mirror of
https://github.com/Combodo/iTop.git
synced 2026-02-13 07:24:13 +01:00
Reverting to revision 3397
SVN:trunk[3407]
This commit is contained in:
416
portal/index.php
416
portal/index.php
@@ -1,5 +1,5 @@
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<?php
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// Copyright (C) 2010-2013 Combodo SARL
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// Copyright (C) 2010-2014 Combodo SARL
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//
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// This file is part of iTop.
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//
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@@ -60,7 +60,8 @@ function ValidateObject($oObject)
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if (IsPowerUser())
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{
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$sValidationDefine = 'PORTAL_'.strtoupper(get_class($oObject)).'_DISPLAY_POWERUSER_QUERY';
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} else
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}
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else
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{
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$sValidationDefine = 'PORTAL_'.strtoupper(get_class($oObject)).'_DISPLAY_QUERY';
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}
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@@ -161,17 +162,10 @@ function DisplayMainMenu(WebPage $oP)
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$oP->AddMenuButton('showongoing', 'Portal:ShowOngoing', '../portal/index.php?operation=show_ongoing');
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$oP->AddMenuButton('newrequest', 'Portal:CreateNewRequest', '../portal/index.php?operation=create_request');
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$oP->AddMenuButton('showclosed', 'Portal:ShowClosed', '../portal/index.php?operation=show_closed');
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$oP->AddMenuButton('showtoapprove', 'Portal:ShowToApprove', '../portal/index.php?operation=show_toapprove');
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if (isKeyUser()) {
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$oP->AddMenuButton('showtoresolve', 'Portal:ShowToResolve', '../portal/index.php?operation=show_toresolve');
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}
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/* THEBEN
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if (UserRights::CanChangePassword())
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{
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$oP->AddMenuButton('change_pwd', 'Portal:ChangeMyPassword', '../portal/index.php?loginop=change_pwd');
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} */
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}
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}
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/**
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@@ -190,48 +184,6 @@ function ShowOngoingTickets(WebPage $oP)
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$oP->add("<h1 id=\"#resolved_requests\">".Dict::S('Portal:ResolvedRequests')."</h1>\n");
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ListResolvedRequests($oP);
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$oP->add("</div>\n");
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$oP->add("<div id=\"#requests_to_approve\">\n");
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$oP->add("<h1 id=\"#title_requests_to_approve\">".Dict::S('Portal:RequestsToApprove')."</h1>\n");
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ListRequestsToApprove($oP);
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$oP->add("</div>\n");
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if (isKeyUser()) {
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$oP->add("<div id=\"open_requests\">\n");
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$oP->add("<h1 id=\"title_requests_to_resolve\">".Dict::S('Portal:RequestsToResolve')."</h1>\n");
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ListRequestsToResolve($oP);
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$oP->add("</div>\n");
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}
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}
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/**
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* Displays the tickets which need approval by mysel
