From 388951c95144f90a90bce1a819262dc5518877f6 Mon Sep 17 00:00:00 2001 From: Denis Flaven Date: Mon, 30 Aug 2010 06:44:14 +0000 Subject: [PATCH] - First spanish localization (Many thanks to Randall Badilla Castro from Costa Rica) SVN:trunk[712] --- .../es_cr.dict.itop-tickets.php | 239 ++++++++++++++++++ 1 file changed, 239 insertions(+) create mode 100644 modules/itop-tickets-1.0.0/es_cr.dict.itop-tickets.php diff --git a/modules/itop-tickets-1.0.0/es_cr.dict.itop-tickets.php b/modules/itop-tickets-1.0.0/es_cr.dict.itop-tickets.php new file mode 100644 index 0000000000..e964a1f935 --- /dev/null +++ b/modules/itop-tickets-1.0.0/es_cr.dict.itop-tickets.php @@ -0,0 +1,239 @@ + + * @author Romain Quetiez + * @author Denis Flaven + * @license http://www.opensource.org/licenses/gpl-3.0.html LGPL + */ + +// Dictionnay conventions +// Class: +// Class:+ +// Class:/Attribute: +// Class:/Attribute:+ +// Class:/Attribute:/Value: +// Class:/Attribute:/Value:+ +// Class:/Stimulus: +// Class:/Stimulus:+ + + +// +// Class: Ticket +// + +Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array( + 'Class:Ticket' => 'Tiquete', + 'Class:Ticket+' => '', + 'Class:Ticket/Attribute:ref' => 'Referencia', + 'Class:Ticket/Attribute:ref+' => '', + 'Class:Ticket/Attribute:title' => 'Título', + 'Class:Ticket/Attribute:title+' => '', + 'Class:Ticket/Attribute:ticket_log' => 'Bitácora', + 'Class:Ticket/Attribute:ticket_log+' => '', + 'Class:Ticket/Attribute:start_date' => 'Fecha de Reporte', + 'Class:Ticket/Attribute:start_date+' => '', + 'Class:Ticket/Attribute:document_list' => 'Documentos', + 'Class:Ticket/Attribute:document_list+' => 'Documentos relacionados con el tiquete', + 'Class:Ticket/Attribute:ci_list' => 'I.C.s', + 'Class:Ticket/Attribute:ci_list+' => 'I.C.s afectados por el incidente', + 'Class:Ticket/Attribute:contact_list' => 'Contactos', + 'Class:Ticket/Attribute:contact_list+' => 'Equipos y personas envueltas', + 'Class:Ticket/Attribute:finalclass' => 'Tipo', + 'Class:Ticket/Attribute:finalclass+' => '', +)); + +// +// Class: lnkTicketToDoc +// + +Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array( + 'Class:lnkTicketToDoc' => 'Tiquete/Documentación', + 'Class:lnkTicketToDoc+' => '', + 'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Tiquete', + 'Class:lnkTicketToDoc/Attribute:ticket_id+' => 'Identificación del Tiquete', + 'Class:lnkTicketToDoc/Attribute:ticket_ref' => '# de Tiquete', + 'Class:lnkTicketToDoc/Attribute:ticket_ref+' => 'Número de Tiquete', + 'Class:lnkTicketToDoc/Attribute:document_id' => 'Documento', + 'Class:lnkTicketToDoc/Attribute:document_id+' => 'Identificación del Documento', + 'Class:lnkTicketToDoc/Attribute:document_name' => 'Documento', + 'Class:lnkTicketToDoc/Attribute:document_name+' => 'Nombre del Documento', +)); + +// +// Class: lnkTicketToContact +// + +Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array( + 'Class:lnkTicketToContact' => 'Tiquete/Contacto', + 'Class:lnkTicketToContact+' => '', + 'Class:lnkTicketToContact/Attribute:ticket_id' => 'Tiquete', + 'Class:lnkTicketToContact/Attribute:ticket_id+' => 'Identificación del Tiquete', + 'Class:lnkTicketToContact/Attribute:ticket_ref' => '# de Tiquete', + 'Class:lnkTicketToContact/Attribute:ticket_ref+' => 'Número de Tiquete', + 'Class:lnkTicketToContact/Attribute:contact_id' => 'Contacto', + 'Class:lnkTicketToContact/Attribute:contact_id+' => 'Identificación del Contacto', + 'Class:lnkTicketToContact/Attribute:contact_name' => 'Contacto', + 'Class:lnkTicketToContact/Attribute:contact_name+' => 'Nombre del Contacto', + 'Class:lnkTicketToContact/Attribute:contact_email' => 'Correo Electrónico', + 'Class:lnkTicketToContact/Attribute:contact_email+' => '', + 'Class:lnkTicketToContact/Attribute:role' => 'Rol', + 'Class:lnkTicketToContact/Attribute:role+' => '', +)); + +// +// Class: lnkTicketToCI +// + +Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array( + 'Class:lnkTicketToCI' => 'Tiquete/I.C.s', + 'Class:lnkTicketToCI+' => '', + 