diff --git a/datamodels/2.x/itop-config-mgmt/dictionaries/en.dict.itop-config-mgmt.php b/datamodels/2.x/itop-config-mgmt/dictionaries/en.dict.itop-config-mgmt.php index 65a7f52ad..887ba2d44 100644 --- a/datamodels/2.x/itop-config-mgmt/dictionaries/en.dict.itop-config-mgmt.php +++ b/datamodels/2.x/itop-config-mgmt/dictionaries/en.dict.itop-config-mgmt.php @@ -142,9 +142,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:PhysicalDevice' => 'Physical Device', - 'Class:PhysicalDevice+' => 'Abstract class, grouping physical types of Configuration Items. -A physical Device can be located. -It has usually a brand and model.', + 'Class:PhysicalDevice+' => 'Abstract class, grouping physical types of Configuration Items. A Physical Device can be located. It has usually a Brand and Model.', 'Class:PhysicalDevice/ComplementaryName' => '%1$s - %2$s', 'Class:PhysicalDevice/Attribute:serialnumber' => 'Serial number', 'Class:PhysicalDevice/Attribute:serialnumber+' => '', @@ -242,8 +240,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:Tablet' => 'Tablet', - 'Class:Tablet+' => 'End user device. -For example iPad, Galaxy Note/Tab Nexus, Kindle,...', + 'Class:Tablet+' => 'End user device. For example iPad, Galaxy Note/Tab Nexus, Kindle,...', ]); // @@ -327,7 +324,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:Server' => 'Server', - 'Class:Server+' => 'Physical Device, a computer running an operating system and designed to execute Software Instances', + 'Class:Server+' => 'A Datacenter Device, with an OS Version executing Software Instances', 'Class:Server/ComplementaryName' => '%1$s - %2$s', 'Class:Server/Attribute:osfamily_id' => 'OS family', 'Class:Server/Attribute:osfamily_id+' => '', @@ -355,8 +352,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:StorageSystem' => 'Storage System', - 'Class:StorageSystem+' => 'A Storage System is used in iTop to describe any storage system that can be attached either to a SAN or to an Ethernet network. -The logical unit of storage managed by a Storage System is a Logical Volume.', + 'Class:StorageSystem+' => 'A Storage System is a type of Datacenter Device. It contains multiple Logical Volumes and can be attached either to a SAN or to an Ethernet network.', 'Class:StorageSystem/ComplementaryName' => '%1$s - %2$s', 'Class:StorageSystem/Attribute:logicalvolume_list' => 'Logical volumes', 'Class:StorageSystem/Attribute:logicalvolume_list+' => 'All the logical volumes in this storage system', @@ -368,7 +364,7 @@ The logical unit of storage managed by a Storage System is a Logical Volume.', Dict::Add('EN US', 'English', 'English', [ 'Class:SANSwitch' => 'SAN Switch', - 'Class:SANSwitch+' => 'A SAN Switch is a network switch compatible with the Fibre Channel protocol used by storage networks.', + 'Class:SANSwitch+' => 'A SAN Switch is a network switch compatible with the Fibre Channel protocol used by storage networks. It is a Datacenter Device.', 'Class:SANSwitch/ComplementaryName' => '%1$s - %2$s', 'Class:SANSwitch/Attribute:datacenterdevice_list' => 'Devices', 'Class:SANSwitch/Attribute:datacenterdevice_list+' => 'All the devices connected to this SAN switch', @@ -380,7 +376,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:TapeLibrary' => 'Tape Library', - 'Class:TapeLibrary+' => 'A magnetic tape (or cartridge) hosted inside a Tape Library.', + 'Class:TapeLibrary+' => 'A Tape Library is a Datacenter Device which hosts multiple magnetic Tapes (or cartridge).', 'Class:TapeLibrary/ComplementaryName' => '%1$s - %2$s', 'Class:TapeLibrary/Attribute:tapes_list' => 'Tapes', 'Class:TapeLibrary/Attribute:tapes_list+' => 'All the tapes in the tape library', @@ -392,8 +388,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:NAS' => 'NAS', - 'Class:NAS+' => 'Network-attached storage (NAS) is an high-capacity storage