diff --git a/readme.txt b/readme.txt index 1998a042e..b61f2525e 100644 --- a/readme.txt +++ b/readme.txt @@ -16,10 +16,9 @@ Readme file Thank you for downloading the seventh packaged release of iTop. This version is the first complete version of iTop: it aims at being really used professionaly. -Additional documentation can be dowloaded from http://www.combodo.com, -under the "Support" topic: +Additional documentation can be dowloaded from http://www.combodo.com/itop, in the topic 'support': - User guide - - Admin guide + - Administrator guide - How to upgrade from previous versions iTop is released under the GPL (v3) license. (Check license.txt in this directory). @@ -65,9 +64,9 @@ innodb_flush_method = O_DSYNC On some systems you'll see a 5 to 10 times performance improvement for writing data into the MySQL database ! -2.3. Migration from a previous version +2.3. Migrating from a previous version --------------------------------- -Please refer to the updgrade guide available at www.combodo.com/itop-support. +Please refer to the migration guide available at http://www.combodo.com/itop. 3. FEATURES @@ -80,20 +79,25 @@ Version 1.0 is a major release. Localization ------------ -- iTop is localized: English, French, Spanish and German are available. +iTop is localized: English, French, Spanish and German are available. User portal ----------- -- User Portal: let customers submit their request directly +Customers may submit their request directly into a dedicated page. +The same page shows a report of ongoing requests. SLA Management -------------- -- SLAs can be defined in the service management module. iTop application uses them to change behavior of Incident, - Request and Change tickets when SLAs are not respected. +SLAs can be defined in the service management module. +When a SLA is not met (and just before it gest too late), the corresponding +ticket is higlighted in the dashboard. +When the deadline is reached, tickets automatically switch to an "escalation" +state. An acknowledgement is required before returning to normal operations on +that ticket. Modular setup ------------- -- Modules: It is possible to select ITIL modules you would like to use +It is now possible to select ITIL modules you would like to use. Major changes @@ -124,18 +128,18 @@ Minor changes Security improvements --------------------- -#157 Data Admin menu allowed only to admins and configuration managers -#260 Prevent normal users from accessing data admin menu -Don't display the admin menu for non-admin users -#188 - ForceHttps = SecureConnectionRequired -Strong encryption of passwords -Redirect from /pages/index.php to /index.php (to prevent users from listing the directory) +- Data Administration menu is now restricted to administrators and + configuration managers +- Administration menu restricted to administrators +- The same restrictions apply whenever a user attempts to access the pages directly +- New setting to enforce HTTPS +- Strong encryption of passwords +- Prevent users from listing the application directories Bugs fixed ---------- - -Bugs can be reviewed on http://sourceforge.net/apps/trac/itop/report/1 +The complete list can be reviewed on http://sourceforge.net/apps/trac/itop/report/1 #182 Setup fails with mysql error 1046 or 1146 #144 Could not create a workgroup @@ -166,6 +170,7 @@ Bugs can be reviewed on http://sourceforge.net/apps/trac/itop/report/1 default settings (See TRAC) #265 Add reconciliations keys into CSV template + 3.3. Known issues ------------ #259 Not instantaneously logged off when the administrator deletes a user entry @@ -173,5 +178,4 @@ Bugs can be reviewed on http://sourceforge.net/apps/trac/itop/report/1 #175 When moving backward in the CSV import wizard, some settings may be lost (e.g column selection) #174 CSV import not displaying the labels of enums - -#258 org_id search -> silo +#258 Context automatically selected when searching on organization