From 65343a485f71aee68134fda5dab2a4e42de84e84 Mon Sep 17 00:00:00 2001 From: Romain Quetiez Date: Wed, 4 Jun 2014 14:29:22 +0000 Subject: [PATCH] Completed the portuguese translation (Brazil), provided in december... provided some time ago (by whom?) - modules updated: attachments, change, incident, request and request/ITIL, service for providers SVN:trunk[3194] --- .../pt_br .dict.itop-attachments.php | 41 ++ .../pt_br.dict.itop-change-mgmt.php | 137 +++++ .../pt_br.dict.itop-incident-mgmt-itil.php | 245 ++++++++ .../pt_br.dict.itop-request-mgmt-itil.php | 268 +++++++++ .../pt_br.dict.itop-request-mgmt.php | 296 ++++++++++ .../pt_br.dict.itop-service-mgmt-provider.php | 531 ++++++++++++++++++ 6 files changed, 1518 insertions(+) create mode 100644 datamodels/2.x/itop-attachments/pt_br .dict.itop-attachments.php create mode 100644 datamodels/2.x/itop-change-mgmt/pt_br.dict.itop-change-mgmt.php create mode 100644 datamodels/2.x/itop-incident-mgmt-itil/pt_br.dict.itop-incident-mgmt-itil.php create mode 100644 datamodels/2.x/itop-request-mgmt-itil/pt_br.dict.itop-request-mgmt-itil.php create mode 100644 datamodels/2.x/itop-request-mgmt/pt_br.dict.itop-request-mgmt.php create mode 100644 datamodels/2.x/itop-service-mgmt-provider/pt_br.dict.itop-service-mgmt-provider.php diff --git a/datamodels/2.x/itop-attachments/pt_br .dict.itop-attachments.php b/datamodels/2.x/itop-attachments/pt_br .dict.itop-attachments.php new file mode 100644 index 000000000..f48befaf0 --- /dev/null +++ b/datamodels/2.x/itop-attachments/pt_br .dict.itop-attachments.php @@ -0,0 +1,41 @@ + + + +/** + * Localized data + * + * @copyright Copyright (C) 2010-2012 Combodo SARL + * @license http://opensource.org/licenses/AGPL-3.0 + */ + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Attachments:TabTitle_Count' => 'Anexos (%1$d)', + 'Attachments:EmptyTabTitle' => 'Anexos', + 'Attachments:FieldsetTitle' => 'Anexos', + 'Attachments:DeleteBtn' => 'Excluir', + 'Attachments:History_File_Added' => 'Anexo %1$s adicionado.', + 'Attachments:History_File_Removed' => 'Anexo %1$s excluído.', + 'Attachments:AddAttachment' => 'Adicionar anexo: ', + 'Attachments:UploadNotAllowedOnThisSystem' => 'Arquivo carregado NÃO PERMITIDO pelo sistema.', + 'Attachment:Max_Go' => '(Tamanho máximo arquivo: %1$s Gb)', + 'Attachment:Max_Mo' => '(Tamanho máximo arquivo: %1$s Mb)', + 'Attachment:Max_Ko' => '(Tamanho máximo arquivo: %1$s Kb)', + 'Attachments:NoAttachment' => 'Nenhum anexo. ', +)); +?> diff --git a/datamodels/2.x/itop-change-mgmt/pt_br.dict.itop-change-mgmt.php b/datamodels/2.x/itop-change-mgmt/pt_br.dict.itop-change-mgmt.php new file mode 100644 index 000000000..b10d95798 --- /dev/null +++ b/datamodels/2.x/itop-change-mgmt/pt_br.dict.itop-change-mgmt.php @@ -0,0 +1,137 @@ + + + +/** + * Localized data + * + * @copyright Copyright (C) 2010-2012 Combodo SARL + * @license http://opensource.org/licenses/AGPL-3.0 + */ + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Menu:ChangeManagement' => 'Gerenciamento Mudanças', + 'Menu:Change:Overview' => 'Visão geral', + 'Menu:Change:Overview+' => '', + 'Menu:NewChange' => 'Nova mudança', + 'Menu:NewChange+' => 'Criar uma nova solicitação de mudança', + 'Menu:SearchChanges' => 'Pesquisar por mudanças', + 'Menu:SearchChanges+' => 'Pesquisar por solicitação de mudança', + 'Menu:Change:Shortcuts' => 'Atalho', + 'Menu:Change:Shortcuts+' => '', + 'Menu:WaitingAcceptance' => 'Mudanças à espera de aceitação', + 'Menu:WaitingAcceptance+' => '', + 'Menu:WaitingApproval' => 'Mudanças aguardando aprovação', + 'Menu:WaitingApproval+' => '', + 'Menu:Changes' => 'Mudanças abertas', + 'Menu:Changes+' => 'Todas mudanças abertas', + 'Menu:MyChanges' => 'Mudanças atribuídas a mim', + 'Menu:MyChanges+' => 'Mudanças atribuídas a mim (como Agente)', + 'UI-ChangeManagementOverview-ChangeByCategory-last-7-days' => 'Mudanças por categoria nos últimos 7 dias', + 'UI-ChangeManagementOverview-Last-7-days' => 'Número de mudanças nos últimos 7 dias', + 'UI-ChangeManagementOverview-ChangeByDomain-last-7-days' => 'Mudanças por domínio nos últimos 7 dias', + 'UI-ChangeManagementOverview-ChangeByStatus-last-7-days' => 'Mudanças por status nos últimos 7 dias', +)); + +// Dictionnay conventions +// Class: +// Class:+ +// Class:/Attribute: +// Class:/Attribute:+ +// Class:/Attribute:/Value: +// Class:/Attribute:/Value:+ +// Class:/Stimulus: +// Class:/Stimulus:+ + + +// +// Class: Change +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:Change' => 'Mudanças', + 'Class:Change+' => '', + 'Class:Change/Attribute:status' => 'Status', + 'Class:Change/Attribute:status+' => '', + 'Class:Change/Attribute:status/Value:new' => 'Nova', + 'Class:Change/Attribute:status/Value:new+' => '', + 'Class:Change/Attribute:status/Value:assigned' => 'Atribuido', + 'Class:Change/Attribute:status/Value:assigned+' => '', + 'Class:Change/Attribute:status/Value:planned' => 'Planejado', + 'Class:Change/Attribute:status/Value:planned+' => '', + 'Class:Change/Attribute:status/Value:rejected' => 'Rejeitado', + 'Class:Change/Attribute:status/Value:rejected+' => '', + 'Class:Change/Attribute:status/Value:approved' => 'Aprovado', + 'Class:Change/Attribute:status/Value:approved+' => '', + 'Class:Change/Attribute:status/Value:closed' => 'Fechado', + 'Class:Change/Attribute:status/Value:closed+' => '', + 'Class:Change/Attribute:category' => 'Categoria', + 'Class:Change/Attribute:category+' => '', + 'Class:Change/Attribute:category/Value:application' => 'aplicação', + 'Class:Change/Attribute:category/Value:application+' => 'aplicação', + 'Class:Change/Attribute:category/Value:hardware' => 'hardware', + 'Class:Change/Attribute:category/Value:hardware+' => 'hardware', + 'Class:Change/Attribute:category/Value:network' => 'rede', + 'Class:Change/Attribute:category/Value:network+' => 'rede', + 'Class:Change/Attribute:category/Value:other' => 'outro', + 'Class:Change/Attribute:category/Value:other+' => 'outro', + 'Class:Change/Attribute:category/Value:software' => 'software', + 'Class:Change/Attribute:category/Value:software+' => 'software', + 'Class:Change/Attribute:category/Value:system' => 'sistema', + 'Class:Change/Attribute:category/Value:system+' => 'sistema', + 'Class:Change/Attribute:reject_reason' => 'Razão rejeição', + 'Class:Change/Attribute:reject_reason+' => '', + 'Class:Change/Attribute:changemanager_id' => 'Gerente mudança', + 'Class:Change/Attribute:changemanager_id+' => '', + 'Class:Change/Attribute:changemanager_email' => 'Email gerente mudança', + 'Class:Change/Attribute:changemanager_email+' => '', + 'Class:Change/Attribute:parent_id' => 'Parente mudança', + 'Class:Change/Attribute:parent_id+' => '', + 'Class:Change/Attribute:parent_name' => 'Ref parente mudança', + 'Class:Change/Attribute:parent_name+' => '', + 'Class:Change/Attribute:creation_date' => 'Data criação', + 'Class:Change/Attribute:creation_date+' => '', + 'Class:Change/Attribute:approval_date' => 'Data aprovação', + 'Class:Change/Attribute:approval_date+' => '', + 'Class:Change/Attribute:fallback_plan' => 'Plano de contingência', + 'Class:Change/Attribute:fallback_plan+' => '', + 'Class:Change/Attribute:related_request_list' => 'Solicitações relacionadas', + 'Class:Change/Attribute:related_request_list+' => 'Todas as solicitações de usuários ligados a esta mudança', + 'Class:Change/Attribute:related_incident_list' => 'Incidentes relacionados', + 'Class:Change/Attribute:related_incident_list+' => 'Todos os incidentes ligados a esta mudança', + 'Class:Change/Attribute:related_problems_list' => 'Problemas relacionados', + 'Class:Change/Attribute:related_problems_list+' => 'Todos os problemas relacionados com esta mudança', + 'Class:Change/Attribute:child_changes_list' => 'Mudanças filhas', + 'Class:Change/Attribute:child_changes_list+' => 'Todas as sub-mudanças ligadas a esta mudança', + 'Class:Change/Attribute:parent_id_friendlyname' => 'Nome amigável mudança relacionado', + 'Class:Change/Attribute:parent_id_friendlyname+' => '', + 'Class:Change/Stimulus:ev_assign' => 'Atribuir', + 'Class:Change/Stimulus:ev_assign+' => '', + 'Class:Change/Stimulus:ev_plan' => 'Planejar', + 'Class:Change/Stimulus:ev_plan+' => '', + 'Class:Change/Stimulus:ev_reject' => 'Rejeitar', + 'Class:Change/Stimulus:ev_reject+' => '', + 'Class:Change/Stimulus:ev_reopen' => 'Re-abrir', + 'Class:Change/Stimulus:ev_reopen+' => '', + 'Class:Change/Stimulus:ev_approve' => 'Aprovar', + 'Class:Change/Stimulus:ev_approve+' => '', + 'Class:Change/Stimulus:ev_finish' => 'Fechar', + 'Class:Change/Stimulus:ev_finish+' => '', +)); + +?