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* @param WebPage $oP The current web page
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* @return void
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*/
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// =========================== THEBEN ==================================
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function ShowTicketsToApprove(WebPage $oP)
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{
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$oP->add("<div id=\"open_requests\">\n");
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$oP->add("<h1 id=\"title_open_requests\">".Dict::S('Portal:RequestsToApprove')."</h1>\n");
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ListRequestsToApprove($oP);
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$oP->add("</div>\n");
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}
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/**
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* Displays the tickets which need approval by mysel
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* @param WebPage $oP The current web page
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* @return void
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*/
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// =========================== THEBEN ==================================
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function ShowTicketsToResolve(WebPage $oP)
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{
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$oP->add("<div id=\"open_requests\">\n");
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$oP->add("<h1 id=\"title_requests_to_resolve\">".Dict::S('Portal:RequestsToResolve')."</h1>\n");
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ListRequestsToResolve($oP);
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$oP->add("</div>\n");
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}
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/**
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@@ -247,6 +199,134 @@ function ShowClosedTickets(WebPage $oP)
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$oP->add("</div>\n");
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}
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/**
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* Displays the form to select a Service Category Id (among the valid ones for the specified user Organization)
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* @param WebPage $oP Web page for the form output
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* @param Organization $oUserOrg The organization of the current user
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* @return void
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*/
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function SelectServiceCategory($oP, $oUserOrg)
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{
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$aParameters = $oP->ReadAllParams(PORTAL_ALL_PARAMS.',template_id');
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$oSearch = DBObjectSearch::FromOQL(PORTAL_SERVICECATEGORY_QUERY);
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$oSearch->AllowAllData(); // In case the user has the rights on his org only
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$oSet = new CMDBObjectSet($oSearch, array(), array('org_id' => $oUserOrg->GetKey()));
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if ($oSet->Count() == 1)
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{
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$oService = $oSet->Fetch();
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$iSvcCategory = $oService->GetKey();
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// Only one Category, skip this step in the wizard
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SelectServiceSubCategory($oP, $oUserOrg, $iSvcCategory);
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}
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else
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{
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$oP->add("<div class=\"wizContainer\" id=\"form_select_service\">\n");
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$oP->WizardFormStart('request_wizard', 1);
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$oP->add("<h1 id=\"select_category\">".Dict::S('Portal:SelectService')."</h1>\n");
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$oP->add("<table>\n");
