false
+ public
+ OQLMenuNode
+ Get('ldap_server');
if (empty($sServer))
@@ -190,39 +190,39 @@
return false;
}
}]]>
- public function TrustWebServerContext()
+ public function TrustWebServerContext()
{
return false;
}
- public function CanChangePassword()
+ public function CanChangePassword()
{
return false;
}
- public function ChangePassword($sOldPassword, $sNewPassword)
+ public function ChangePassword($sOldPassword, $sNewPassword)
{
return false;
}
-
+
+ false
+ protected
+ OQLMenuNode
+
-
- false
- protected
- OQLMenuNode
-
+
+ false
+ protected
+ OQLMenuNode
+
- approved
-
+
assigned
-
+
closed
@@ -247,31 +239,39 @@
+ true
+ public
+ Overload-DBObject
+ active
+
+ inactive
+
+ active
+
+ inactive
+
+ active
+
+ inactive
+
+ Middleware
+ DBServer
+ PCSoftware
+ OtherSoftware
+ WebServer
+ yes
+ no
+ NetworkDevice
- Server
- SANSwitch
- StorageSystem
- Rack
- Enclosure
- PC
- Tablet
- Phone
- MobilePhone
- Printer
- DiskArray
- NAS
- TapeLibrary
- IPPhone
- Peripheral
- PowerSource
- PDU
- NetworkDevice
+ Server
+ SANSwitch
+ StorageSystem
+ Rack
+ Enclosure
+ PC
+ Tablet
+ Phone
+ MobilePhone
+ Printer
+ DiskArray
+ NAS
+ TapeLibrary
+ IPPhone
+ Peripheral
+ PowerSource
+ PDU
+
+
+
+
+
+
+
+ software_id
+ Software
+ false
+ DEL_AUTO
+
+
+ software_id
+ name
+
+
+ document_id
+ Document
+ false
+ DEL_AUTO
+
+
+ document_id
+ name
+
+
+
+
+
+ -
+
10
+
+ -
+
20
+
+
+
+
+
+ -
+
10
+
+ -
+
20
+
+
+
+
+
+ -
+
10
+
+ -
+
20
+
+
+
+
+ uplink
- downlink
-
+
+
+
+
+
+
+ networkdevice_id
+ NetworkDevice
+ false
+ DEL_AUTO
+
+
+ networkdevice_id
+ name
+
+
+ connectableci_id
+ ConnectableCI
+ false
+ DEL_AUTO
+
+
+ connectableci_id
+ name
+
+
+ network_port
+ true
+
+
+ device_port
+ true
+
+
+
+
+ uplink
+
+
+ downlink
+
+
+ type
+ downlink
+ false
+ list
+
+
+
+
+ false
+ protected
+ Overload-cmdbAbstractObject
+ Get('connectableci_id'));
if (is_object($oDevice) && (get_class($oDevice) == 'NetworkDevice'))
@@ -5853,12 +5900,12 @@
}
}
}]]>
-
-
- false
- protected
- Overload-cmdbAbstractObject
-
+
+ false
+ protected
+ Overload-cmdbAbstractObject
+ ListPreviousValuesForUpdatedAttributes();
@@ -5926,12 +5973,12 @@
}
}
}]]>
-
-
- false
- protected
- Overload-cmdbAbstractObject
-
+
+ false
+ protected
+ Overload-cmdbAbstractObject
+ Get('connectableci_id'), false);
@@ -5955,556 +6002,560 @@
}
}
}]]>
-
-
- false
- protected
- Overload-DBObject
-
+
+ false
+ protected
+ Overload-DBObject
+ AddConnectedNetworkDevice();
parent::AfterInsert();
}]]>
-
-
- false
- protected
- Overload-DBObject
-
+
+ false
+ protected
+ Overload-DBObject
+ UpdateConnectedNetworkDevice();
parent::AfterUpdate();
}]]>
-
-
- false
- protected
- Overload-DBObject
-
+
+ false
+ protected
+ Overload-DBObject
+ DeleteConnectedNetworkDevice();
parent::AfterDelete();
}]]>
-
-
-
-
-
- -
-
10
-
- -
-
20
-
- -
-
30
-
- -
-
40
-
- -
-
50
-
-
-
-
-
- -
-
10
-
- -
-
20
-
- -
-
30
-
- -
-
40
-
- -
-
50
-
-
-
-
-
- -
-
10
-
- -
-
20
-
- -
-
30
-
- -
-
40
-
- -
-
50
-
-
-
-
- production
- implementation
- obsolete
- production
+ implementation
+ obsolete
+ true
+ public
+ Factory
+ Get('request_type');
if ($sType == 'incident')
@@ -32,43 +32,43 @@
}
return $oRet;
}]]>
- new
-
- assigned
-
- pending
-
- escalated_tto
-
