mirror of
https://github.com/Combodo/iTop.git
synced 2026-05-21 08:12:26 +02:00
Merge branch 'develop' into feature/faf_event_service
# Conflicts: # core/cmdbobject.class.inc.php # core/dbobject.class.php # core/designdocument.class.inc.php # lib/composer/autoload_files.php # lib/composer/autoload_static.php
This commit is contained in:
Eric Espie
@@ -29,8 +29,8 @@ Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
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'Menu:Incident:Overview+' => 'Resumen de Incidentes',
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'Menu:NewIncident' => 'Nuevo Incidente',
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'Menu:NewIncident+' => 'Crear Ticket de Incidente',
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'Menu:SearchIncidents' => 'Búsqueda por Incidentes',
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'Menu:SearchIncidents+' => 'Búsqueda por tickets de Incidente',
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'Menu:SearchIncidents' => 'Búsqueda de Incidentes',
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'Menu:SearchIncidents+' => 'Búsqueda de tickets de Incidente',
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'Menu:Incident:Shortcuts' => 'Accesos Rápidos',
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'Menu:Incident:Shortcuts+' => 'Accesos Rápidos',
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'Menu:Incident:MyIncidents' => 'Incidentes Asignados a Mí',
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@@ -5,7 +5,7 @@
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* @copyright Copyright (C) 2021 Combodo SARL
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* @license http://opensource.org/licenses/AGPL-3.0
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* @author Thomas Casteleyn <info@super-visions.com>
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* @author Jeffrey Bostoen (2018, 2019)
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* @author Jeffrey Bostoen <info@jeffreybostoen.be> (2018 - 2022)
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*/
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Dict::Add('NL NL', 'Dutch', 'Nederlands', array(
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'Menu:IncidentManagement' => 'Incident Management',
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@@ -1,239 +1,239 @@
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<?php
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/**
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* Localized data
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*
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* @copyright Copyright (C) 2010-2018 Combodo SARL
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* @license http://opensource.org/licenses/AGPL-3.0
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*
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* This file is part of iTop.
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*
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* iTop is free software; you can redistribute it and/or modify
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* it under the terms of the GNU Affero General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* iTop is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU Affero General Public License for more details.
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*
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* You should have received a copy of the GNU Affero General Public License
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* along with iTop. If not, see <http://www.gnu.org/licenses/>
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*/
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Dict::Add('PL PL', 'Polish', 'Polski', array(
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'Menu:IncidentManagement' => 'Zarządzanie incydentami',
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'Menu:IncidentManagement+' => 'Zarządzanie incydentami',
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'Menu:Incident:Overview' => 'Przegląd',
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'Menu:Incident:Overview+' => 'Przegląd',
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'Menu:NewIncident' => 'Nowy incydent',
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'Menu:NewIncident+' => 'Utwórz nowe zgłoszenie incydentu',
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'Menu:SearchIncidents' => 'Szukaj incydentów',
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'Menu:SearchIncidents+' => 'Szukaj zgłoszeń incydentów',
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'Menu:Incident:Shortcuts' => 'Skróty',
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'Menu:Incident:Shortcuts+' => '',
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'Menu:Incident:MyIncidents' => 'Incydenty przypisane do mnie',
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'Menu:Incident:MyIncidents+' => 'Incydenty przypisane do mnie (jako Agent)',
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'Menu:Incident:EscalatedIncidents' => 'Pilne incydenty',
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'Menu:Incident:EscalatedIncidents+' => 'Pilne incydenty',
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'Menu:Incident:OpenIncidents' => 'Wszystkie otwarte incydenty',
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'Menu:Incident:OpenIncidents+' => 'Wszystkie otwarte incydenty',
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'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incydenty z ostatnich 14 dni według priorytetu',
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'UI-IncidentManagementOverview-Last-14-days' => 'Liczba incydentów z ostatnich 14 dni',
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'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Otwarte incydenty według statusu',
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'UI-IncidentManagementOverview-OpenIncidentByAgent' => 'Otwarte incydenty według agenta',
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'UI-IncidentManagementOverview-OpenIncidentByCustomer' => 'Otwarte incydenty według klienta',
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));
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// Dictionnay conventions
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// Class:<class_name>
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// Class:<class_name>+
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// Class:<class_name>/Attribute:<attribute_code>
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// Class:<class_name>/Attribute:<attribute_code>+
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// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
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// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
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// Class:<class_name>/Stimulus:<stimulus_code>
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// Class:<class_name>/Stimulus:<stimulus_code>+
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//
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// Class: Incident
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//
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Dict::Add('PL PL', 'Polish', 'Polski', array(
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'Class:Incident' => 'Incydent',