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while($oService = $oSet->Fetch())
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{
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$id = $oService->GetKey();
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$sChecked = "";
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if (isset($aParameters['service_id']) && ($id == $aParameters['service_id']))
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{
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$sChecked = "checked";
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}
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$oP->p("<tr><td style=\"vertical-align:top\"><p><input name=\"attr_service_id\" $sChecked type=\"radio\" id=\"service_$id\" value=\"$id\"></p></td><td style=\"vertical-align:top\"><p><b><label for=\"service_$id\">".$oService->GetName()."</label></b></p>");
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$oP->p("<p>".$oService->GetAsHTML('description')."</p></td></tr>");
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}
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$oP->add("</table>\n");
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$oP->DumpHiddenParams($aParameters, array('service_id'));
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$oP->add("<input type=\"hidden\" name=\"operation\" value=\"create_request\">");
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$oP->WizardFormButtons(BUTTON_NEXT | BUTTON_CANCEL); // NO back button since it's the first step of the Wizard
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$oP->WizardFormEnd();
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$oP->WizardCheckSelectionOnSubmit(Dict::S('Portal:PleaseSelectOneService'));
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$oP->add("</div>\n");
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}
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}
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/**
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* Displays the form to select a Service Subcategory Id (among the valid ones for the specified user Organization)
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* and based on the page's parameter 'service_id'
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* @param WebPage $oP Web page for the form output
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* @param Organization $oUserOrg The organization of the current user
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* @param $iSvcId Id of the selected service in case of pass-through (when there is only one service)
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* @return void
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*/
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function SelectServiceSubCategory($oP, $oUserOrg, $iSvcId = null)
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{
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$aParameters = $oP->ReadAllParams(PORTAL_ALL_PARAMS.',template_id');
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if ($iSvcId == null)
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{
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$iSvcId = $aParameters['service_id'];
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}
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else
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{
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$aParameters['service_id'] = $iSvcId;
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}
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$iDefaultSubSvcId = isset($aParameters['servicesubcategory_id']) ? $aParameters['servicesubcategory_id'] : 0;
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$iDefaultWizNext = 2;
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$oSearch = DBObjectSearch::FromOQL(PORTAL_SERVICE_SUBCATEGORY_QUERY);
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RestrictSubcategories($oSearch);
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$oSearch->AllowAllData(); // In case the user has the rights on his org only
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$oSet = new CMDBObjectSet($oSearch, array(), array('svc_id' => $iSvcId, 'org_id' => $oUserOrg->GetKey()));
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if ($oSet->Count() == 1)
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{
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// Only one sub service, skip this step of the wizard
