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Merge branch 'develop' into feature/b3217-2dev

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odain
2020-09-08 17:00:41 +02:00
parent f25cd70e73 b5cfd1c61e
commit 2ff6658a56
641 changed files with 23943 additions and 4198 deletions
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68
datamodels/2.x/itop-tickets/data.struct.ta-actions.xml
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@@ -1,68 +0,0 @@
<?xml version="1.0" encoding="UTF-8"?>
<Set>
<ActionEmail id="1">
<name>Notification to a Workgroup</name>
<description>This action informs a team that a ticket has been assigned their workgroup</description>
<status>disabled</status>
<test_recipient></test_recipient>
<from>test@test.com</from>
<reply_to></reply_to>
<to>SELECT Team WHERE id=:this-&gt;workgroup_id</to>
<cc></cc>
<bcc></bcc>
<subject>The ticket $this-&gt;name()$, priority $this-&gt;label(priority)$ has been assigned to the workgroup $this-&gt;workgroup_name$</subject>
<body>&lt;html&gt;
&lt;body&gt;
&lt;p&gt;The ticket $this-&gt;name()$ has been assigned to the workgroup $this-&gt;workgroup_name$.&lt;/p&gt;
&lt;p&gt;Description: $this-&gt;title$&lt;/p&gt;
&lt;p&gt;Title: $this-&gt;title$&lt;/p&gt;
&lt;hr/&gt;
&lt;p&gt;for more information on this ticket, click here: $this-&gt;hyperlink()$&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
<ActionEmail id="2">
<name>Notification to Agent</name>
<description>This action informs an agent that a ticket has been assigned to her/him</description>
<status>disabled</status>
<test_recipient></test_recipient>
<from>test@test.com</from>
<reply_to></reply_to>
<to>SELECT Person WHERE id=:this-&gt;agent_id</to>
<cc></cc>
<bcc></bcc>
<subject>The ticket $this-&gt;name()$, priority $this-&gt;label(priority)$ has been assigned to you</subject>
<body>&lt;html&gt;
&lt;body&gt;
&lt;p&gt;The ticket $this-&gt;name()$ has been assigned to you.&lt;/p&gt;
&lt;p&gt;Description: $this-&gt;title$&lt;/p&gt;
&lt;p&gt;Title: $this-&gt;title$&lt;/p&gt;
&lt;hr/&gt;
&lt;p&gt;for more information on this ticket, click here: $this-&gt;hyperlink()$&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
<ActionEmail id="3">
<name>Notification to caller</name>
<description>This action is used to inform the caller</description>
<status>disabled</status>
<test_recipient></test_recipient>
<from>test@test.com</from>
<reply_to></reply_to>
<to>SELECT Person WHERE id=:this-&gt;caller_id</to>
<cc></cc>
<bcc></bcc>
<subject>Ticket $this-&gt;name()$, priority $this-&gt;label(priority)$ - $this-&gt;status$</subject>
<body>&lt;html&gt;
&lt;body&gt;
&lt;p&gt;The ticket $this-&gt;name()$ has changed to status $this-&gt;status$&lt;/p&gt;
&lt;p&gt;Last update: $this-&gt;last_update$&lt;/p&gt;
&lt;hr/&gt;
&lt;p&gt;for more information on this ticket, click here: $this-&gt;hyperlink(portal)$&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;</body>
<importance>normal</importance>
</ActionEmail>
</Set>

0
datamodels/2.x/itop-tickets/cs.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/cs.dict.itop-tickets.php Executable file → Normal file
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datamodels/2.x/itop-tickets/da.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/da.dict.itop-tickets.php
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datamodels/2.x/itop-tickets/de.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/de.dict.itop-tickets.php Executable file → Normal file
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datamodels/2.x/itop-tickets/en.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/en.dict.itop-tickets.php Executable file → Normal file
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datamodels/2.x/itop-tickets/es_cr.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/es_cr.dict.itop-tickets.php Executable file → Normal file
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datamodels/2.x/itop-tickets/fr.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/fr.dict.itop-tickets.php Executable file → Normal file
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datamodels/2.x/itop-tickets/hu.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/hu.dict.itop-tickets.php Executable file → Normal file
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datamodels/2.x/itop-tickets/it.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/it.dict.itop-tickets.php Executable file → Normal file
