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N°2969 - moved dictionaries
This commit is contained in:
Eric
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<?php
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// Copyright (C) 2010-2014 Combodo SARL
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//
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// This file is part of iTop.
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//
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// iTop is free software; you can redistribute it and/or modify
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// it under the terms of the GNU Affero General Public License as published by
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// the Free Software Foundation, either version 3 of the License, or
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// (at your option) any later version.
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//
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// iTop is distributed in the hope that it will be useful,
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// but WITHOUT ANY WARRANTY; without even the implied warranty of
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// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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// GNU Affero General Public License for more details.
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//
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// You should have received a copy of the GNU Affero General Public License
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// along with iTop. If not, see <http://www.gnu.org/licenses/>
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/**
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* Localized data.
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*
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* @author Lukáš Dvořák <lukas.dvorak@itopportal.cz>
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* @author Daniel Rokos <daniel.rokos@itopportal.cz>
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* @copyright Copyright (C) 2010-2018 Combodo SARL
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* @license http://opensource.org/licenses/AGPL-3.0
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*/
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Dict::Add('CS CZ', 'Czech', 'Čeština', array(
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'Menu:RequestManagement' => 'Helpdesk',
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'Menu:RequestManagement+' => 'Helpdesk',
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'Menu:RequestManagementProvider' => 'Poskytovatel helpdesku',
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'Menu:RequestManagementProvider+' => 'Poskytovatel helpdesku',
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'Menu:UserRequest:Provider' => 'Otevřené požadavky předané poskytovateli',
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'Menu:UserRequest:Provider+' => 'Otevřené požadavky předané poskytovateli',
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'Menu:UserRequest:Overview' => 'Přehled',
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'Menu:UserRequest:Overview+' => 'Přehled',
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'Menu:NewUserRequest' => 'Nový uživatelský požadavek',
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'Menu:NewUserRequest+' => 'Vytvořit nový uživatelský požadavek',
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'Menu:SearchUserRequests' => 'Hledat uživatelské požadavky',
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'Menu:SearchUserRequests+' => 'Hledat uživatelské požadavky',
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'Menu:UserRequest:Shortcuts' => 'Odkazy',
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'Menu:UserRequest:Shortcuts+' => '',
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'Menu:UserRequest:MyRequests' => 'Požadavky přidělené mně',
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'Menu:UserRequest:MyRequests+' => 'Požadavky přidělené mně (jako řešiteli)',
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'Menu:UserRequest:MySupportRequests' => 'Mnou zadané požadavky',
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'Menu:UserRequest:MySupportRequests+' => 'Mnou zadané požadavky',
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'Menu:UserRequest:EscalatedRequests' => 'Eskalované požadavky',
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'Menu:UserRequest:EscalatedRequests+' => 'Eskalované požadavky',
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'Menu:UserRequest:OpenRequests' => 'Všechny otevřené požadavky',
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'Menu:UserRequest:OpenRequests+' => 'Všechny otevřené požadavky',
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'UI:WelcomeMenu:MyAssignedCalls' => 'Požadavky přidělené mně',
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'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Požadavky za posledních 14 dní podle typu',
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'UI-RequestManagementOverview-Last-14-days' => 'Počet požadavků za posledních 14 dní',
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'UI-RequestManagementOverview-OpenRequestByStatus' => 'Otevřené požadavky podle stavu',
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'UI-RequestManagementOverview-OpenRequestByAgent' => 'Otevřené požadavky podle řešitele',
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'UI-RequestManagementOverview-OpenRequestByType' => 'Otevřené požadavky podle typu',
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'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Otevřené požadavky podle organizace',
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'Class:UserRequest:KnownErrorList' => 'Známé chyby',
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'Menu:UserRequest:MyWorkOrders' => 'Pracovní příkazy přidělené mně',
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'Menu:UserRequest:MyWorkOrders+' => 'Všechny pracovní příkazy přidělené mně',
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'Class:Problem:KnownProblemList' => 'Známé problémy',
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'Tickets:Related:OpenIncidents' => 'Otevřené incidenty',
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));
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// Dictionnay conventions
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// Class:<class_name>
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// Class:<class_name>+
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// Class:<class_name>/Attribute:<attribute_code>
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// Class:<class_name>/Attribute:<attribute_code>+
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// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
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// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
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// Class:<class_name>/Stimulus:<stimulus_code>
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// Class:<class_name>/Stimulus:<stimulus_code>+
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//
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// Class: UserRequest
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//
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Dict::Add('CS CZ', 'Czech', 'Čeština', array(