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$oSubService = $oSet->Fetch();
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$iSubSvdId = $oSubService->GetKey();
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SelectRequestTemplate($oP, $oUserOrg, $iSvcId, $iSubSvdId);
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}
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else
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{
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$oServiceCategory = MetaModel::GetObject('Service', $iSvcId, false, true /* allow all data*/);
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if (is_object($oServiceCategory))
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{
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$oP->add("<div class=\"wizContainer\" id=\"form_select_servicesubcategory\">\n");
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$oP->add("<h1 id=\"select_subcategory\">".Dict::Format('Portal:SelectSubcategoryFrom_Service', $oServiceCategory->GetName())."</h1>\n");
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$oP->WizardFormStart('request_wizard', $iDefaultWizNext);
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$oP->add("<table>\n");
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while($oSubService = $oSet->Fetch())
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{
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$id = $oSubService->GetKey();
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$sChecked = "";
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if ($id == $iDefaultSubSvcId)
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{
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$sChecked = "checked";
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}
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$oP->add("<tr>");
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$oP->add("<td style=\"vertical-align:top\">");
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$oP->add("<p><input name=\"attr_servicesubcategory_id\" $sChecked type=\"radio\" id=\"servicesubcategory_$id\" value=\"$id\"></p>");
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$oP->add("</td>");
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$oP->add("<td style=\"vertical-align:top\">");
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$oP->add("<p><b><label for=\"servicesubcategory_$id\">".$oSubService->GetName()."</label></b></p>");
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$oP->add("<p>".$oSubService->GetAsHTML('description')."</p>");
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$oP->add("</td>");
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$oP->add("</tr>");
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}
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$oP->add("</table>\n");
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$oP->DumpHiddenParams($aParameters, array('servicesubcategory_id'));
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$oP->add("<input type=\"hidden\" name=\"operation\" value=\"create_request\">");
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$oP->WizardFormButtons(BUTTON_BACK | BUTTON_NEXT | BUTTON_CANCEL); //Back button automatically discarded if on the first page
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$oP->WizardFormEnd();
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$oP->WizardCheckSelectionOnSubmit(Dict::S('Portal:PleaseSelectAServiceSubCategory'));
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$oP->add("</div>\n");
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}
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else
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{
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$oP->p("Error: Invalid Service: id = $iSvcId");
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}
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}
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}
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/**
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* Displays the form to select a Template
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* @param WebPage $oP Web page for the form output
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@@ -357,9 +437,21 @@ function SelectRequestTemplate($oP, $oUserOrg, $iSvcId = null, $iSubSvcId = null
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* @param integer $iTemplateId The identifier of the template (fall through when there is only one template)
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* @return void
