diff --git a/modules/itop-request-mgmt-1.0.0/en.dict.itop-request-mgmt.php b/modules/itop-request-mgmt-1.0.0/en.dict.itop-request-mgmt.php
index 5c9bf3da9..f65b6e6b0 100644
--- a/modules/itop-request-mgmt-1.0.0/en.dict.itop-request-mgmt.php
+++ b/modules/itop-request-mgmt-1.0.0/en.dict.itop-request-mgmt.php
@@ -1,72 +1,86 @@
-<?php
-// Copyright (C) 2010 Combodo SARL
-//
-//   This program is free software; you can redistribute it and/or modify
-//   it under the terms of the GNU General Public License as published by
-//   the Free Software Foundation; version 3 of the License.
-//
-//   This program is distributed in the hope that it will be useful,
-//   but WITHOUT ANY WARRANTY; without even the implied warranty of
-//   MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
-//   GNU General Public License for more details.
-//
-//   You should have received a copy of the GNU General Public License
-//   along with this program; if not, write to the Free Software
-//   Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
-
-/**
- * Localized data
- *
- * @author      Erwan Taloc <erwan.taloc@combodo.com>
- * @author      Romain Quetiez <romain.quetiez@combodo.com>
- * @author      Denis Flaven <denis.flaven@combodo.com>
- * @license     http://www.opensource.org/licenses/gpl-3.0.html LGPL
- */
-
-Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
-	'Menu:RequestManagement' => 'Servicio de ayuda',
-	'Menu:RequestManagement+' => 'Servicio de ayuda',
-	'Menu:UserRequest:Overview' => 'Visión General',
-	'Menu:UserRequest:Overview+' => 'Visión General',
-	'Menu:UserRequest:MyRequests' => 'Solicitudes asignadas a mí',
-	'Menu:UserRequest:MyRequests+' => 'Solicitudes asignadas a mí (como Agente)',
-	'Menu:UserRequest:EscalatedRequests' => 'Solicitudes Escaladas',
-	'Menu:UserRequest:EscalatedRequests+' => 'Solicitudes Escaladas',
-	'Menu:UserRequest:OpenRequests' => 'Todas las Solicitudes Abiertas',
-	'Menu:UserRequest:OpenRequests+' => 'Todas las Solicitudes Abiertas',
-));
-
-// Dictionnay conventions
-// Class:<class_name>
-// Class:<class_name>+
-// Class:<class_name>/Attribute:<attribute_code>
-// Class:<class_name>/Attribute:<attribute_code>+
-// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
-// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
-// Class:<class_name>/Stimulus:<stimulus_code>
-// Class:<class_name>/Stimulus:<stimulus_code>+
-
-//
-// Class: UserRequest
-//
-
-Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
-	'Class:UserRequest' => 'Solicitud por parte de Usuario',
+<?php
+// Copyright (C) 2010 Combodo SARL
+//
+//   This program is free software; you can redistribute it and/or modify
+//   it under the terms of the GNU General Public License as published by
+//   the Free Software Foundation; version 3 of the License.
+//
+//   This program is distributed in the hope that it will be useful,
+//   but WITHOUT ANY WARRANTY; without even the implied warranty of
+//   MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+//   GNU General Public License for more details.
+//
+//   You should have received a copy of the GNU General Public License
+//   along with this program; if not, write to the Free Software
+//   Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
+
+/**
+ * Localized data
+ *
+ * @author      Erwan Taloc <erwan.taloc@combodo.com>
+ * @author      Romain Quetiez <romain.quetiez@combodo.com>
+ * @author      Denis Flaven <denis.flaven@combodo.com>
+ * @license     http://www.opensource.org/licenses/gpl-3.0.html LGPL
+ */
+
+Dict::Add('EN US', 'English', 'English', array(
+	'Menu:RequestManagement' => 'Helpdesk',
+	'Menu:RequestManagement+' => 'Helpdesk',
+	'Menu:UserRequest:Overview' => 'Overview',
+	'Menu:UserRequest:Overview+' => 'Overview',
+	'Menu:NewUserRequest' => 'New User Request',
+	'Menu:NewUserRequest+' => 'Create a new User Request ticket',
+	'Menu:SearchUserRequests' => 'Search for User Requests',
+	'Menu:SearchUserRequests+' => 'Search for User Request tickets',
+	'Menu:UserRequest:Shortcuts' => 'Shortcuts',
+	'Menu:UserRequest:Shortcuts+' => '',
