id' => 'Service',
'Class:lnkContactToService/Attribute:service_id+' => '',
'Class:lnkContactToService/Attribute:service_name' => 'Nom service',
'Class:lnkContactToService/Attribute:service_name+' => '',
'Class:lnkContactToService/Attribute:contact_id' => 'Contact',
'Class:lnkContactToService/Attribute:contact_id+' => '',
'Class:lnkContactToService/Attribute:contact_name' => 'Nom contact',
'Class:lnkContactToService/Attribute:contact_name+' => '',
));
//
// Class: ServiceSubcategory
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:ServiceSubcategory' => 'Sous catégorie de service',
'Class:ServiceSubcategory+' => '',
'Class:ServiceSubcategory/Attribute:name' => 'Nom',
'Class:ServiceSubcategory/Attribute:name+' => '',
'Class:ServiceSubcategory/Attribute:description' => 'Description',
'Class:ServiceSubcategory/Attribute:description+' => '',
'Class:ServiceSubcategory/Attribute:service_id' => 'Service',
'Class:ServiceSubcategory/Attribute:service_id+' => '',
'Class:ServiceSubcategory/Attribute:service_name' => 'Nom Service',
'Class:ServiceSubcategory/Attribute:service_name+' => '',
'Class:ServiceSubcategory/Attribute:status' => 'Statut',
'Class:ServiceSubcategory/Attribute:status+' => '',
'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'implémentation',
'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => 'implémentation',
'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'obsolète',
'Class:ServiceSubcategory/Attribute:status/Value:obsolete+' => 'obsolète',
'Class:ServiceSubcategory/Attribute:status/Value:production' => 'production',
'Class:ServiceSubcategory/Attribute:status/Value:production+' => 'production',
'Class:ServiceSubcategory/Attribute:request_type' => 'Type de requête',
'Class:ServiceSubcategory/Attribute:request_type+' => '',
'Class:ServiceSubcategory/Attribute:request_type/Value:incident' => 'incident',
'Class:ServiceSubcategory/Attribute:request_type/Value:incident+' => 'incident',
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request' => 'demande de service',
'Class:ServiceSubcategory/Attribute:request_type/Value:service_request+' => 'demande de service',
));
//
// Class: SLA
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:SLA' => 'Niveau de service',
'Class:SLA+' => '',
'Class:SLA/Attribute:name' => 'Nom',
'Class:SLA/Attribute:name+' => '',
'Class:SLA/Attribute:description' => 'Description',
'Class:SLA/Attribute:description+' => '',
'Class:SLA/Attribute:org_id' => 'Fournisseur',
'Class:SLA/Attribute:org_id+' => '',
'Class:SLA/Attribute:organization_name' => 'Nom fournisseur',
'Class:SLA/Attribute:organization_name+' => 'Nom commun',
'Class:SLA/Attribute:slts_list' => 'SLTs',
'Class:SLA/Attribute:slts_list+' => '',
'Class:SLA/Attribute:customercontracts_list' => 'Contrats clients',
'Class:SLA/Attribute:customercontracts_list+' => '',
));
//
// Class: SLT
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:SLT' => 'SLT',
'Class:SLT+' => 'Objectif de niveau de service (SLT)',
'Class:SLT/Attribute:name' => 'Nom',
'Class:SLT/Attribute:name+' => '',
'Class:SLT/Attribute:priority' => 'Priorité',
'Class:SLT/Attribute:priority+' => '',
'Class:SLT/Attribute:priority/Value:1' => 'critique',
'Class:SLT/Attribute:priority/Value:1+' => 'critique',
'Class:SLT/Attribute:priority/Value:2' => 'haute',
'Class:SLT/Attribute:priority/Value:2+' => 'haute',
'Class:SLT/Attribute:priority/Value:3' => 'moyenne',
'Class:SLT/Attribute:priority/Value:3+' => 'moyenne',
'Class:SLT/Attribute:priority/Value:4' => 'basse',
'Class:SLT/Attribute:priority/Value:4+' => 'basse',
'Class:SLT/Attribute:request_type' => 'Type de requête',
'Class:SLT/Attribute:request_type+' => '',
'Class:SLT/Attribute:request_type/Value:incident' => 'incident',
'Class:SLT/Attribute:request_type/Value:incident+' => 'incident',
'Class:SLT/Attribute:request_type/Value:other' => 'other',
'Class:SLT/Attribute:request_type/Value:other+' => 'other',
'Class:SLT/Attribute:request_type/Value:servicerequest' => 'demande de service',
'Class:SLT/Attribute:request_type/Value:servicerequest+' => 'demande de service',
'Class:SLT/Attribute:metric' => 'Métrique',
'Class:SLT/Attribute:metric+' => '',
'Class:SLT/Attribute:metric/Value:tto' => 'TTO',
'Class:SLT/Attribute:metric/Value:tto+' => 'TTO',
