diff --git a/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml b/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
index 239d6e41b1..e73a8c6e82 100755
--- a/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
+++ b/datamodels/2.x/itop-incident-mgmt-itil/datamodel.itop-incident-mgmt-itil.xml
@@ -1,5 +1,17 @@
 <?xml version="1.0" encoding="UTF-8"?>
 <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
+   <constants>
+    <constant id="PORTAL_TYPE_TO_CLASS" xsi:type="string" _delta="redefine"><![CDATA[{"service_request":"UserRequest","incident":"Incident"}]]></constant>
+    <constant id="PORTAL_INCIDENT_PUBLIC_LOG" xsi:type="string" _delta="define"><![CDATA[public_log]]></constant>
+    <constant id="PORTAL_INCIDENT_USER_COMMENT" xsi:type="string" _delta="define"><![CDATA[user_comment]]></constant>
+    <constant id="PORTAL_INCIDENT_FORM_ATTRIBUTES" xsi:type="string" _delta="define"><![CDATA[title,description,impact,urgency]]></constant>
+    <constant id="PORTAL_INCIDENT_TYPE" xsi:type="string" _delta="define"><![CDATA[]]></constant>
+    <constant id="PORTAL_INCIDENT_LIST_ZLIST" xsi:type="string" _delta="define"><![CDATA[finalclass,title,start_date,status,servicesubcategory_id,priority,caller_id]]></constant>
+    <constant id="PORTAL_INCIDENT_CLOSED_ZLIST" xsi:type="string" _delta="define"><![CDATA[title,start_date,close_date,servicesubcategory_id]]></constant>
+    <constant id="PORTAL_INCIDENT_DETAILS_ZLIST" xsi:type="string" _delta="define"><![CDATA[{"col:left":["ref","caller_id","servicesubcategory_id","title","description","solution"],"col:right":["status","priority","start_date","resolution_date","last_update","agent_id"]}]]></constant>
+    <constant id="PORTAL_INCIDENT_DISPLAY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Incident WHERE org_id = :contact->org_id AND caller_id = :contact->id]]></constant>
+    <constant id="PORTAL_INCIDENT_DISPLAY_POWERUSER_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Incident WHERE org_id = :contact->org_id]]></constant>
+  </constants>
   <classes>
     <class id="Incident" _delta="define">
       <parent>Ticket</parent>
diff --git a/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml b/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml
index 7b782ec6b2..763473c7b4 100755
--- a/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml
+++ b/datamodels/2.x/itop-request-mgmt-itil/datamodel.itop-request-mgmt-itil.xml
@@ -1,15 +1,7 @@
 <?xml version="1.0" encoding="UTF-8"?>
 <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
   <constants>
-    <constant id="PORTAL_POWER_USER_PROFILE" xsi:type="string" _delta="define"><![CDATA[Portal power user]]></constant>
-    <constant id="PORTAL_SERVICECATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.status != 'obsolete']]></constant>
-    <constant id="PORTAL_SERVICE_SUBCATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT ServiceSubcategory WHERE service_id = :svc_id AND ServiceSubcategory.status != "obsolete"]]></constant>
-    <constant id="PORTAL_VALIDATE_SERVICECATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.id = :id AND s.status != 'obsolete']]></constant>
-    <constant id="PORTAL_VALIDATE_SERVICESUBCATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT ServiceSubcategory AS Sub JOIN Service AS Svc ON Sub.service_id = Svc.id WHERE Sub.id=:id AND Sub.status != 'obsolete']]></constant>
-    <constant id="PORTAL_ALL_PARAMS" xsi:type="string" _delta="define"><![CDATA[from_service_id,org_id,caller_id,service_id,servicesubcategory_id,title,description,impact,emergency,moreinfo,caller_id,start_date,end_date,duration,impact_duration]]></constant>
-    <constant id="PORTAL_SET_TYPE_FROM" xsi:type="string" _delta="define"><![CDATA[request_type]]></constant>
-    <constant id="PORTAL_TYPE_TO_CLASS" xsi:type="string" _delta="define"><![CDATA[{"service_request":"UserRequest","incident":"Incident"}]]></constant>
-    <constant id="PORTAL_TICKETS_SEARCH_CRITERIA" xsi:type="string" _delta="define"><![CDATA[ref,start_date,close_date,service_id,caller_id]]></constant>
+    <constant id="PORTAL_TYPE_TO_CLASS" xsi:type="string" _delta="redefine"><![CDATA[{"service_request":"UserRequest","incident":"Incident"}]]></constant>
     <constant id="PORTAL_USERREQUEST_PUBLIC_LOG" xsi:type="string" _delta="define"><![CDATA[public_log]]></constant>
     <constant id="PORTAL_USERREQUEST_USER_COMMENT" xsi:type="string" _delta="define"><![CDATA[user_comment]]></constant>
     <constant id="PORTAL_USERREQUEST_FORM_ATTRIBUTES" xsi:type="string" _delta="define"><![CDATA[title,description,impact,urgency]]></constant>
