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Updated the ticket creation web service (still known bugs)

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SVN:trunk[586]
This commit is contained in:
Romain Quetiez
2010-07-07 09:38:55 +00:00
parent e514184022
commit 3862a765be
4 changed files with 109 additions and 67 deletions
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28
webservices/itopsoap.examples.php
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@@ -52,26 +52,28 @@ try
(
'admin', /* login */
'admin', /* password */
'Server', /* type */
'Email server down', /* description */
'HW found shutdown', /* initial situation */
'Email not working', /* impact */
'Email server down', /* title */
'HW found shutdown', /* description */
null, /* caller */
new SOAPExternalKeySearch(array(new SOAPSearchCondition('name', 'Demo'))), /* customer */
new SOAPExternalKeySearch(array(new SOAPSearchCondition('id', 1))), /* workgroup */
new SOAPExternalKeySearch(array(new SOAPSearchCondition('name', 'NW Mgmt'))), /* service */
new SOAPExternalKeySearch(array(new SOAPSearchCondition('name', 'Troubleshooting'))), /* service subcategory */
'', /* product */
new SOAPExternalKeySearch(array(new SOAPSearchCondition('name', 'NW support'))), /* workgroup */
array(
new SOAPLinkCreationSpec(
'bizDevice',
array(new SOAPSearchCondition('name', 'Router03')),
array(new SOAPAttributeValue('impact', 'root cause'))
'Device',
array(new SOAPSearchCondition('name', 'switch01')),
array()
),
new SOAPLinkCreationSpec(
'bizServer',
array(new SOAPSearchCondition('name', 'Server01')),
array(new SOAPAttributeValue('impact', ''))
'Server',
array(new SOAPSearchCondition('name', 'dbserver1.demo.com')),
array()
),
), /* impact */
'high' /* severity */
), /* impacted cis */
'1', /* impact */
'1', /* urgency */
);
echo "<p>CreateIncidentTicket() returned:\n";