device connected to a network. -In '.ITOP_APPLICATION_SHORT.' a NAS is linked to NAS File Systems', + 'Class:NAS+' => 'Network-attached storage (NAS) is an high-capacity storage device connected to a network. In '.ITOP_APPLICATION_SHORT.' a NAS is linked to NAS File Systems. It is a Datacenter Device.', 'Class:NAS/ComplementaryName' => '%1$s - %2$s', 'Class:NAS/Attribute:nasfilesystem_list' => 'Filesystems', 'Class:NAS/Attribute:nasfilesystem_list+' => 'All the file systems in this NAS', @@ -405,7 +400,7 @@ In '.ITOP_APPLICATION_SHORT.' a NAS is linked to NAS File Systems', Dict::Add('EN US', 'English', 'English', [ 'Class:PC' => 'PC', - 'Class:PC+' => 'Personal Computer, Desktop or Laptop, running an operating system and designed to execute Software Instances', + 'Class:PC+' => 'Personal Computer, is a Physical Device, Desktop or Laptop, running an operating system and designed to execute Software Instances.', 'Class:PC/ComplementaryName' => '%1$s - %2$s', 'Class:PC/Attribute:osfamily_id' => 'OS family', 'Class:PC/Attribute:osfamily_id+' => '', @@ -443,7 +438,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:PowerConnection' => 'Power Connection', - 'Class:PowerConnection+' => 'Abstract class, grouping physical devices used for electrical power supply', + 'Class:PowerConnection+' => 'Abstract class, grouping physical devices used for electrical power supply.', 'Class:PowerConnection/ComplementaryName' => '%1$s - %2$s', ]); @@ -465,8 +460,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:PDU' => 'PDU', - 'Class:PDU+' => 'Physical Power Connection. -A PDU (Power Distribution Unit) is a device fitted with multiple outputs designed to distribute electric power, especially to racks of computers and networking equipment located within the data center.', + 'Class:PDU+' => 'A type of Power Connection, the PDU (Power Distribution Unit) is a device fitted with multiple outputs designed to distribute electric power, especially to racks of computers and networking equipment located within a datacenter.', 'Class:PDU/ComplementaryName' => '%1$s - %2$s - %3$s - %4$s', 'Class:PDU/Attribute:rack_id' => 'Rack', 'Class:PDU/Attribute:rack_id+' => '', @@ -495,10 +489,7 @@ For example: external hard drives, scanners, input devices (trackballs, bar code Dict::Add('EN US', 'English', 'English', [ 'Class:Enclosure' => 'Enclosure', - 'Class:Enclosure+' => 'Datacenter Device. -It is a cabinet generally fitted with doors and side panels. -Enclosures may contain baffles, fans, and other features. -Then can be mounted inside a Rack or directly fitted on the wall.', + 'Class:Enclosure+' => 'This Datacenter Device is a cabinet containing baffles, fans... which can be mounted inside a Rack or directly fitted on the wall.', 'Class:Enclosure/ComplementaryName' => '%1$s - %2$s - %3$s', 'Class:Enclosure/Attribute:rack_id' => 'Rack', 'Class:Enclosure/Attribute:rack_id+' => '', @@ -516,9 +507,7 @@ Then can be mounted inside a Rack or directly fitted on the wall.', Dict::Add('EN US', 'English', 'English', [ 'Class:ApplicationSolution' => 'Application Solution', - 'Class:ApplicationSolution+' => 'Application Solutions describe complex applications that are made of (or depend on) several basic components. -They are a specialized type of “Group” for documenting large applications. -The main information conveyed by an Application Solution is its list of relationships.', + 'Class:ApplicationSolution+' => 'Application Solutions describe complex applications that are made of (or depend on) several basic components. The main information conveyed by an Application Solution is its list of relationships.', 'Class:ApplicationSolution/Attribute:functionalcis_list' => 'CIs', 'Class:ApplicationSolution/Attribute:functionalcis_list+' => 'All the configuration items that compose this