> diff --git a/datamodels/2.x/itop-incident-mgmt-itil/pt_br.dict.itop-incident-mgmt-itil.php b/datamodels/2.x/itop-incident-mgmt-itil/pt_br.dict.itop-incident-mgmt-itil.php new file mode 100644 index 000000000..6bf38681f --- /dev/null +++ b/datamodels/2.x/itop-incident-mgmt-itil/pt_br.dict.itop-incident-mgmt-itil.php @@ -0,0 +1,245 @@ + + + +/** + * Localized data + * + * @copyright Copyright (C) 2010-2012 Combodo SARL + * @license http://opensource.org/licenses/AGPL-3.0 + */ + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Menu:IncidentManagement' => 'Gerenciamento Incidentes', + 'Menu:IncidentManagement+' => 'Gerenciamento Incidentes', + 'Menu:Incident:Overview' => 'Visão geral', + 'Menu:Incident:Overview+' => 'Visão geral', + 'Menu:NewIncident' => 'Novo incidente', + 'Menu:NewIncident+' => 'Criar uma novo incidente', + 'Menu:SearchIncidents' => 'Pesquisar por incidentes', + 'Menu:SearchIncidents+' => 'Pesquisar por solicitações incidentes', + 'Menu:Incident:Shortcuts' => 'Atalho', + 'Menu:Incident:Shortcuts+' => '', + 'Menu:Incident:MyIncidents' => 'Incidentes atribuídos para mim', + 'Menu:Incident:MyIncidents+' => 'Incidentes atribuídos para mim (como agente)', + 'Menu:Incident:EscalatedIncidents' => 'Incidentes escalados', + 'Menu:Incident:EscalatedIncidents+' => 'Incidentes escalados', + 'Menu:Incident:OpenIncidents' => 'Todos incidentes abertos', + 'Menu:Incident:OpenIncidents+' => 'Todos incidentes abertos', + 'Menu:Incident:UnassignedIncidents' => 'Incidentes ainda não atribuídos', + 'Menu:Incident:UnassignedIncidents+' => 'Incidentes ainda não atribuídos', + 'Menu:Incident:HelpdeskIncidents' => 'Incidentes atribuídos a nível 2', + 'Menu:Incident:HelpdeskIncidents+' => 'Incidentes atribuídos a nível 2', + 'UI-IncidentManagementOverview-IncidentByPriority-last-14-days' => 'Últimos 14 dias por incidente prioridade', + 'UI-IncidentManagementOverview-Last-14-days' => 'Últimos 14 dias por incidente prioridade', + 'UI-IncidentManagementOverview-OpenIncidentByStatus' => 'Incidentes abertos por estado', + 'UI-IncidentManagementOverview-OpenIncidentByAgent' => 'Incidentes abertos por agentes', + 'UI-IncidentManagementOverview-OpenIncidentByCustomer' => 'Incidentes abertos por cliente', +)); + + + + +// Dictionnay conventions +// Class: +// Class:+ +// Class:/Attribute: +// Class:/Attribute:+ +// Class:/Attribute:/Value: +// Class:/Attribute:/Value:+ +// Class:/Stimulus: +// Class:/Stimulus:+ + +// +// Class: Incident +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:Incident' => 'Incidente', + 'Class:Incident+' => '', + 'Class:Incident/Attribute:status' => 'Estado', + 'Class:Incident/Attribute:status+' => '', + 'Class:Incident/Attribute:status/Value:new' => 'Novo', + 'Class:Incident/Attribute:status/Value:new+' => '', + 'Class:Incident/Attribute:status/Value:escalated_tto' => 'TTO escalado', + 'Class:Incident/Attribute:status/Value:escalated_tto+' => '', + 'Class:Incident/Attribute:status/Value:assigned' => 'Atribuído', + 'Class:Incident/Attribute:status/Value:assigned+' => '', + 'Class:Incident/Attribute:status/Value:escalated_ttr' => 'TTR escalado', + 'Class:Incident/Attribute:status/Value:escalated_ttr+' => '', + 'Class:Incident/Attribute:status/Value:waiting_for_approval' => 'Aguardando aprovação', + 'Class:Incident/Attribute:status/Value:waiting_for_approval+' => '', + 'Class:Incident/Attribute:status/Value:pending' => 'Pendente', + 'Class:Incident/Attribute:status/Value:pending+' => '', + 'Class:Incident/Attribute:status/Value:resolved' => 'Resolvido', + 'Class:Incident/Attribute:status/Value:resolved+' => '', + 'Class:Incident/Attribute:status/Value:closed' => 'Fechado', + 'Class:Incident/Attribute:status/Value:closed+' => '', + 'Class:Incident/Attribute:impact' => 'Impacto', + 'Class:Incident/Attribute:impact+' => '', + 'Class:Incident/Attribute:impact/Value:1' => 'Um departamento', + 'Class:Incident/Attribute:impact/Value:1+' => '', + 'Class:Incident/Attribute:impact/Value:2' => 'Um serviço', + 'Class:Incident/Attribute:impact/Value:2+' => '', + 'Class:Incident/Attribute:impact/Value:3' => 'Uma pessoa', + 'Class:Incident/Attribute:impact/Value:3+' => '', + 'Class:Incident/Attribute:priority' => 'Prioridade', + 'Class:Incident/Attribute:priority+' => '', + 'Class:Incident/Attribute:priority/Value:1' => 'Crítica', + 'Class:Incident/Attribute:priority/Value:1+' => 'Crítica', + 'Class:Incident/Attribute:priority/Value:2' => 'Alta', + 'Class:Incident/Attribute:priority/Value:2+' => 'Alta', + 'Class:Incident/Attribute:priority/Value:3' => 'Média', + 'Class:Incident/Attribute:priority/Value:3+' => 'Média', + 'Class:Incident/Attribute:priority/Value:4' => 'Baixa', + 'Class:Incident/Attribute:priority/Value:4+' => 'Baixa', + 'Class:Incident/Attribute:urgency' => 'Urgência', + 'Class:Incident/Attribute:urgency+' => '', + 'Class:Incident/Attribute:urgency/Value:1' => 'Crítica', + 'Class:Incident/Attribute:urgency/Value:1+' => 'Crítica', + 'Class:Incident/Attribute:urgency/Value:2' => 'Alta', + 'Class:Incident/Attribute:urgency/Value:2+' => 'Alta', + 'Class:Incident/Attribute:urgency/Value:3' => 'Média', + 'Class:Incident/Attribute:urgency/Value:3+' => 'Média', + 'Class:Incident/Attribute:urgency/Value:4' => 'Baixa', + 'Class:Incident/Attribute:urgency/Value:4+' => 'Baixa', + 'Class:Incident/Attribute:origin' => 'Origem', + 'Class:Incident/Attribute:origin+' => '', + 'Class:Incident/Attribute:origin/Value:mail' => 'Email', + 'Class:Incident/Attribute:origin/Value:mail+' => 'Email', + 'Class:Incident/Attribute:origin/Value:monitoring' => 'Monitoramento', + 'Class:Incident/Attribute:origin/Value:monitoring+' => 'Monitoramento', + 'Class:Incident/Attribute:origin/Value:phone' => 'Telefone', + 'Class:Incident/Attribute:origin/Value:phone+' => 'Telefone', + 'Class:Incident/Attribute:origin/Value:portal' => 'Portal', + 'Class:Incident/Attribute:origin/Value:portal+' => 'Portal', + 'Class:Incident/Attribute:service_id' => 'Serviço', + 'Class:Incident/Attribute:service_id+' => '', + 'Class:Incident/Attribute:service_name' => 'Nome serviço', + 'Class:Incident/Attribute:service_name+' => '', + 'Class:Incident/Attribute:servicesubcategory_id' => 'Sub-categoria serviço', + 'Class:Incident/Attribute:servicesubcategory_id+' => '', + 'Class:Incident/Attribute:servicesubcategory_name' => 'Nome Sub-categoria serviço', + 'Class:Incident/Attribute:servicesubcategory_name+' => '', + 'Class:Incident/Attribute:escalation_flag' => 'Alerta vermelho', + 'Class:Incident/Attribute:escalation_flag+' => '', + 'Class:Incident/Attribute:escalation_flag/Value:no' => 'Não', + 'Class:Incident/Attribute:escalation_flag/Value:no+' => 'Não', + 'Class:Incident/Attribute:escalation_flag/Value:yes' => 'Sim', + 'Class:Incident/Attribute:escalation_flag/Value:yes+' => 'Sim', + 'Class:Incident/Attribute:escalation_reason' => 'Razão alerta', + 'Class:Incident/Attribute:escalation_reason+' => '', + 'Class:Incident/Attribute:assignment_date' => 'Data atribuição', + 'Class:Incident/Attribute:assignment_date+' => '', + 'Class:Incident/Attribute:resolution_date' => 'Data resolução', + 'Class:Incident/Attribute:resolution_date+' => '', + 'Class:Incident/Attribute:last_pending_date' => 'Última data pendente', + 'Class:Incident/Attribute:last_pending_date+' => '', + 'Class:Incident/Attribute:cumulatedpending' => 'Pendências acumuladas', + 'Class:Incident/Attribute:cumulatedpending+' => '', + 'Class:Incident/Attribute:tto' => 'TTO', + 'Class:Incident/Attribute:tto+' => '', + 'Class:Incident/Attribute:ttr' => 'TTR', + 'Class:Incident/Attribute:ttr+' => '', + 'Class:Incident/Attribute:tto_escalation_deadline' => 'Prazo determinado TTO', + 'Class:Incident/Attribute:tto_escalation_deadline+' => '', + 'Class:Incident/Attribute:sla_tto_passed' => 'SLA TTO passou', + 'Class:Incident/Attribute:sla_tto_passed+' => '', + 'Class:Incident/Attribute:sla_tto_over' => 'SLA TTO acima', + 'Class:Incident/Attribute:sla_tto_over+' => '', + 'Class:Incident/Attribute:ttr_escalation_deadline' => 'Prazo determinado TTR', + 'Class:Incident/Attribute:ttr_escalation_deadline+' => '', + 'Class:Incident/Attribute:sla_ttr_passed' => 'SLA TTR passou', + 'Class:Incident/Attribute:sla_ttr_passed+' => '', + 'Class:Incident/Attribute:sla_ttr_over' => 'SLA TTR acima', + 'Class:Incident/Attribute:sla_ttr_over+' => '', + 'Class:Incident/Attribute:time_spent' => 'Atraso resolução', + 'Class:Incident/Attribute:time_spent+' => '', + 'Class:Incident/Attribute:resolution_code' => 'Código resolução', + 'Class:Incident/Attribute:resolution_code+' => '', + 'Class:Incident/Attribute:resolution_code/Value:assistance' => 'Assistência', + 'Class:Incident/Attribute:resolution_code/Value:assistance+' => 'Assistência', + 'Class:Incident/Attribute:resolution_code/Value:bug fixed' => 'Bug corrigido', + 'Class:Incident/Attribute:resolution_code/Value:bug fixed+' => 'Bug corrigido', + 'Class:Incident/Attribute:resolution_code/Value:hardware repair' => 'Hardware reparado', + 'Class:Incident/Attribute:resolution_code/Value:hardware repair+' => 'Hardware reparado', + 'Class:Incident/Attribute:resolution_code/Value:other' => 'Outro', + 'Class:Incident/Attribute:resolution_code/Value:other+' => 'Outro', + 'Class:Incident/Attribute:resolution_code/Value:software patch' => 'Software patch', + 'Class:Incident/Attribute:resolution_code/Value:software patch+' => 'Software patch', + 'Class:Incident/Attribute:resolution_code/Value:system update' => 'Atualização sistema', + 'Class:Incident/Attribute:resolution_code/Value:system update+' => 'Atualização sistema', + 'Class:Incident/Attribute:resolution_code/Value:training' => 'Treinamento', + 'Class:Incident/Attribute:resolution_code/Value:training+' => 'Treinamento', + 'Class:Incident/Attribute:solution' => 'Solução', + 'Class:Incident/Attribute:solution+' => '', + 'Class:Incident/Attribute:pending_reason' => 'Razão pendência', + 'Class:Incident/Attribute:pending_reason+' => '', + 'Class:Incident/Attribute:parent_incident_id' => 'Incidente principal', + 'Class:Incident/Attribute:parent_incident_id+' => '', + 'Class:Incident/Attribute:parent_incident_ref' => 'Ref Incidente principal', + 'Class:Incident/Attribute:parent_incident_ref+' => '', + 'Class:Incident/Attribute:parent_problem_id' => 'Problema principal', + 'Class:Incident/Attribute:parent_problem_id+' => '', + 'Class:Incident/Attribute:parent_problem_ref' => 'Ref problema principal', + 'Class:Incident/Attribute:parent_problem_ref+' => '', + 'Class:Incident/Attribute:parent_change_id' => 