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'Class:Incident+' => '',
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'Class:Incident/Attribute:status' => 'Status',
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'Class:Incident/Attribute:status+' => '',
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'Class:Incident/Attribute:status/Value:new' => 'Nowy',
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'Class:Incident/Attribute:status/Value:new+' => '',
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'Class:Incident/Attribute:status/Value:escalated_tto' => 'Pilny czas podjęcia',
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'Class:Incident/Attribute:status/Value:escalated_tto+' => '',
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'Class:Incident/Attribute:status/Value:assigned' => 'Przypisany',
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'Class:Incident/Attribute:status/Value:assigned+' => '',
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'Class:Incident/Attribute:status/Value:escalated_ttr' => 'Pilny czas rozwiązania',
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'Class:Incident/Attribute:status/Value:escalated_ttr+' => '',
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'Class:Incident/Attribute:status/Value:waiting_for_approval' => 'Oczekujący',
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'Class:Incident/Attribute:status/Value:waiting_for_approval+' => '',
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'Class:Incident/Attribute:status/Value:pending' => 'Trwający',
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'Class:Incident/Attribute:status/Value:pending+' => '',
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'Class:Incident/Attribute:status/Value:resolved' => 'Rozwiązany',
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'Class:Incident/Attribute:status/Value:resolved+' => '',
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'Class:Incident/Attribute:status/Value:closed' => 'Zamknięty',
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'Class:Incident/Attribute:status/Value:closed+' => '',
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'Class:Incident/Attribute:impact' => 'Wpływ',
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'Class:Incident/Attribute:impact+' => '',
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'Class:Incident/Attribute:impact/Value:1' => 'Wydział',
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'Class:Incident/Attribute:impact/Value:1+' => '',
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'Class:Incident/Attribute:impact/Value:2' => 'Usługa',
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'Class:Incident/Attribute:impact/Value:2+' => '',
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'Class:Incident/Attribute:impact/Value:3' => 'Osoba',
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'Class:Incident/Attribute:impact/Value:3+' => '',
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'Class:Incident/Attribute:priority' => 'Priorytet',
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'Class:Incident/Attribute:priority+' => '',
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'Class:Incident/Attribute:priority/Value:1' => 'krytyczny',
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'Class:Incident/Attribute:priority/Value:1+' => 'krytyczny',
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'Class:Incident/Attribute:priority/Value:2' => 'wysoki',
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'Class:Incident/Attribute:priority/Value:2+' => 'wysoki',
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'Class:Incident/Attribute:priority/Value:3' => 'średni',
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'Class:Incident/Attribute:priority/Value:3+' => 'średni',
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'Class:Incident/Attribute:priority/Value:4' => 'niski',
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'Class:Incident/Attribute:priority/Value:4+' => 'niski',
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'Class:Incident/Attribute:urgency' => 'Pilność',
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'Class:Incident/Attribute:urgency+' => '',
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'Class:Incident/Attribute:urgency/Value:1' => 'krytyczna',
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'Class:Incident/Attribute:urgency/Value:1+' => 'krytyczna',
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'Class:Incident/Attribute:urgency/Value:2' => 'wysoka',
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'Class:Incident/Attribute:urgency/Value:2+' => 'wysoka',
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'Class:Incident/Attribute:urgency/Value:3' => 'średnia',
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'Class:Incident/Attribute:urgency/Value:3+' => 'średnia',
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'Class:Incident/Attribute:urgency/Value:4' => 'niska',
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'Class:Incident/Attribute:urgency/Value:4+' => 'niska',
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'Class:Incident/Attribute:origin' => 'Pochodzenie',
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'Class:Incident/Attribute:origin+' => '',
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'Class:Incident/Attribute:origin/Value:mail' => 'e-mail',
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'Class:Incident/Attribute:origin/Value:mail+' => 'e-mail',
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'Class:Incident/Attribute:origin/Value:monitoring' => 'monitoring',
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'Class:Incident/Attribute:origin/Value:monitoring+' => 'monitoring',
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'Class:Incident/Attribute:origin/Value:phone' => 'telefon',
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'Class:Incident/Attribute:origin/Value:phone+' => 'telefon',
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'Class:Incident/Attribute:origin/Value:portal' => 'portal',
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'Class:Incident/Attribute:origin/Value:portal+' => 'portal',
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'Class:Incident/Attribute:service_id' => 'Usługa',
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'Class:Incident/Attribute:service_id+' => '',
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'Class:Incident/Attribute:service_name' => 'Nazwa usługi',
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'Class:Incident/Attribute:service_name+' => '',
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'Class:Incident/Attribute:servicesubcategory_id' => 'Podkategoria usługi',
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'Class:Incident/Attribute:servicesubcategory_id+' => '',
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'Class:Incident/Attribute:servicesubcategory_name' => 'Nazwa podkategorii usługi',
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'Class:Incident/Attribute:servicesubcategory_name+' => '',
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'Class:Incident/Attribute:escalation_flag' => 'Flaga - Ważny',
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'Class:Incident/Attribute:escalation_flag+' => '',
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'Class:Incident/Attribute:escalation_flag/Value:no' => 'Nie',