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'Class:UserRequest' => 'Uživatelský požadavek',
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'Class:UserRequest+' => '',
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'Class:UserRequest/Attribute:status' => 'Stav',
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'Class:UserRequest/Attribute:status+' => '',
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'Class:UserRequest/Attribute:status/Value:new' => 'Nový',
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'Class:UserRequest/Attribute:status/Value:new+' => '',
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'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Eskalovaný TTO',
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'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
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'Class:UserRequest/Attribute:status/Value:assigned' => 'Přidělený',
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'Class:UserRequest/Attribute:status/Value:assigned+' => '',
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'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Eskalovaný TTR',
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'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
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'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Čeká na schválení',
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'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
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'Class:UserRequest/Attribute:status/Value:approved' => 'Schválený',
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'Class:UserRequest/Attribute:status/Value:approved+' => '',
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'Class:UserRequest/Attribute:status/Value:rejected' => 'Zamítnutý',
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'Class:UserRequest/Attribute:status/Value:rejected+' => '',
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'Class:UserRequest/Attribute:status/Value:pending' => 'Pozastavený',
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'Class:UserRequest/Attribute:status/Value:pending+' => '',
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'Class:UserRequest/Attribute:status/Value:resolved' => 'Vyřešený',
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'Class:UserRequest/Attribute:status/Value:resolved+' => '',
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'Class:UserRequest/Attribute:status/Value:closed' => 'Uzavřený',
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'Class:UserRequest/Attribute:status/Value:closed+' => '',
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'Class:UserRequest/Attribute:request_type' => 'Typ požadavku',
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'Class:UserRequest/Attribute:request_type+' => '',
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'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident',
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'Class:UserRequest/Attribute:request_type/Value:incident+' => '',
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'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Požadavek na službu',
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'Class:UserRequest/Attribute:request_type/Value:service_request+' => '',
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'Class:UserRequest/Attribute:impact' => 'Dopad',
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'Class:UserRequest/Attribute:impact+' => '',
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'Class:UserRequest/Attribute:impact/Value:1' => 'Oddělení',
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'Class:UserRequest/Attribute:impact/Value:1+' => '',
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'Class:UserRequest/Attribute:impact/Value:2' => 'Služba',
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'Class:UserRequest/Attribute:impact/Value:2+' => '',
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'Class:UserRequest/Attribute:impact/Value:3' => 'Osoba',
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'Class:UserRequest/Attribute:impact/Value:3+' => '',
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'Class:UserRequest/Attribute:priority' => 'Priorita',
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'Class:UserRequest/Attribute:priority+' => '',
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'Class:UserRequest/Attribute:priority/Value:1' => 'kritická',
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'Class:UserRequest/Attribute:priority/Value:1+' => '',
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'Class:UserRequest/Attribute:priority/Value:2' => 'vysoká',
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'Class:UserRequest/Attribute:priority/Value:2+' => '',
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'Class:UserRequest/Attribute:priority/Value:3' => 'střední',
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'Class:UserRequest/Attribute:priority/Value:3+' => '',
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'Class:UserRequest/Attribute:priority/Value:4' => 'nízká',
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'Class:UserRequest/Attribute:priority/Value:4+' => '',
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'Class:UserRequest/Attribute:urgency' => 'Naléhavost',
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'Class:UserRequest/Attribute:urgency+' => '',
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'Class:UserRequest/Attribute:urgency/Value:1' => 'kritická',
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'Class:UserRequest/Attribute:urgency/Value:1+' => '',
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'Class:UserRequest/Attribute:urgency/Value:2' => 'vysoká',
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'Class:UserRequest/Attribute:urgency/Value:2+' => '',
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'Class:UserRequest/Attribute:urgency/Value:3' => 'střední',
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'Class:UserRequest/Attribute:urgency/Value:3+' => '',
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'Class:UserRequest/Attribute:urgency/Value:4' => 'nízká',
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'Class:UserRequest/Attribute:urgency/Value:4+' => '',
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'Class:UserRequest/Attribute:origin' => 'Původ',
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'Class:UserRequest/Attribute:origin+' => '',
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'Class:UserRequest/Attribute:origin/Value:mail' => 'email',
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'Class:UserRequest/Attribute:origin/Value:mail+' => '',
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'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring',
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'Class:UserRequest/Attribute:origin/Value:monitoring+' => '',
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'Class:UserRequest/Attribute:origin/Value:phone' => 'telefon',
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'Class:UserRequest/Attribute:origin/Value:phone+' => '',
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'Class:UserRequest/Attribute:origin/Value:portal' => 'portál',
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'Class:UserRequest/Attribute:origin/Value:portal+' => '',
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'Class:UserRequest/Attribute:approver_id' => 'Schvalovatel',
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'Class:UserRequest/Attribute:approver_id+' => '',