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*/
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function RequestCreationForm($oP, $oUserOrg)
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function RequestCreationForm($oP, $oUserOrg, $iSvcId = null, $iSubSvcId = null, $iTemplateId = null)
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{
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$aParameters = $oP->ReadAllParams(PORTAL_ALL_PARAMS.',template_id');
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if (!is_null($iSvcId))
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{
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$aParameters['service_id'] = $iSvcId;
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}
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if (!is_null($iSubSvcId))
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{
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$aParameters['servicesubcategory_id'] = $iSubSvcId;
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}
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if (!is_null($iTemplateId))
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{
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$aParameters['template_id'] = $iTemplateId;
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}
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$sDescription = '';
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if (isset($aParameters['template_id']) && ($aParameters['template_id'] != 0))
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@@ -383,33 +475,25 @@ function RequestCreationForm($oP, $oUserOrg)
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}
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}
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//$oServiceCategory = MetaModel::GetObject('Service', $aParameters['service_id'], false, true /* allow all data*/);
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//$oServiceSubCategory = MetaModel::GetObject('ServiceSubcategory', $aParameters['servicesubcategory_id'], false, true /* allow all data*/);
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//if (is_object($oServiceCategory) && is_object($oServiceSubCategory))
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$oServiceCategory = MetaModel::GetObject('Service', $aParameters['service_id'], false, true /* allow all data*/);
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$oServiceSubCategory = MetaModel::GetObject('ServiceSubcategory', $aParameters['servicesubcategory_id'], false, true /* allow all data*/);
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if (is_object($oServiceCategory) && is_object($oServiceSubCategory))
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{
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$sClass = "UserRequest"; // ComputeClass($oServiceSubCategory->GetKey());
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$sClass = ComputeClass($oServiceSubCategory->GetKey());
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$oRequest = MetaModel::NewObject($sClass);
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$oRequest->Set('org_id', $oUserOrg->GetKey());
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$oRequest->Set('caller_id', UserRights::GetContactId());
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// $oRequest->Set('service_id', $aParameters['service_id']);
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// $oRequest->Set('servicesubcategory_id', $aParameters['servicesubcategory_id']);
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$oRequest->Set('service_id', $aParameters['service_id']);
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$oRequest->Set('servicesubcategory_id', $aParameters['servicesubcategory_id']);
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/* $oAttDef = MetaModel::GetAttributeDef($sClass, 'service_id');
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$oAttDef = MetaModel::GetAttributeDef($sClass, 'service_id');
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$aDetails[] = array('label' => $oAttDef->GetLabel(), 'value' => $oServiceCategory->GetName());
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$oAttDef = MetaModel::GetAttributeDef($sClass, 'servicesubcategory_id');
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$aDetails[] = array('label' => $oAttDef->GetLabel(), 'value' => $oServiceSubCategory->GetName());
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*/
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$aList = explode(',', GetConstant($sClass, 'FORM_ATTRIBUTES'));