application solution', 'Class:ApplicationSolution/Attribute:businessprocess_list' => 'Business processes', @@ -541,9 +530,7 @@ The main information conveyed by an Application Solution is its list of relation Dict::Add('EN US', 'English', 'English', [ 'Class:BusinessProcess' => 'Business Process', - 'Class:BusinessProcess+' => 'A Business Process is used to document a high-level process or an important application for the operations. -It is quite similar to an Application Solution but for describing higher level applications or whole processes in the organization. -The main information conveyed by a Business Process is its list of relationships with Application Solutions and Contacts.', + 'Class:BusinessProcess+' => 'A Business Process is used to document a high-level process or an important application for the operations. It is quite similar to an Application Solution but for describing higher level applications or whole processes in the organization.', 'Class:BusinessProcess/Attribute:applicationsolutions_list' => 'Application solutions', 'Class:BusinessProcess/Attribute:applicationsolutions_list+' => 'All the application solutions that impact this business process', 'Class:BusinessProcess/Attribute:status' => 'Status', @@ -560,11 +547,7 @@ The main information conveyed by a Business Process is its list of relationships Dict::Add('EN US', 'English', 'English', [ 'Class:Software' => 'Software', - 'Class:Software+' => 'A generic item of a software in the software catalog. -A Software deployed on a device (Server, PC, Virtual Machine) is documented as a Software Instance. -Software has a category which correspond to the 5 type of Software Instance: DB Server, Middleware, PC Software, Web Server and Other Software.', - - + 'Class:Software+' => 'Software is a generic item in the software catalog. It has a particular version. In '.ITOP_APPLICATION_SHORT.' a Software has a category amongst: DB Server, Middleware, PC Software, Web Server and Other Software.', 'Class:Software/ComplementaryName' => '%1$s - %2$s', 'Class:Software/Attribute:name' => 'Name', 'Class:Software/Attribute:name+' => '', @@ -600,9 +583,7 @@ Software has a category which correspond to the 5 type of Software Instance: DB Dict::Add('EN US', 'English', 'English', [ 'Class:SoftwareInstance' => 'Software Instance', - 'Class:SoftwareInstance+' => 'Abstract class. -Represent the deployment of a Software on a device (Server, PC, VirtualMachine). -Different types of Software Instance exist: DB Server, Middleware, PC Software, Web Server and Other Software.', + 'Class:SoftwareInstance+' => 'Abstract class. Represent the deployment of a Software on a device (Server, PC, VirtualMachine). In '.ITOP_APPLICATION_SHORT.' we have different types of Software Instance: DB Server, Middleware, PC Software, Web Server and Other Software.', 'Class:SoftwareInstance/Attribute:system_id' => 'System', 'Class:SoftwareInstance/Attribute:system_id+' => 'The system can be a Server, a Virtual Machine, a PC, ...', 'Class:SoftwareInstance/Attribute:system_name' => 'System name', @@ -631,8 +612,7 @@ Different types of Software Instance exist: DB Server, Middleware, PC Software, Dict::Add('EN US', 'English', 'English', [ 'Class:Middleware' => 'Middleware', - 'Class:Middleware+' => 'An instance of a middleware software (software offering services to other software, or enterprise integration software) installed on a particular system (PC, Server or Virtual Machine). -For example: Tomcat, JBoss, Talend, Microsoft BizTalk, IBM Websphere or Lotus Domino can be put under this category.', + 'Class:Middleware+' => 'It is a Software Instance, offering services to other software (like: Tomcat, JBoss, Talend, Microsoft BizTalk, IBM Websphere or Lotus Domino) installed on a particular system (PC, Server or Virtual Machine).', 