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'Class:UserRequest/Attribute:approver_email' => 'Email schvalovatele',
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'Class:UserRequest/Attribute:approver_email+' => '',
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'Class:UserRequest/Attribute:service_id' => 'Služba',
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'Class:UserRequest/Attribute:service_id+' => '',
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'Class:UserRequest/Attribute:service_name' => 'Název služby',
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'Class:UserRequest/Attribute:service_name+' => '',
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'Class:UserRequest/Attribute:servicesubcategory_id' => 'Podkategorie služeb',
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'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
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'Class:UserRequest/Attribute:servicesubcategory_name' => 'Název podkategorie služeb',
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'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
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'Class:UserRequest/Attribute:escalation_flag' => 'Eskalovat',
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'Class:UserRequest/Attribute:escalation_flag+' => '',
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'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Ne',
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'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '',
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'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Ano',
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'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '',
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'Class:UserRequest/Attribute:escalation_reason' => 'Důvod eskalace',
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'Class:UserRequest/Attribute:escalation_reason+' => '',
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'Class:UserRequest/Attribute:assignment_date' => 'Datum přidělení',
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'Class:UserRequest/Attribute:assignment_date+' => '',
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'Class:UserRequest/Attribute:resolution_date' => 'Datum vyřešení',
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'Class:UserRequest/Attribute:resolution_date+' => '',
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'Class:UserRequest/Attribute:last_pending_date' => 'Datum posledního pozastavení',
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'Class:UserRequest/Attribute:last_pending_date+' => '',
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'Class:UserRequest/Attribute:tto' => 'TTO',
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'Class:UserRequest/Attribute:tto+' => '',
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'Class:UserRequest/Attribute:ttr' => 'TTR',
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'Class:UserRequest/Attribute:ttr+' => '',
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'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Požadovaný čas přidělení',
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'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
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'Class:UserRequest/Attribute:sla_tto_passed' => 'TTO vypršel',
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'Class:UserRequest/Attribute:sla_tto_passed+' => '',
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'Class:UserRequest/Attribute:sla_tto_over' => 'TTO zmeškán o',
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'Class:UserRequest/Attribute:sla_tto_over+' => '',
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'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Požadovaný čas vyřešení',
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'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
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'Class:UserRequest/Attribute:sla_ttr_passed' => 'TTR vypršel',
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'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
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'Class:UserRequest/Attribute:sla_ttr_over' => 'TTR zmeškán o',
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'Class:UserRequest/Attribute:sla_ttr_over+' => '',
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'Class:UserRequest/Attribute:time_spent' => 'Doba řešení',
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'Class:UserRequest/Attribute:time_spent+' => '',
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'Class:UserRequest/Attribute:resolution_code' => 'Kód řešení',
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'Class:UserRequest/Attribute:resolution_code+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'asistence',
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'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'oprava SW (bugfix)',
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'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'oprava HW',
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'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:other' => 'jiné',
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'Class:UserRequest/Attribute:resolution_code/Value:other+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'oprava SW (patch)',
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'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'aktualizace systému',
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'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '',
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'Class:UserRequest/Attribute:resolution_code/Value:training' => 'školení',
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'Class:UserRequest/Attribute:resolution_code/Value:training+' => '',
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'Class:UserRequest/Attribute:solution' => 'Řešení',
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'Class:UserRequest/Attribute:solution+' => '',
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'Class:UserRequest/Attribute:pending_reason' => 'Důvod pozastavení',
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'Class:UserRequest/Attribute:pending_reason+' => '',
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'Class:UserRequest/Attribute:parent_request_id' => 'Nadřazený požadavek',
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'Class:UserRequest/Attribute:parent_request_id+' => '',
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'Class:UserRequest/Attribute:parent_request_ref' => 'Odkaz na nadřazený požadavek',
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'Class:UserRequest/Attribute:parent_request_ref+' => '',
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'Class:UserRequest/Attribute:parent_problem_id' => 'Nadřazený problém',
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'Class:UserRequest/Attribute:parent_problem_id+' => '',
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'Class:UserRequest/Attribute:parent_problem_ref' => 'Odkaz na nadřazený problém',
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'Class:UserRequest/Attribute:parent_problem_ref+' => '',
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'Class:UserRequest/Attribute:parent_change_id' => 'Nadřazená změna',
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'Class:UserRequest/Attribute:parent_change_id+' => '',