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IssueLog::info("aList, FORM_ATTRIBUTES=".print_r($aList,true));
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// TODO
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||||
/* echo "<select name='userCharacters' id='userCharacter'>";
|
||||
echo "<option value='1'>Kid Wonder</option>";
|
||||
echo "<option value='3'>Oriel</option>";
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echo "</select>"; */
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||||
$iFlags = 0;
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foreach($aList as $sAttCode)
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{
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@@ -423,10 +507,8 @@ function RequestCreationForm($oP, $oUserOrg)
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||||
$aFieldsMap = array();
|
||||
foreach($aList as $sAttCode)
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||||
{
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||||
IssueLog::Info("sAttCode=".$sAttCode);
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||||
$value = '';
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||||
$oAttDef = MetaModel::GetAttributeDef($sClass, $sAttCode);
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||||
IssueLog::Info("oAttDef=".print_r($oAttDef,true));
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||||
$iFlags = $oRequest->GetAttributeFlags($sAttCode);
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||||
if (isset($aParameters[$sAttCode]))
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||||
{
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@@ -435,10 +517,8 @@ function RequestCreationForm($oP, $oUserOrg)
|
||||
$aArgs = array('this' => $oRequest);
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||||
|
||||
$sInputId = 'attr_'.$sAttCode;
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||||
IssueLog::Info("sInputId=".$sInputId);
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||||
$aFieldsMap[$sAttCode] = $sInputId;
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$sValue = "<span id=\"field_{$sInputId}\">".$oRequest->GetFormElementForField($oP, $sClass, $sAttCode, $oAttDef, $value, '', 'attr_'.$sAttCode, '', $iFlags, $aArgs).'</span>';
|
||||
IssueLog::Info("sValue=".$sValue);
|
||||
$aDetails[] = array('label' => $oAttDef->GetLabel(), 'value' => $sValue);
|
||||
}
|
||||
$aHidden = array();
|
||||
@@ -447,7 +527,6 @@ function RequestCreationForm($oP, $oUserOrg)
|
||||
foreach ($aTemplateFields as $sAttCode => $oField)
|
||||
{
|
||||
$sValue = $oField->GetFormElement($oP, $sClass);
|
||||
|
||||
if ($oField->Get('input_type') == 'hidden')
|
||||
{
|
||||
$aHidden[] = $sValue;
|
||||
@@ -475,7 +554,7 @@ EOF
|
||||
$oP->add_linked_script("../js/jquery.blockUI.js");
|
||||
$oP->add("<div class=\"wizContainer\" id=\"form_request_description\">\n");
|
||||
$oP->add("<h1 id=\"title_request_form\">".Dict::S('Portal:DescriptionOfTheRequest')."</h1>\n");
|
||||
$oP->WizardFormStart('request_form', 1);
|
||||
$oP->WizardFormStart('request_form', 4);
|
||||
|
||||
$oP->details($aDetails);
|
||||
|
||||
@@ -508,7 +587,7 @@ EOF
|
||||
$oP->add("</div>\n");
|
||||
$iFieldsCount = count($aFieldsMap);
|
||||
$sJsonFieldsMap = json_encode($aFieldsMap);
|
||||
// IssueLog::Info("sJsonFieldsMap=".$sJsonFieldsMap);
|
||||
|
||||
$oP->add_ready_script(
|
||||
<<<EOF
|
||||
oWizardHelper.SetFieldsMap($sJsonFieldsMap);
|
||||
@@ -522,11 +601,11 @@ EOF
|
||||
EOF
|
||||
);
|
||||
}
|
||||
// else
|
||||
// {
|
||||
else
|
||||
{
|
||||
// User not authorized to use this service ?
|
||||
//ShowOngoingTickets($oP);
|
||||
// }
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
@@ -536,7 +615,7 @@ EOF
|
||||
* @return void
|
||||
*/
|
||||
function DoCreateRequest($oP, $oUserOrg)
|
||||
{ IssueLog::Info("DoCreateRequest");
|
||||
{
|
||||
$aParameters = $oP->ReadAllParams(PORTAL_ALL_PARAMS.',template_id');
|
||||
$sTransactionId = utils::ReadPostedParam('transaction_id', '');
|
||||
if (!utils::IsTransactionValid($sTransactionId))
|
||||
@@ -634,8 +713,8 @@ function CreateRequest(WebPage $oP, Organization $oUserOrg)
|
||||
{
|
||||
switch($oP->GetWizardStep())
|
||||
{
|
||||
// case 0:
|
||||
/* default:
|
||||
case 0:
|
||||
default:
|
||||
SelectServiceCategory($oP, $oUserOrg);
|
||||
break;
|
||||
|
||||
@@ -645,13 +724,13 @@ function CreateRequest(WebPage $oP, Organization $oUserOrg)
|
||||
|
||||
case 2:
|
||||
SelectRequestTemplate($oP, $oUserOrg);
|
||||
break; */
|
||||
break;
|
||||
|
||||
case 0:
|
||||
case 3:
|
||||