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'Class:Incident/Attribute:escalation_flag/Value:no+' => 'Nie',
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'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Tak',
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'Class:Incident/Attribute:escalation_flag/Value:yes+' => 'Tak',
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'Class:Incident/Attribute:escalation_reason' => 'Powód - Ważny',
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'Class:Incident/Attribute:escalation_reason+' => '',
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'Class:Incident/Attribute:assignment_date' => 'Data przydziału',
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'Class:Incident/Attribute:assignment_date+' => '',
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'Class:Incident/Attribute:resolution_date' => 'Data rozwiązania',
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'Class:Incident/Attribute:resolution_date+' => '',
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'Class:Incident/Attribute:last_pending_date' => 'Ostatnia data trwania',
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'Class:Incident/Attribute:last_pending_date+' => '',
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'Class:Incident/Attribute:cumulatedpending' => 'Skumulowany czas trwania',
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'Class:Incident/Attribute:cumulatedpending+' => '',
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'Class:Incident/Attribute:tto' => 'czas na podjęcie (TTO)',
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'Class:Incident/Attribute:tto+' => '',
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'Class:Incident/Attribute:ttr' => 'czas na rozwiązanie (TTR)',
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'Class:Incident/Attribute:ttr+' => '',
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'Class:Incident/Attribute:tto_escalation_deadline' => 'Ostateczny termin podjęcia (TTO)',
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'Class:Incident/Attribute:tto_escalation_deadline+' => '',
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'Class:Incident/Attribute:sla_tto_passed' => 'Gwarantowany czas podjęcia (SLA tto) zaliczony',
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'Class:Incident/Attribute:sla_tto_passed+' => '',
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'Class:Incident/Attribute:sla_tto_over' => 'Gwarantowany czas podjęcia (SLA tto) skończył się',
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'Class:Incident/Attribute:sla_tto_over+' => '',
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'Class:Incident/Attribute:ttr_escalation_deadline' => 'Ostateczny termin rozwiązania TTR',
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'Class:Incident/Attribute:ttr_escalation_deadline+' => '',
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'Class:Incident/Attribute:sla_ttr_passed' => 'Gwarantowany czas rozwiązania (SLA ttr) zaliczony',
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'Class:Incident/Attribute:sla_ttr_passed+' => '',
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'Class:Incident/Attribute:sla_ttr_over' => 'Gwarantowany czas rozwiązania (SLA ttr) skończył się',
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'Class:Incident/Attribute:sla_ttr_over+' => '',
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'Class:Incident/Attribute:time_spent' => 'Opóźnienie rozwiązania',
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'Class:Incident/Attribute:time_spent+' => '',
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'Class:Incident/Attribute:resolution_code' => 'Kod rozwiązania',
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'Class:Incident/Attribute:resolution_code+' => '',
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'Class:Incident/Attribute:resolution_code/Value:assistance' => 'wsparcie',
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'Class:Incident/Attribute:resolution_code/Value:assistance+' => 'wsparcie',
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'Class:Incident/Attribute:resolution_code/Value:bug fixed' => 'usterka naprawiona',
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'Class:Incident/Attribute:resolution_code/Value:bug fixed+' => 'usterka naprawiona',
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'Class:Incident/Attribute:resolution_code/Value:hardware repair' => 'naprawa sprzętu',
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'Class:Incident/Attribute:resolution_code/Value:hardware repair+' => 'naprawa sprzętu',
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'Class:Incident/Attribute:resolution_code/Value:other' => 'inne',
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'Class:Incident/Attribute:resolution_code/Value:other+' => 'inne',
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'Class:Incident/Attribute:resolution_code/Value:software patch' => 'poprawka oprogramowania',
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'Class:Incident/Attribute:resolution_code/Value:software patch+' => 'poprawka oprogramowania',
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'Class:Incident/Attribute:resolution_code/Value:system update' => 'aktualizacja systemu',
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'Class:Incident/Attribute:resolution_code/Value:system update+' => 'aktualizacja systemu',
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'Class:Incident/Attribute:resolution_code/Value:training' => 'szkolenie',
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'Class:Incident/Attribute:resolution_code/Value:training+' => 'szkolenie',
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'Class:Incident/Attribute:solution' => 'Rozwiązanie',
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'Class:Incident/Attribute:solution+' => '',
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'Class:Incident/Attribute:pending_reason' => 'Powód oczekiwania',
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'Class:Incident/Attribute:pending_reason+' => '',
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'Class:Incident/Attribute:parent_incident_id' => 'Źródłowy incydent',
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'Class:Incident/Attribute:parent_incident_id+' => '',
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'Class:Incident/Attribute:parent_incident_ref' => 'Powiązany źródłowy incydent',
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'Class:Incident/Attribute:parent_incident_ref+' => '',
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'Class:Incident/Attribute:parent_change_id' => 'Źródłowa zmiana',
|
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'Class:Incident/Attribute:parent_change_id+' => '',
|
||||
'Class:Incident/Attribute:parent_change_ref' => 'Powiązana źródłowa zmiana',
|
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'Class:Incident/Attribute:parent_change_ref+' => '',
|
||||
'Class:Incident/Attribute:parent_problem_id' => 'Źródłowy problem',
|
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'Class:Incident/Attribute:parent_problem_id+' => '',
|
||||
'Class:Incident/Attribute:parent_problem_ref' => 'Powiązany źródłowy problem',
|
||||
'Class:Incident/Attribute:parent_problem_ref+' => '',
|
||||
'Class:Incident/Attribute:related_request_list' => 'Zależne zgłoszenia',
|
||||
'Class:Incident/Attribute:related_request_list+' => '',
|
||||
'Class:Incident/Attribute:child_incidents_list' => 'Zależne incydenty',
|
||||
