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New placeholders in templates: this->html(attcode) and this->label(attcode)
SVN:trunk[735]
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@@ -10,7 +10,7 @@
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<to>SELECT Team WHERE id=:this->workgroup_id</to>
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<cc></cc>
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<bcc></bcc>
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<subject>The ticket $this->name()$, priority $this->priority$ has been assigned to the workgroup $this->workgroup_name$</subject>
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<subject>The ticket $this->name()$, priority $this->label(priority)$ has been assigned to the workgroup $this->workgroup_name$</subject>
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<body><html>
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<body>
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<p>The incident ticket $this->name()$ has been assigned to the workgroup $this->workgroup_name$.</p>
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@@ -32,7 +32,7 @@
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<to>SELECT Person WHERE id=:this->agent_id</to>
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<cc></cc>
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<bcc></bcc>
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<subject>The ticket $this->name()$, priority $this->priority$ has been assigned to you</subject>
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<subject>The ticket $this->name()$, priority $this->label(priority)$ has been assigned to you</subject>
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<body><html>
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<body>
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<p>The incident ticket $this->name()$ has been assigned to you.</p>
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@@ -54,7 +54,7 @@
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<to>SELECT Person WHERE id=:this->caller_id</to>
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<cc></cc>
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<bcc></bcc>
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<subject>Ticket $this->name()$, priority $this->priority$ - $this->ticket_status$</subject>
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<subject>Ticket $this->name()$, priority $this->label(priority)$ - $this->ticket_status$</subject>
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<body><html>
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<body>
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<p>The incident ticket $this->name()$ has changed to status $this->ticket_status$</p>
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@@ -8,12 +8,12 @@
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<TriggerOnStateEnter id="5">
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<description>Incident ticket assigned to agent</description>
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<target_class>Incident</target_class>
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<state>Assigned</state>
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<state>assigned</state>
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</TriggerOnStateEnter>
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<TriggerOnStateEnter id="6">
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<description>Incident ticket resolved</description>
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<target_class>Incident</target_class>
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<state>Resolved</state>
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<state>resolved</state>
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</TriggerOnStateEnter>
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</Set>
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