@@ -19,17 +11,6 @@
     <constant id="PORTAL_USERREQUEST_DETAILS_ZLIST" xsi:type="string" _delta="define"><![CDATA[{"col:left":["ref","caller_id","servicesubcategory_id","title","description","solution"],"col:right":["status","priority","start_date","resolution_date","last_update","agent_id"]}]]></constant>
     <constant id="PORTAL_USERREQUEST_DISPLAY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT UserRequest WHERE org_id = :contact->org_id AND caller_id = :contact->id]]></constant>
     <constant id="PORTAL_USERREQUEST_DISPLAY_POWERUSER_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT UserRequest WHERE org_id = :contact->org_id]]></constant>
-    <constant id="PORTAL_INCIDENT_PUBLIC_LOG" xsi:type="string" _delta="define"><![CDATA[public_log]]></constant>
-    <constant id="PORTAL_INCIDENT_USER_COMMENT" xsi:type="string" _delta="define"><![CDATA[user_comment]]></constant>
-    <constant id="PORTAL_INCIDENT_FORM_ATTRIBUTES" xsi:type="string" _delta="define"><![CDATA[title,description,impact,urgency]]></constant>
-    <constant id="PORTAL_INCIDENT_TYPE" xsi:type="string" _delta="define"><![CDATA[]]></constant>
-    <constant id="PORTAL_INCIDENT_LIST_ZLIST" xsi:type="string" _delta="define"><![CDATA[finalclass,title,start_date,status,servicesubcategory_id,priority,caller_id]]></constant>
-    <constant id="PORTAL_INCIDENT_CLOSED_ZLIST" xsi:type="string" _delta="define"><![CDATA[title,start_date,close_date,servicesubcategory_id]]></constant>
-    <constant id="PORTAL_INCIDENT_DETAILS_ZLIST" xsi:type="string" _delta="define"><![CDATA[{"col:left":["ref","caller_id","servicesubcategory_id","title","description","solution"],"col:right":["status","priority","start_date","resolution_date","last_update","agent_id"]}]]></constant>
-    <constant id="PORTAL_INCIDENT_DISPLAY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Incident WHERE org_id = :contact->org_id AND caller_id = :contact->id]]></constant>
-    <constant id="PORTAL_INCIDENT_DISPLAY_POWERUSER_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Incident WHERE org_id = :contact->org_id]]></constant>
-    <constant id="PORTAL_TICKETS_SEARCH_FILTER_service_id" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.status != 'obsolete']]></constant>
-    <constant id="PORTAL_TICKETS_SEARCH_FILTER_caller_id" xsi:type="string" _delta="define"><![CDATA[SELECT Person WHERE org_id = :org_id]]></constant>
   </constants>
   <classes>
     <class id="UserRequest" _delta="define">
diff --git a/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml b/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
index b9f87b6a5c..74bea76d77 100755
--- a/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
+++ b/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
@@ -1,26 +1,15 @@
 <?xml version="1.0" encoding="UTF-8"?>
 <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
   <constants>
-    <constant id="PORTAL_POWER_USER_PROFILE" xsi:type="string" _delta="define"><![CDATA[Portal power user]]></constant>
-    <constant id="PORTAL_SERVICECATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.status != 'obsolete']]></constant>
-    <constant id="PORTAL_SERVICE_SUBCATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT ServiceSubcategory WHERE service_id = :svc_id AND ServiceSubcategory.status != 'obsolete']]></constant>
-    <constant id="PORTAL_VALIDATE_SERVICECATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.id = :id AND s.status != 'obsolete']]></constant>
-    <constant id="PORTAL_VALIDATE_SERVICESUBCATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT ServiceSubcategory AS Sub JOIN Service AS Svc ON Sub.service_id = Svc.id WHERE Sub.id=:id AND Sub.status != 'obsolete']]></constant>
-    <constant id="PORTAL_ALL_PARAMS" xsi:type="string" _delta="define"><![CDATA[from_service_id,org_id,caller_id,service_id,servicesubcategory_id,title,description,impact,emergency,moreinfo,caller_id,start_date,end_date,duration,impact_duration]]></constant>
-    <constant id="PORTAL_SET_TYPE_FROM" xsi:type="string" _delta="define"><![CDATA[request_type]]></constant>
-    <constant id="PORTAL_TYPE_TO_CLASS" xsi:type="string" _delta="define"><![CDATA[]]></constant>
     <constant id="PORTAL_USERREQUEST_PUBLIC_LOG" xsi:type="string" _delta="define"><![CDATA[public_log]]></constant>
     <constant id="PORTAL_USERREQUEST_USER_COMMENT" xsi:type="string" _delta="define"><![CDATA[user_comment]]></constant>
     <constant id="PORTAL_USERREQUEST_FORM_ATTRIBUTES" xsi:type="string" _delta="define"><![CDATA[title,description,impact,urgency]]></constant>