RequestCreationForm($oP, $oUserOrg);
|
||||
break;
|
||||
|
||||
case 1:
|
||||
case 4:
|
||||
DoCreateRequest($oP, $oUserOrg);
|
||||
break;
|
||||
}
|
||||
@@ -746,54 +825,6 @@ function ListResolvedRequests(WebPage $oP)
|
||||
DisplayRequestLists($oP, $aClassToSet);
|
||||
}
|
||||
|
||||
/**
|
||||
* Lists all the currently resolved (not yet closed) User Requests for the current user
|
||||
* @param WebPage $oP The current web page
|
||||
* @return void
|
||||
*/
|
||||
// ========================= THEBEN ===================================
|
||||
function ListRequestsToApprove(WebPage $oP)
|
||||
{
|
||||
$oUserOrg = GetUserOrg();
|
||||
|
||||
$aClassToSet = array();
|
||||
foreach (GetTicketClasses() as $sClass)
|
||||
{
|
||||
$sOQL = "SELECT $sClass WHERE org_id = :org_id AND status = 'waiting_for_approval'";
|
||||
$oSearch = DBObjectSearch::FromOQL($sOQL);
|
||||
$iUser = UserRights::GetContactId();
|
||||
|
||||
$oSearch->AddCondition('approver_id', $iUser);
|
||||
|
||||
$aClassToSet[$sClass] = new CMDBObjectSet($oSearch, array(), array('org_id' => $oUserOrg->GetKey()));
|
||||
}
|
||||
DisplayRequestLists($oP, $aClassToSet);
|
||||
}
|
||||
|
||||
/**
|
||||
* Lists all the currently resolved (not yet closed) User Requests for the current user
|
||||
* @param WebPage $oP The current web page
|
||||
* @return void
|
||||
*/
|
||||
// ========================= THEBEN ===================================
|
||||
function ListRequestsToResolve(WebPage $oP)
|
||||
{
|
||||
$oUserOrg = GetUserOrg();
|
||||
|
||||
$aClassToSet = array();
|
||||
foreach (GetTicketClasses() as $sClass)
|
||||
{
|
||||
$sOQL = "SELECT $sClass WHERE org_id = :org_id AND status = 'assigned'";
|
||||
$oSearch = DBObjectSearch::FromOQL($sOQL);
|
||||
$iUser = UserRights::GetContactId();
|
||||
|
||||
$oSearch->AddCondition('agent_id', $iUser);
|
||||
|
||||
$aClassToSet[$sClass] = new CMDBObjectSet($oSearch, array(), array('org_id' => $oUserOrg->GetKey()));
|
||||
}
|
||||
DisplayRequestLists($oP, $aClassToSet);
|
||||
}
|
||||
|
||||
/**
|
||||
* Lists all the currently closed tickets
|
||||
* @param WebPage $oP The current web page
|
||||
@@ -865,8 +896,6 @@ function DisplayObject($oP, $oObj, $oUserOrg)
|
||||
* @param Object $oObj The target object
|
||||
* @return void
|
||||
*/
|
||||
//============= THEBEN ============= ApproveButton === ResolveButton ===============
|
||||
|
||||
function ShowDetailsRequest(WebPage $oP, $oObj)
|
||||
{
|
||||
$sClass = get_class($oObj);
|
||||
@@ -876,10 +905,6 @@ function ShowDetailsRequest(WebPage $oP, $oObj)
|
||||
$bIsReopenButton = false;
|
||||
$bIsCloseButton = false;
|
||||
$bIsEscalateButton = false;
|
||||
$bIsApproveButton = false;
|
||||
$bIsRejectButton = false;
|
||||
$bIsResolveButton = false;
|
||||
|
||||
$bEditAttachments = false;
|
||||
$aEditAtt = array(); // List of attributes editable in the main form
|
||||
if (!MetaModel::DBIsReadOnly())
|
||||
@@ -898,66 +923,16 @@ function ShowDetailsRequest(WebPage $oP, $oObj)
|
||||
}
|
||||
// Add the "Close" button if this is valid action
|
||||
if (array_key_exists('ev_close', $aTransitions) && UserRights::IsStimulusAllowed($sClass, 'ev_close', $oSet))
|
||||
{ if (($oObj->Get('caller_id') == UserRights::GetContactId())
|
||||
|| IsPowerUSer()) {
|
||||
// I can only close a ticket if I'm the caller or a power user
|
||||
{
|
||||
$bIsCloseButton = true;
|
||||
MakeStimulusForm($oP, $oObj, 'ev_close', array('user_satisfaction', $sUserCommentAttCode));
|
||||
}
|
||||
IssueLog::Info('caller_id='.$oObj->Get('caller_id')." user-id=".UserRights::GetContactId());
|
||||
}
|
||||
break;
|
||||
|
||||
case 'waiting_for_approval':
|
||||
$aEditAtt = array();
|
||||
$aTransitions = $oObj->EnumTransitions();
|
||||
$oSet = DBObjectSet::FromObject($oObj);
|
||||
// Add the "Approve" button if this is valid action
|
||||
if (array_key_exists('ev_approve', $aTransitions)) //TODO check if current user is approver && UserRights::IsStimulusAllowed($sClass, 'ev_reopen', $oSet))
|
||||
{
|
||||
$bIsApproveButton = true;
|
||||
MakeStimulusForm($oP, $oObj, 'ev_approve', array($sLogAttCode));
|
||||
}
|
||||
// Add the "Reject" button if this is valid action
|
||||
if (array_key_exists('ev_reject', $aTransitions)) // TODO check if current user is approve && UserRights::IsStimulusAllowed($sClass, 'ev_close', $oSet))
|
||||
{
|
||||
$bIsRejectButton = true;
|
||||
MakeStimulusForm($oP, $oObj, 'ev_reject', array($sLogAttCode) ); //array('user_satisfaction', $sUserCommentAttCode));
|
||||
}
|
||||
break;
|
||||
|
||||
case 'closed':
|
||||
// By convention 'closed' is the final state of a ticket and nothing can be done in such a state