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'Class:UserRequest/Attribute:parent_change_ref' => 'Odkaz na nadřazenou změnu',
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'Class:UserRequest/Attribute:parent_change_ref+' => '',
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'Class:UserRequest/Attribute:related_request_list' => 'Podřízené požadavky',
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'Class:UserRequest/Attribute:related_request_list+' => 'Všechny požadavky spojené s tímto nadřízeným požadavkem',
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'Class:UserRequest/Attribute:public_log' => 'Veřejný záznam',
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'Class:UserRequest/Attribute:public_log+' => '',
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'Class:UserRequest/Attribute:user_satisfaction' => 'Spokojenost uživatele',
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'Class:UserRequest/Attribute:user_satisfaction+' => '',
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'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Velmi spokojen',
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'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '',
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'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Docela spokojen',
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'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '',
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'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Spíše nespokojen',
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'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '',
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'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Velmi nespokojen',
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'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '',
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'Class:UserRequest/Attribute:user_comment' => 'Komentář uživatele',
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'Class:UserRequest/Attribute:user_comment+' => '',
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'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname',
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'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
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'Class:UserRequest/Stimulus:ev_assign' => 'Přidělit',
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'Class:UserRequest/Stimulus:ev_assign+' => '',
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'Class:UserRequest/Stimulus:ev_reassign' => 'Znovu přidělit',
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'Class:UserRequest/Stimulus:ev_reassign+' => '',
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'Class:UserRequest/Stimulus:ev_approve' => 'Schválit',
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||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
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'Class:UserRequest/Stimulus:ev_reject' => 'Zamítnout',
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'Class:UserRequest/Stimulus:ev_reject+' => '',
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'Class:UserRequest/Stimulus:ev_pending' => 'Pozastavit',
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||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
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'Class:UserRequest/Stimulus:ev_timeout' => 'Prodleva',
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||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
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'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatické vyřešení',
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||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
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'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatické uzavření',
|
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'Class:UserRequest/Stimulus:ev_autoclose+' => '',
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'Class:UserRequest/Stimulus:ev_resolve' => 'Označit jako vyřešené',
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'Class:UserRequest/Stimulus:ev_resolve+' => '',
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'Class:UserRequest/Stimulus:ev_close' => 'Uzavřít požadavek',
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'Class:UserRequest/Stimulus:ev_close+' => '',
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'Class:UserRequest/Stimulus:ev_reopen' => 'Znovu otevřít',
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'Class:UserRequest/Stimulus:ev_reopen+' => '',
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'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Čeká na schválení',
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||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
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'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Požadavek nemůže být nadřazený sám sobě',
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));
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||||
|
||||
|
||||
Dict::Add('CS CZ', 'Czech', 'Čeština', array(
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||||
'Portal:TitleDetailsFor_Request' => 'Detaily požadavku',
|
||||
'Portal:ButtonUpdate' => 'Aktualizovat',
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||||
'Portal:ButtonClose' => 'Uzavřít',
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'Portal:ButtonReopen' => 'Znovu otevřít',
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'Portal:ShowServices' => 'Katalog služeb',
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'Portal:SelectRequestType' => 'Zvolte typ požadavku',
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||||
'Portal:SelectServiceElementFrom_Service' => 'Zvolte prvek služby %1$s',
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'Portal:ListServices' => 'Seznam služeb',
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'Portal:TitleDetailsFor_Service' => 'Detaily služby',
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'Portal:Button:CreateRequestFromService' => 'Vytvořit požadavek k této službě',
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'Portal:ListOpenRequests' => 'Seznam otevřených požadavků',
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||||
'Portal:UserRequest:MoreInfo' => 'Více informací',
|
||||
'Portal:Details-Service-Element' => 'Prvky služby',
|
||||
'Portal:NoClosedTicket' => 'Žádné uzavřené požadavky',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'Otevřené problémy',
|
||||
'Portal:ShowProblem' => 'Problémy',
|
||||
'Portal:ShowFaqs' => 'FAQ',
|
||||
'Portal:NoOpenProblem' => 'Žádné otevřené problémy',
|
||||
'Portal:SelectLanguage' => 'Změnit jazyk',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Jazyk změněn na',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Vyberte svůj jazyk',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'Vyřešit podřízené tikety',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('CS CZ', 'Czech', 'Čeština', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization~~',
|
||||
));
|
||||
@@ -0,0 +1,298 @@
|
||||
<?php
|
||||
// Copyright (C) 2010-2012 Combodo SARL
|
||||
//
|
||||
// This file is part of iTop.
|
||||
//
|
||||
// iTop is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU Affero General Public License as published by
|
||||
// the Free Software Foundation, either version 3 of the License, or
|
||||
// (at your option) any later version.
