diff --git a/application/exceptions/CoreCannotSaveObjectException.php b/application/exceptions/CoreCannotSaveObjectException.php
index 61c6dd6d5..14adb2a74 100644
--- a/application/exceptions/CoreCannotSaveObjectException.php
+++ b/application/exceptions/CoreCannotSaveObjectException.php
@@ -63,14 +63,14 @@ class CoreCannotSaveObjectException extends CoreException
 	public function getTextMessage()
 	{
 		$sTitle = Dict::S('UI:Error:SaveFailed');
-		$sContent = utils::HtmlEntities($sTitle);
+        $sContent = $sTitle;
 
 		if (count($this->aIssues) == 1) {
 			$sIssue = reset($this->aIssues);
-			$sContent .= utils::HtmlEntities($sIssue);
+            $sContent .= $sIssue;
 		} else {
 			foreach ($this->aIssues as $sError) {
-				$sContent .= " ".utils::HtmlEntities($sError).", ";
+                $sContent .= " " . $sError . ", ";
 			}
 		}
 
diff --git a/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml b/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
index 5cbee311e..d806fea58 100755
--- a/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
+++ b/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
@@ -247,6 +247,10 @@
           <code><![CDATA[
     public function OnBeforeWriteTicket(Combodo\iTop\Service\Events\EventData $oEventData)
     {
+        // do not update impacted items from portal
+        if(ContextTag::Check(ContextTag::TAG_PORTAL)){
+            return;
+        }
         $aChanges = $this->ListChanges();
         if ($this->IsNew() || array_key_exists('functionalcis_list', $aChanges) || array_key_exists('contacts_list', $aChanges)) {
             $this->UpdateImpactedItems();