|
||||
break;
|
||||
|
||||
case 'assigned':
|
||||
|
||||
$iFlags = $oObj->GetAttributeFlags($sLogAttCode);
|
||||
$bReadOnly = (($iFlags & (OPT_ATT_READONLY | OPT_ATT_HIDDEN)) != 0);
|
||||
if ($bReadOnly)
|
||||
{
|
||||
$aEditAtt = array();
|
||||
$bEditAttachments = false;
|
||||
}
|
||||
else
|
||||
{
|
||||
$aEditAtt = array(
|
||||
$sLogAttCode => '????'
|
||||
);
|
||||
$bEditAttachments = true;
|
||||
}
|
||||
if (isKeyUser()) {
|
||||
$aTransitions = $oObj->EnumTransitions();
|
||||
$oSet = DBObjectSet::FromObject($oObj);
|
||||
// Add the "Resolver" button if this is valid action
|
||||
if (array_key_exists('ev_resolve', $aTransitions)) //TODO check if current user is approver && UserRights::IsStimulusAllowed($sClass, 'ev_reopen', $oSet))
|
||||
{
|
||||
$bIsResolveButton = true;
|
||||
MakeStimulusForm($oP, $oObj, 'ev_resolve', array($sLogAttCode));
|
||||
}
|
||||
}
|
||||
break;
|
||||
|
||||
default:
|
||||
// In all other states, the only possible action is to update the ticket (both the case log and the attachments)
|
||||
// This update is possible only if the case log field is not read-only or hidden in the current state
|
||||
@@ -1098,32 +1073,6 @@ EOF
|
||||
$sOk = addslashes(Dict::S('UI:Button:Ok'));
|
||||
$oP->p('<input type="button" onClick="RunStimulusDialog(\''.$sStimulusCode.'\', \''.$sTitle.'\', \''.$sOk.'\');" value="'.$sTitle.'...">');
|
||||
}
|
||||
|
||||
if($bIsApproveButton)
|
||||
{
|
||||
$sStimulusCode = 'ev_approve';
|
||||
$sTitle = addslashes(Dict::S('Portal:Button:ApproveTicket'));
|
||||
$sOk = addslashes(Dict::S('UI:Button:Ok'));
|
||||
$oP->p('<input type="button" onClick="RunStimulusDialog(\''.$sStimulusCode.'\', \''.$sTitle.'\', \''.$sOk.'\');" value="'.$sTitle.'...">');
|
||||
}
|
||||
|
||||
if($bIsRejectButton)
|
||||
{
|
||||
$sStimulusCode = 'ev_reject';
|
||||
$sTitle = addslashes(Dict::S('Portal:Button:RejectTicket'));
|
||||
$sOk = addslashes(Dict::S('UI:Button:Ok'));
|
||||
$oP->p('<input type="button" onClick="RunStimulusDialog(\''.$sStimulusCode.'\', \''.$sTitle.'\', \''.$sOk.'\');" value="'.$sTitle.'...">');
|
||||
}
|
||||
|
||||
if($bIsResolveButton)
|
||||
{
|
||||
$sStimulusCode = 'ev_resolve';
|
||||
$sTitle = addslashes(Dict::S('Portal:Button:ResolveTicket'));
|
||||
$sOk = addslashes(Dict::S('UI:Button:Ok'));
|
||||
$oP->p('<input type="button" onClick="RunStimulusDialog(\''.$sStimulusCode.'\', \''.$sTitle.'\', \''.$sOk.'\');" value="'.$sTitle.'...">');
|
||||
}
|
||||
|
||||
|
||||
if($bIsCloseButton)
|
||||
{
|
||||
$sStimulusCode = 'ev_close';
|
||||
@@ -1308,26 +1257,6 @@ function IsPowerUSer()
|
||||
return $bRes;
|
||||
}
|
||||
|
||||
/**
|
||||
* Determine if the current user can be considered as being a portal key user
|
||||
* (can update tickets where he is agent and can resolve them)
|
||||
*/
|
||||
function IsKeyUSer()
|
||||
{
|
||||
$iUserID = UserRights::GetUserId();
|
||||
$sOQLprofile = "SELECT URP_Profiles AS p JOIN URP_UserProfile AS up ON up.profileid=p.id WHERE up.userid = :user AND p.name = :profile";
|
||||
$oProfileSet = new DBObjectSet(
|
||||
DBObjectSearch::FromOQL($sOQLprofile),
|
||||
array(),
|
||||
array(
|
||||
'user' => $iUserID,
|
||||
'profile' => 'PORTAL_KEY_USER_PROFILE',
|
||||
)
|
||||
);
|
||||
$bRes = ($oProfileSet->count() > 0);
|
||||
return $bRes;
|
||||
}
|
||||
|
||||
///////////////////////////////////////////////////////////////////////////////
|
||||
//
|
||||
// Main program
|
||||
@@ -1359,11 +1288,9 @@ try
|
||||
|
||||
$sCode = $oUserOrg->Get('code');
|
||||
$sAlternateStylesheet = '';
|
||||
//IssueLog::Info("org code of user=".$sCode);
|
||||
if (@file_exists("./$sCode/portal.css"))
|
||||
{
|
||||
$sAlternateStylesheet = "$sCode";
|
||||
IssueLog::Info("using Alt Stylesheet: ".$sAlternateStylesheet);
|
||||
}
|
||||
|
||||
$oP = new PortalWebPage(Dict::S('Portal:Title'), $sAlternateStylesheet);
|
||||
@@ -1423,26 +1350,11 @@ try
|
||||
}
|
||||
break;
|
||||
|
||||
// =================== THEBEN ===========================
|
||||
case 'show_toapprove':
|
||||
$oP->set_title(Dict::S('Portal:ShowToApprove'));
|
||||
DisplayMainMenu($oP);
|
||||
ShowTicketsToApprove($oP);
|
||||
break;
|
||||
|
||||
// =================== THEBEN ===========================
|
||||
case 'show_toresolve':
|
||||
$oP->set_title(Dict::S('Portal:ShowToResolve'));
|
||||
DisplayMainMenu($oP);
|
||||
ShowTicketsToResolve($oP);
|
||||
break;
|
||||
|
||||
case 'show_ongoing':
|
||||
default:
|
||||
$oP->set_title(Dict::S('Portal:ShowOngoing'));
|
||||
DisplayMainMenu($oP);
|
||||
ShowOngoingTickets($oP);
|
||||
break;
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user