'Class:lnkTicketToCI/Attribute:ticket_id' => 'Tiquete', + 'Class:lnkTicketToCI/Attribute:ticket_id+' => 'Identificación del Tiquete', + 'Class:lnkTicketToCI/Attribute:ticket_ref' => '# de Tiquete', + 'Class:lnkTicketToCI/Attribute:ticket_ref+' => 'Número de Tiquete', + 'Class:lnkTicketToCI/Attribute:ci_id' => 'I.C.s', + 'Class:lnkTicketToCI/Attribute:ci_id+' => '', + 'Class:lnkTicketToCI/Attribute:ci_name' => 'I.C.s', + 'Class:lnkTicketToCI/Attribute:ci_name+' => '', + 'Class:lnkTicketToCI/Attribute:ci_status' => 'Estado de los I.C.s', + 'Class:lnkTicketToCI/Attribute:ci_status+' => '', +)); + +// +// Class: ResponseTicket +// + +Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array( + 'Class:ResponseTicket' => 'Tiquete de Respuesta', + 'Class:ResponseTicket+' => '', + 'Class:ResponseTicket/Attribute:status' => 'Estado', + 'Class:ResponseTicket/Attribute:status+' => '', + 'Class:ResponseTicket/Attribute:status/Value:new' => 'Nuevo', + 'Class:ResponseTicket/Attribute:status/Value:new+' => 'Nuevamente Abierta', + 'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Supendida', + 'Class:ResponseTicket/Attribute:status/Value:frozen+' => '', + 'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Escalación/T.P.A(TTO)', + 'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '', + 'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Asignada', + 'Class:ResponseTicket/Attribute:status/Value:assigned+' => '', + 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Escalación/T.P.R(TTR)', + 'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '', + 'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Resuelto', + 'Class:ResponseTicket/Attribute:status/Value:resolved+' => '', + 'Class:ResponseTicket/Attribute:status/Value:closed' => 'Cerrado', + 'Class:ResponseTicket/Attribute:status/Value:closed+' => '', + 'Class:ResponseTicket/Attribute:caller_id' => 'Comunicador', + 'Class:ResponseTicket/Attribute:caller_id+' => '', + 'Class:ResponseTicket/Attribute:workgroup_name' => 'Grupo de Trabajo', + 'Class:ResponseTicket/Attribute:workgroup_name+' => '', + 'Class:ResponseTicket/Attribute:org_id' => 'Cliente', + 'Class:ResponseTicket/Attribute:org_id+' => '', + 'Class:ResponseTicket/Attribute:org_name' => 'Cliente', + 'Class:ResponseTicket/Attribute:org_name+' => '', + 'Class:ResponseTicket/Attribute:service_id' => 'Servicio', + 'Class:ResponseTicket/Attribute:service_id+' => 'Identificación del Servicio', + 'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Elemento de Servicio', + 'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '', + 'Class:ResponseTicket/Attribute:product' => 'Producto', + 'Class:ResponseTicket/Attribute:product+' => '', + 'Class:ResponseTicket/Attribute:impact' => 'Impacto', + 'Class:ResponseTicket/Attribute:impact+' => '', + 'Class:ResponseTicket/Attribute:impact/Value:1' => 'Una Persona', + 'Class:ResponseTicket/Attribute:impact/Value:1+' => '', + 'Class:ResponseTicket/Attribute:impact/Value:2' => 'Un Servicio', + 'Class:ResponseTicket/Attribute:impact/Value:2+' => '', + 'Class:ResponseTicket/Attribute:impact/Value:3' => 'Un Departamento', + 'Class:ResponseTicket/Attribute:impact/Value:3+' => '', + 'Class:ResponseTicket/Attribute:impact/Value:4' => 'Una División', + 'Class:ResponseTicket/Attribute:impact/Value:4+' => '', + 'Class:ResponseTicket/Attribute:urgency' => 'Urgencia', + 'Class:ResponseTicket/Attribute:urgency+' => '', + 'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Bajo', + 'Class:ResponseTicket/Attribute:urgency/Value:1+' => '', + 'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Medio', + 'Class:ResponseTicket/Attribute:urgency/Value:2+' => '', + 'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Alto', + 'Class:ResponseTicket/Attribute:urgency/Value:3+' => '', + 'Class:ResponseTicket/Attribute:priority' => 'Priority', + 'Class:ResponseTicket/Attribute:priority+' => '', + 'Class:ResponseTicket/Attribute:priority/Value:1' => 'Bajo', + 'Class:ResponseTicket/Attribute:priority/Value:1+' => '', + 