'Class:Middleware/Attribute:middlewareinstance_list' => 'Middleware instances', 'Class:Middleware/Attribute:middlewareinstance_list+' => 'All the middleware instances provided by this middleware', ]); @@ -643,7 +623,7 @@ For example: Tomcat, JBoss, Talend, Microsoft BizTalk, IBM Websphere or Lotus Do Dict::Add('EN US', 'English', 'English', [ 'Class:DBServer' => 'DB Server', - 'Class:DBServer+' => 'An instance of a database server software (like MariaDB 10.6, MySQL 8.0, Oracle x.x, SQL Server, DB2…) running on a particular system (PC, Server or Virtual Machine).', + 'Class:DBServer+' => 'It is a Software Instance, offering database services (like MariaDB 10.6, MySQL 8.0, Oracle x.x, SQL Server, DB2…) installed on a particular system (PC, Server or Virtual Machine).', 'Class:DBServer/Attribute:dbschema_list' => 'DB schemas', 'Class:DBServer/Attribute:dbschema_list+' => 'All the database schemas for this DB server', ]); @@ -654,7 +634,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:WebServer' => 'Web Server', - 'Class:WebServer+' => 'An instance of a web server software running on a specific system (PC, Server or Virtual Machine).', + 'Class:WebServer+' => 'It is a Software Instance, offering Web services (like Apache 2.4, Nginx 1.29.4, IIS 7.0) installed on a specific system (PC, Server or Virtual Machine).', 'Class:WebServer/Attribute:webapp_list' => 'Web applications', 'Class:WebServer/Attribute:webapp_list+' => 'All the web applications available on this web server', ]); @@ -665,8 +645,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:PCSoftware' => 'PC Software', - 'Class:PCSoftware+' => 'An instance of a software application installed on a PC. -For example: an instance of MS Office, Corel Draw, Adobe Photoshop or Filezilla.', + 'Class:PCSoftware+' => 'It is a Software Instance for PC (like MS Office, Adobe Photoshop or Filezilla) installed on a PC.', ]); // @@ -675,7 +654,7 @@ For example: an instance of MS Office, Corel Draw, Adobe Photoshop or Filezilla. Dict::Add('EN US', 'English', 'English', [ 'Class:OtherSoftware' => 'Other Software', - 'Class:OtherSoftware+' => 'Any type of software that do not fit in the other categories: PC Software, Middleware, DB server or Web Server.', + 'Class:OtherSoftware+' => 'Any type of Software Instance that do not fit in the other categories: PC Software, Middleware, DB server or Web Server.', ]); // @@ -684,8 +663,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:MiddlewareInstance' => 'Middleware Instance', - 'Class:MiddlewareInstance+' => 'An instance of a middleware software (software offering services to other software, or enterprise integration software) installed on a particular system (PC, Server or Virtual Machine). -For example: Tomcat, JBoss, Talend, Microsoft BizTalk, IBM Websphere or Lotus Domino can be put under this category.', + 'Class:MiddlewareInstance+' => 'Just a piece of one Middleware. A Middleware being in '.ITOP_APPLICATION_SHORT.' a Software Instance offering services to other software.', 'Class:MiddlewareInstance/ComplementaryName' => '%1$s - %2$s', 'Class:MiddlewareInstance/Attribute:middleware_id' => 'Middleware', 'Class:MiddlewareInstance/Attribute:middleware_id+' => '', diff --git a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/en.dict.itop-knownerror-mgmt.php b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/en.dict.itop-knownerror-mgmt.php index b318e6b4b..f4fc3da02 100644 --- a/datamodels/2.x/itop-knownerror-mgmt/dictionaries/en.dict.itop-knownerror-mgmt.php +++ b/datamodels/2.x/itop-knownerror-mgmt/dictionaries/en.dict.itop-knownerror-mgmt.php @@ -53,7 +53,7 @@ Dict::Add('EN US', 'English', 'English', [ 'Class:KnownError' => 'Known Error', - 'Class:KnownError+' => 'Error documented for a known issue', + 'Class:KnownError+' => 'Error which occurred