|
||||
//
|
||||
// iTop is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU Affero General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU Affero General Public License
|
||||
// along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
/**
|
||||
* @author Erik Bøg <erik@boegmoeller.dk>
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @licence http://opensource.org/licenses/AGPL-3.0
|
||||
*/
|
||||
Dict::Add('DA DA', 'Danish', 'Dansk', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk',
|
||||
'Menu:RequestManagement+' => '',
|
||||
'Menu:RequestManagementProvider' => 'Helpdesk Leverandør',
|
||||
'Menu:RequestManagementProvider+' => '',
|
||||
'Menu:UserRequest:Provider' => 'Åbne brugerhenvendelser ved leverandør',
|
||||
'Menu:UserRequest:Provider+' => '',
|
||||
'Menu:UserRequest:Overview' => 'Oversigt',
|
||||
'Menu:UserRequest:Overview+' => '',
|
||||
'Menu:NewUserRequest' => 'Ny Bruger henvendelse',
|
||||
'Menu:NewUserRequest+' => '',
|
||||
'Menu:SearchUserRequests' => 'Søg efter brugerhenvendelser',
|
||||
'Menu:SearchUserRequests+' => '',
|
||||
'Menu:UserRequest:Shortcuts' => 'Genveje',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => 'Mine henvendelser',
|
||||
'Menu:UserRequest:MyRequests+' => '',
|
||||
'Menu:UserRequest:MySupportRequests' => 'Mine Support-henvendelser',
|
||||
'Menu:UserRequest:MySupportRequests+' => '',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Eskalerede Brugerhenvendelser',
|
||||
'Menu:UserRequest:EscalatedRequests+' => '',
|
||||
'Menu:UserRequest:OpenRequests' => 'Alle åbne brugerhenvendelser',
|
||||
'Menu:UserRequest:OpenRequests+' => '',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Mine tildelte henvendelser',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Brugerhenvendelser de sidste 14 dage efter type',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Antal Brugerhenvendelser de sidste 14 dage',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Åbne brugerhenvendelser efter status',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Åbne brugerhenvendelser efter tildelt til',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Åbne brugerhenvendelser efter type',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Åbne brugerhenvendelser efter bruger',
|
||||
'Class:UserRequest:KnownErrorList' => 'KEndte fejl (Known Errors)',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Mine tildelte arbejdsordre',
|
||||
'Menu:UserRequest:MyWorkOrders+' => '',
|
||||
'Class:Problem:KnownProblemList' => 'Kendte problemer',
|
||||
'Tickets:Related:OpenIncidents' => 'Open incidents~~',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('DA DA', 'Danish', 'Dansk', array(
|
||||
'Class:UserRequest' => 'Brugerhenvendelse',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => 'Status',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Ny',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Eskaleret TTO',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Tildelt',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Eskaleret TTR',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Afventer godkendelse',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Godkendt',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Afslået',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Nedetid',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Løst',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Lukket',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Request-Type',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service Anmodning',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => '',
|
||||
'Class:UserRequest/Attribute:impact' => 'Påvirkning',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Afdeling',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => 'En afdeling er påvirket',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Service',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => 'En service er påvirket',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Person',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => 'En person er påvirket',
|
||||
'Class:UserRequest/Attribute:priority' => 'Prioritet',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'Kritisk',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'Høj',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'Middel',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'Lav',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Vigtighed',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'Kritisk',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'Høj',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'Middel',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'Lav',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:origin' => 'Oprindelse',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'Mail',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoring',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefon',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => '',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Godkender',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Godkender Email',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Service',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Service Name',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Service Underkategori',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Service Underkategori navn',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Eskalations Flag',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nej',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Ja',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Eskalationsgrund',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Tildelt dato',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Løsningsdato',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Sidste udsættelses dato',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO (Time To Own)',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR (Time To Resolve)',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO passeret',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO overskredet',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR Deadline',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR passeret',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR overskredet',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Løsningstid forbrugt',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Løsnings Kode',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistance',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bugfix',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware Reparation',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Andet',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software Patch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'System Update',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Uddannelse',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => '',
|
||||