'Class:Incident/Attribute:child_incidents_list+' => 'Wszystkie podrzędne incydenty związane z tym incydentem',
|
||||
'Class:Incident/Attribute:public_log' => 'Dziennik publiczny',
|
||||
'Class:Incident/Attribute:public_log+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction' => 'Zadowolenie użytkownika',
|
||||
'Class:Incident/Attribute:user_satisfaction+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:1' => 'Bardzo zadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:1+' => 'Bardzo zadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:2' => 'Dość zadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:2+' => 'Dość zadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:3' => 'Raczej niezadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:3+' => 'Raczej niezadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:4' => 'Bardzo niezadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:4+' => 'Bardzo niezadowolony',
|
||||
'Class:Incident/Attribute:user_comment' => 'Komentarz użytkownika',
|
||||
'Class:Incident/Attribute:user_comment+' => '',
|
||||
'Class:Incident/Attribute:parent_incident_id_friendlyname' => 'parent_incident_id_friendlyname',
|
||||
'Class:Incident/Attribute:parent_incident_id_friendlyname+' => '',
|
||||
'Class:Incident/Stimulus:ev_assign' => 'Przydzielony',
|
||||
'Class:Incident/Stimulus:ev_assign+' => '',
|
||||
'Class:Incident/Stimulus:ev_reassign' => 'Przydzielony ponownie',
|
||||
'Class:Incident/Stimulus:ev_reassign+' => '',
|
||||
'Class:Incident/Stimulus:ev_pending' => 'Trwający',
|
||||
'Class:Incident/Stimulus:ev_pending+' => '',
|
||||
'Class:Incident/Stimulus:ev_timeout' => 'Po czasie',
|
||||
'Class:Incident/Stimulus:ev_timeout+' => '',
|
||||
'Class:Incident/Stimulus:ev_autoresolve' => 'Automatyczne rozwiązanie',
|
||||
'Class:Incident/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:Incident/Stimulus:ev_autoclose' => 'Automatyczne zamknięcie',
|
||||
'Class:Incident/Stimulus:ev_autoclose+' => '',
|
||||
'Class:Incident/Stimulus:ev_resolve' => 'Oznacz jako rozwiązany',
|
||||
'Class:Incident/Stimulus:ev_resolve+' => '',
|
||||
'Class:Incident/Stimulus:ev_close' => 'Zamknij to zgłoszenie',
|
||||
'Class:Incident/Stimulus:ev_close+' => '',
|
||||
'Class:Incident/Stimulus:ev_reopen' => 'Otwórz ponownie',
|
||||
'Class:Incident/Stimulus:ev_reopen+' => '',
|
||||
'Class:Incident/Error:CannotAssignParentIncidentIdToSelf' => 'Nie można przypisać zdarzenia nadrzędnego do samego zdarzenia',
|
||||
|
||||
'Class:Incident/Method:ResolveChildTickets' => 'Rozpatrz zgłoszenia podrzędne',
|
||||
'Class:Incident/Method:ResolveChildTickets+' => 'Połącz rozwiązanie kaskadowo ze zgłoszeniem podrzędnym (ev_autoresolve) i dopasuj następujące cechy: usługa, zespół, agent, informacje o rozwiązaniu',
|
||||
'Tickets:Related:OpenIncidents' => 'Otwarte incydenty',
|
||||
));
|
||||
<?php
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
* This file is part of iTop.
|
||||
*
|
||||
* iTop is free software; you can redistribute it and/or modify
|
||||
* it under the terms of the GNU Affero General Public License as published by
|
||||
* the Free Software Foundation, either version 3 of the License, or
|
||||
* (at your option) any later version.
|
||||
*
|
||||
* iTop is distributed in the hope that it will be useful,
|
||||
* but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
* GNU Affero General Public License for more details.
|
||||
*
|
||||
* You should have received a copy of the GNU Affero General Public License
|
||||
* along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
*/
|
||||
|
||||
Dict::Add('PL PL', 'Polish', 'Polski', array(
|
||||
'Menu:IncidentManagement' => 'Zarządzanie incydentami',
|
||||
'Menu:IncidentManagement+' => 'Zarządzanie incydentami',
|
||||
'Menu:Incident:Overview' => 'Przegląd',
|
||||
'Menu:Incident:Overview+' => 'Przegląd',
|
||||
'Menu:NewIncident' => 'Nowy incydent',
|
||||
'Menu:NewIncident+' => 'Utwórz nowe zgłoszenie incydentu',
|
||||
'Menu:SearchIncidents' => 'Szukaj incydentów',
|
||||
'Menu:SearchIncidents+' => 'Szukaj zgłoszeń incydentów',
|
||||
'Menu:Incident:Shortcuts' => 'Skróty',
|
||||
'Menu:Incident:Shortcuts+' => '',
|
||||
'Menu:Incident:MyIncidents' => 'Incydenty przypisane do mnie',
|
||||
'Menu:Incident:MyIncidents+' => 'Incydenty przypisane do mnie (jako Agent)',
|
||||
'Menu:Incident:EscalatedIncidents' => 'Pilne incydenty',
|
||||
'Menu:Incident:EscalatedIncidents+' => 'Pilne incydenty',
|
||||
'Menu:Incident:OpenIncidents' => 'Wszystkie otwarte incydenty',
|
||||
'Menu:Incident:OpenIncidents+' => 'Wszystkie otwarte incydenty',
|
||||
'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incydenty z ostatnich 14 dni według priorytetu',
|
||||
'UI-IncidentManagementOverview-Last-14-days' => 'Liczba incydentów z ostatnich 14 dni',
|
||||
'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Otwarte incydenty według statusu',
|
||||
'UI-IncidentManagementOverview-OpenIncidentByAgent' => 'Otwarte incydenty według agenta',
|
||||
'UI-IncidentManagementOverview-OpenIncidentByCustomer' => 'Otwarte incydenty według klienta',
|
||||
));
|
||||
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: Incident
|
||||
//
|
||||
|
||||
Dict::Add('PL PL', 'Polish', 'Polski', array(
|
||||
'Class:Incident' => 'Incydent',
|
||||
'Class:Incident+' => '',
|
||||
'Class:Incident/Attribute:status' => 'Status',
|
||||
'Class:Incident/Attribute:status+' => '',
|
||||
'Class:Incident/Attribute:status/Value:new' => 'Nowy',
|
||||
'Class:Incident/Attribute:status/Value:new+' => '',
|
||||
'Class:Incident/Attribute:status/Value:escalated_tto' => 'Pilny czas podjęcia',
|
||||
'Class:Incident/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:Incident/Attribute:status/Value:assigned' => 'Przypisany',
|
||||
'Class:Incident/Attribute:status/Value:assigned+' => '',
|
||||
'Class:Incident/Attribute:status/Value:escalated_ttr' => 'Pilny czas rozwiązania',
|
||||
'Class:Incident/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:Incident/Attribute:status/Value:waiting_for_approval' => 'Oczekujący',
|
||||
'Class:Incident/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:Incident/Attribute:status/Value:pending' => 'Trwający',
|
||||
'Class:Incident/Attribute:status/Value:pending+' => '',
|
||||
'Class:Incident/Attribute:status/Value:resolved' => 'Rozwiązany',
|
||||
'Class:Incident/Attribute:status/Value:resolved+' => '',
|
||||
'Class:Incident/Attribute:status/Value:closed' => 'Zamknięty',
|
||||
'Class:Incident/Attribute:status/Value:closed+' => '',
|
||||
'Class:Incident/Attribute:impact' => 'Wpływ',
|
||||
'Class:Incident/Attribute:impact+' => '',
|
||||
'Class:Incident/Attribute:impact/Value:1' => 'Wydział',
|
||||
'Class:Incident/Attribute:impact/Value:1+' => '',
|
||||
'Class:Incident/Attribute:impact/Value:2' => 'Usługa',
|
||||
'Class:Incident/Attribute:impact/Value:2+' => '',
|
||||
'Class:Incident/Attribute:impact/Value:3' => 'Osoba',
|
||||
'Class:Incident/Attribute:impact/Value:3+' => '',
|
||||
'Class:Incident/Attribute:priority' => 'Priorytet',
|
||||
'Class:Incident/Attribute:priority+' => '',
|
||||
'Class:Incident/Attribute:priority/Value:1' => 'krytyczny',
|
||||
'Class:Incident/Attribute:priority/Value:1+' => 'krytyczny',
|
||||
'Class:Incident/Attribute:priority/Value:2' => 'wysoki',
|
||||
'Class:Incident/Attribute:priority/Value:2+' => 'wysoki',
|
||||
'Class:Incident/Attribute:priority/Value:3' => 'średni',
|
||||
'Class:Incident/Attribute:priority/Value:3+' => 'średni',
|
||||
'Class:Incident/Attribute:priority/Value:4' => 'niski',