multiple times, so we document it to avoid loosing energy in troubleshooting the next time it will be reported', 'Class:KnownError/Attribute:name' => 'Name', 'Class:KnownError/Attribute:name+' => 'This is expected to be a unique identifier within the Known Errors of this organization', 'Class:KnownError/Attribute:org_id' => 'Organization', diff --git a/datamodels/2.x/itop-problem-mgmt/dictionaries/en.dict.itop-problem-mgmt.php b/datamodels/2.x/itop-problem-mgmt/dictionaries/en.dict.itop-problem-mgmt.php index ddc242392..38a6859ff 100644 --- a/datamodels/2.x/itop-problem-mgmt/dictionaries/en.dict.itop-problem-mgmt.php +++ b/datamodels/2.x/itop-problem-mgmt/dictionaries/en.dict.itop-problem-mgmt.php @@ -77,7 +77,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:Problem' => 'Problem', - 'Class:Problem+' => '', + 'Class:Problem+' => 'An incident becomes a Problem when it is not resolved in a timely manner or when it recurs frequently', 'Class:Problem/Attribute:status' => 'Status', 'Class:Problem/Attribute:status+' => '', 'Class:Problem/Attribute:status/Value:new' => 'New', diff --git a/datamodels/2.x/itop-structure/dictionaries/en.dict.itop-structure.php b/datamodels/2.x/itop-structure/dictionaries/en.dict.itop-structure.php index 905a52a81..ae03961d3 100644 --- a/datamodels/2.x/itop-structure/dictionaries/en.dict.itop-structure.php +++ b/datamodels/2.x/itop-structure/dictionaries/en.dict.itop-structure.php @@ -48,9 +48,7 @@ Dict::Add('EN US', 'English', 'English', [ 'Class:Organization' => 'Organization', - 'Class:Organization+' => 'It can be a customer, a provider, your company or departments within your company. -Organizations can be organized in hierarchy. -Users can be limited to objects belonging to some organizations only.', + 'Class:Organization+' => 'It can be a customer, a provider, your company or departments within your company. Organizations can be organized in hierarchy. Users can be limited to objects belonging to some organizations only.', 'Class:Organization/Attribute:name' => 'Name', 'Class:Organization/Attribute:name+' => 'Common name', 'Class:Organization/Attribute:code' => 'Code', @@ -116,7 +114,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:Contact' => 'Contact', - 'Class:Contact+' => 'An abstract class', + 'Class:Contact+' => 'An abstract class. A Contact can be linked to Tickets and FunctionalCIs for different purpose such as dispatch of incident, notification,...', 'Class:Contact/ComplementaryName' => '%1$s - %2$s', 'Class:Contact/Attribute:name' => 'Name', 'Class:Contact/Attribute:name+' => '', @@ -154,9 +152,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:Person' => 'Person', - 'Class:Person+' => 'A type of Contact used to describe physical persons. -Persons can be grouped into Teams. -Persons can be linked to other configuration items (eg. to describe who to contact in case of problem with an application). + 'Class:Person+' => 'A type of Contact used to describe physical persons. Persons can be grouped into Teams. Persons can be linked to other configuration items (eg. to describe who to contact in case of incident with an application). Other usage: the caller of a User request is a Person as well as the agent assigned to resolve it.', 'Class:Person/ComplementaryName' => '%1$s - %2$s', 'Class:Person/Attribute:name' => 'Last Name', @@ -198,9 +194,7 @@ Other usage: the caller of a User request is a Person as well as the agent assig Dict::Add('EN US', 'English', 'English', [ 'Class:Team' => 'Team', - 'Class:Team+' => 'A type of Contact. Often used to group Persons, but not only. -Teams are expected to watch Tickets dispatched to them, and assign it to an agent, usually a member of that team. -A Team can be linked to configuration items for different purpose such as auto-dispatch of incident, notification,...', + 