'Class:UserRequest/Attribute:solution' => 'Løsning',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Udsættelsesgrund',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Parent Anmodning',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Reference Brugerhenvendelse',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Parent-Problem',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Reference Problem',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Parent-Change',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Reference Change',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Afledte Anmodninger',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => '',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Offentlig Log',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Brugertilfredshed',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Meget tilfreds',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Tilfreds',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Nogenlunde tilfreds',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Meget utilfreds',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Brugerkommentar',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Parent Request ID Friendly Name',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Tildelt',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Forny tildeling',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Godkent',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Afslå',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Afventer',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatisk løst',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatisk lukket',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Marker som løst',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Luk denne Request',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Genåben',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Afventer godkendelse',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('DA DA', 'Danish', 'Dansk', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Dealjer for Brugerhenvendelser',
|
||||
'Portal:ButtonUpdate' => 'Opdater',
|
||||
'Portal:ButtonClose' => 'Luk',
|
||||
'Portal:ButtonReopen' => 'Genåben',
|
||||
'Portal:ShowServices' => 'Service-Katalog',
|
||||
'Portal:SelectRequestType' => 'Vælg henvendelses type',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Vælg et Service-Element for %1$s',
|
||||
'Portal:ListServices' => 'Liste over ydelser',
|
||||
'Portal:TitleDetailsFor_Service' => 'Detaljer for ydelser',
|
||||
'Portal:Button:CreateRequestFromService' => 'Opret henvendelse fra Service',
|
||||
'Portal:ListOpenRequests' => 'List åbne brugerhenvendelser',
|
||||
'Portal:UserRequest:MoreInfo' => 'Yderligere informationer',
|
||||
'Portal:Details-Service-Element' => 'Service Elementer',
|
||||
'Portal:NoClosedTicket' => 'Ingen lukkede brugerhenvendelser',
|
||||
'Portal:NoService' => 'Ingen ydelse',
|
||||
'Portal:ListOpenProblems' => 'Åbne problemer',
|
||||
'Portal:ShowProblem' => 'Problemer',
|
||||
'Portal:ShowFaqs' => 'FAQs',
|
||||
'Portal:NoOpenProblem' => 'Ingen åbne problemer',
|
||||
'Portal:SelectLanguage' => 'Skift sprogindstilling',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Sprogindstilling ændres til: ',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Vælg dit foretrukne sprog',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('DA DA', 'Danish', 'Dansk', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization~~',
|
||||
));
|
||||
@@ -0,0 +1,300 @@
|
||||
<?php
|
||||
// Copyright (C) 2010-2014 Combodo SARL
|
||||
//
|
||||
// This file is part of iTop.
|
||||
//
|
||||
// iTop is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU Affero General Public License as published by
|
||||
// the Free Software Foundation, either version 3 of the License, or
|
||||
// (at your option) any later version.
|
||||
//
|
||||
// iTop is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU Affero General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU Affero General Public License
|
||||
// along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
/*
|
||||
* @author ITOMIG GmbH <martin.raenker@itomig.de>
|
||||
|
||||
* @copyright Copyright (C) 2018 Combodo SARL
|
||||
* @licence http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
*/
|
||||
Dict::Add('DE DE', 'German', 'Deutsch', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk',
|
||||
'Menu:RequestManagement+' => '',
|
||||
'Menu:RequestManagementProvider' => 'Helpdesk-Provider',
|
||||
'Menu:RequestManagementProvider+' => '',
|
||||
'Menu:UserRequest:Provider' => 'Offene Benutzeranfragen beim Provider',
|
||||
'Menu:UserRequest:Provider+' => '',
|
||||
'Menu:UserRequest:Overview' => 'Übersicht',
|
||||
'Menu:UserRequest:Overview+' => '',
|
||||
'Menu:NewUserRequest' => 'Neue Benutzeranfrage',
|
||||
'Menu:NewUserRequest+' => '',
|
||||
'Menu:SearchUserRequests' => 'Nach Benutzeranfrage suchen',
|
||||
'Menu:SearchUserRequests+' => '',
|
||||
'Menu:UserRequest:Shortcuts' => 'Shortcuts',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => 'Mir zugewiesene Benutzeranfragen',
|
||||
'Menu:UserRequest:MyRequests+' => '',
|
||||
'Menu:UserRequest:MySupportRequests' => 'Von mir gestellte Anfragen',
|
||||
'Menu:UserRequest:MySupportRequests+' => '',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Eskalierte Benutzeranfragen',
|
||||
'Menu:UserRequest:EscalatedRequests+' => '',
|
||||
'Menu:UserRequest:OpenRequests' => 'Alle offenen Benutzeranfragen',
|
||||
'Menu:UserRequest:OpenRequests+' => '',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Mir zugewiesene Benutzeranfragen',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Benutzeranfragen der letzten 14 Tage nach Typ',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Benutzeranfragen der letzten 14 Tage nach Tag',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Offene Benutzeranfragen nach Status',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Offene Benutzeranfragen nach Bearbeiter',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Offene Benutzeranfragen nach Typ',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Offene Benutzeranfragen nach Organisation',
|
||||
'Class:UserRequest:KnownErrorList' => 'Known Errors',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Mir zugeordnete Arbeitsaufträge',
|
||||
'Menu:UserRequest:MyWorkOrders+' => '',
|
||||
'Class:Problem:KnownProblemList' => 'Bekannte Problems',
|
||||
'Tickets:Related:OpenIncidents' => 'Offene Incidents',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('DE DE', 'German', 'Deutsch', array(
|
||||
'Class:UserRequest' => 'Benutzeranfrage',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => 'Status',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Neu',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Eskaliert TTO',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Zugewiesen',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Eskaliert TTR',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Wartend auf Genehmigung',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Genehmigt',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Abgelehnt',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Auszeit',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Gelöst',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Geschlossen',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Request-Typ',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service-Request',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => '',
|
||||