'Mudança principal', + 'Class:Incident/Attribute:parent_change_id+' => '', + 'Class:Incident/Attribute:parent_change_ref' => 'Ref mudança principal', + 'Class:Incident/Attribute:parent_change_ref+' => '', + 'Class:Incident/Attribute:child_incidents_list' => 'Sub-Incidentes', + 'Class:Incident/Attribute:child_incidents_list+' => 'Todos os sub-incidentes vinculados a esse incidente', + 'Class:Incident/Attribute:public_log' => 'Log público', + 'Class:Incident/Attribute:public_log+' => '', + 'Class:Incident/Attribute:user_satisfaction' => 'Satisfação do usuário', + 'Class:Incident/Attribute:user_satisfaction+' => '', + 'Class:Incident/Attribute:user_satisfaction/Value:1' => 'Muito satisfeito', + 'Class:Incident/Attribute:user_satisfaction/Value:1+' => 'Muito satisfeito', + 'Class:Incident/Attribute:user_satisfaction/Value:2' => 'Bastante satisfeito', + 'Class:Incident/Attribute:user_satisfaction/Value:2+' => 'Bastante satisfeito', + 'Class:Incident/Attribute:user_satisfaction/Value:3' => 'Bastante insatisfeito', + 'Class:Incident/Attribute:user_satisfaction/Value:3+' => 'Bastante insatisfeito', + 'Class:Incident/Attribute:user_satisfaction/Value:4' => 'Muito insatisfeito', + 'Class:Incident/Attribute:user_satisfaction/Value:4+' => 'Muito insatisfeito', + 'Class:Incident/Attribute:user_comment' => 'Comentário usuário', + 'Class:Incident/Attribute:user_comment+' => '', + 'Class:Incident/Attribute:parent_incident_id_friendlyname' => 'parent_incident_id_friendlyname', + 'Class:Incident/Attribute:parent_incident_id_friendlyname+' => '', + 'Class:Incident/Stimulus:ev_assign' => 'Atribuir', + 'Class:Incident/Stimulus:ev_assign+' => '', + 'Class:Incident/Stimulus:ev_reassign' => 'Re-atribuir', + 'Class:Incident/Stimulus:ev_reassign+' => '', + 'Class:Incident/Stimulus:ev_pending' => 'Pendente', + 'Class:Incident/Stimulus:ev_pending+' => '', + 'Class:Incident/Stimulus:ev_timeout' => 'Timeout', + 'Class:Incident/Stimulus:ev_timeout+' => '', + 'Class:Incident/Stimulus:ev_autoresolve' => 'Resolvido automaticamente', + 'Class:Incident/Stimulus:ev_autoresolve+' => '', + 'Class:Incident/Stimulus:ev_autoclose' => 'Fechado automaticamente', + 'Class:Incident/Stimulus:ev_autoclose+' => '', + 'Class:Incident/Stimulus:ev_resolve' => 'Marcar como resolvido', + 'Class:Incident/Stimulus:ev_resolve+' => '', + 'Class:Incident/Stimulus:ev_close' => 'Fechar esta solicitação', + 'Class:Incident/Stimulus:ev_close+' => '', + 'Class:Incident/Stimulus:ev_reopen' => 'Re-abrir', + 'Class:Incident/Stimulus:ev_reopen+' => '', + 'Class:Incident/Error:CannotAssignParentIncidentIdToSelf' => 'Não é possível atribuir o incidente principal ao próprio incidente', +)); + + +?> diff --git a/datamodels/2.x/itop-request-mgmt-itil/pt_br.dict.itop-request-mgmt-itil.php b/datamodels/2.x/itop-request-mgmt-itil/pt_br.dict.itop-request-mgmt-itil.php new file mode 100644 index 000000000..b56ee1385 --- /dev/null +++ b/datamodels/2.x/itop-request-mgmt-itil/pt_br.dict.itop-request-mgmt-itil.php @@ -0,0 +1,268 @@ + + + +/** + * Localized data + * + * @copyright Copyright (C) 2010-2012 Combodo SARL + * @license http://opensource.org/licenses/AGPL-3.0 + */ + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Menu:RequestManagement' => 'Gerenciamento Solicitações', + 'Menu:RequestManagement+' => 'Gerenciamento Solicitações', + 'Menu:RequestManagementProvider' => 'Provedor de Solicitações', + 'Menu:RequestManagementProvider+' => 'Provedor de Solicitações', + 'Menu:UserRequest:Provider' => 'Solicitações abertas transferidas para provedor', + 'Menu:UserRequest:Provider+' => 'Solicitações abertas transferidas para provedor', + 'Menu:UserRequest:Overview' => 'Visão geral', + 'Menu:UserRequest:Overview+' => 'Visão geral', + 'Menu:NewUserRequest' => 'Nova solicitação', + 'Menu:NewUserRequest+' => 'Criar uma nova solicitação', + 'Menu:SearchUserRequests' => 'Pesquisar por solicitação', + 'Menu:SearchUserRequests+' => 'Pesquisar por solicitação', + 'Menu:UserRequest:Shortcuts' => 'Atalho', + 'Menu:UserRequest:Shortcuts+' => '', + 'Menu:UserRequest:MyRequests' => 'Solicitações abertas por mim', + 'Menu:UserRequest:MyRequests+' => 'Solicitações abertas por mim (como agente)', + 'Menu:UserRequest:MySupportRequests' => "Minhas solicitações de suporte", + 'Menu:UserRequest:MySupportRequests+' => "Minhas solicitações de suporte", + 'Menu:UserRequest:EscalatedRequests' => 'Hot Requests', + 'Menu:UserRequest:EscalatedRequests+' => 'Hot Requests', + 'Menu:UserRequest:OpenRequests' => 'Todas solicitações abertas', + 'Menu:UserRequest:OpenRequests+' => 'Todas solicitações abertas', + 'UI:WelcomeMenu:MyAssignedCalls' => 'Solicitações atribuidas a mim', + 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Solicitações dos últimos 14 dias por tipo', + 'UI-RequestManagementOverview-Last-14-days' => 'Número de solicitações dos últimos 14 dias', + 'UI-RequestManagementOverview-OpenRequestByStatus' => 'Solicitações abertas por status', + 'UI-RequestManagementOverview-OpenRequestByAgent' => 'Solicitações abertas por agente', + 'UI-RequestManagementOverview-OpenRequestByType' => 'Solicitações abertas por tipo', + 'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Solicitações abertas por cliente', + 'Class:UserRequest:KnownErrorList' => 'Erros conhecidos', +)); + +// Dictionnay conventions +// Class: +// Class:+ +// Class:/Attribute: +// Class:/Attribute:+ +// Class:/Attribute:/Value: +// Class:/Attribute:/Value:+ +// Class:/Stimulus: +// Class:/Stimulus:+ + +// +// Class: UserRequest +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:UserRequest' => 'Solicitação usuário', + 'Class:UserRequest+' => '', + 'Class:UserRequest/Attribute:status' => 'Estado', + 'Class:UserRequest/Attribute:status+' => '', + 'Class:UserRequest/Attribute:status/Value:new' => 'Nova', + 'Class:UserRequest/Attribute:status/Value:new+' => '', + 'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'TTO escalado', + 'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '', + 'Class:UserRequest/Attribute:status/Value:assigned' => 'Atribuído', + 'Class:UserRequest/Attribute:status/Value:assigned+' => '', + 'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'TTR escalado', + 'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '', + 'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Aguardando aprovação', + 'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '', + 'Class:UserRequest/Attribute:status/Value:approved' => 'Aprovado', + 'Class:UserRequest/Attribute:status/Value:approved+' => '', + 'Class:UserRequest/Attribute:status/Value:rejected' => 'Rejeitado', + 'Class:UserRequest/Attribute:status/Value:rejected+' => '', + 'Class:UserRequest/Attribute:status/Value:pending' => 'Pendência', + 'Class:UserRequest/Attribute:status/Value:pending+' => '', + 'Class:UserRequest/Attribute:status/Value:resolved' => 'Resolvido', + 'Class:UserRequest/Attribute:status/Value:resolved+' => '', + 'Class:UserRequest/Attribute:status/Value:closed' => 'Fechado', + 'Class:UserRequest/Attribute:status/Value:closed+' => '', + 'Class:UserRequest/Attribute:request_type' => 'Tipo solicitação', + 'Class:UserRequest/Attribute:request_type+' => '', + 'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Solicitação serviço', + 'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Solicitação serviço', + 'Class:UserRequest/Attribute:impact' => 'Impacto', + 'Class:UserRequest/Attribute:impact+' => '', + 'Class:UserRequest/Attribute:impact/Value:1' => 'Um departamento', + 'Class:UserRequest/Attribute:impact/Value:1+' => '', + 'Class:UserRequest/Attribute:impact/Value:2' => 'Um serviço', + 'Class:UserRequest/Attribute:impact/Value:2+' => '', + 'Class:UserRequest/Attribute:impact/Value:3' => 'Uma pessoa', + 'Class:UserRequest/Attribute:impact/Value:3+' => '', + 'Class:UserRequest/Attribute:priority' => 'Prioridade', + 'Class:UserRequest/Attribute:priority+' => '', + 'Class:UserRequest/Attribute:priority/Value:1' => 'Crítica', + 'Class:UserRequest/Attribute:priority/Value:1+' => 'Crítica', + 'Class:UserRequest/Attribute:priority/Value:2' => 'Alta', + 'Class:UserRequest/Attribute:priority/Value:2+' => 'Alta', + 'Class:UserRequest/Attribute:priority/Value:3' => 'Média', + 'Class:UserRequest/Attribute:priority/Value:3+' => 'Média', + 'Class:UserRequest/Attribute:priority/Value:4' => 'Baixa', + 'Class:UserRequest/Attribute:priority/Value:4+' => 'Baixa', + 'Class:UserRequest/Attribute:urgency' => 'Urgência', + 'Class:UserRequest/Attribute:urgency+' => '', + 'Class:UserRequest/Attribute:urgency/Value:1' => 'Crítica', + 'Class:UserRequest/Attribute:urgency/Value:1+' => 'Crítica', + 'Class:UserRequest/Attribute:urgency/Value:2' => 'Alta', + 'Class:UserRequest/Attribute:urgency/Value:2+' => 'Alta', + 'Class:UserRequest/Attribute:urgency/Value:3' => 'Média', + 'Class:UserRequest/Attribute:urgency/Value:3+' => 'Média', + 'Class:UserRequest/Attribute:urgency/Value:4' => 'Baixa', + 'Class:UserRequest/Attribute:urgency/Value:4+' => 'Baixa', + 'Class:UserRequest/Attribute:origin' => 'Origem', + 'Class:UserRequest/Attribute:origin+' => '', + 'Class:UserRequest/Attribute:origin/Value:mail' => 'Email', + 'Class:UserRequest/Attribute:origin/Value:mail+' => 'Email', + 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoramento', + 'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Monitoramento', + 'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefone', + 'Class:UserRequest/Attribute:origin/Value:phone+' => 'Telefone', + 'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal', + 