|
||||
'Class:Incident/Attribute:priority/Value:4+' => 'niski',
|
||||
'Class:Incident/Attribute:urgency' => 'Pilność',
|
||||
'Class:Incident/Attribute:urgency+' => '',
|
||||
'Class:Incident/Attribute:urgency/Value:1' => 'krytyczna',
|
||||
'Class:Incident/Attribute:urgency/Value:1+' => 'krytyczna',
|
||||
'Class:Incident/Attribute:urgency/Value:2' => 'wysoka',
|
||||
'Class:Incident/Attribute:urgency/Value:2+' => 'wysoka',
|
||||
'Class:Incident/Attribute:urgency/Value:3' => 'średnia',
|
||||
'Class:Incident/Attribute:urgency/Value:3+' => 'średnia',
|
||||
'Class:Incident/Attribute:urgency/Value:4' => 'niska',
|
||||
'Class:Incident/Attribute:urgency/Value:4+' => 'niska',
|
||||
'Class:Incident/Attribute:origin' => 'Pochodzenie',
|
||||
'Class:Incident/Attribute:origin+' => '',
|
||||
'Class:Incident/Attribute:origin/Value:mail' => 'e-mail',
|
||||
'Class:Incident/Attribute:origin/Value:mail+' => 'e-mail',
|
||||
'Class:Incident/Attribute:origin/Value:monitoring' => 'monitoring',
|
||||
'Class:Incident/Attribute:origin/Value:monitoring+' => 'monitoring',
|
||||
'Class:Incident/Attribute:origin/Value:phone' => 'telefon',
|
||||
'Class:Incident/Attribute:origin/Value:phone+' => 'telefon',
|
||||
'Class:Incident/Attribute:origin/Value:portal' => 'portal',
|
||||
'Class:Incident/Attribute:origin/Value:portal+' => 'portal',
|
||||
'Class:Incident/Attribute:service_id' => 'Usługa',
|
||||
'Class:Incident/Attribute:service_id+' => '',
|
||||
'Class:Incident/Attribute:service_name' => 'Nazwa usługi',
|
||||
'Class:Incident/Attribute:service_name+' => '',
|
||||
'Class:Incident/Attribute:servicesubcategory_id' => 'Podkategoria usługi',
|
||||
'Class:Incident/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:Incident/Attribute:servicesubcategory_name' => 'Nazwa podkategorii usługi',
|
||||
'Class:Incident/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:Incident/Attribute:escalation_flag' => 'Flaga - Ważny',
|
||||
'Class:Incident/Attribute:escalation_flag+' => '',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:no' => 'Nie',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:no+' => 'Nie',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Tak',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:yes+' => 'Tak',
|
||||
'Class:Incident/Attribute:escalation_reason' => 'Powód - Ważny',
|
||||
'Class:Incident/Attribute:escalation_reason+' => '',
|
||||
'Class:Incident/Attribute:assignment_date' => 'Data przydziału',
|
||||
'Class:Incident/Attribute:assignment_date+' => '',
|
||||
'Class:Incident/Attribute:resolution_date' => 'Data rozwiązania',
|
||||
'Class:Incident/Attribute:resolution_date+' => '',
|
||||
'Class:Incident/Attribute:last_pending_date' => 'Ostatnia data trwania',
|
||||
'Class:Incident/Attribute:last_pending_date+' => '',
|
||||
'Class:Incident/Attribute:cumulatedpending' => 'Skumulowany czas trwania',
|
||||
'Class:Incident/Attribute:cumulatedpending+' => '',
|
||||
'Class:Incident/Attribute:tto' => 'czas na podjęcie (TTO)',
|
||||
'Class:Incident/Attribute:tto+' => '',
|
||||
'Class:Incident/Attribute:ttr' => 'czas na rozwiązanie (TTR)',
|
||||
'Class:Incident/Attribute:ttr+' => '',
|
||||
'Class:Incident/Attribute:tto_escalation_deadline' => 'Ostateczny termin podjęcia (TTO)',
|
||||
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:Incident/Attribute:sla_tto_passed' => 'Gwarantowany czas podjęcia (SLA tto) zaliczony',
|
||||
'Class:Incident/Attribute:sla_tto_passed+' => '',
|
||||
'Class:Incident/Attribute:sla_tto_over' => 'Gwarantowany czas podjęcia (SLA tto) skończył się',
|
||||
'Class:Incident/Attribute:sla_tto_over+' => '',
|
||||
'Class:Incident/Attribute:ttr_escalation_deadline' => 'Ostateczny termin rozwiązania TTR',
|
||||
'Class:Incident/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:Incident/Attribute:sla_ttr_passed' => 'Gwarantowany czas rozwiązania (SLA ttr) zaliczony',
|
||||
'Class:Incident/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:Incident/Attribute:sla_ttr_over' => 'Gwarantowany czas rozwiązania (SLA ttr) skończył się',
|
||||
'Class:Incident/Attribute:sla_ttr_over+' => '',
|
||||
'Class:Incident/Attribute:time_spent' => 'Opóźnienie rozwiązania',
|
||||
'Class:Incident/Attribute:time_spent+' => '',
|
||||
'Class:Incident/Attribute:resolution_code' => 'Kod rozwiązania',
|
||||
'Class:Incident/Attribute:resolution_code+' => '',
|
||||
'Class:Incident/Attribute:resolution_code/Value:assistance' => 'wsparcie',
|
||||
'Class:Incident/Attribute:resolution_code/Value:assistance+' => 'wsparcie',
|
||||
'Class:Incident/Attribute:resolution_code/Value:bug fixed' => 'usterka naprawiona',
|
||||
'Class:Incident/Attribute:resolution_code/Value:bug fixed+' => 'usterka naprawiona',
|
||||
'Class:Incident/Attribute:resolution_code/Value:hardware repair' => 'naprawa sprzętu',
|
||||
'Class:Incident/Attribute:resolution_code/Value:hardware repair+' => 'naprawa sprzętu',
|
||||
'Class:Incident/Attribute:resolution_code/Value:other' => 'inne',
|
||||
'Class:Incident/Attribute:resolution_code/Value:other+' => 'inne',
|
||||
'Class:Incident/Attribute:resolution_code/Value:software patch' => 'poprawka oprogramowania',
|
||||
'Class:Incident/Attribute:resolution_code/Value:software patch+' => 'poprawka oprogramowania',
|
||||
'Class:Incident/Attribute:resolution_code/Value:system update' => 'aktualizacja systemu',
|
||||
'Class:Incident/Attribute:resolution_code/Value:system update+' => 'aktualizacja systemu',
|
||||
'Class:Incident/Attribute:resolution_code/Value:training' => 'szkolenie',
|
||||
'Class:Incident/Attribute:resolution_code/Value:training+' => 'szkolenie',
|
||||
'Class:Incident/Attribute:solution' => 'Rozwiązanie',
|
||||
'Class:Incident/Attribute:solution+' => '',
|
||||
'Class:Incident/Attribute:pending_reason' => 'Powód oczekiwania',
|
||||
'Class:Incident/Attribute:pending_reason+' => '',
|
||||
'Class:Incident/Attribute:parent_incident_id' => 'Źródłowy incydent',
|
||||
'Class:Incident/Attribute:parent_incident_id+' => '',
|
||||
'Class:Incident/Attribute:parent_incident_ref' => 'Powiązany źródłowy incydent',
|
||||
'Class:Incident/Attribute:parent_incident_ref+' => '',
|
||||
'Class:Incident/Attribute:parent_change_id' => 'Źródłowa zmiana',
|
||||
'Class:Incident/Attribute:parent_change_id+' => '',
|
||||
'Class:Incident/Attribute:parent_change_ref' => 'Powiązana źródłowa zmiana',
|
||||
'Class:Incident/Attribute:parent_change_ref+' => '',
|
||||
'Class:Incident/Attribute:parent_problem_id' => 'Źródłowy problem',
|
||||
'Class:Incident/Attribute:parent_problem_id+' => '',
|
||||
'Class:Incident/Attribute:parent_problem_ref' => 'Powiązany źródłowy problem',
|
||||
'Class:Incident/Attribute:parent_problem_ref+' => '',
|
||||
'Class:Incident/Attribute:related_request_list' => 'Zależne zgłoszenia',
|
||||
'Class:Incident/Attribute:related_request_list+' => '',
|
||||
'Class:Incident/Attribute:child_incidents_list' => 'Zależne incydenty',
|
||||
'Class:Incident/Attribute:child_incidents_list+' => 'Wszystkie podrzędne incydenty związane z tym incydentem',
|
||||
'Class:Incident/Attribute:public_log' => 'Dziennik publiczny',
|
||||
'Class:Incident/Attribute:public_log+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction' => 'Zadowolenie użytkownika',
|
||||