'Class:UserRequest/Attribute:impact' => 'Auswirkung',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Eine Abteilung',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Ein Service',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Eine Person',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => 'Priorität',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'Kritisch',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'Hoch',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'Mittel',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'Niedrig',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Dringlichkeit',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'Kritisch',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'Hoch',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'Mittel',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'Niedrig',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:origin' => 'Herkunft',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'Mail',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoring',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefon',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => '',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Genehmiger',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Genehmiger-Email',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Service',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Service-Name',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Service-Unterkategorie',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Service-Unterkategorie-Name',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Eskalations-Flag',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nein',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Ja',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Eskalationsgrund',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Zuweisungsdatum',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Lösungsdatum',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Letztes Auszeit-Datum',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO (Time To Own)',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR (Time To Resolve)',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO-Deadline',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO verletzt',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO überschritten',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR-Deadline',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR verletzt',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR überschritten',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Lösungsdauer',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Lösungs-Code',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Unterstützung',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bugfix',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware-Reperatur',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Andere',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software-Patch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'System-Update',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Schulung',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => '',
|
||||
'Class:UserRequest/Attribute:solution' => 'Lösung',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Auszeitgrund',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Parent-Request',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Referenz Benutzeranfrage',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Parent-Problem',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Referenz Problem',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Parent-Change',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Referenz Change',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Abgeleitete Requests',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => '',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Öffentliches Log',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Benutzerzufriedenheit',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Sehr zufrieden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Ziemlich zufrieden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Eher unzufrieden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Sehr unzufrieden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Benutzer-Kommentar',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Parent Request ID Friendly Name',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Zuweisen',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Erneut zuweisen',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Genehmigen',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Ablehnen',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Auszeit',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatisch gelöst',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatisch geschlossen',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Als gelöst markieren',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Diesen Request schließen',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Wiedereröffnen',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Auf Genehmigung warten',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Kann Ticket nicht als eigenes Parent-Ticket verwenden',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('DE DE', 'German', 'Deutsch', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Details für Benutzeranfrage',
|
||||
'Portal:ButtonUpdate' => 'Update',
|
||||
'Portal:ButtonClose' => 'Schließen',
|
||||
'Portal:ButtonReopen' => 'Wiedereröffnen',
|
||||
'Portal:ShowServices' => 'Service-Katalog',
|
||||
'Portal:SelectRequestType' => 'Wählen Sie den Typ der Anfrage',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Wählen Sie ein Service-Element für %1$s',
|
||||
'Portal:ListServices' => 'Liste der Services',
|
||||
'Portal:TitleDetailsFor_Service' => 'Details für Service',
|
||||
'Portal:Button:CreateRequestFromService' => 'EIne Benutzeranfrage betreffend dieses Diensts erzeugen',
|
||||
'Portal:ListOpenRequests' => 'Offene Benutzeranfragen auflisten',
|
||||
'Portal:UserRequest:MoreInfo' => 'Weitere Informationen',
|
||||
'Portal:Details-Service-Element' => 'Service-Elemente',
|
||||
'Portal:NoClosedTicket' => 'Keine geschlossene Benutzeranfrage',
|
||||
'Portal:NoService' => 'Kein Service',
|
||||
'Portal:ListOpenProblems' => 'Offene Problems',
|
||||
'Portal:ShowProblem' => 'Problems',
|
||||
'Portal:ShowFaqs' => 'FAQs',
|
||||
'Portal:NoOpenProblem' => 'Keine offenen Problems',
|
||||
'Portal:SelectLanguage' => 'Ändern Sie Ihre Spracheinstellung',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Spracheinstellung geändert auf: ',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'WÄhlen Sie Ihre bevorzugte Sprache',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'Kind-Tickets lösen',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Lösung auf Kind-Tickets übertragen (ev_autoresolve), und folgende Ticket-Eigenschaften angleichen: Service, Team, Agent, Lösungsinformationen',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('DE DE', 'German', 'Deutsch', array(
|
||||
'Organization:Overview:UserRequests' => 'Benutzeranfragen dieser Organisation',
|
||||
'Organization:Overview:MyUserRequests' => 'Mir zugewiesene Benutzeranfragen dieser Organisation',
|
||||
'Organization:Overview:Tickets' => 'Alle Tickets dieser Organisation',
|
||||
));
|
||||
@@ -0,0 +1,299 @@
|
||||
<?php
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
* This file is part of iTop.