'Class:UserRequest/Attribute:origin/Value:portal+' => 'Portal', + 'Class:UserRequest/Attribute:approver_id' => 'Aprovador', + 'Class:UserRequest/Attribute:approver_id+' => '', + 'Class:UserRequest/Attribute:approver_email' => 'Email aprovador', + 'Class:UserRequest/Attribute:approver_email+' => '', + 'Class:UserRequest/Attribute:service_id' => 'Serviço', + 'Class:UserRequest/Attribute:service_id+' => '', + 'Class:UserRequest/Attribute:service_name' => 'Nome serviço', + 'Class:UserRequest/Attribute:service_name+' => '', + 'Class:UserRequest/Attribute:servicesubcategory_id' => 'Sub-categoria serviço', + 'Class:UserRequest/Attribute:servicesubcategory_id+' => '', + 'Class:UserRequest/Attribute:servicesubcategory_name' => 'Nome Sub-categoria serviço', + 'Class:UserRequest/Attribute:servicesubcategory_name+' => '', + 'Class:UserRequest/Attribute:escalation_flag' => 'Alerta vermelho', + 'Class:UserRequest/Attribute:escalation_flag+' => '', + 'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Não', + 'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'Não', + 'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Sim', + 'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Sim', + 'Class:UserRequest/Attribute:escalation_reason' => 'Hot reason', + 'Class:UserRequest/Attribute:escalation_reason+' => '', + 'Class:UserRequest/Attribute:assignment_date' => 'Data atribuição', + 'Class:UserRequest/Attribute:assignment_date+' => '', + 'Class:UserRequest/Attribute:resolution_date' => 'Data resolução', + 'Class:UserRequest/Attribute:resolution_date+' => '', + 'Class:UserRequest/Attribute:last_pending_date' => 'Última data pendente', + 'Class:UserRequest/Attribute:last_pending_date+' => '', + 'Class:UserRequest/Attribute:cumulatedpending' => 'Pendências acumuladas', + 'Class:UserRequest/Attribute:cumulatedpending+' => '', + 'Class:UserRequest/Attribute:tto' => 'TTO', + 'Class:UserRequest/Attribute:tto+' => '', + 'Class:UserRequest/Attribute:ttr' => 'TTR', + 'Class:UserRequest/Attribute:ttr+' => '', + 'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Prazo determinado TTO', + 'Class:UserRequest/Attribute:tto_escalation_deadline+' => '', + 'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO passou', + 'Class:UserRequest/Attribute:sla_tto_passed+' => '', + 'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO acima', + 'Class:UserRequest/Attribute:sla_tto_over+' => '', + 'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Prazo determinado TTR', + 'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '', + 'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR passou', + 'Class:UserRequest/Attribute:sla_ttr_passed+' => '', + 'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR acima', + 'Class:UserRequest/Attribute:sla_ttr_over+' => '', + 'Class:UserRequest/Attribute:time_spent' => 'Atraso resolução', + 'Class:UserRequest/Attribute:time_spent+' => '', + 'Class:UserRequest/Attribute:resolution_code' => 'Código resolução', + 'Class:UserRequest/Attribute:resolution_code+' => '', + 'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistência', + 'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'Assistência', + 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bug corrigido', + 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Bug corrigido', + 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware reparado', + 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Hardware reparado', + 'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Outro', + 'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'Outro', + 'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software patch', + 'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'Software patch', + 'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Atualização sistema', + 'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'Atualização sistema', + 'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Treinamento', + 'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'Treinamento', + 'Class:UserRequest/Attribute:solution' => 'Solução', + 'Class:UserRequest/Attribute:solution+' => '', + 'Class:UserRequest/Attribute:pending_reason' => 'Razão pendência', + 'Class:UserRequest/Attribute:pending_reason+' => '', + 'Class:UserRequest/Attribute:parent_request_id' => 'Solicitação principal', + 'Class:UserRequest/Attribute:parent_request_id+' => '', + 'Class:UserRequest/Attribute:parent_incident_id' => 'Incidente principal', + 'Class:UserRequest/Attribute:parent_incident_id+' => '', + 'Class:UserRequest/Attribute:parent_request_ref' => 'Ref solitação', + 'Class:UserRequest/Attribute:parent_request_ref+' => '', + 'Class:UserRequest/Attribute:parent_problem_id' => 'Problema principal', + 'Class:UserRequest/Attribute:parent_problem_id+' => '', + 'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref problema', + 'Class:UserRequest/Attribute:parent_problem_ref+' => '', + 'Class:UserRequest/Attribute:parent_change_id' => 'Mudança principal', + 'Class:UserRequest/Attribute:parent_change_id+' => '', + 'Class:UserRequest/Attribute:parent_change_ref' => 'Ref mudança', + 'Class:UserRequest/Attribute:parent_change_ref+' => '', + 'Class:UserRequest/Attribute:related_request_list' => 'Sub-Solicitação', + 'Class:UserRequest/Attribute:related_request_list+' => 'Todas as solicitações vinculadas a essa solicitação principal', + 'Class:UserRequest/Attribute:public_log' => 'Log público', + 'Class:UserRequest/Attribute:public_log+' => '', + 'Class:UserRequest/Attribute:user_satisfaction' => 'Satisfação do usuário', + 'Class:UserRequest/Attribute:user_satisfaction+' => '', + 'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Muito satisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Muito satisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Bastante satisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Bastante satisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Bastante insatisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Bastante insatisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Muito insatisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Muito insatisfeito', + 'Class:UserRequest/Attribute:user_comment' => 'Comentário usuário', + 'Class:UserRequest/Attribute:user_comment+' => '', + 'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname', + 'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '', + 'Class:UserRequest/Stimulus:ev_assign' => 'Atribuir', + 'Class:UserRequest/Stimulus:ev_assign+' => '', + 'Class:UserRequest/Stimulus:ev_reassign' => 'Re-atribuir', + 'Class:UserRequest/Stimulus:ev_reassign+' => '', + 'Class:UserRequest/Stimulus:ev_approve' => 'Aprovar', + 'Class:UserRequest/Stimulus:ev_approve+' => '', + 'Class:UserRequest/Stimulus:ev_reject' => 'Rejeitar', + 'Class:UserRequest/Stimulus:ev_reject+' => '', + 'Class:UserRequest/Stimulus:ev_pending' => 'Pendência', + 'Class:UserRequest/Stimulus:ev_pending+' => '', + 'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout', + 'Class:UserRequest/Stimulus:ev_timeout+' => '', + 'Class:UserRequest/Stimulus:ev_autoresolve' => 'Resolvido automaticamente', + 'Class:UserRequest/Stimulus:ev_autoresolve+' => '', + 'Class:UserRequest/Stimulus:ev_autoclose' => 'Fechado automaticamente', + 'Class:UserRequest/Stimulus:ev_autoclose+' => '', + 'Class:UserRequest/Stimulus:ev_resolve' => 'Marcar como resolvido', + 'Class:UserRequest/Stimulus:ev_resolve+' => '', + 'Class:UserRequest/Stimulus:ev_close' => 'Fechar esta solicitação', + 'Class:UserRequest/Stimulus:ev_close+' => '', + 'Class:UserRequest/Stimulus:ev_reopen' => 'Re-abrir', + 'Class:UserRequest/Stimulus:ev_reopen+' => '', + 'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Aguardar por aprovação', + 'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '', + 'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Não é possível atribuir a solicitação principal para a própria solicitação', +)); + + + +?> diff --git a/datamodels/2.x/itop-request-mgmt/pt_br.dict.itop-request-mgmt.php b/datamodels/2.x/itop-request-mgmt/pt_br.dict.itop-request-mgmt.php new file mode 100644 index 000000000..6b315b94a --- /dev/null +++ b/datamodels/2.x/itop-request-mgmt/pt_br.dict.itop-request-mgmt.php @@ -0,0 +1,296 @@ + + + +/** + * Localized data + * + * @copyright Copyright (C) 2010-2012 Combodo SARL + * @license http://opensource.org/licenses/AGPL-3.0 + */ + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Menu:RequestManagement' => 'Gerenciamento Solicitações', + 'Menu:RequestManagement+' => 'Gerenciamento Solicitações', + 'Menu:RequestManagementProvider' => 'Solicitações provedoras', + 'Menu:RequestManagementProvider+' => 'Solicitações provedoras', + 'Menu:UserRequest:Provider' => 'Solicitações abertas transferidas para provedor', + 'Menu:UserRequest:Provider+' => 'Solicitações abertas transferidas para provedor', + 'Menu:UserRequest:Overview' => 'Visão geral', + 'Menu:UserRequest:Overview+' => 'Visão geral', + 'Menu:NewUserRequest' => 'Nova solicitação', + 'Menu:NewUserRequest+' => 'Criar uma nova solicitação', + 'Menu:SearchUserRequests' => 'Pesquisar por solicitação', + 'Menu:SearchUserRequests+' => 'Pesquisar por solicitação', + 'Menu:UserRequest:Shortcuts' => 'Atalho', + 'Menu:UserRequest:Shortcuts+' => '', + 'Menu:UserRequest:MyRequests' => 'Solicitações abertas por mim', + 'Menu:UserRequest:MyRequests+' => 'Solicitações abertas por mim (como agente)', + 'Menu:UserRequest:MySupportRequests' => "Minhas solicitações de suporte", + 