'Class:ResponseTicket/Attribute:priority/Value:2' => 'Medio', + 'Class:ResponseTicket/Attribute:priority/Value:2+' => '', + 'Class:ResponseTicket/Attribute:priority/Value:3' => 'Alto', + 'Class:ResponseTicket/Attribute:priority/Value:3+' => '', + 'Class:ResponseTicket/Attribute:workgroup_id' => 'Grupo de Trabajo', + 'Class:ResponseTicket/Attribute:workgroup_id+' => 'Identificación de Grupo de Trabajo', + 'Class:ResponseTicket/Attribute:agent_id' => 'Agent', + 'Class:ResponseTicket/Attribute:agent_id+' => '', + 'Class:ResponseTicket/Attribute:agent_name' => 'Agent', + 'Class:ResponseTicket/Attribute:agent_name+' => '', + 'Class:ResponseTicket/Attribute:agent_email' => 'Agent email', + 'Class:ResponseTicket/Attribute:agent_email+' => '', + 'Class:ResponseTicket/Attribute:related_change_id' => 'Modificación Relacionada', + 'Class:ResponseTicket/Attribute:related_change_id+' => 'Identificación de Modificación Relacionada', + 'Class:ResponseTicket/Attribute:related_change_ref' => 'Modificación Relacionada', + 'Class:ResponseTicket/Attribute:related_change_ref+' => 'Referencia de Modificación Relacionada', + 'Class:ResponseTicket/Attribute:close_date' => 'Cerrado', + 'Class:ResponseTicket/Attribute:close_date+' => '', + 'Class:ResponseTicket/Attribute:last_update' => 'Última Actualización', + 'Class:ResponseTicket/Attribute:last_update+' => '', + 'Class:ResponseTicket/Attribute:assignment_date' => 'Asignada', + 'Class:ResponseTicket/Attribute:assignment_date+' => '', + 'Class:ResponseTicket/Attribute:escalation_deadline' => 'Plazo de Escalación', + 'Class:ResponseTicket/Attribute:escalation_deadline+' => 'Fecha Límite para Escalar', + 'Class:ResponseTicket/Attribute:closure_deadline' => 'Plazo de Cierre', + 'Class:ResponseTicket/Attribute:closure_deadline+' => 'Fecha Límite para Cierre', + 'Class:ResponseTicket/Attribute:resolution_code' => 'Código de Resolución', + 'Class:ResponseTicket/Attribute:resolution_code+' => '', + 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'No puede ser reproducido', + 'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '', + 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Tiquete Duplicado', + 'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '', + 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Arreglado', + 'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '', + 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Irrelevante', + 'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '', + 'Class:ResponseTicket/Attribute:solution' => 'Solución', + 'Class:ResponseTicket/Attribute:solution+' => '', + 'Class:ResponseTicket/Attribute:user_satisfaction' => 'Satisfacción del Usuario', + 'Class:ResponseTicket/Attribute:user_satisfaction+' => '', + 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => '1', + 'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '1', + 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => '2', + 'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '2', + 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => '3', + 'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => '3', + 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => '4', + 'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '4', + 'Class:ResponseTicket/Attribute:user_commment' => 'Comentario del Usuario', + 'Class:ResponseTicket/Attribute:user_commment+' => '', + 'Class:ResponseTicket/Stimulus:ev_assign' => 'Asignar', + 'Class:ResponseTicket/Stimulus:ev_assign+' => '', + 'Class:ResponseTicket/Stimulus:ev_reassign' => 'Re-asignar', + 'Class:ResponseTicket/Stimulus:ev_reassign+' => '', + 'Class:ResponseTicket/Stimulus:ev_timeout' => 'Tiempo Fuera del incidente', + 'Class:ResponseTicket/Stimulus:ev_timeout+' => '', + 'Class:ResponseTicket/Stimulus:ev_resolve' => 'Marcar como Resuelto', + 'Class:ResponseTicket/Stimulus:ev_resolve+' => '', + 'Class:ResponseTicket/Stimulus:ev_close' => 'Cerrar', + 'Class:ResponseTicket/Stimulus:ev_close+' => '', +)); +?>