'Class:SLT/Attribute:metric/Value:ttr' => 'TTR',
'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR',
'Class:SLT/Attribute:value' => 'Valeur',
'Class:SLT/Attribute:value+' => '',
'Class:SLT/Attribute:unit' => 'Unité',
'Class:SLT/Attribute:unit+' => '',
'Class:SLT/Attribute:unit/Value:hours' => 'heures',
'Class:SLT/Attribute:unit/Value:hours+' => 'heures',
'Class:SLT/Attribute:unit/Value:minutes' => 'minutes',
'Class:SLT/Attribute:unit/Value:minutes+' => 'minutes',
));
//
// Class: lnkSLAToSLT
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkSLAToSLT' => 'Lien SLA / SLT',
'Class:lnkSLAToSLT+' => '',
'Class:lnkSLAToSLT/Attribute:sla_id' => 'SLA',
'Class:lnkSLAToSLT/Attribute:sla_id+' => '',
'Class:lnkSLAToSLT/Attribute:sla_name' => 'Nom SLA',
'Class:lnkSLAToSLT/Attribute:sla_name+' => '',
'Class:lnkSLAToSLT/Attribute:slt_id' => 'SLT',
'Class:lnkSLAToSLT/Attribute:slt_id+' => '',
'Class:lnkSLAToSLT/Attribute:slt_name' => 'Nom SLT',
'Class:lnkSLAToSLT/Attribute:slt_name+' => '',
));
//
// Class: lnkCustomerContractToService
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkCustomerContractToService' => 'Lien Contrat client / Service',
'Class:lnkCustomerContractToService+' => '',
'Class:lnkCustomerContractToService/Attribute:customercontract_id' => 'Contrat client',
'Class:lnkCustomerContractToService/Attribute:customercontract_id+' => '',
'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Nom contrat client',
'Class:lnkCustomerContractToService/Attribute:customercontract_name+' => '',
'Class:lnkCustomerContractToService/Attribute:service_id' => 'Service',
'Class:lnkCustomerContractToService/Attribute:service_id+' => '',
'Class:lnkCustomerContractToService/Attribute:service_name' => 'Nom service',
'Class:lnkCustomerContractToService/Attribute:service_name+' => '',
'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA',
'Class:lnkCustomerContractToService/Attribute:sla_id+' => '',
'Class:lnkCustomerContractToService/Attribute:sla_name' => 'Nom SLA',
'Class:lnkCustomerContractToService/Attribute:sla_name+' => '',
));
//
// Class: lnkCustomerContractToProviderContract
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkCustomerContractToProviderContract' => 'Lien Contrat client / Contrat fournisseur',
'Class:lnkCustomerContractToProviderContract+' => '',
'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_id' => 'Contrat client',
'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_id+' => '',
'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_name' => 'Contrat client',
'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_name+' => '',
'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_id' => 'Contrat fournisseur',
'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_id+' => '',
'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_name' => 'Nom Contrat fournisseur',
'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_name+' => '',
));
//
// Class: lnkCustomerContractToFunctionalCI
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkCustomerContractToFunctionalCI' => 'Lien Contrat client / CI',
'Class:lnkCustomerContractToFunctionalCI+' => '',
'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_id' => 'Contrat client',
'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_id+' => '',
'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_name' => 'Contrat client',
'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_name+' => '',
'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_id' => 'CI',
'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_id+' => '',
'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_name' => 'Nom CI',
'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_name+' => '',
));
//
// Class: DeliveryModel
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:DeliveryModel' => 'Modèle de support',
'Class:DeliveryModel+' => '',
'Class:DeliveryModel/Attribute:name' => 'Nom Modèle de support',
'Class:DeliveryModel/Attribute:name+' => '',
'Class:DeliveryModel/Attribute:org_id' => 'Organisation',
'Class:DeliveryModel/Attribute:org_id+' => '',
'Class:DeliveryModel/Attribute:organization_name' => 'Nom organisation',
'Class:DeliveryModel/Attribute:organization_name+' => '',
