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#747: protects against the non-existence of the UserRequest class (which is not always installed).

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SVN:trunk[2811]
This commit is contained in:
Denis Flaven
2013-07-30 16:24:52 +00:00
parent b32a142e14
commit 86ba340204
1 changed files with 27 additions and 22 deletions
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49
datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
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@@ -1452,28 +1452,31 @@
$sUserString = CMDBChange::GetCurrentUserName(); $sUserString = CMDBChange::GetCurrentUserName();
$oMyChange->Set("userinfo", $sUserString."(automatic resolution)"); $oMyChange->Set("userinfo", $sUserString."(automatic resolution)");
$iChangeId = $oMyChange->DBInsert(); $iChangeId = $oMyChange->DBInsert();
$sOQL = "SELECT UserRequest WHERE parent_request_id=:ticket"; if (MetaModel::IsValidClass('UserRequest'))
$oChildRequestSet = new DBObjectSet(DBObjectSearch::FromOQL($sOQL), {
array(), $sOQL = "SELECT UserRequest WHERE parent_request_id=:ticket";
array( $oChildRequestSet = new DBObjectSet(DBObjectSearch::FromOQL($sOQL),
'ticket' => $this->GetKey(), array(),
) array(
); 'ticket' => $this->GetKey(),
//automatically resolve child requests )
while($oRequest = $oChildRequestSet->Fetch()) );
{ //automatically resolve child requests
if ( $oRequest->Get('status') != 'resolved') while($oRequest = $oChildRequestSet->Fetch())
{ {
$oRequest->set('servicesubcategory_id',$this->Get('servicesubcategory_id')); if ( $oRequest->Get('status') != 'resolved')
$oRequest->set('service_id',$this->Get('service_id')); {
$oRequest->set('team_id',$this->Get('team_id')); $oRequest->set('servicesubcategory_id',$this->Get('servicesubcategory_id'));
$oRequest->set('agent_id',$this->Get('agent_id')); $oRequest->set('service_id',$this->Get('service_id'));
$oRequest->set('resolution_code',$this->Get('resolution_code')); $oRequest->set('team_id',$this->Get('team_id'));
$oRequest->set('solution','Automatically resolved by incident:[[Incident:'.$this->Get('ref').']]'); $oRequest->set('agent_id',$this->Get('agent_id'));
$oRequest->ApplyStimulus('ev_autoresolve'); $oRequest->set('resolution_code',$this->Get('resolution_code'));
$oRequest->DBUpdateTracked($oMyChange); $oRequest->set('solution','Automatically resolved by incident:[[Incident:'.$this->Get('ref').']]');
} $oRequest->ApplyStimulus('ev_autoresolve');
} $oRequest->DBUpdateTracked($oMyChange);
}
}
}
//automatically resolve child incidents //automatically resolve child incidents
$sOQL = "SELECT Incident WHERE parent_incident_id=:ticket"; $sOQL = "SELECT Incident WHERE parent_incident_id=:ticket";
@@ -1507,6 +1510,8 @@
<type>LifecycleAction</type> <type>LifecycleAction</type>
<code><![CDATA[ public function UpdateChildRequestLog() <code><![CDATA[ public function UpdateChildRequestLog()
{ {
if (!MetaModel::IsValidClass('UserRequest')) return true; // Do nothing
$sLogPublic = utils::ReadPostedParam('attr_public_log', null,false,'raw_data'); $sLogPublic = utils::ReadPostedParam('attr_public_log', null,false,'raw_data');
if ( $sLogPublic != null) if ( $sLogPublic != null)
{ {