diff --git a/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml b/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
index 2d763565c6..bdd4f1bedd 100755
--- a/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
+++ b/datamodels/2.x/itop-tickets/datamodel.itop-tickets.xml
@@ -47,18 +47,23 @@
       <fields>
         <field id="operational_status" xsi:type="AttributeMetaEnum">
           <values>
-            <value id="active">active</value>
-            <value id="inactive">inactive</value>
+            <value id="ongoing">ongoing</value>
+            <value id="resolved">resolved</value>
+            <value id="closed">closed</value>
           </values>
           <sql>operational_status</sql>
-          <default_value>active</default_value>
+          <default_value>ongoing</default_value>
           <mappings>
             <mapping id="Ticket">
               <attcode>status</attcode>
               <metavalues>
-                <metavalue id="inactive">
+                <metavalue id="resolved">
                   <values>
                     <value id="resolved"/>
+                  </values>
+                </metavalue>
+                <metavalue id="closed">
+                  <values>
                     <value id="closed"/>
                     <value id="rejected"/>
                   </values>
diff --git a/datamodels/2.x/itop-tickets/en.dict.itop-tickets.php b/datamodels/2.x/itop-tickets/en.dict.itop-tickets.php
index 7851b09d3a..c53705120e 100755
--- a/datamodels/2.x/itop-tickets/en.dict.itop-tickets.php
+++ b/datamodels/2.x/itop-tickets/en.dict.itop-tickets.php
@@ -84,10 +84,12 @@ Dict::Add('EN US', 'English', 'English', array(
 	'Class:Ticket/Attribute:finalclass+' => '',
 	'Class:Ticket/Attribute:operational_status' => 'Operational status',
 	'Class:Ticket/Attribute:operational_status+' => 'Computed after the detailed status',
-	'Class:Ticket/Attribute:operational_status/Value:active' => 'Active',
-	'Class:Ticket/Attribute:operational_status/Value:active+' => 'Work in progress',
-	'Class:Ticket/Attribute:operational_status/Value:inactive' => 'Inactive',
-	'Class:Ticket/Attribute:operational_status/Value:inactive+' => 'Done',
+	'Class:Ticket/Attribute:operational_status/Value:ongoing' => 'Ongoing',
+	'Class:Ticket/Attribute:operational_status/Value:ongoing+' => 'Work in progress',
+	'Class:Ticket/Attribute:operational_status/Value:resolved' => 'Resolved',
+	'Class:Ticket/Attribute:operational_status/Value:resolved+' => '',
+	'Class:Ticket/Attribute:operational_status/Value:closed' => 'Closed',
+	'Class:Ticket/Attribute:operational_status/Value:closed+' => '',
 	'Ticket:ImpactAnalysis' => 'Impact Analysis',
 ));
 
diff --git a/datamodels/2.x/itop-tickets/fr.dict.itop-tickets.php b/datamodels/2.x/itop-tickets/fr.dict.itop-tickets.php
index 33bfa234d2..4c1702449b 100755
--- a/datamodels/2.x/itop-tickets/fr.dict.itop-tickets.php
+++ b/datamodels/2.x/itop-tickets/fr.dict.itop-tickets.php
@@ -71,10 +71,12 @@ Dict::Add('FR FR', 'French', 'Français', array(
 	'Class:Ticket/Attribute:finalclass+' => '',
 	'Class:Ticket/Attribute:operational_status' => 'Statut opérationnel',
 	'Class:Ticket/Attribute:operational_status+' => 'Calculé à partir du statut détaillé',
-	'Class:Ticket/Attribute:operational_status/Value:active' => 'Actif',
-	'Class:Ticket/Attribute:operational_status/Value:active+' => 'Traitement en cours',
-	'Class:Ticket/Attribute:operational_status/Value:inactive' => 'Inactif',
-	'Class:Ticket/Attribute:operational_status/Value:inactive+' => 'Ticket définitivement fermé',
+	'Class:Ticket/Attribute:operational_status/Value:ongoing' => 'En cours',
+	'Class:Ticket/Attribute:operational_status/Value:ongoing+' => 'Traitement en cours',
+	'Class:Ticket/Attribute:operational_status/Value:resolved' => 'Résolu',
+	'Class:Ticket/Attribute:operational_status/Value:resolved+' => '',
+	'Class:Ticket/Attribute:operational_status/Value:closed' => 'Clôt',
+	'Class:Ticket/Attribute:operational_status/Value:closed+' => '',
 	'Ticket:ImpactAnalysis' => 'Analyse d\'Impact',
 ));