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Deletion of objects:
- automatic delete of mandatory ext keys, and if the option is set in the data model (I've set the "manual" option by default, and the "auto" option for links) - automatic reset of optional ext keys (several keys could be updated on one single object) - takes into account the user rights - security against the use of page arguments when the automatic deletion is not allowed Known limitations: - does not check that resetting an ext key could affect the lifecycle consistency (e.g. delete a workgroup referenced by a ticket) - does not check recursively on the automatic deletion, which should not be a problem given the current data model (TBC) SVN:code[181]
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@@ -43,7 +43,7 @@ class bizIncidentTicket extends cmdbAbstractObject
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MetaModel::Init_AddAttribute(new AttributeString("title", array("label"=>"Title", "description"=>"Overview of the Incident", "allowed_values"=>null, "sql"=>"title", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeEnum("type", array("label"=>"Type", "description"=>"Type of the Incident", "allowed_values"=>new ValueSetEnum("Network,Server,Desktop,Application"), "sql"=>"type", "default_value"=>"Server", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "label"=>"Customer", "description"=>"who is impacted by the ticket", "allowed_values"=>null, "sql"=>"customer", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("org_id", array("targetclass"=>"bizOrganization", "label"=>"Customer", "description"=>"who is impacted by the ticket", "allowed_values"=>null, "sql"=>"customer", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("customer_name", array("label"=>"Customer", "description"=>"Name of the customer impacted by this ticket", "allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeEnum("ticket_status", array("label"=>"Status", "description"=>"Status of the ticket", "allowed_values"=>new ValueSetEnum("New, Assigned, WorkInProgress, Resolved, Closed"), "sql"=>"ticket_status", "default_value"=>"New", "is_null_allowed"=>false, "depends_on"=>array())));
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// SetPossibleValues("status",array("Open","Monitored","Closed"));
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@@ -55,13 +55,13 @@ class bizIncidentTicket extends cmdbAbstractObject
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MetaModel::Init_AddAttribute(new AttributeDate("next_update", array("label"=>"Next update", "description"=>"next time the Ticket is expected to be modified", "allowed_values"=>null, "sql"=>"next_update", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeDate("end_date", array("label"=>"Closure Date", "description"=>"Date when the Ticket was closed", "allowed_values"=>null, "sql"=>"closed_date", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("caller_id", array("targetclass"=>"bizPerson", "jointype"=> "", "label"=>"Caller", "description"=>"person that trigger incident", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p WHERE p.org_id = :this->org_id'), "sql"=>"caller_id", "is_null_allowed"=>false, "depends_on"=>array("org_id"))));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("caller_id", array("targetclass"=>"bizPerson", "jointype"=> "", "label"=>"Caller", "description"=>"person that trigger incident", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p WHERE p.org_id = :this->org_id'), "sql"=>"caller_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array("org_id"))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("caller_mail", array("label"=>"Caller", "description"=>"Person that trigger this incident", "allowed_values"=>null, "extkey_attcode"=> 'caller_id', "target_attcode"=>"email")));
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MetaModel::Init_AddAttribute(new AttributeString("impact", array("label"=>"Impact", "description"=>"Impact of the Incident", "allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "label"=>"Workgroup", "description"=>"which workgroup is owning ticket", "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>true, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("workgroup_id", array("targetclass"=>"bizWorkgroup", "jointype"=> "", "label"=>"Workgroup", "description"=>"which workgroup is owning ticket", "allowed_values"=>null, "sql"=>"workgroup_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("workgroup_name", array("label"=>"Workgroup", "description"=>"name of workgroup managing the Ticket", "allowed_values"=>null, "extkey_attcode"=> 'workgroup_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"bizPerson", "jointype"=> "", "label"=>"Agent", "description"=>"who is managing the ticket", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p JOIN lnkContactTeam AS l ON l.contact_id=p.id JOIN bizTeam AS t ON l.team_id=t.id JOIN bizWorkgroup AS w ON w.team_id=t.id WHERE w.id = :this->workgroup_id'), "sql"=>"agent_id", "is_null_allowed"=>true, "depends_on"=>array('workgroup_id'))));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("agent_id", array("targetclass"=>"bizPerson", "jointype"=> "", "label"=>"Agent", "description"=>"who is managing the ticket", "allowed_values"=>new ValueSetObjects('SELECT bizPerson AS p JOIN lnkContactTeam AS l ON l.contact_id=p.id JOIN bizTeam AS t ON l.team_id=t.id JOIN bizWorkgroup AS w ON w.team_id=t.id WHERE w.id = :this->workgroup_id'), "sql"=>"agent_id", "is_null_allowed"=>true, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array('workgroup_id'))));
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MetaModel::Init_AddAttribute(new AttributeExternalField("agent_mail", array("label"=>"Agent", "description"=>"mail of agent managing the Ticket", "allowed_values"=>null, "extkey_attcode"=> 'agent_id', "target_attcode"=>"email")));
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// Comment afficher le first + last name de l'agent ? Est-ce utile d'ajouter ce champ?