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0
datamodels/2.x/itop-tickets/ja.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/ja.dict.itop-tickets.php Executable file → Normal file
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0
datamodels/2.x/itop-tickets/nl.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/nl.dict.itop-tickets.php
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58
datamodels/2.x/itop-tickets/pt_br.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/pt_br.dict.itop-tickets.php
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@@ -84,7 +84,7 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
'Class:Ticket/Attribute:operational_status/Value:resolved+' => '',
'Class:Ticket/Attribute:operational_status/Value:closed' => 'Fechado',
'Class:Ticket/Attribute:operational_status/Value:closed+' => '',
'Ticket:ImpactAnalysis' => 'Análise de Impacto~~',
'Ticket:ImpactAnalysis' => 'Análise de Impacto',
));
@@ -111,6 +111,32 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
'Class:lnkContactToTicket/Attribute:role_code/Value:do_not_notify' => 'Não notificar',
));
//
// Class: lnkFunctionalCIToTicket
//
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
'Class:lnkFunctionalCIToTicket' => 'Link CI / Solicitação',
'Class:lnkFunctionalCIToTicket+' => '',
'Class:lnkFunctionalCIToTicket/Attribute:ticket_id' => 'Solicitação',
'Class:lnkFunctionalCIToTicket/Attribute:ticket_id+' => '',
'Class:lnkFunctionalCIToTicket/Attribute:ticket_ref' => 'Ref',
'Class:lnkFunctionalCIToTicket/Attribute:ticket_ref+' => '',
'Class:lnkFunctionalCIToTicket/Attribute:ticket_title' => 'Título do bilhete',
'Class:lnkFunctionalCIToTicket/Attribute:ticket_title+' => '',
'Class:lnkFunctionalCIToTicket/Attribute:functionalci_id' => 'CIs',
'Class:lnkFunctionalCIToTicket/Attribute:functionalci_id+' => '',
'Class:lnkFunctionalCIToTicket/Attribute:functionalci_name' => 'Nome CI',
'Class:lnkFunctionalCIToTicket/Attribute:functionalci_name+' => '',
'Class:lnkFunctionalCIToTicket/Attribute:impact' => 'Impacto',
'Class:lnkFunctionalCIToTicket/Attribute:impact+' => '',
'Class:lnkFunctionalCIToTicket/Attribute:impact_code' => 'Impacto',
'Class:lnkFunctionalCIToTicket/Attribute:impact_code/Value:manual' => 'Adicionado manualmente',
'Class:lnkFunctionalCIToTicket/Attribute:impact_code/Value:computed' => 'Computado',
'Class:lnkFunctionalCIToTicket/Attribute:impact_code/Value:not_impacted' => 'Não impactado',
));
//
// Class: WorkOrder
//
@@ -168,27 +194,27 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
'WorkOrder:Moreinfo' => 'Mais informações',
'Tickets:ResolvedFrom' => 'Resolvido automaticamente de %1$s',
'Class:cmdbAbstractObject/Method:Set' => 'Set~~',
'Class:cmdbAbstractObject/Method:Set' => 'Set',
'Class:cmdbAbstractObject/Method:Set+' => 'Defina um campo com um valor estático',
'Class:cmdbAbstractObject/Method:Set/Param:1' => 'Target Field',
'Class:cmdbAbstractObject/Method:Set/Param:1' => 'Campo alvo',
'Class:cmdbAbstractObject/Method:Set/Param:1+' => 'O campo para definir, no objeto atual',
'Class:cmdbAbstractObject/Method:Set/Param:2' => 'Valor',
'Class:cmdbAbstractObject/Method:Set/Param:2+' => 'O valor para definir',
'Class:cmdbAbstractObject/Method:SetCurrentDate' => 'SetCurrentDate',
'Class:cmdbAbstractObject/Method:SetCurrentDate+' => 'Defina um campo com a data e hora atual',
'Class:cmdbAbstractObject/Method:SetCurrentDate/Param:1' => 'Target Field',
'Class:cmdbAbstractObject/Method:SetCurrentDate/Param:1' => 'Campo alvo',
'Class:cmdbAbstractObject/Method:SetCurrentDate/Param:1+' => 'O campo para definir, no objeto atual',
'Class:cmdbAbstractObject/Method:SetCurrentUser' => 'SetCurrentUser',
'Class:cmdbAbstractObject/Method:SetCurrentUser+' => 'Defina um campo com o usuário atualmente logado',
'Class:cmdbAbstractObject/Method:SetCurrentUser/Param:1' => 'Target Field',
'Class:cmdbAbstractObject/Method:SetCurrentUser/Param:1' => 'Campo alvo',
'Class:cmdbAbstractObject/Method:SetCurrentUser/Param:1+' => 'O campo para definir, no objeto atual. Se o campo for uma string, o nome amigável será usado, caso contrário, o identificador será usado. Esse nome amigável é o nome da pessoa, se houver alguma anexada ao usuário, caso contrário, é o login.',
'Class:cmdbAbstractObject/Method:SetCurrentPerson' => 'SetCurrentPerson~~',