'Menu:UserRequest:MySupportRequests+' => "Minhas solicitações de suporte", + 'Menu:UserRequest:EscalatedRequests' => 'Hot requests', + 'Menu:UserRequest:EscalatedRequests+' => 'Hot requests', + 'Menu:UserRequest:OpenRequests' => 'Todas solicitações abertas', + 'Menu:UserRequest:OpenRequests+' => 'Todas solicitações abertas', + 'UI:WelcomeMenu:MyAssignedCalls' => 'Solicitações atribuidas a mim', + 'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Solicitações dos últimos 14 dias (por tipo)', + 'UI-RequestManagementOverview-Last-14-days' => 'Solicitações dos últimos 14 dias (por dia)', + 'UI-RequestManagementOverview-OpenRequestByStatus' => 'Solicitações abertas por status', + 'UI-RequestManagementOverview-OpenRequestByAgent' => 'Solicitações abertas por agente', + 'UI-RequestManagementOverview-OpenRequestByType' => 'Solicitações abertas por tipo', + 'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Solicitações abertas por organização', + 'Class:UserRequest:KnownErrorList' => 'Erros conhecidos', + 'Menu:UserRequest:MyWorkOrders' => 'Ordens de serviço atribuídas a mim', + 'Menu:UserRequest:MyWorkOrders+' => 'Todas as Ordens de serviço atribuídos a min', + 'Class:Problem:KnownProblemList' => 'Problemas conhecidos', +)); + +// Dictionnay conventions +// Class: +// Class:+ +// Class:/Attribute: +// Class:/Attribute:+ +// Class:/Attribute:/Value: +// Class:/Attribute:/Value:+ +// Class:/Stimulus: +// Class:/Stimulus:+ + +// +// Class: UserRequest +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:UserRequest' => 'Usuário solicitante', + 'Class:UserRequest+' => '', + 'Class:UserRequest/Attribute:status' => 'Estado', + 'Class:UserRequest/Attribute:status+' => '', + 'Class:UserRequest/Attribute:status/Value:new' => 'Nova', + 'Class:UserRequest/Attribute:status/Value:new+' => '', + 'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'TTO escalado', + 'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '', + 'Class:UserRequest/Attribute:status/Value:assigned' => 'Atribuido', + 'Class:UserRequest/Attribute:status/Value:assigned+' => '', + 'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'TTR escalado', + 'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '', + 'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Aguardando aprovação', + 'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '', + 'Class:UserRequest/Attribute:status/Value:approved' => 'Aprovado', + 'Class:UserRequest/Attribute:status/Value:approved+' => '', + 'Class:UserRequest/Attribute:status/Value:rejected' => 'Rejeitado', + 'Class:UserRequest/Attribute:status/Value:rejected+' => '', + 'Class:UserRequest/Attribute:status/Value:pending' => 'Pendente', + 'Class:UserRequest/Attribute:status/Value:pending+' => '', + 'Class:UserRequest/Attribute:status/Value:resolved' => 'Resolvido', + 'Class:UserRequest/Attribute:status/Value:resolved+' => '', + 'Class:UserRequest/Attribute:status/Value:closed' => 'Fechado', + 'Class:UserRequest/Attribute:status/Value:closed+' => '', + 'Class:UserRequest/Attribute:request_type' => 'Tipo solicitação', + 'Class:UserRequest/Attribute:request_type+' => '', + 'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incidente', + 'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incidente', + 'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Solicitação serviço', + 'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Solicitação serviço', + 'Class:UserRequest/Attribute:impact' => 'Impacto', + 'Class:UserRequest/Attribute:impact+' => '', + 'Class:UserRequest/Attribute:impact/Value:1' => 'Um departamento', + 'Class:UserRequest/Attribute:impact/Value:1+' => '', + 'Class:UserRequest/Attribute:impact/Value:2' => 'Um serviço', + 'Class:UserRequest/Attribute:impact/Value:2+' => '', + 'Class:UserRequest/Attribute:impact/Value:3' => 'Uma pessoa', + 'Class:UserRequest/Attribute:impact/Value:3+' => '', + 'Class:UserRequest/Attribute:priority' => 'Prioridade', + 'Class:UserRequest/Attribute:priority+' => '', + 'Class:UserRequest/Attribute:priority/Value:1' => 'Crítica', + 'Class:UserRequest/Attribute:priority/Value:1+' => 'Crítica', + 'Class:UserRequest/Attribute:priority/Value:2' => 'Alta', + 'Class:UserRequest/Attribute:priority/Value:2+' => 'Alta', + 'Class:UserRequest/Attribute:priority/Value:3' => 'Média', + 'Class:UserRequest/Attribute:priority/Value:3+' => 'Média', + 'Class:UserRequest/Attribute:priority/Value:4' => 'Baixa', + 'Class:UserRequest/Attribute:priority/Value:4+' => 'Baixa', + 'Class:UserRequest/Attribute:urgency' => 'Urgência', + 'Class:UserRequest/Attribute:urgency+' => '', + 'Class:UserRequest/Attribute:urgency/Value:1' => 'Crítica', + 'Class:UserRequest/Attribute:urgency/Value:1+' => 'Crítica', + 'Class:UserRequest/Attribute:urgency/Value:2' => 'Alta', + 'Class:UserRequest/Attribute:urgency/Value:2+' => 'Alta', + 'Class:UserRequest/Attribute:urgency/Value:3' => 'Média', + 'Class:UserRequest/Attribute:urgency/Value:3+' => 'Média', + 'Class:UserRequest/Attribute:urgency/Value:4' => 'Baixa', + 'Class:UserRequest/Attribute:urgency/Value:4+' => 'Baixa', + 'Class:UserRequest/Attribute:origin' => 'Origem', + 'Class:UserRequest/Attribute:origin+' => '', + 'Class:UserRequest/Attribute:origin/Value:mail' => 'Email', + 'Class:UserRequest/Attribute:origin/Value:mail+' => 'Email', + 'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoramento', + 'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Monitoramento', + 'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefone', + 'Class:UserRequest/Attribute:origin/Value:phone+' => 'Telefone', + 'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal', + 'Class:UserRequest/Attribute:origin/Value:portal+' => 'Portal', + 'Class:UserRequest/Attribute:approver_id' => 'Aprovador', + 'Class:UserRequest/Attribute:approver_id+' => '', + 'Class:UserRequest/Attribute:approver_email' => 'Email aprovador', + 'Class:UserRequest/Attribute:approver_email+' => '', + 'Class:UserRequest/Attribute:service_id' => 'Serviço', + 'Class:UserRequest/Attribute:service_id+' => '', + 'Class:UserRequest/Attribute:service_name' => 'Nome serviço', + 'Class:UserRequest/Attribute:service_name+' => '', + 'Class:UserRequest/Attribute:servicesubcategory_id' => 'Sub-categoria serviço', + 'Class:UserRequest/Attribute:servicesubcategory_id+' => '', + 'Class:UserRequest/Attribute:servicesubcategory_name' => 'Nome Sub-categoria serviço', + 'Class:UserRequest/Attribute:servicesubcategory_name+' => '', + 'Class:UserRequest/Attribute:escalation_flag' => 'Alerta vermelho', + 'Class:UserRequest/Attribute:escalation_flag+' => '', + 'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Não', + 'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'Não', + 'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Sim', + 'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Sim', + 'Class:UserRequest/Attribute:escalation_reason' => 'Razão alerta', + 'Class:UserRequest/Attribute:escalation_reason+' => '', + 'Class:UserRequest/Attribute:assignment_date' => 'Data atribuição', + 'Class:UserRequest/Attribute:assignment_date+' => '', + 'Class:UserRequest/Attribute:resolution_date' => 'Data resolução', + 'Class:UserRequest/Attribute:resolution_date+' => '', + 'Class:UserRequest/Attribute:last_pending_date' => 'Última data pendente', + 'Class:UserRequest/Attribute:last_pending_date+' => '', + 'Class:UserRequest/Attribute:cumulatedpending' => 'Pendências acumuladas', + 'Class:UserRequest/Attribute:cumulatedpending+' => '', + 'Class:UserRequest/Attribute:tto' => 'TTO', + 'Class:UserRequest/Attribute:tto+' => '', + 'Class:UserRequest/Attribute:ttr' => 'TTR', + 'Class:UserRequest/Attribute:ttr+' => '', + 'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Prazo determinado TTO', + 'Class:UserRequest/Attribute:tto_escalation_deadline+' => '', + 'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO passou', + 'Class:UserRequest/Attribute:sla_tto_passed+' => '', + 'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO acima', + 'Class:UserRequest/Attribute:sla_tto_over+' => '', + 'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Prazo determinado TTR', + 'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '', + 'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR passou', + 'Class:UserRequest/Attribute:sla_ttr_passed+' => '', + 'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR acima', + 'Class:UserRequest/Attribute:sla_ttr_over+' => '', + 'Class:UserRequest/Attribute:time_spent' => 'Atraso resolução', + 'Class:UserRequest/Attribute:time_spent+' => '', + 'Class:UserRequest/Attribute:resolution_code' => 'Código resolução', + 'Class:UserRequest/Attribute:resolution_code+' => '', + 'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistência', + 'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'Assistência', + 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bug corrigido', + 'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Bug corrigido', + 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware reparado', + 'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Hardware reparado', + 'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Outros', + 'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'Outros', + 'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software patch', + 'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'Software patch', + 'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Atualização sistema', + 'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'Atualização