diff --git a/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml b/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml index 1c454f6e7..8f2f14af3 100755 --- a/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml +++ b/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml @@ -79,14 +79,14 @@ 4 false - + 1 2 3 4 - emergency + urgency 4 false @@ -1226,7 +1226,7 @@ - + @@ -1388,7 +1388,7 @@ - + @@ -1537,7 +1537,7 @@ }]]> - /** Compute the priority of the ticket based on its impact and emergency + /** Compute the priority of the ticket based on its impact and urgency * @return integer The priority of the ticket 1(high) .. 3(low) */ false @@ -1545,7 +1545,7 @@ LifecycleAction array( @@ -1569,7 +1569,7 @@ 4 => 4, ), ); - $iPriority = $aPriorities[(int)$this->Get('impact')][(int)$this->Get('emergency')]; + $iPriority = $aPriorities[(int)$this->Get('impact')][(int)$this->Get('urgency')]; return $iPriority; }]]> @@ -2006,7 +2006,7 @@ 20 - + 30 @@ -2161,7 +2161,7 @@ 130 - + 140 diff --git a/datamodels/2.x/itop-request-mgmt-itil/en.dict.itop-request-mgmt-itil.php b/datamodels/2.x/itop-request-mgmt-itil/en.dict.itop-request-mgmt-itil.php index b7ca47c15..74cd50d62 100755 --- a/datamodels/2.x/itop-request-mgmt-itil/en.dict.itop-request-mgmt-itil.php +++ b/datamodels/2.x/itop-request-mgmt-itil/en.dict.itop-request-mgmt-itil.php @@ -120,16 +120,16 @@ Dict::Add('EN US', 'English', 'English', array( 'Class:UserRequest/Attribute:priority/Value:3+' => 'medium', 'Class:UserRequest/Attribute:priority/Value:4' => 'low', 'Class:UserRequest/Attribute:priority/Value:4+' => 'low', - 'Class:UserRequest/Attribute:emergency' => 'Emergency', - 'Class:UserRequest/Attribute:emergency+' => '', - 'Class:UserRequest/Attribute:emergency/Value:1' => 'critical', - 'Class:UserRequest/Attribute:emergency/Value:1+' => 'critical', - 'Class:UserRequest/Attribute:emergency/Value:2' => 'high', - 'Class:UserRequest/Attribute:emergency/Value:2+' => 'high', - 'Class:UserRequest/Attribute:emergency/Value:3' => 'medium', - 'Class:UserRequest/Attribute:emergency/Value:3+' => 'medium', - 'Class:UserRequest/Attribute:emergency/Value:4' => 'low', - 'Class:UserRequest/Attribute:emergency/Value:4+' => 'low', + 'Class:UserRequest/Attribute:urgency' => 'Urgency', + 'Class:UserRequest/Attribute:urgency+' => '', + 'Class:UserRequest/Attribute:urgency/Value:1' => 'critical', + 'Class:UserRequest/Attribute:urgency/Value:1+' => 'critical', + 'Class:UserRequest/Attribute:urgency/Value:2' => 'high', + 'Class:UserRequest/Attribute:urgency/Value:2+' => 'high', + 'Class:UserRequest/Attribute:urgency/Value:3' => 'medium', + 'Class:UserRequest/Attribute:urgency/Value:3+' => 'medium', + 'Class:UserRequest/Attribute:urgency/Value:4' => 'low', + 'Class:UserRequest/Attribute:urgency/Value:4+' => 'low', 'Class:UserRequest/Attribute:origin' => 'Origin', 'Class:UserRequest/Attribute:origin+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'mail', diff --git a/datamodels/2.x/itop-request-mgmt-itil/fr.dict.itop-request-mgmt-itil.php b/datamodels/2.x/itop-request-mgmt-itil/fr.dict.itop-request-mgmt-itil.php index ce491a673..0837c6ad2 100755 --- a/datamodels/2.x/itop-request-mgmt-itil/fr.dict.itop-request-mgmt-itil.php +++ b/datamodels/2.x/itop-request-mgmt-itil/fr.dict.itop-request-mgmt-itil.php @@ -72,16 +72,16 @@ Dict::Add('FR FR', 'French', 'Français', array( 'Class:UserRequest/Attribute:priority/Value:3+' => 'moyenne', 'Class:UserRequest/Attribute:priority/Value:4' => 'basse', 'Class:UserRequest/Attribute:priority/Value:4+' => 'basse', - 'Class:UserRequest/Attribute:emergency' => 'Urgence', - 'Class:UserRequest/Attribute:emergency+' => '', - 'Class:UserRequest/Attribute:emergency/Value:1' => 'critique', - 'Class:UserRequest/Attribute:emergency/Value:1+' => 'critique', - 'Class:UserRequest/Attribute:emergency/Value:2' => 'haute', - 'Class:UserRequest/Attribute:emergency/Value:2+' => 'haute', - 'Class:UserRequest/Attribute:emergency/Value:3' => 'moyenne', - 'Class:UserRequest/Attribute:emergency/Value:3+' => 'moyenne', - 'Class:UserRequest/Attribute:emergency/Value:4' => 'basse', - 'Class:UserRequest/Attribute:emergency/Value:4+' => 'basse', + 'Class:UserRequest/Attribute:urgency' => 'Urgence', + 'Class:UserRequest/Attribute:urgency+' => '', + 'Class:UserRequest/Attribute:urgency/Value:1' => 'critique', + 'Class:UserRequest/Attribute:urgency/Value:1+' => 'critique', + 'Class:UserRequest/Attribute:urgency/Value:2' => 'haute', + 'Class:UserRequest/Attribute:urgency/Value:2+' => 'haute', + 'Class:UserRequest/Attribute:urgency/Value:3' => 'moyenne', + 'Class:UserRequest/Attribute:urgency/Value:3+' => 'moyenne', + 'Class:UserRequest/Attribute:urgency/Value:4' => 'basse', + 'Class:UserRequest/Attribute:urgency/Value:4+' => 'basse', 'Class:UserRequest/Attribute:origin' => 'Origine', 'Class:UserRequest/Attribute:origin+' => '', 'Class:UserRequest/Attribute:origin/Value:mail' => 'email',