'Class:Incident/Attribute:user_satisfaction+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:1' => 'Bardzo zadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:1+' => 'Bardzo zadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:2' => 'Dość zadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:2+' => 'Dość zadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:3' => 'Raczej niezadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:3+' => 'Raczej niezadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:4' => 'Bardzo niezadowolony',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:4+' => 'Bardzo niezadowolony',
|
||||
'Class:Incident/Attribute:user_comment' => 'Komentarz użytkownika',
|
||||
'Class:Incident/Attribute:user_comment+' => '',
|
||||
'Class:Incident/Attribute:parent_incident_id_friendlyname' => 'parent_incident_id_friendlyname',
|
||||
'Class:Incident/Attribute:parent_incident_id_friendlyname+' => '',
|
||||
'Class:Incident/Stimulus:ev_assign' => 'Przydzielony',
|
||||
'Class:Incident/Stimulus:ev_assign+' => '',
|
||||
'Class:Incident/Stimulus:ev_reassign' => 'Przydzielony ponownie',
|
||||
'Class:Incident/Stimulus:ev_reassign+' => '',
|
||||
'Class:Incident/Stimulus:ev_pending' => 'Trwający',
|
||||
'Class:Incident/Stimulus:ev_pending+' => '',
|
||||
'Class:Incident/Stimulus:ev_timeout' => 'Po czasie',
|
||||
'Class:Incident/Stimulus:ev_timeout+' => '',
|
||||
'Class:Incident/Stimulus:ev_autoresolve' => 'Automatyczne rozwiązanie',
|
||||
'Class:Incident/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:Incident/Stimulus:ev_autoclose' => 'Automatyczne zamknięcie',
|
||||
'Class:Incident/Stimulus:ev_autoclose+' => '',
|
||||
'Class:Incident/Stimulus:ev_resolve' => 'Oznacz jako rozwiązany',
|
||||
'Class:Incident/Stimulus:ev_resolve+' => '',
|
||||
'Class:Incident/Stimulus:ev_close' => 'Zamknij to zgłoszenie',
|
||||
'Class:Incident/Stimulus:ev_close+' => '',
|
||||
'Class:Incident/Stimulus:ev_reopen' => 'Otwórz ponownie',
|
||||
'Class:Incident/Stimulus:ev_reopen+' => '',
|
||||
'Class:Incident/Error:CannotAssignParentIncidentIdToSelf' => 'Nie można przypisać zdarzenia nadrzędnego do samego zdarzenia',
|
||||
|
||||
'Class:Incident/Method:ResolveChildTickets' => 'Rozpatrz zgłoszenia podrzędne',
|
||||
'Class:Incident/Method:ResolveChildTickets+' => 'Połącz rozwiązanie kaskadowo ze zgłoszeniem podrzędnym (ev_autoresolve) i dopasuj następujące cechy: usługa, zespół, agent, informacje o rozwiązaniu',
|
||||
'Tickets:Related:OpenIncidents' => 'Otwarte incydenty',
|
||||
));
|
||||
|
||||
@@ -22,26 +22,26 @@
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*/
|
||||
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
'Menu:IncidentManagement' => 'Gerenciamento Incidentes',
|
||||
'Menu:IncidentManagement+' => 'Gerenciamento Incidentes',
|
||||
'Menu:IncidentManagement' => 'Gerenciamento de Incidentes',
|
||||
'Menu:IncidentManagement+' => '',
|
||||
'Menu:Incident:Overview' => 'Visão geral',
|
||||
'Menu:Incident:Overview+' => 'Visão geral',
|
||||
'Menu:Incident:Overview+' => '',
|
||||
'Menu:NewIncident' => 'Novo incidente',
|
||||
'Menu:NewIncident+' => 'Criar uma novo incidente',
|
||||
'Menu:NewIncident+' => 'Criar um novo incidente',
|
||||
'Menu:SearchIncidents' => 'Pesquisar por incidentes',
|
||||
'Menu:SearchIncidents+' => 'Pesquisar por solicitações incidentes',
|
||||
'Menu:Incident:Shortcuts' => 'Atalho',
|
||||
'Menu:SearchIncidents+' => 'Pesquisar por solicitações de incidentes',
|
||||
'Menu:Incident:Shortcuts' => 'Atalhos',
|
||||
'Menu:Incident:Shortcuts+' => '',
|
||||
'Menu:Incident:MyIncidents' => 'Incidentes atribuídos para mim',
|
||||
'Menu:Incident:MyIncidents+' => 'Incidentes atribuídos para mim (como agente)',
|
||||
'Menu:Incident:EscalatedIncidents' => 'Incidentes escalados',
|
||||
'Menu:Incident:EscalatedIncidents+' => 'Incidentes escalados',
|
||||
'Menu:Incident:OpenIncidents' => 'Todos incidentes abertos',
|
||||
'Menu:Incident:OpenIncidents+' => 'Todos incidentes abertos',
|
||||
'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Últimos 14 dias por incidente prioridade',
|
||||
'UI-IncidentManagementOverview-Last-14-days' => 'Últimos 14 dias por incidente prioridade',
|
||||
'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Incidentes abertos por estado',
|
||||
'UI-IncidentManagementOverview-OpenIncidentByAgent' => 'Incidentes abertos por agentes',
|
||||
'Menu:Incident:MyIncidents+' => 'Incidentes atribuídos para mim (como Agente)',
|
||||
'Menu:Incident:EscalatedIncidents' => 'Incidentes escalonados',
|
||||
'Menu:Incident:EscalatedIncidents+' => '',
|
||||
'Menu:Incident:OpenIncidents' => 'Todos os incidentes abertos',
|
||||
'Menu:Incident:OpenIncidents+' => '',
|
||||
'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Incidentes dos últimos 14 dias por prioridade',
|
||||
'UI-IncidentManagementOverview-Last-14-days' => 'Incidentes dos últimos 14 dias por prioridade',
|
||||
'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Incidentes abertos por status',
|
||||
'UI-IncidentManagementOverview-OpenIncidentByAgent' => 'Incidentes abertos por agente',
|
||||
'UI-IncidentManagementOverview-OpenIncidentByCustomer' => 'Incidentes abertos por cliente',
|
||||
));
|
||||
|
||||
@@ -63,21 +63,21 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
'Class:Incident' => 'Incidente',
|
||||
'Class:Incident+' => '',
|
||||
'Class:Incident/Attribute:status' => 'Estado',
|
||||
'Class:Incident/Attribute:status' => 'Status',
|
||||
'Class:Incident/Attribute:status+' => '',
|
||||
'Class:Incident/Attribute:status/Value:new' => 'Novo',
|
||||
'Class:Incident/Attribute:status/Value:new+' => '',
|
||||
'Class:Incident/Attribute:status/Value:escalated_tto' => 'TTO escalado',
|
||||
'Class:Incident/Attribute:status/Value:escalated_tto' => 'TTO escalonado',
|
||||
'Class:Incident/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:Incident/Attribute:status/Value:assigned' => 'Atribuído',
|
||||
'Class:Incident/Attribute:status/Value:assigned+' => '',
|
||||
'Class:Incident/Attribute:status/Value:escalated_ttr' => 'TTR escalado',
|
||||
'Class:Incident/Attribute:status/Value:escalated_ttr' => 'TTR escalonado',
|
||||
'Class:Incident/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:Incident/Attribute:status/Value:waiting_for_approval' => 'Aguardando aprovação',
|
||||
'Class:Incident/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:Incident/Attribute:status/Value:pending' => 'Pendente',
|
||||
'Class:Incident/Attribute:status/Value:pending+' => '',
|
||||
'Class:Incident/Attribute:status/Value:resolved' => 'Resolvido',
|
||||
'Class:Incident/Attribute:status/Value:resolved' => 'Solucionado',
|
||||
'Class:Incident/Attribute:status/Value:resolved+' => '',
|
||||
'Class:Incident/Attribute:status/Value:closed' => 'Fechado',
|
||||
'Class:Incident/Attribute:status/Value:closed+' => '',
|
||||
@@ -92,148 +92,148 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
'Class:Incident/Attribute:priority' => 'Prioridade',
|
||||
'Class:Incident/Attribute:priority+' => '',
|
||||
'Class:Incident/Attribute:priority/Value:1' => 'Crítica',
|
||||
'Class:Incident/Attribute:priority/Value:1+' => 'Crítica',
|
||||
'Class:Incident/Attribute:priority/Value:1+' => '',
|
||||
'Class:Incident/Attribute:priority/Value:2' => 'Alta',
|
||||
'Class:Incident/Attribute:priority/Value:2+' => 'Alta',
|
||||
'Class:Incident/Attribute:priority/Value:2+' => '',
|
||||
'Class:Incident/Attribute:priority/Value:3' => 'Média',
|
||||
'Class:Incident/Attribute:priority/Value:3+' => 'Média',
|
||||
'Class:Incident/Attribute:priority/Value:3+' => '',
|
||||
'Class:Incident/Attribute:priority/Value:4' => 'Baixa',
|
||||
'Class:Incident/Attribute:priority/Value:4+' => 'Baixa',
|
||||
'Class:Incident/Attribute:priority/Value:4+' => '',
|
||||
'Class:Incident/Attribute:urgency' => 'Urgência',
|
||||