'Class:DeliveryModel/Attribute:description' => 'Description',
'Class:DeliveryModel/Attribute:description+' => '',
'Class:DeliveryModel/Attribute:contacts_list' => 'Contacts',
'Class:DeliveryModel/Attribute:contacts_list+' => '',
'Class:DeliveryModel/Attribute:customers_list' => 'Clients',
'Class:DeliveryModel/Attribute:customers_list+' => '',
));
//
// Class: lnkDeliveryModelToContact
//
Dict::Add('FR FR', 'French', 'Français', array(
'Class:lnkDeliveryModelToContact' => 'Lien Modèle de support / Contact',
'Class:lnkDeliveryModelToContact+' => '',
'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id' => 'Modèle de support',
'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id+' => '',
'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name' => 'Nom Modèle de support',
'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name+' => '',
'Class:lnkDeliveryModelToContact/Attribute:contact_id' => 'Contact',
'Class:lnkDeliveryModelToContact/Attribute:contact_id+' => '',
'Class:lnkDeliveryModelToContact/Attribute:contact_name' => 'Nom Contact',
'Class:lnkDeliveryModelToContact/Attribute:contact_name+' => '',
'Class:lnkDeliveryModelToContact/Attribute:role_id' => 'Rôle',
'Class:lnkDeliveryModelToContact/Attribute:role_id+' => '',
'Class:lnkDeliveryModelToContact/Attribute:role_name' => 'Nom Rôle',
'Class:lnkDeliveryModelToContact/Attribute:role_name+' => '',
));
Dict::Add('FR FR', 'French', 'Français', array(
'Menu:ServiceManagement' => 'Gestion des services',
'Menu:ServiceManagement+' => '',
'Menu:Service:Overview' => 'Vue d\'ensemble',
'Menu:Service:Overview+' => 'Vue d\'ensemble de la Gestion des Services',
'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contrats, par niveau de service',
'UI-ServiceManagementMenu-ContractsByStatus' => 'Contrats, par état',
'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contrats se terminant dans moins d\'un mois',
'Menu:ServiceFamily' => 'Familles de service',
'Menu:ServiceFamily+' => 'Familles de service',
'Menu:ProviderContract' => 'Contrats fournisseurs',
'Menu:ProviderContract+' => 'Contrats fournisseurs',
'Menu:CustomerContract' => 'Contrats clients',
'Menu:CustomerContract+' => 'Contrats clients',
'Menu:ServiceElement' => 'Eléments de service',
'Menu:ServiceElement+' => 'Eléments de service',
'Menu:Service' => 'Services',
'Menu:Service+' => 'Services',
'Menu:SLA' => 'SLAs',
'Menu:SLA+' => 'Accords de niveau de service (SLA)',
'Menu:SLT' => 'SLTs',
'Menu:SLT+' => 'Objectifs de niveau de service (SLT)',
'Menu:Module' => 'Modules',
'Menu:Module+' => 'Tous les modules',
'Menu:RequestTemplate' => 'Modèles de requête',
'Menu:RequestTemplate+' => 'Modèles de requête',
'Menu:CustomerCategory' => 'Catégories client',
'Menu:CustomerCategory+' => 'Catégories client',
'Menu:DeliveryModel' => 'Modèles de support',
'Menu:DeliveryModel+' => 'Modèles de support',
'Menu:Procedure' => 'Catalogue des procédures',
'Menu:Procedure+' => 'Catalogue des procédures',
));
?>

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<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
?>

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<?php
SetupWebPage::AddModule(
__FILE__, // Path to the current file, all other file names are relative to the directory containing this file
'itop-service-mgmt-provider/2.0.0',
array(
// Identification
//
'label' => 'Service Management (services, SLAs, contracts) for Service providers',
'category' => 'business',
// Setup
//
'dependencies' => array(
'itop-config-mgmt/2.0.0',
),
'mandatory' => false,
'visible' => true,
// Components
//
'datamodel' => array(
'model.itop-service-mgmt-provider.php',
),
'data.struct' => array(
//'data.struct.itop-service-mgmt.xml',
),
'data.sample' => array(
'data.sample.contracts.xml',
'data.sample.services.xml',
'data.sample.serviceelements.xml',
'data.sample.sla.xml',
'data.sample.slt.xml',
'data.sample.sltsla.xml',
// 'data.sample.coveragewindows.xml',
'data.sample.contractservice.xml',
'data.sample.deliverymodel.xml',
'data.sample.deliverymodelcontact.xml',
),
// Documentation
//
'doc.manual_setup' => '', // No manual installation instructions
'doc.more_information' => '/doc/itop-documentation.htm#ServiceMgmtProvider',
// Default settings
//
'settings' => array(
),
)
);
?>