+	'Menu:UserRequest:MyRequests' => 'Requests assigned to me',
+	'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)',
+	'Menu:UserRequest:EscalatedRequests' => 'Escalated Requests',
+	'Menu:UserRequest:EscalatedRequests+' => 'Escalated Requests',
+	'Menu:UserRequest:OpenRequests' => 'All Open Requests',
+	'Menu:UserRequest:OpenRequests+' => 'All Open Requests',
+));
+
+// Dictionnay conventions
+// Class:<class_name>
+// Class:<class_name>+
+// Class:<class_name>/Attribute:<attribute_code>
+// Class:<class_name>/Attribute:<attribute_code>+
+// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
+// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
+// Class:<class_name>/Stimulus:<stimulus_code>
+// Class:<class_name>/Stimulus:<stimulus_code>+
+
+//
+// Class: UserRequest
+//
+
+Dict::Add('EN US', 'English', 'English', array(
+	'Class:UserRequest' => 'User Request',
 	'Class:UserRequest+' => '',
-	'Class:UserRequest/Attribute:freeze_reason' => 'Razón de Suspensión',
+	'Class:UserRequest/Attribute:request_type' => 'Request Type',
+	'Class:UserRequest/Attribute:request_type+' => '',
+	'Class:UserRequest/Attribute:request_type/Value:information' => 'Information',
+	'Class:UserRequest/Attribute:request_type/Value:information+' => 'Information',
+	'Class:UserRequest/Attribute:request_type/Value:issue' => 'Issue',
+	'Class:UserRequest/Attribute:request_type/Value:issue+' => 'Issue',
+	'Class:UserRequest/Attribute:request_type/Value:service request' => 'Service Request',
+	'Class:UserRequest/Attribute:request_type/Value:service request+' => 'Service Request',
+	'Class:UserRequest/Attribute:freeze_reason' => 'Pending reason',
 	'Class:UserRequest/Attribute:freeze_reason+' => '',
-	'Class:UserRequest/Stimulus:ev_assign' => 'Asignar',
+	'Class:UserRequest/Stimulus:ev_assign' => 'Assign',
 	'Class:UserRequest/Stimulus:ev_assign+' => '',
-	'Class:UserRequest/Stimulus:ev_freeze' => 'Marcar como Suspendida',
-	'Class:UserRequest/Stimulus:ev_freeze+' => '',
-	'Class:UserRequest/Stimulus:ev_reassign' => 'Re-asignar',
+	'Class:UserRequest/Stimulus:ev_reassign' => 'Reassign',
 	'Class:UserRequest/Stimulus:ev_reassign+' => '',
-	'Class:UserRequest/Stimulus:ev_timeout' => 'Tiempo Fuera del incidente',
+	'Class:UserRequest/Stimulus:ev_timeout' => 'ev_timeout',
 	'Class:UserRequest/Stimulus:ev_timeout+' => '',
-	'Class:UserRequest/Stimulus:ev_resolve' => 'Marcar como resuelto',
+	'Class:UserRequest/Stimulus:ev_resolve' => 'Mark as resolved',
 	'Class:UserRequest/Stimulus:ev_resolve+' => '',
-	'Class:UserRequest/Stimulus:ev_close' => 'Cerrar',
+	'Class:UserRequest/Stimulus:ev_close' => 'Close',
 	'Class:UserRequest/Stimulus:ev_close+' => '',
+	'Class:UserRequest/Stimulus:ev_freeze' => 'Mark as pending',
+	'Class:UserRequest/Stimulus:ev_freeze+' => '',
 ));
-
-?>
+
+?>
\ No newline at end of file
diff --git a/modules/itop-request-mgmt-1.0.0/es_cr.dict.itop-request-mgmt.php b/modules/itop-request-mgmt-1.0.0/es_cr.dict.itop-request-mgmt.php
index b8d5c1a48..5c9bf3da9 100644
--- a/modules/itop-request-mgmt-1.0.0/es_cr.dict.itop-request-mgmt.php
+++ b/modules/itop-request-mgmt-1.0.0/es_cr.dict.itop-request-mgmt.php
@@ -28,12 +28,6 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
 	'Menu:RequestManagement+' => 'Servicio de ayuda',
 	'Menu:UserRequest:Overview' => 'Visión General',
 	'Menu:UserRequest:Overview+' => 'Visión General',
-	'Menu:NewUserRequest' => 'New User Request',
-	'Menu:NewUserRequest+' => 'Create a new User Request ticket',
-	'Menu:SearchUserRequests' => 'Search for User Requests',
-	'Menu:SearchUserRequests+' => 'Search for User Request tickets',
-	'Menu:UserRequest:Shortcuts' => 'Shortcuts',
-	'Menu:UserRequest:Shortcuts+' => '',
 	'Menu:UserRequest:MyRequests' => 'Solicitudes asignadas a mí',
 	'Menu:UserRequest:MyRequests+' => 'Solicitudes asignadas a mí (como Agente)',
 	'Menu:UserRequest:EscalatedRequests' => 'Solicitudes Escaladas',
@@ -74,4 +68,5 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
 	'Class:UserRequest/Stimulus:ev_close' => 'Cerrar',
 	'Class:UserRequest/Stimulus:ev_close+' => '',
 ));
+
 ?>