'Class:Incident/Attribute:urgency+' => '',
|
||||
'Class:Incident/Attribute:urgency/Value:1' => 'Crítica',
|
||||
'Class:Incident/Attribute:urgency/Value:1+' => 'Crítica',
|
||||
'Class:Incident/Attribute:urgency/Value:1+' => '',
|
||||
'Class:Incident/Attribute:urgency/Value:2' => 'Alta',
|
||||
'Class:Incident/Attribute:urgency/Value:2+' => 'Alta',
|
||||
'Class:Incident/Attribute:urgency/Value:2+' => '',
|
||||
'Class:Incident/Attribute:urgency/Value:3' => 'Média',
|
||||
'Class:Incident/Attribute:urgency/Value:3+' => 'Média',
|
||||
'Class:Incident/Attribute:urgency/Value:3+' => '',
|
||||
'Class:Incident/Attribute:urgency/Value:4' => 'Baixa',
|
||||
'Class:Incident/Attribute:urgency/Value:4+' => 'Baixa',
|
||||
'Class:Incident/Attribute:urgency/Value:4+' => '',
|
||||
'Class:Incident/Attribute:origin' => 'Origem',
|
||||
'Class:Incident/Attribute:origin+' => '',
|
||||
'Class:Incident/Attribute:origin/Value:mail' => 'Email',
|
||||
'Class:Incident/Attribute:origin/Value:mail+' => 'Email',
|
||||
'Class:Incident/Attribute:origin/Value:mail' => 'E-mail',
|
||||
'Class:Incident/Attribute:origin/Value:mail+' => '',
|
||||
'Class:Incident/Attribute:origin/Value:monitoring' => 'Monitoramento',
|
||||
'Class:Incident/Attribute:origin/Value:monitoring+' => 'Monitoramento',
|
||||
'Class:Incident/Attribute:origin/Value:monitoring+' => '',
|
||||
'Class:Incident/Attribute:origin/Value:phone' => 'Telefone',
|
||||
'Class:Incident/Attribute:origin/Value:phone+' => 'Telefone',
|
||||
'Class:Incident/Attribute:origin/Value:portal' => 'Portal',
|
||||
'Class:Incident/Attribute:origin/Value:portal+' => 'Portal',
|
||||
'Class:Incident/Attribute:origin/Value:phone+' => '',
|
||||
'Class:Incident/Attribute:origin/Value:portal' => 'Portal do usuário',
|
||||
'Class:Incident/Attribute:origin/Value:portal+' => '',
|
||||
'Class:Incident/Attribute:service_id' => 'Serviço',
|
||||
'Class:Incident/Attribute:service_id+' => '',
|
||||
'Class:Incident/Attribute:service_name' => 'Nome serviço',
|
||||
'Class:Incident/Attribute:service_name' => 'Nome do serviço',
|
||||
'Class:Incident/Attribute:service_name+' => '',
|
||||
'Class:Incident/Attribute:servicesubcategory_id' => 'Sub-categoria serviço',
|
||||
'Class:Incident/Attribute:servicesubcategory_id' => 'Subcategoria do serviço',
|
||||
'Class:Incident/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:Incident/Attribute:servicesubcategory_name' => 'Nome Sub-categoria serviço',
|
||||
'Class:Incident/Attribute:servicesubcategory_name' => 'Nome da subcategoria do serviço',
|
||||
'Class:Incident/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:Incident/Attribute:escalation_flag' => 'Alerta vermelho',
|
||||
'Class:Incident/Attribute:escalation_flag' => 'Flag de escalonamento',
|
||||
'Class:Incident/Attribute:escalation_flag+' => '',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:no' => 'Não',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:no+' => 'Não',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:no+' => '',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Sim',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:yes+' => 'Sim',
|
||||
'Class:Incident/Attribute:escalation_reason' => 'Razão alerta',
|
||||
'Class:Incident/Attribute:escalation_flag/Value:yes+' => '',
|
||||
'Class:Incident/Attribute:escalation_reason' => 'Motivo do escalonamento',
|
||||
'Class:Incident/Attribute:escalation_reason+' => '',
|
||||
'Class:Incident/Attribute:assignment_date' => 'Data atribuição',
|
||||
'Class:Incident/Attribute:assignment_date' => 'Data de atribuição',
|
||||
'Class:Incident/Attribute:assignment_date+' => '',
|
||||
'Class:Incident/Attribute:resolution_date' => 'Data resolução',
|
||||
'Class:Incident/Attribute:resolution_date' => 'Data de solução',
|
||||
'Class:Incident/Attribute:resolution_date+' => '',
|
||||
'Class:Incident/Attribute:last_pending_date' => 'Última data pendente',
|
||||
'Class:Incident/Attribute:last_pending_date+' => '',
|
||||
'Class:Incident/Attribute:cumulatedpending' => 'Pendências acumuladas',
|
||||
'Class:Incident/Attribute:cumulatedpending+' => '',
|
||||
'Class:Incident/Attribute:tto' => 'TTO',
|
||||
'Class:Incident/Attribute:tto+' => 'Tempo de atribuição',
|
||||
'Class:Incident/Attribute:tto+' => 'Tempo para atribuição',
|
||||
'Class:Incident/Attribute:ttr' => 'TTR',
|
||||
'Class:Incident/Attribute:ttr+' => 'Tempo de resolução',
|
||||
'Class:Incident/Attribute:tto_escalation_deadline' => 'Prazo determinado TTO',
|
||||
'Class:Incident/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO passou',
|
||||
'Class:Incident/Attribute:sla_tto_passed+' => '',
|
||||
'Class:Incident/Attribute:sla_tto_over' => 'SLA TTO acima',
|
||||
'Class:Incident/Attribute:sla_tto_over+' => '',
|
||||
'Class:Incident/Attribute:ttr_escalation_deadline' => 'Prazo determinado TTR',
|
||||
'Class:Incident/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:Incident/Attribute:sla_ttr_passed' => 'SLA TTR passou',
|
||||
'Class:Incident/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:Incident/Attribute:sla_ttr_over' => 'SLA TTR acima',
|
||||
'Class:Incident/Attribute:sla_ttr_over+' => '',
|
||||
'Class:Incident/Attribute:time_spent' => 'Atraso resolução',
|
||||
'Class:Incident/Attribute:ttr+' => 'Tempo para solução',
|
||||
'Class:Incident/Attribute:tto_escalation_deadline' => 'Prazo determinado de atribuição (TTO)',
|
||||
'Class:Incident/Attribute:tto_escalation_deadline+' => 'Prazo determinado de Tempo para atribuição (TTO)',
|
||||
'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO superado',
|
||||
'Class:Incident/Attribute:sla_tto_passed+' => 'Tempo para atribuição (TTO) do Acordo de Nível de Serviço (SLA) superado',
|
||||
'Class:Incident/Attribute:sla_tto_over' => 'SLA TTO ultrapassado',
|
||||
'Class:Incident/Attribute:sla_tto_over+' => 'Tempo para atribuição (TTO) do Acordo de Nível de Serviço (SLA) ultrapassado',
|
||||
'Class:Incident/Attribute:ttr_escalation_deadline' => 'Prazo determinado de solução (TTR)',
|
||||
'Class:Incident/Attribute:ttr_escalation_deadline+' => 'Prazo determinado de Tempo para solução (TTR)',
|
||||
'Class:Incident/Attribute:sla_ttr_passed' => 'SLA TTR superado',
|
||||
'Class:Incident/Attribute:sla_ttr_passed+' => 'Tempo para solução (TTR) do Acordo de Nível de Serviço (SLA) superado',
|
||||
'Class:Incident/Attribute:sla_ttr_over' => 'SLA TTR ultrapassado',
|
||||
'Class:Incident/Attribute:sla_ttr_over+' => 'Tempo para solução (TTR) do Acordo de Nível de Serviço (SLA) ultrapassado',
|
||||
'Class:Incident/Attribute:time_spent' => 'Tempo de solução',
|
||||
'Class:Incident/Attribute:time_spent+' => '',
|
||||
'Class:Incident/Attribute:resolution_code' => 'Código resolução',
|
||||
'Class:Incident/Attribute:resolution_code' => 'Código da solução',
|
||||
'Class:Incident/Attribute:resolution_code+' => '',
|
||||
'Class:Incident/Attribute:resolution_code/Value:assistance' => 'Assistência',
|
||||
'Class:Incident/Attribute:resolution_code/Value:assistance+' => 'Assistência',
|
||||
'Class:Incident/Attribute:resolution_code/Value:bug fixed' => 'Bug corrigido',
|
||||
'Class:Incident/Attribute:resolution_code/Value:bug fixed+' => 'Bug corrigido',
|
||||
'Class:Incident/Attribute:resolution_code/Value:hardware repair' => 'Hardware reparado',
|
||||
'Class:Incident/Attribute:resolution_code/Value:hardware repair+' => 'Hardware reparado',
|
||||
'Class:Incident/Attribute:resolution_code/Value:assistance+' => '',
|
||||
'Class:Incident/Attribute:resolution_code/Value:bug fixed' => 'Correção de bug',
|
||||