sistema', + 'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Treinamento', + 'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'Treinamento', + 'Class:UserRequest/Attribute:solution' => 'Solução', + 'Class:UserRequest/Attribute:solution+' => '', + 'Class:UserRequest/Attribute:pending_reason' => 'Razão pendência', + 'Class:UserRequest/Attribute:pending_reason+' => '', + 'Class:UserRequest/Attribute:parent_request_id' => 'Solicitação principal', + 'Class:UserRequest/Attribute:parent_request_id+' => '', + 'Class:UserRequest/Attribute:parent_request_ref' => 'Ref solicitação', + 'Class:UserRequest/Attribute:parent_request_ref+' => '', + 'Class:UserRequest/Attribute:parent_problem_id' => 'Problema principal', + 'Class:UserRequest/Attribute:parent_problem_id+' => '', + 'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref problema', + 'Class:UserRequest/Attribute:parent_problem_ref+' => '', + 'Class:UserRequest/Attribute:parent_change_id' => 'Mudança principal', + 'Class:UserRequest/Attribute:parent_change_id+' => '', + 'Class:UserRequest/Attribute:parent_change_ref' => 'Ref mudança', + 'Class:UserRequest/Attribute:parent_change_ref+' => '', + 'Class:UserRequest/Attribute:related_request_list' => 'Sub-solicitação', + 'Class:UserRequest/Attribute:related_request_list+' => 'Todas as solicitações vinculadas a essa solicitação principal', + 'Class:UserRequest/Attribute:public_log' => 'Log público', + 'Class:UserRequest/Attribute:public_log+' => '', + 'Class:UserRequest/Attribute:user_satisfaction' => 'Satisfação do usuário', + 'Class:UserRequest/Attribute:user_satisfaction+' => '', + 'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Muito satisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Muito satisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Bastante satisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Bastante satisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Bastante insatisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Bastante insatisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Muito insatisfeito', + 'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Muito insatisfeito', + 'Class:UserRequest/Attribute:user_comment' => 'Comentário usuário', + 'Class:UserRequest/Attribute:user_comment+' => '', + 'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname', + 'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '', + 'Class:UserRequest/Stimulus:ev_assign' => 'Atribuir', + 'Class:UserRequest/Stimulus:ev_assign+' => '', + 'Class:UserRequest/Stimulus:ev_reassign' => 'Re-Atribuir', + 'Class:UserRequest/Stimulus:ev_reassign+' => '', + 'Class:UserRequest/Stimulus:ev_approve' => 'Aprovar', + 'Class:UserRequest/Stimulus:ev_approve+' => '', + 'Class:UserRequest/Stimulus:ev_reject' => 'Rejeitar', + 'Class:UserRequest/Stimulus:ev_reject+' => '', + 'Class:UserRequest/Stimulus:ev_pending' => 'Pendência', + 'Class:UserRequest/Stimulus:ev_pending+' => '', + 'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout', + 'Class:UserRequest/Stimulus:ev_timeout+' => '', + 'Class:UserRequest/Stimulus:ev_autoresolve' => 'Resolvido automaticamente', + 'Class:UserRequest/Stimulus:ev_autoresolve+' => '', + 'Class:UserRequest/Stimulus:ev_autoclose' => 'Fechado automaticamente', + 'Class:UserRequest/Stimulus:ev_autoclose+' => '', + 'Class:UserRequest/Stimulus:ev_resolve' => 'Marcar como resolvido', + 'Class:UserRequest/Stimulus:ev_resolve+' => '', + 'Class:UserRequest/Stimulus:ev_close' => 'Fechar esta solicitação', + 'Class:UserRequest/Stimulus:ev_close+' => '', + 'Class:UserRequest/Stimulus:ev_reopen' => 'Re-abrir', + 'Class:UserRequest/Stimulus:ev_reopen+' => '', + 'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Aguardar por aprovação', + 'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '', + 'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Não é possível atribuir a solicitação principal para si mesmo', +)); + + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Portal:TitleDetailsFor_Request' => 'Detalhes da solicitação', + 'Portal:ButtonUpdate' => 'Atualizado', + 'Portal:ButtonClose' => 'Fechado', + 'Portal:ButtonReopen' => 'Re-aberto', + 'Portal:ShowServices' => 'Catálogo dos serviços', + 'Portal:SelectRequestType' => 'Selecione um tipo de solicitação', + 'Portal:SelectServiceElementFrom_Service' => 'Selecione um serviço para %1$s', + 'Portal:SelectRequestTemplate' => 'Selecione um modelo para %1$s', + 'Portal:ListServices' => 'Lista dos serviços', + 'Portal:TitleDetailsFor_Service' => 'Detalhes dos serviços', + 'Portal:Button:CreateRequestFromService' => 'Criar uma solicitação para esse serviço', + 'Portal:ListOpenRequests' => 'Lista solicitações abertas', +'Portal:UserRequest:MoreInfo' => 'Mais informações', + 'Portal:Details-Service-Element' => 'Elementos do Serviço', + 'Portal:NoClosedTicket' => 'Nenhuma solicitação fechada', + 'Portal:NoService' => '', + 'Portal:ListOpenProblems' => 'Problemas em curso', + 'Portal:ShowProblem' => 'Problemas', + 'Portal:ShowFaqs' => 'FAQs', + 'Portal:NoOpenProblem' => 'Nenhum problema aberto', + 'Portal:SelectLanguage' => "Alterar sua linguagem", + 'Portal:LanguageChangedTo_Lang' => 'Linguagem alterada para', + 'Portal:ChooseYourFavoriteLanguage' => 'Escolha sua linguagem favorita', +)); + +?> diff --git a/datamodels/2.x/itop-service-mgmt-provider/pt_br.dict.itop-service-mgmt-provider.php b/datamodels/2.x/itop-service-mgmt-provider/pt_br.dict.itop-service-mgmt-provider.php new file mode 100644 index 000000000..3d8f23fa9 --- /dev/null +++ b/datamodels/2.x/itop-service-mgmt-provider/pt_br.dict.itop-service-mgmt-provider.php @@ -0,0 +1,531 @@ + + + +/** + * Localized data + * + * @copyright Copyright (C) 2010-2012 Combodo SARL + * @license http://opensource.org/licenses/AGPL-3.0 + */ + +// Dictionnay conventions +// Class: +// Class:+ +// Class:/Attribute: +// Class:/Attribute:+ +// Class:/Attribute:/Value: +// Class:/Attribute:/Value:+ +// Class:/Stimulus: +// Class:/Stimulus:+ + + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( +'Menu:ServiceManagement' => 'Gerenciamento Serviços', +'Menu:ServiceManagement+' => 'Gerenciamento Serviços', +'Menu:Service:Overview' => 'Visão geral', +'Menu:Service:Overview+' => '', +'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contratos por nível serviço', +'UI-ServiceManagementMenu-ContractsByStatus' => 'Contratos por status', +'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contratos terminando em menos de 30 dias', + +'Menu:ServiceType' => 'Tipos serviços', +'Menu:ServiceType+' => 'Tipos serviços', +'Menu:ProviderContract' => 'Contratos Provedores(as)', +'Menu:ProviderContract+' => 'Contratos Provedores(as)', +'Menu:CustomerContract' => 'Contratos Clientes', +'Menu:CustomerContract+' => 'Contratos Clientes', +'Menu:ServiceSubcategory' => 'Sub-categorias serviços', +'Menu:ServiceSubcategory+' => 'Sub-categorias serviços', +'Menu:Service' => 'Serviços', +'Menu:Service+' => 'Serviços', +'Menu:ServiceElement' => 'Elementos seviços', +'Menu:ServiceElement+' => 'Elementos seviços', +'Menu:SLA' => 'SLAs', +'Menu:SLA+' => 'Lista Nível de Serviço Acordados', +'Menu:SLT' => 'SLTs', +'Menu:SLT+' => 'Lista Nível de Metas de Serviço', +'Menu:DeliveryModel' => 'Modelos entrega', +'Menu:DeliveryModel+' => 'Modelos entrega', + +)); + + +/* + 'UI:ServiceManagementMenu' => 'Gestion des Services', + 'UI:ServiceManagementMenu+' => 'Gestion des Services', + 'UI:ServiceManagementMenu:Title' => 'Résumé des services & contrats', + 'UI-ServiceManagementMenu-ContractsBySrvLevel' => 'Contrats par niveau de service', + 'UI-ServiceManagementMenu-ContractsByStatus' => 'Contrats par état', + 'UI-ServiceManagementMenu-ContractsEndingIn30Days' => 'Contrats se terminant dans moins de 30 jours', +*/ + +// +// Class: Organization +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:Organization/Attribute:deliverymodel_id' => 'Modelo entrega', + 'Class:Organization/Attribute:deliverymodel_id+' => '', + 'Class:Organization/Attribute:deliverymodel_name' => 'Nome modelo entrega', + 'Class:Organization/Attribute:deliverymodel_name+' => '', +)); + + + +// +// Class: ContractType +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:ContractType' => 'Tipo contrato', + 'Class:ContractType+' => '', +)); + + +// +// Class: Contract +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:Contract' => 'Contrato', + 'Class:Contract+' => '', + 'Class:Contract/Attribute:name' => 'Nome', + 'Class:Contract/Attribute:name+' => '', + 'Class:Contract/Attribute:org_id' => 'Organização', + 'Class:Contract/Attribute:org_id+' => '', + 'Class:Contract/Attribute:organization_name' => 'Nome organização', + 'Class:Contract/Attribute:organization_name+' => 'Nome comum', + 'Class:Contract/Attribute:contacts_list' => 'Contatos', + 'Class:Contract/Attribute:contacts_list+' => 'Todos os contatos para este contrato com o cliente', + 'Class:Contract/Attribute:documents_list' => 'Documentos', + 'Class:Contract/Attribute:documents_list+' => 'Todos os documentos para este contrato com o cliente', + 'Class:Contract/Attribute:description' => 'Descrição', + 'Class:Contract/Attribute:description+' => '', + 'Class:Contract/Attribute:start_date' => 'Data início', + 'Class:Contract/Attribute:start_date+' => '', + 'Class:Contract/Attribute:end_date' => 'Data final', + 'Class:Contract/Attribute:end_date+' => '', + 'Class:Contract/Attribute:cost' => 'Valor', + 'Class:Contract/Attribute:cost+' => '', + 'Class:Contract/Attribute:cost_currency' => 'Valor atual', + 'Class:Contract/Attribute:cost_currency+' => '', + 