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+This module is the basis of iTop: it allows you to manage the assets of your company (devices, software) and to relate them to each other in order +to express their dependencies. In this module you'll also manage contacts (persons or teams), groups of CIs (Solutions) and define the Business Processes they may impact.
+In this moduel you define the services provided by your organization, the contracts with your customers and providers and define the available Service Levels for each of Service.
+This module manages User Request tickets, to track the end-user request. The service levels (i.e. response times) for the tickets are defined in the Service Management module.
+This module manages Incident tickets, created in response to incidents occurring on the infrastructure. The service levels (i.e. response times) for the tickets are defined in the Service Management module.
+TBD
+TBD
+TBD
+ + + +