'Class:Incident/Attribute:resolution_code/Value:bug fixed+' => '',
|
||||
'Class:Incident/Attribute:resolution_code/Value:hardware repair' => 'Reparação de hardware',
|
||||
'Class:Incident/Attribute:resolution_code/Value:hardware repair+' => '',
|
||||
'Class:Incident/Attribute:resolution_code/Value:other' => 'Outro',
|
||||
'Class:Incident/Attribute:resolution_code/Value:other+' => 'Outro',
|
||||
'Class:Incident/Attribute:resolution_code/Value:software patch' => 'Software patch',
|
||||
'Class:Incident/Attribute:resolution_code/Value:software patch+' => 'Software patch',
|
||||
'Class:Incident/Attribute:resolution_code/Value:system update' => 'Atualização sistema',
|
||||
'Class:Incident/Attribute:resolution_code/Value:system update+' => 'Atualização sistema',
|
||||
'Class:Incident/Attribute:resolution_code/Value:other+' => '',
|
||||
'Class:Incident/Attribute:resolution_code/Value:software patch' => 'Atualização de software',
|
||||
'Class:Incident/Attribute:resolution_code/Value:software patch+' => '',
|
||||
'Class:Incident/Attribute:resolution_code/Value:system update' => 'Atualização de sistema',
|
||||
'Class:Incident/Attribute:resolution_code/Value:system update+' => '',
|
||||
'Class:Incident/Attribute:resolution_code/Value:training' => 'Treinamento',
|
||||
'Class:Incident/Attribute:resolution_code/Value:training+' => 'Treinamento',
|
||||
'Class:Incident/Attribute:resolution_code/Value:training+' => '',
|
||||
'Class:Incident/Attribute:solution' => 'Solução',
|
||||
'Class:Incident/Attribute:solution+' => '',
|
||||
'Class:Incident/Attribute:pending_reason' => 'Razão pendência',
|
||||
'Class:Incident/Attribute:pending_reason' => 'Motivo da pendência',
|
||||
'Class:Incident/Attribute:pending_reason+' => '',
|
||||
'Class:Incident/Attribute:parent_incident_id' => 'Incidente principal',
|
||||
'Class:Incident/Attribute:parent_incident_id' => 'Incidente pai',
|
||||
'Class:Incident/Attribute:parent_incident_id+' => '',
|
||||
'Class:Incident/Attribute:parent_incident_ref' => 'Ref Incidente principal',
|
||||
'Class:Incident/Attribute:parent_incident_ref' => 'Ref. Incidente pai',
|
||||
'Class:Incident/Attribute:parent_incident_ref+' => '',
|
||||
'Class:Incident/Attribute:parent_change_id' => 'Mudança principal',
|
||||
'Class:Incident/Attribute:parent_change_id' => 'Mudança pai',
|
||||
'Class:Incident/Attribute:parent_change_id+' => '',
|
||||
'Class:Incident/Attribute:parent_change_ref' => 'Ref mudança principal',
|
||||
'Class:Incident/Attribute:parent_change_ref' => 'Ref. Mudança pai',
|
||||
'Class:Incident/Attribute:parent_change_ref+' => '',
|
||||
'Class:Incident/Attribute:parent_problem_id' => 'Problema principal',
|
||||
'Class:Incident/Attribute:parent_problem_id' => 'Problema pai',
|
||||
'Class:Incident/Attribute:parent_problem_id+' => '',
|
||||
'Class:Incident/Attribute:parent_problem_ref' => 'Ref problema principal',
|
||||
'Class:Incident/Attribute:parent_problem_ref' => 'Ref. Problema pai',
|
||||
'Class:Incident/Attribute:parent_problem_ref+' => '',
|
||||
'Class:Incident/Attribute:related_request_list' => 'Child requests~~',
|
||||
'Class:Incident/Attribute:related_request_list+' => '~~',
|
||||
'Class:Incident/Attribute:child_incidents_list' => 'Sub-Incidentes',
|
||||
'Class:Incident/Attribute:child_incidents_list+' => 'Todos os sub-incidentes vinculados a esse incidente',
|
||||
'Class:Incident/Attribute:related_request_list' => 'Solicitações filhas',
|
||||
'Class:Incident/Attribute:related_request_list+' => '',
|
||||
'Class:Incident/Attribute:child_incidents_list' => 'Incidentes filhos',
|
||||
'Class:Incident/Attribute:child_incidents_list+' => 'Todos os subincidentes associados a este incidente',
|
||||
'Class:Incident/Attribute:public_log' => 'Log público',
|
||||
'Class:Incident/Attribute:public_log+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction' => 'Satisfação do usuário',
|
||||
'Class:Incident/Attribute:user_satisfaction+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:1' => 'Muito satisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:1+' => 'Muito satisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:2' => 'Bastante satisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:2+' => 'Bastante satisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:3' => 'Bastante insatisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:3+' => 'Bastante insatisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:1+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:2' => 'Satisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:2+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:3' => 'Insatisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:3+' => '',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:4' => 'Muito insatisfeito',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:4+' => 'Muito insatisfeito',
|
||||
'Class:Incident/Attribute:user_comment' => 'Comentário usuário',
|
||||
'Class:Incident/Attribute:user_satisfaction/Value:4+' => '',
|
||||
'Class:Incident/Attribute:user_comment' => 'Comentário do usuário',
|
||||
'Class:Incident/Attribute:user_comment+' => '',
|
||||
'Class:Incident/Attribute:parent_incident_id_friendlyname' => 'parent_incident_id_friendlyname',
|
||||
'Class:Incident/Attribute:parent_incident_id_friendlyname+' => '',
|
||||
'Class:Incident/Stimulus:ev_assign' => 'Atribuir',
|
||||
'Class:Incident/Stimulus:ev_assign+' => '',
|
||||
'Class:Incident/Stimulus:ev_reassign' => 'Re-atribuir',
|
||||
'Class:Incident/Stimulus:ev_reassign' => 'Reatribuir',
|
||||
'Class:Incident/Stimulus:ev_reassign+' => '',
|
||||
'Class:Incident/Stimulus:ev_pending' => 'Pendente',
|
||||
'Class:Incident/Stimulus:ev_pending+' => '',
|
||||
'Class:Incident/Stimulus:ev_timeout' => 'Timeout',
|
||||
'Class:Incident/Stimulus:ev_timeout+' => '',
|
||||
'Class:Incident/Stimulus:ev_autoresolve' => 'Resolvido automaticamente',
|
||||
'Class:Incident/Stimulus:ev_autoresolve' => 'Solucionado automaticamente',
|
||||
'Class:Incident/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:Incident/Stimulus:ev_autoclose' => 'Fechado automaticamente',
|
||||
'Class:Incident/Stimulus:ev_autoclose+' => '',
|
||||
'Class:Incident/Stimulus:ev_resolve' => 'Marcar como resolvido',
|
||||
'Class:Incident/Stimulus:ev_resolve' => 'Marcar como solucionado',
|
||||
'Class:Incident/Stimulus:ev_resolve+' => '',
|
||||
'Class:Incident/Stimulus:ev_close' => 'Fechar esta solicitação',
|
||||
'Class:Incident/Stimulus:ev_close+' => '',
|
||||
'Class:Incident/Stimulus:ev_reopen' => 'Re-abrir',
|
||||
'Class:Incident/Stimulus:ev_reopen+' => '',
|
||||
'Class:Incident/Error:CannotAssignParentIncidentIdToSelf' => 'Não é possível atribuir o incidente principal ao próprio incidente',
|
||||
'Class:Incident/Error:CannotAssignParentIncidentIdToSelf' => 'Não é possível atribuir o incidente pai ao próprio incidente',
|
||||
|
||||
'Class:Incident/Method:ResolveChildTickets' => 'ResolveChildTickets',
|
||||
'Class:Incident/Method:ResolveChildTickets+' => 'Conecte a resolução ao ticket filho (ev_autoresolve) e alinhe as seguintes características: service, team, agent, resolution info',
|
||||
'Class:Incident/Method:ResolveChildTickets' => 'ResolveChildTickets (resolver solicitações filhas)',
|
||||
'Class:Incident/Method:ResolveChildTickets+' => 'Conecte a solução a solicitação filha (ev_autoresolve) e alinhe as seguintes características: serviço, equipe, agente, informação da solução',
|
||||
'Tickets:Related:OpenIncidents' => 'Incidentes abertos',
|
||||
));
|
||||
|
||||
Reference in New Issue
Block a user