'Class:Contract/Attribute:cost_currency/Value:dollars' => 'Dólares', + 'Class:Contract/Attribute:cost_currency/Value:dollars+' => '', + 'Class:Contract/Attribute:cost_currency/Value:euros' => 'Euros', + 'Class:Contract/Attribute:cost_currency/Value:euros+' => '', + 'Class:Contract/Attribute:contracttype_id' => 'Tipo contrato', + 'Class:Contract/Attribute:contracttype_id+' => '', + 'Class:Contract/Attribute:contracttype_name' => 'Nome tipo contrato', + 'Class:Contract/Attribute:contracttype_name+' => '', + 'Class:Contract/Attribute:billing_frequency' => 'Frequência pagamento', + 'Class:Contract/Attribute:billing_frequency+' => '', + 'Class:Contract/Attribute:cost_unit' => 'Valor unitário', + 'Class:Contract/Attribute:cost_unit+' => '', + 'Class:Contract/Attribute:provider_id' => 'Provedor(a)', + 'Class:Contract/Attribute:provider_id+' => '', + 'Class:Contract/Attribute:provider_name' => 'Nome provedor(a)', + 'Class:Contract/Attribute:provider_name+' => '', + 'Class:Contract/Attribute:status' => 'Estado', + 'Class:Contract/Attribute:status+' => '', + 'Class:Contract/Attribute:status/Value:implementation' => 'Implementação', + 'Class:Contract/Attribute:status/Value:implementation+' => 'Implementação', + 'Class:Contract/Attribute:status/Value:obsolete' => 'Obsoleto', + 'Class:Contract/Attribute:status/Value:obsolete+' => 'Obsoleto', + 'Class:Contract/Attribute:status/Value:production' => 'Produção', + 'Class:Contract/Attribute:status/Value:production+' => 'Produção', + 'Class:Contract/Attribute:finalclass' => 'Tipo contrato', + 'Class:Contract/Attribute:finalclass+' => '', +)); + +// +// Class: CustomerContract +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:CustomerContract' => 'Contrato cliente', + 'Class:CustomerContract+' => '', + 'Class:CustomerContract/Attribute:services_list' => 'Serviços', + 'Class:CustomerContract/Attribute:services_list+' => 'Todos os serviços contratados para o presente contrato', + 'Class:CustomerContract/Attribute:functionalcis_list' => 'CIs', + 'Class:CustomerContract/Attribute:functionalcis_list+' => 'Todos os itens de configuração que são utilizados para a prestação deste serviço', + 'Class:CustomerContract/Attribute:providercontracts_list' => 'Contrato provedor(a)', + 'Class:CustomerContract/Attribute:providercontracts_list+' => 'Todos contratos para suporte para esse serviço', +)); + +// +// Class: ProviderContract +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:ProviderContract' => 'Contrato provedor(a)', + 'Class:ProviderContract+' => '', + 'Class:ProviderContract/Attribute:functionalcis_list' => 'CIs', + 'Class:ProviderContract/Attribute:functionalcis_list+' => 'Todos os itens de configuração abrangidos para esse contrato', + 'Class:ProviderContract/Attribute:sla' => 'SLA', + 'Class:ProviderContract/Attribute:sla+' => 'SLA', + 'Class:ProviderContract/Attribute:coverage' => 'Horas de serviço', + 'Class:ProviderContract/Attribute:coverage+' => '', +)); + +// +// Class: lnkContactToContract +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkContactToContract' => 'Link Contato / Contrato', + 'Class:lnkContactToContract+' => '', + 'Class:lnkContactToContract/Attribute:contract_id' => 'Contrato', + 'Class:lnkContactToContract/Attribute:contract_id+' => '', + 'Class:lnkContactToContract/Attribute:contract_name' => 'Nome contrato', + 'Class:lnkContactToContract/Attribute:contract_name+' => '', + 'Class:lnkContactToContract/Attribute:contact_id' => 'Contato', + 'Class:lnkContactToContract/Attribute:contact_id+' => '', + 'Class:lnkContactToContract/Attribute:contact_name' => 'Nome contato', + 'Class:lnkContactToContract/Attribute:contact_name+' => '', +)); + +// +// Class: lnkContractToDocument +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkContractToDocument' => 'Link Contrato / Documento', + 'Class:lnkContractToDocument+' => '', + 'Class:lnkContractToDocument/Attribute:contract_id' => 'Contrato', + 'Class:lnkContractToDocument/Attribute:contract_id+' => '', + 'Class:lnkContractToDocument/Attribute:contract_name' => 'Nome contrato', + 'Class:lnkContractToDocument/Attribute:contract_name+' => '', + 'Class:lnkContractToDocument/Attribute:document_id' => 'Documento', + 'Class:lnkContractToDocument/Attribute:document_id+' => '', + 'Class:lnkContractToDocument/Attribute:document_name' => 'Nome documento', + 'Class:lnkContractToDocument/Attribute:document_name+' => '', +)); + +// +// Class: lnkFunctionalCIToProviderContract +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkFunctionalCIToProviderContract' => 'Link CI / Contrato provedor(a)', + 'Class:lnkFunctionalCIToProviderContract+' => '', + 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id' => 'Contrato provedor(a)', + 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_id+' => '', + 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name' => 'Nome contrato provedor(a)', + 'Class:lnkFunctionalCIToProviderContract/Attribute:providercontract_name+' => '', + 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id' => 'CIs', + 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_id+' => '', + 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name' => 'Nome CI', + 'Class:lnkFunctionalCIToProviderContract/Attribute:functionalci_name+' => '', +)); + +// +// Class: ServiceFamily +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:ServiceFamily' => 'Família serviços', + 'Class:ServiceFamily+' => '', + 'Class:ServiceFamily/Attribute:id' => 'Id', + 'Class:ServiceFamily/Attribute:id+' => '', + 'Class:ServiceFamily+' => '', + 'Class:ServiceFamily/Attribute:name' => 'Nome', + 'Class:ServiceFamily/Attribute:name+' => '', + 'Class:ServiceFamily/Attribute:services_list' => 'Serviços', + 'Class:ServiceFamily/Attribute:services_list+' => 'Todos os serviços para essa categoria', +)); + +// +// Class: Service +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:Service' => 'Serviço', + 'Class:Service+' => '', + 'Class:Service/Attribute:name' => 'Nome', + 'Class:Service/Attribute:name+' => '', + 'Class:Service/Attribute:org_id' => 'Organização', + 'Class:Service/Attribute:org_id+' => '', + 'Class:Service/Attribute:organization_name' => 'Nome', + 'Class:Service/Attribute:organization_name+' => 'Nome comum', + 'Class:Service/Attribute:servicefamily_id' => 'Família serviço', + 'Class:Service/Attribute:servicefamily_id+' => '', + 'Class:Service/Attribute:servicefamily_name' => 'Nome família serviço', + 'Class:Service/Attribute:servicefamily_name+' => 'Nome família serviço', + 'Class:Service/Attribute:description' => 'Descrição', + 'Class:Service/Attribute:description+' => '', + 'Class:Service/Attribute:documents_list' => 'Documentos', + 'Class:Service/Attribute:documents_list+' => 'Todos documentos vinculados com o serviço', + 'Class:Service/Attribute:contacts_list' => 'Contatos', + 'Class:Service/Attribute:contacts_list+' => 'Todos contatos com o serviço', + 'Class:Service/Attribute:status' => 'Estado', + 'Class:Service/Attribute:status+' => '', + 'Class:Service/Attribute:status/Value:implementation' => 'Implementação', + 'Class:Service/Attribute:status/Value:implementation+' => 'Implementação', + 'Class:Service/Attribute:status/Value:obsolete' => 'Obsoleto', + 'Class:Service/Attribute:status/Value:obsolete+' => '', + 'Class:Service/Attribute:status/Value:production' => 'Produção', + 'Class:Service/Attribute:status/Value:production+' => '', + 'Class:Service/Attribute:customercontracts_list' => 'Contratos clientes', + 'Class:Service/Attribute:customercontracts_list+' => 'Todos contratos de clientes que contrataram esse serviço', + 'Class:Service/Attribute:servicesubcategories_list' => 'Sub-categorias serviço', + 'Class:Service/Attribute:servicesubcategories_list+' => 'Todas as sub-categorias para esse serviço', +)); + +// +// Class: lnkDocumentToService +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkDocumentToService' => 'Link Documento / Serviço', + 'Class:lnkDocumentToService+' => '', + 'Class:lnkDocumentToService/Attribute:service_id' => 'Serviço', + 'Class:lnkDocumentToService/Attribute:service_id+' => '', + 'Class:lnkDocumentToService/Attribute:service_name' => 'Nome serviço', + 'Class:lnkDocumentToService/Attribute:service_name+' => '', + 'Class:lnkDocumentToService/Attribute:document_id' => 'Documento', + 'Class:lnkDocumentToService/Attribute:document_id+' => '', + 'Class:lnkDocumentToService/Attribute:document_name' => 'Nome documento', + 'Class:lnkDocumentToService/Attribute:document_name+' => '', +)); + +// +// Class: lnkContactToService +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkContactToService' => 'Link Contato / Serviço', + 'Class:lnkContactToService+' => '', + 'Class:lnkContactToService/Attribute:service_id' => 'Serviço', + 'Class:lnkContactToService/Attribute:service_id+' => '', + 'Class:lnkContactToService/Attribute:service_name' => 'Nome serviço', + 'Class:lnkContactToService/Attribute:service_name+' => '', + 'Class:lnkContactToService/Attribute:contact_id' => 'Contato', + 'Class:lnkContactToService/Attribute:contact_id+' => '', + 'Class:lnkContactToService/Attribute:contact_name' => 'Nome contato', + 'Class:lnkContactToService/Attribute:contact_name+' => '', +)); + +// +// Class: ServiceSubcategory +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:ServiceSubcategory' => 'Sub-categoria serviço', + 'Class:ServiceSubcategory+' => '', + 'Class:ServiceSubcategory/Attribute:name' => 'Nome', + 'Class:ServiceSubcategory/Attribute:name+' => '', + 'Class:ServiceSubcategory/Attribute:description' => 