'Class:cmdbAbstractObject/Method:SetCurrentPerson' => 'SetCurrentPerson',
'Class:cmdbAbstractObject/Method:SetCurrentPerson+' => 'Defina um campo com a pessoa atualmente logada (a \\"pessoa\\" anexada ao \\"usuário\\").',
'Class:cmdbAbstractObject/Method:SetCurrentPerson/Param:1' => 'Target Field~~',
'Class:cmdbAbstractObject/Method:SetCurrentPerson/Param:1' => 'Campo alvo',
'Class:cmdbAbstractObject/Method:SetCurrentPerson/Param:1+' => 'O campo para definir, no objeto atual. Se o campo for uma string, o nome amigável será usado, caso contrário, o identificador será usado. ',
'Class:cmdbAbstractObject/Method:SetElapsedTime' => 'SetElapsedTime~~',
'Class:cmdbAbstractObject/Method:SetElapsedTime' => 'SetElapsedTime',
'Class:cmdbAbstractObject/Method:SetElapsedTime+' => 'Defina um campo com o tempo (segundos) decorrido desde a data dada por outro campo',
'Class:cmdbAbstractObject/Method:SetElapsedTime/Param:1' => 'Target Field~~',
'Class:cmdbAbstractObject/Method:SetElapsedTime/Param:1' => 'Campo alvo',
'Class:cmdbAbstractObject/Method:SetElapsedTime/Param:1+' => 'O campo para definir, no objeto atual',
'Class:cmdbAbstractObject/Method:SetElapsedTime/Param:2' => 'Campo de Referência',
'Class:cmdbAbstractObject/Method:SetElapsedTime/Param:2+' => 'O campo do qual obter a data de referência',
@@ -196,20 +222,20 @@ Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
'Class:cmdbAbstractObject/Method:SetElapsedTime/Param:3+' => 'Deixe em branco para confiar no esquema padrão de horas de trabalho, ou configure para \\"DefaultWorkingTimeComputer\\" para forçar um esquema de 24x7',
'Class:cmdbAbstractObject/Method:Reset' => 'Reset',
'Class:cmdbAbstractObject/Method:Reset+' => 'Redefinir um campo para seu valor padrão',
'Class:cmdbAbstractObject/Method:Reset/Param:1' => 'Target Field~~',
'Class:cmdbAbstractObject/Method:Reset/Param:1' => 'Campo alvo',
'Class:cmdbAbstractObject/Method:Reset/Param:1+' => 'O campo para redefinir, no objeto atual',
'Class:cmdbAbstractObject/Method:Copy' => 'Copy~~',
'Class:cmdbAbstractObject/Method:Copy' => 'Cop',
'Class:cmdbAbstractObject/Method:Copy+' => 'Copie o valor de um campo para outro campo',
'Class:cmdbAbstractObject/Method:Copy/Param:1' => 'Target Field~~',
'Class:cmdbAbstractObject/Method:Copy/Param:1' => 'Campo alvo',
'Class:cmdbAbstractObject/Method:Copy/Param:1+' => 'O campo para definir, no objeto atual',
'Class:cmdbAbstractObject/Method:Copy/Param:2' => 'Source Field~~',
'Class:cmdbAbstractObject/Method:Copy/Param:2' => 'Campo de origem',
'Class:cmdbAbstractObject/Method:Copy/Param:2+' => 'O campo para obter o valor de, no objeto atual',
'Class:cmdbAbstractObject/Method:ApplyStimulus' => 'ApplyStimulus~~',
'Class:cmdbAbstractObject/Method:ApplyStimulus' => 'ApplyStimulus',
'Class:cmdbAbstractObject/Method:ApplyStimulus+' => 'Aplique o estímulo especificado ao objeto atual',
'Class:cmdbAbstractObject/Method:ApplyStimulus/Param:1' => 'Código de estímulo',
'Class:cmdbAbstractObject/Method:ApplyStimulus/Param:1+' => 'Um código de estímulo válido para a classe atual',
'Class:ResponseTicketTTO/Interface:iMetricComputer' => 'Time To Own~~',
'Class:ResponseTicketTTO/Interface:iMetricComputer' => 'Time To Own',
'Class:ResponseTicketTTO/Interface:iMetricComputer+' => 'Objetivo baseado em um SLT do tipo TTO',
'Class:ResponseTicketTTR/Interface:iMetricComputer' => 'Time To Resolve~~',
'Class:ResponseTicketTTR/Interface:iMetricComputer' => 'Time To Resolve',
'Class:ResponseTicketTTR/Interface:iMetricComputer+' => 'Objetivo baseado em um SLT do tipo TTR',
));

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datamodels/2.x/itop-tickets/ru.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/ru.dict.itop-tickets.php Executable file → Normal file
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datamodels/2.x/itop-tickets/sk.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/sk.dict.itop-tickets.php
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datamodels/2.x/itop-tickets/tr.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/tr.dict.itop-tickets.php Executable file → Normal file
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datamodels/2.x/itop-tickets/zh_cn.dict.itop-tickets.php → datamodels/2.x/itop-tickets/dictionaries/zh_cn.dict.itop-tickets.php Executable file → Normal file
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