     <constant id="PORTAL_USERREQUEST_TYPE" xsi:type="string" _delta="define"><![CDATA[request_type]]></constant>
     <constant id="PORTAL_USERREQUEST_LIST_ZLIST" xsi:type="string" _delta="define"><![CDATA[finalclass,title,start_date,status,servicesubcategory_id,priority,caller_id]]></constant>
-    <constant id="PORTAL_TICKETS_SEARCH_CRITERIA" xsi:type="string" _delta="define"><![CDATA[ref,start_date,close_date,service_id,caller_id]]></constant>
     <constant id="PORTAL_USERREQUEST_CLOSED_ZLIST" xsi:type="string" _delta="define"><![CDATA[title,start_date,close_date,servicesubcategory_id]]></constant>
     <constant id="PORTAL_USERREQUEST_DETAILS_ZLIST" xsi:type="string" _delta="define"><![CDATA[{"col:left":["ref","caller_id","servicesubcategory_id","title","description","solution"],"col:right":["status","priority","start_date","resolution_date","last_update","agent_id"]}]]></constant>
     <constant id="PORTAL_USERREQUEST_DISPLAY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT UserRequest WHERE org_id = :contact->org_id AND caller_id = :contact->id]]></constant>
     <constant id="PORTAL_USERREQUEST_DISPLAY_POWERUSER_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT UserRequest WHERE org_id = :contact->org_id]]></constant>
-    <constant id="PORTAL_TICKETS_SEARCH_FILTER_service_id" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.status != 'obsolete']]></constant>
-    <constant id="PORTAL_TICKETS_SEARCH_FILTER_caller_id" xsi:type="string" _delta="define"><![CDATA[SELECT Person WHERE org_id = :org_id]]></constant>
   </constants>
   <classes>
     <class id="UserRequest" _delta="define">
diff --git a/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml b/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
index 1248748115..5c31d9c04b 100755
--- a/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
+++ b/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
@@ -2,6 +2,17 @@
 <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0">
   <constants>
     <constant id="RESPONSE_TICKET_SLT_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT SLT AS slt JOIN lnkSLAToSLT AS l1 ON l1.slt_id=slt.id JOIN SLA AS sla ON l1.sla_id=sla.id JOIN lnkCustomerContractToService AS l2 ON l2.sla_id=sla.id JOIN CustomerContract AS sc ON l2.customercontract_id=sc.id WHERE slt.metric = :metric AND l2.service_id = :this->service_id AND sc.org_id = :this->org_id AND slt.request_type = :request_type AND slt.priority = :this->priority]]></constant>
+    <constant id="PORTAL_POWER_USER_PROFILE" xsi:type="string" _delta="define"><![CDATA[Portal power user]]></constant>
+    <constant id="PORTAL_SERVICECATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.status != 'obsolete']]></constant>
+    <constant id="PORTAL_SERVICE_SUBCATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT ServiceSubcategory WHERE service_id = :svc_id AND ServiceSubcategory.status != 'obsolete']]></constant>
+    <constant id="PORTAL_VALIDATE_SERVICECATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.id = :id AND s.status != 'obsolete']]></constant>
+    <constant id="PORTAL_VALIDATE_SERVICESUBCATEGORY_QUERY" xsi:type="string" _delta="define"><![CDATA[SELECT ServiceSubcategory AS Sub JOIN Service AS Svc ON Sub.service_id = Svc.id WHERE Sub.id=:id AND Sub.status != 'obsolete']]></constant>
+    <constant id="PORTAL_ALL_PARAMS" xsi:type="string" _delta="define"><![CDATA[from_service_id,org_id,caller_id,service_id,servicesubcategory_id,title,description,impact,emergency,moreinfo,caller_id,start_date,end_date,duration,impact_duration]]></constant>
+    <constant id="PORTAL_SET_TYPE_FROM" xsi:type="string" _delta="define"><![CDATA[request_type]]></constant>
+    <constant id="PORTAL_TYPE_TO_CLASS" xsi:type="string" _delta="define"><![CDATA[]]></constant>
+    <constant id="PORTAL_TICKETS_SEARCH_CRITERIA" xsi:type="string" _delta="define"><![CDATA[ref,start_date,close_date,service_id,caller_id]]></constant>
+    <constant id="PORTAL_TICKETS_SEARCH_FILTER_service_id" xsi:type="string" _delta="define"><![CDATA[SELECT Service AS s JOIN lnkCustomerContractToService AS l1 ON l1.service_id=s.id JOIN CustomerContract AS cc ON l1.customercontract_id=cc.id WHERE cc.org_id = :org_id AND s.status != 'obsolete']]></constant>
+    <constant id="PORTAL_TICKETS_SEARCH_FILTER_caller_id" xsi:type="string" _delta="define"><![CDATA[SELECT Person WHERE org_id = :org_id]]></constant>
   </constants>
   <classes>
     <class id="Ticket" _delta="define">