'Descrição', + 'Class:ServiceSubcategory/Attribute:description+' => '', + 'Class:ServiceSubcategory/Attribute:service_id' => 'Serviço', + 'Class:ServiceSubcategory/Attribute:service_id+' => '', + 'Class:ServiceSubcategory/Attribute:service_name' => 'Nome serviço', + 'Class:ServiceSubcategory/Attribute:service_name+' => '', + 'Class:ServiceSubcategory/Attribute:status' => 'Estado', + 'Class:ServiceSubcategory/Attribute:status+' => '', + 'Class:ServiceSubcategory/Attribute:status/Value:implementation' => 'Implementação', + 'Class:ServiceSubcategory/Attribute:status/Value:implementation+' => 'Implementação', + 'Class:ServiceSubcategory/Attribute:status/Value:obsolete' => 'Obsoleto', + 'Class:ServiceSubcategory/Attribute:status/Value:obsolete+' => 'Obsoleto', + 'Class:ServiceSubcategory/Attribute:status/Value:production' => 'Produção', + 'Class:ServiceSubcategory/Attribute:status/Value:production+' => 'Produção', + 'Class:ServiceSubcategory/Attribute:request_type' => 'Tipo solicitação', + 'Class:ServiceSubcategory/Attribute:request_type+' => '', + 'Class:ServiceSubcategory/Attribute:request_type/Value:incident' => 'Incidente', + 'Class:ServiceSubcategory/Attribute:request_type/Value:incident+' => 'Incidente', + 'Class:ServiceSubcategory/Attribute:request_type/Value:service_request' => 'Solicitação serviço', + 'Class:ServiceSubcategory/Attribute:request_type/Value:service_request+' => 'Solicitação serviço', +)); + +// +// Class: SLA +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:SLA' => 'SLA', + 'Class:SLA+' => '', + 'Class:SLA/Attribute:name' => 'Nome', + 'Class:SLA/Attribute:name+' => '', + 'Class:SLA/Attribute:description' => 'Descrição', + 'Class:SLA/Attribute:description+' => '', + 'Class:SLA/Attribute:org_id' => 'Organização', + 'Class:SLA/Attribute:org_id+' => '', + 'Class:SLA/Attribute:organization_name' => 'Nome organização', + 'Class:SLA/Attribute:organization_name+' => '', + 'Class:SLA/Attribute:slts_list' => 'SLTs', + 'Class:SLA/Attribute:slts_list+' => 'Todos os SLTs para essa SLA', + 'Class:SLA/Attribute:customercontracts_list' => 'Contratos clientes', + 'Class:SLA/Attribute:customercontracts_list+' => 'Todos os contratos de clientes utilizando essa SLA', +)); + +// +// Class: SLT +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:SLT' => 'SLT', + 'Class:SLT+' => '', + 'Class:SLT/Attribute:name' => 'Nome', + 'Class:SLT/Attribute:name+' => '', + 'Class:SLT/Attribute:priority' => 'Prioridade', + 'Class:SLT/Attribute:priority+' => '', + 'Class:SLT/Attribute:priority/Value:1' => 'Crítica', + 'Class:SLT/Attribute:priority/Value:1+' => 'Crítica', + 'Class:SLT/Attribute:priority/Value:2' => 'Alta', + 'Class:SLT/Attribute:priority/Value:2+' => 'Alta', + 'Class:SLT/Attribute:priority/Value:3' => 'Média', + 'Class:SLT/Attribute:priority/Value:3+' => 'Média', + 'Class:SLT/Attribute:priority/Value:4' => 'Baixa', + 'Class:SLT/Attribute:priority/Value:4+' => 'Baixa', + 'Class:SLT/Attribute:request_type' => 'Tipo solicitação', + 'Class:SLT/Attribute:request_type+' => '', + 'Class:SLT/Attribute:request_type/Value:incident' => 'Incidente', + 'Class:SLT/Attribute:request_type/Value:incident+' => 'Incidente', + 'Class:SLT/Attribute:request_type/Value:service_request' => 'Solicitação serviço', + 'Class:SLT/Attribute:request_type/Value:service_request+' => 'Solicitação serviço', + 'Class:SLT/Attribute:metric' => 'Métrica', + 'Class:SLT/Attribute:metric+' => '', + 'Class:SLT/Attribute:metric/Value:tto' => 'TTO', + 'Class:SLT/Attribute:metric/Value:tto+' => 'TTO', + 'Class:SLT/Attribute:metric/Value:ttr' => 'TTR', + 'Class:SLT/Attribute:metric/Value:ttr+' => 'TTR', + 'Class:SLT/Attribute:value' => 'Valor', + 'Class:SLT/Attribute:value+' => '', + 'Class:SLT/Attribute:unit' => 'Unidade', + 'Class:SLT/Attribute:unit+' => '', + 'Class:SLT/Attribute:unit/Value:hours' => 'Horas', + 'Class:SLT/Attribute:unit/Value:hours+' => 'Horas', + 'Class:SLT/Attribute:unit/Value:minutes' => 'Minutos', + 'Class:SLT/Attribute:unit/Value:minutes+' => 'Minutos', +)); + +// +// Class: lnkSLAToSLT +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkSLAToSLT' => 'Link SLA / SLT', + 'Class:lnkSLAToSLT+' => '', + 'Class:lnkSLAToSLT/Attribute:sla_id' => 'SLA', + 'Class:lnkSLAToSLT/Attribute:sla_id+' => '', + 'Class:lnkSLAToSLT/Attribute:sla_name' => 'Nome SLA', + 'Class:lnkSLAToSLT/Attribute:sla_name+' => '', + 'Class:lnkSLAToSLT/Attribute:slt_id' => 'SLT', + 'Class:lnkSLAToSLT/Attribute:slt_id+' => '', + 'Class:lnkSLAToSLT/Attribute:slt_name' => 'Nome SLT', + 'Class:lnkSLAToSLT/Attribute:slt_name+' => '', +)); + +// +// Class: lnkCustomerContractToService +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkCustomerContractToService' => 'Link Contrato cliente / Serviço', + 'Class:lnkCustomerContractToService+' => '', + 'Class:lnkCustomerContractToService/Attribute:customercontract_id' => 'Contrato cliente', + 'Class:lnkCustomerContractToService/Attribute:customercontract_id+' => '', + 'Class:lnkCustomerContractToService/Attribute:customercontract_name' => 'Nome contrato cliente', + 'Class:lnkCustomerContractToService/Attribute:customercontract_name+' => '', + 'Class:lnkCustomerContractToService/Attribute:service_id' => 'Serviço', + 'Class:lnkCustomerContractToService/Attribute:service_id+' => '', + 'Class:lnkCustomerContractToService/Attribute:service_name' => 'Nome serviço', + 'Class:lnkCustomerContractToService/Attribute:service_name+' => '', + 'Class:lnkCustomerContractToService/Attribute:sla_id' => 'SLA', + 'Class:lnkCustomerContractToService/Attribute:sla_id+' => '', + 'Class:lnkCustomerContractToService/Attribute:sla_name' => 'Nome SLA', + 'Class:lnkCustomerContractToService/Attribute:sla_name+' => '', +)); + +// +// Class: lnkCustomerContractToProviderContract +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkCustomerContractToProviderContract' => 'Link Contrato cliente / Contrato provedor(a)', + 'Class:lnkCustomerContractToProviderContract+' => '', + 'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_id' => 'Contrato cliente', + 'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_id+' => '', + 'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_name' => 'Nome contrato cliente', + 'Class:lnkCustomerContractToProviderContract/Attribute:customercontract_name+' => '', + 'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_id' => 'Contrato provedor(a)', + 'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_id+' => '', + 'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_name' => 'Nome contrato provedor(a)', + 'Class:lnkCustomerContractToProviderContract/Attribute:providercontract_name+' => '', +)); + +// +// Class: lnkCustomerContractToFunctionalCI +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkCustomerContractToFunctionalCI' => 'Link Contrato cliente / CI', + 'Class:lnkCustomerContractToFunctionalCI+' => '', + 'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_id' => 'Contrato cliente', + 'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_id+' => '', + 'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_name' => 'Nome contrato cliente', + 'Class:lnkCustomerContractToFunctionalCI/Attribute:customercontract_name+' => '', + 'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_id' => 'CIs', + 'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_id+' => '', + 'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_name' => 'Nome CI', + 'Class:lnkCustomerContractToFunctionalCI/Attribute:functionalci_name+' => '', +)); + +// +// Class: DeliveryModel +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:DeliveryModel' => 'Modelo entrega', + 'Class:DeliveryModel+' => '', + 'Class:DeliveryModel/Attribute:name' => 'Nome', + 'Class:DeliveryModel/Attribute:name+' => '', + 'Class:DeliveryModel/Attribute:org_id' => 'Organização', + 'Class:DeliveryModel/Attribute:org_id+' => '', + 'Class:DeliveryModel/Attribute:organization_name' => 'Nome organização', + 'Class:DeliveryModel/Attribute:organization_name+' => '', + 'Class:DeliveryModel/Attribute:description' => 'Descrição', + 'Class:DeliveryModel/Attribute:description+' => '', + 'Class:DeliveryModel/Attribute:contacts_list' => 'Contatos', + 'Class:DeliveryModel/Attribute:contacts_list+' => 'Todos os contatos (Equipe e Pessoa) para esse Modelo entrega', + 'Class:DeliveryModel/Attribute:customers_list' => 'Clientes', + 'Class:DeliveryModel/Attribute:customers_list+' => 'Todos os clientes com esse Modelo entrega', +)); + +// +// Class: lnkDeliveryModelToContact +// + +Dict::Add('PT BR', 'Brazilian', 'Brazilian', array( + 'Class:lnkDeliveryModelToContact' => 'Link Modelo entrega / Contato', + 'Class:lnkDeliveryModelToContact+' => '', + 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id' => 'Modelo entrega', + 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_id+' => '', + 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name' => 'Nome Modelo entrega', + 'Class:lnkDeliveryModelToContact/Attribute:deliverymodel_name+' => '', + 'Class:lnkDeliveryModelToContact/Attribute:contact_id' => 'Contato', + 'Class:lnkDeliveryModelToContact/Attribute:contact_id+' => '', + 'Class:lnkDeliveryModelToContact/Attribute:contact_name' => 'Nome contato', + 'Class:lnkDeliveryModelToContact/Attribute:contact_name+' => '', + 'Class:lnkDeliveryModelToContact/Attribute:role_id' => 'Regra', + 'Class:lnkDeliveryModelToContact/Attribute:role_id+' => '', + 'Class:lnkDeliveryModelToContact/Attribute:role_name' => 'Nome regra', + 'Class:lnkDeliveryModelToContact/Attribute:role_name+' => '', +)); + +?>