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MetaModel::Init_AddAttribute(new AttributeText("action_log", array("label"=>"Action Logs", "description"=>"List all action performed during the incident", "allowed_values"=>null, "sql"=>"action_log", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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@@ -197,9 +197,9 @@ class lnkRelatedTicket extends cmdbAbstractObject
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"display_template" => "../business/templates/default.html",
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);
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MetaModel::Init_Params($aParams);
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MetaModel::Init_AddAttribute(new AttributeExternalKey("rel_ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "label"=>"Related Ticket", "description"=>"The related ticket", "allowed_values"=>null, "sql"=>"rel_ticket_id", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("rel_ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "label"=>"Related Ticket", "description"=>"The related ticket", "allowed_values"=>null, "sql"=>"rel_ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("rel_ticket_name", array("label"=>"Related ticket", "description"=>"Name of the related ticket", "allowed_values"=>null, "extkey_attcode"=> 'rel_ticket_id', "target_attcode"=>"title")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "label"=>"Ticket", "description"=>"Ticket number", "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "label"=>"Ticket", "description"=>"Ticket number", "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("ticket_name", array("label"=>"Ticket Name", "description"=>"Name of the ticket", "allowed_values"=>null, "extkey_attcode"=> 'ticket_id', "target_attcode"=>"title")));
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MetaModel::Init_AddAttribute(new AttributeString("impact", array("label"=>"Impact", "description"=>"Impact on the related ticket", "allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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@@ -248,9 +248,9 @@ class lnkInfraTicket extends cmdbAbstractObject
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"display_template" => "../business/templates/default.html",
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);
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MetaModel::Init_Params($aParams);
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MetaModel::Init_AddAttribute(new AttributeExternalKey("infra_id", array("targetclass"=>"logInfra", "jointype"=> '', "label"=>"Infrastructure", "description"=>"The infrastructure impacted", "allowed_values"=>null, "sql"=>"infra_id", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("infra_id", array("targetclass"=>"logInfra", "jointype"=> '', "label"=>"Infrastructure", "description"=>"The infrastructure impacted", "allowed_values"=>null, "sql"=>"infra_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("infra_name", array("label"=>"Infrastructure Name", "description"=>"Name of the impacted infrastructure", "allowed_values"=>null, "extkey_attcode"=> 'infra_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "label"=>"Ticket #", "description"=>"Ticket number", "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "label"=>"Ticket #", "description"=>"Ticket number", "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("ticket_name", array("label"=>"Ticket Name", "description"=>"Name of the ticket", "allowed_values"=>null, "extkey_attcode"=> 'ticket_id', "target_attcode"=>"title")));
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MetaModel::Init_AddAttribute(new AttributeString("impact", array("label"=>"Impact", "description"=>"Level of impact of the infra by the related ticket", "allowed_values"=>null, "sql"=>"impact", "default_value"=>"", "is_null_allowed"=>true, "depends_on"=>array())));
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@@ -299,9 +299,9 @@ class lnkContactTicket extends cmdbAbstractObject
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"display_template" => "../business/templates/default.html",
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);
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MetaModel::Init_Params($aParams);
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MetaModel::Init_AddAttribute(new AttributeExternalKey("contact_id", array("targetclass"=>"bizContact", "jointype"=> '', "label"=>"Contact", "description"=>"Contact to Notify", "allowed_values"=>null, "sql"=>"contact_id", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("contact_id", array("targetclass"=>"bizContact", "jointype"=> '', "label"=>"Contact", "description"=>"Contact to Notify", "allowed_values"=>null, "sql"=>"contact_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("contact_email", array("label"=>"Contact email", "description"=>"Mail for the contact", "allowed_values"=>null, "extkey_attcode"=> 'contact_id', "target_attcode"=>"email")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "label"=>"Ticket #", "description"=>"Ticket number", "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("ticket_id", array("targetclass"=>"bizIncidentTicket", "jointype"=> '', "label"=>"Ticket #", "description"=>"Ticket number", "allowed_values"=>null, "sql"=>"ticket_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_AUTO, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("ticket_name", array("label"=>"Ticket Name", "description"=>"Name of the ticket", "allowed_values"=>null, "extkey_attcode"=> 'ticket_id', "target_attcode"=>"title")));
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MetaModel::Init_AddAttribute(new AttributeString("role", array("label"=>"Role", "description"=>"Role of the contact", "allowed_values"=>null, "sql"=>"role", "default_value"=>"", "is_null_allowed"=>false, "depends_on"=>array())));
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@@ -351,7 +351,7 @@ class bizWorkgroup extends logRealObject
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MetaModel::Init_Params($aParams);
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MetaModel::Init_InheritAttributes();
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MetaModel::Init_AddAttribute(new AttributeExternalField("org_name", array("label"=>"Organization", "description"=>"Company / Department owning this object", "allowed_values"=>null, "extkey_attcode"=> 'org_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("team_id", array("targetclass"=>"bizTeam", "label"=>"Team", "description"=>"Team owning the workgroup", "allowed_values"=>null, "sql"=>"team_id", "is_null_allowed"=>false, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalKey("team_id", array("targetclass"=>"bizTeam", "label"=>"Team", "description"=>"Team owning the workgroup", "allowed_values"=>null, "sql"=>"team_id", "is_null_allowed"=>false, "on_target_delete"=>DEL_MANUAL, "depends_on"=>array())));
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MetaModel::Init_AddAttribute(new AttributeExternalField("team_name", array("label"=>"Team Name", "description"=>"name of the team", "allowed_values"=>null, "extkey_attcode"=> 'team_id', "target_attcode"=>"name")));
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MetaModel::Init_AddAttribute(new AttributeString("role", array("label"=>"Role", "description"=>"Role of this work group", "allowed_values"=>new ValueSetEnum("1st level support,2nd level support,3rd level support"), "sql"=>"role", "default_value"=>"1st level support", "is_null_allowed"=>true, "depends_on"=>array())));
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