'Class:Team+' => 'A type of Contact. Often used to group Persons, but not only. Teams are expected to watch Tickets dispatched to them, and assign it to an agent, usually a member of that team.', 'Class:Team/ComplementaryName' => '%1$s - %2$s', 'Class:Team/Attribute:persons_list' => 'Members', 'Class:Team/Attribute:persons_list+' => 'All the people belonging to this team', @@ -221,7 +215,7 @@ A Team can be linked to configuration items for different purpose such as auto-d Dict::Add('EN US', 'English', 'English', [ 'Class:Document' => 'Document', - 'Class:Document+' => 'A document that can be shared across multiple objects', + 'Class:Document+' => 'A document that can be shared across multiple objects so it is easy and quick to retrieve it from all the places where it is pertinent', 'Class:Document/ComplementaryName' => '%1$s - %2$s - %3$s', 'Class:Document/Attribute:name' => 'Name', 'Class:Document/Attribute:name+' => '', @@ -257,9 +251,7 @@ Dict::Add('EN US', 'English', 'English', [ Dict::Add('EN US', 'English', 'English', [ 'Class:DocumentFile' => 'Document File', - 'Class:DocumentFile+' => 'A Document File is used to upload documentation that can be shared across multiple objects. -Once a document (in any format: Word, PDF, Spreadsheet, etc.) has been uploaded into '.ITOP_APPLICATION_SHORT.', it can be linked to different configuration items so it is easy and quick to retrieve from all the places where it is pertinent. -This is useful for processing instructions, technical documentation... that need to be visible from several places.', + 'Class:DocumentFile+' => 'It\'s a type of Document which includes an '.ITOP_APPLICATION_SHORT.' uploaded file (in any format: Word, PDF, Spreadsheet, etc.). It can be used for all sorts of purpose: contract, sales order, datacenter maps, processing instructions, technical documentation.', 'Class:DocumentFile/Attribute:file' => 'File', 'Class:DocumentFile/Attribute:file+' => '', ]); @@ -270,9 +262,7 @@ This is useful for processing instructions, technical documentation... that need Dict::Add('EN US', 'English', 'English', [ 'Class:DocumentNote' => 'Document Note', - 'Class:DocumentNote+' => 'It is used to store a text document. -HTML formatting is supported using the WYSIWYG editor. -Search can be performed on its content.', + 'Class:DocumentNote+' => 'It is used to store a text document. HTML formatting is supported using the WYSIWYG editor. Search can be performed on its content.', 'Class:DocumentNote/Attribute:text' => 'Text', 'Class:DocumentNote/Attribute:text+' => '', ]); @@ -283,9 +273,7 @@ Search can be performed on its content.', Dict::Add('EN US', 'English', 'English', [ 'Class:DocumentWeb' => 'Document Web', - 'Class:DocumentWeb+' => 'Hyperlinks to external applications or documents. -Think to them as “pointers” to external documents. -You cannot search in their content from '.ITOP_APPLICATION_SHORT, + 'Class:DocumentWeb+' => 'Hyperlinks to external applications or documents. Think to them as “pointers” to external documents. You cannot search in their content from '.ITOP_APPLICATION_SHORT, 'Class:DocumentWeb/Attribute:url' => 'URL', 'Class:DocumentWeb/Attribute:url+' => '', ]); @@ -296,8 +284,7 @@ You cannot search in their content from '.ITOP_APPLICATION_SHORT, Dict::Add('EN US', 'English', 'English', [ 'Class:Typology' => 'Typology', - 'Class:Typology+' => 'An abstract class. -ExternalKeyAttribute to a Typology subclass are used in place of an EnumAttribute, to have more dynamic values', + 'Class:Typology+' => 'An abstract class. ExternalKeyAttribute to a Typology subclass are used in place of an EnumAttribute, to have more dynamic values', 'Class:Typology/Attribute:name' => 'Name', 'Class:Typology/Attribute:name+' => '', 'Class:Typology/Attribute:finalclass' => 'Typology sub-class',