+ new
+
+ assigned
+
+ pending
+
+ escalated_tto
+
- escalated_ttr
-
+ escalated_ttr
+
- resolved
-
- closed
-
- 1
- 2
- 3
- 1
- 2
- 3
- 4
- 1
- 2
- 3
- 4
- resolved
+
+ closed
+
+ 1
+ 2
+ 3
+ 1
+ 2
+ 3
+ 4
+ 1
+ 2
+ 3
+ 4
+ in_person
chat
mail
- phone
- portal
- monitoring
- mail
+
+ phone
+ portal
+ monitoring
+ yes
- no
- warning
- yes
+ no
+ warning
+ critical
- critical
+ warning
+ warning
- critical
- assistance
- other
- software patch
- training
- hardware repair
- system update
- bug fixed
- 1
- 2
- 3
- 4
- critical
+ assistance
+ other
+ software patch
+ training
+ hardware repair
+ system update
+ bug fixed
+ 1
+ 2
+ 3
+ 4
+ critical
+ critical
+ closed
+ critical
- critical
- closed
- closed
-
+
+ resolved
+
+
+ SetCurrentDate
+
+ resolution_date
+
+
+
+ SetElapsedTime
+
+ time_spent
+ start_date
+ DefaultWorkingTimeComputer
+
+
+
+ ResolveChildTickets
+
+
+
+ closed
+ false
+ public
+ LifecycleAction
+ Set('assignment_date', time());
return true;
}]]>
- false
+ public
+ LifecycleAction
+ Set('last_pending_date', time());
return true;
}]]>
- false
+ public
+ LifecycleAction
+ Set('resolution_date', time());
$iTimeSpent = time() - AttributeDateTime::GetAsUnixSeconds($this->Get('start_date'));
$this->Set('time_spent', $iTimeSpent);
return true;
}]]>
- false
+ public
+ LifecycleAction
+ Set('close_date', time());
return true;
}]]>
-
+
+ false
+ public
+ Overload-DBObject
+ IsNew() && ($this->Get('parent_incident_id') == $this->GetKey()))
@@ -1140,15 +1144,15 @@
$this->m_aCheckIssues[] = Dict::Format('Class:Incident/Error:CannotAssignParentIncidentIdToSelf');
}
}]]>
-
-
- /** Compute the priority of the ticket based on its impact and urgency
+
+
+ /** Compute the priority of the ticket based on its impact and urgency
* @return integer The priority of the ticket 1(high) .. 3(low)
*/
- false
- public
- LifecycleAction
- false
+ public
+ LifecycleAction
+
-
- false
- public
- Overload-DBObject
-
+
+ false
+ public
+ Overload-DBObject
+
-
- false
- public
- Overload-cmdbAbstractObject
-
+
+ false
+ public
+ Overload-cmdbAbstractObject
+ false));
}
}]]>
-
-
-
+
+ false
- public
- LifecycleAction
- false
+ public
+ LifecycleAction
+
-
-
+
+ false
- public
- LifecycleAction
-
+ false
+ public
+ LifecycleAction
+
-
-
-
+
+ false
- public
- Internal
- false
+ public
+ Internal
+ Get('status') != 'resolved' && $this->Get('status') != 'closed' )
{
@@ -1365,13 +1369,13 @@
$this->ApplyStimulus('ev_autoresolve');
$this->DBUpdate();
}
- }]]>
-
-
- false
- public
- LifecycleAction
-
+
+ false
+ public
+ LifecycleAction
+
-
- false
- public
- LifecycleAction
-
+
+ false
+ public
+ LifecycleAction
+ Get('public_log');
$sLogPublic = $oLog->GetModifiedEntry('html');
@@ -1458,24 +1462,24 @@
return true;
}]]>
-
-
- false
- public
- LifecycleAction
-
+
+ false
+ public
+ LifecycleAction
+ UpdateImpactedItems();
}]]>
-
-
- false
- protected
- Overload-DBObject
-
+
+ false
+ protected
+ Overload-DBObject
+ SetIfNull('last_update', time());
$this->SetIfNull('start_date', time());
}]]>
-
-
- false
- protected
- Overload-DBObject
-
+
+ false
+ protected
+ Overload-DBObject
+ ListChanges();
@@ -1500,179 +1504,179 @@
$this->UpdateChildRequestLog();
$this->UpdateChildIncidentLog();
}]]>
-
-