|
||||
*
|
||||
* iTop is free software; you can redistribute it and/or modify
|
||||
* it under the terms of the GNU Affero General Public License as published by
|
||||
* the Free Software Foundation, either version 3 of the License, or
|
||||
* (at your option) any later version.
|
||||
*
|
||||
* iTop is distributed in the hope that it will be useful,
|
||||
* but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
* GNU Affero General Public License for more details.
|
||||
*
|
||||
* You should have received a copy of the GNU Affero General Public License
|
||||
* along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
*/
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk',
|
||||
'Menu:RequestManagement+' => 'Helpdesk',
|
||||
'Menu:RequestManagementProvider' => 'Helpdesk provider',
|
||||
'Menu:RequestManagementProvider+' => 'Helpdesk provider',
|
||||
'Menu:UserRequest:Provider' => 'Open requests transfered to provider',
|
||||
'Menu:UserRequest:Provider+' => 'Open requests transfered to provider',
|
||||
'Menu:UserRequest:Overview' => 'Overview',
|
||||
'Menu:UserRequest:Overview+' => 'Overview',
|
||||
'Menu:NewUserRequest' => 'New user request',
|
||||
'Menu:NewUserRequest+' => 'Create a new user request ticket',
|
||||
'Menu:SearchUserRequests' => 'Search for user requests',
|
||||
'Menu:SearchUserRequests+' => 'Search for user request tickets',
|
||||
'Menu:UserRequest:Shortcuts' => 'Shortcuts',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => 'Requests assigned to me',
|
||||
'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)',
|
||||
'Menu:UserRequest:MySupportRequests' => "My support calls",
|
||||
'Menu:UserRequest:MySupportRequests+' => "My support calls",
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Hot requests',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Hot requests',
|
||||
'Menu:UserRequest:OpenRequests' => 'All open requests',
|
||||
'Menu:UserRequest:OpenRequests+' => 'All open requests',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Requests assigned to me',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requests of the last 14 days (per type)',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Requests of the last 14 days (per day)',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Open requests by status',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Open requests by agent',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Open requests by type',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Open requests by organization',
|
||||
'Class:UserRequest:KnownErrorList' => 'Known Errors',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Work orders assigned to me',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'All work orders assigned to me',
|
||||
'Class:Problem:KnownProblemList' => 'Known problems',
|
||||
'Tickets:Related:OpenIncidents' => 'Open incidents',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Class:UserRequest' => 'User Request',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => 'Status',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'New',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Escalated TTO',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Assigned',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Escalated TTR',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Waiting for approval',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Approved',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Rejected',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Pending',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Resolved',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Closed',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Request Type',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incident',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service request',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Service request',
|
||||
'Class:UserRequest/Attribute:impact' => 'Impact',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'A department',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'A service',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'A person',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => 'Priority',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'critical',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'critical',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'high',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'high',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'medium',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'medium',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'low',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'low',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Urgency',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'critical',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'critical',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'high',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'high',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'medium',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'medium',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'low',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'low',
|
||||
'Class:UserRequest/Attribute:origin' => 'Origin',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'email',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'email',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'monitoring',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'phone',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'phone',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'portal',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'portal',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Approver',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Approver Email',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Service',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Service name',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Service subcategory',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Service subcategory name',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Hot Flag',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'No',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'No',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Yes',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Yes',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Hot reason',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Assignment date',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Resolution date',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Last pending date',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto passed',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA tto over',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR Deadline',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA ttr passed',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA ttr over',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Resolution delay',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Resolution code',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'assistance',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'assistance',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'bug fixed',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'bug fixed',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'hardware repair',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'hardware repair',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'other',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'other',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'software patch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'software patch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'system update',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'system update',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'training',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'training',
|
||||
'Class:UserRequest/Attribute:solution' => 'Solution',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Pending reason',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Parent request',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Ref request',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Parent problem',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref problem',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Parent change',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Ref change',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Child Requests',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => 'All the requests that are linked to this parent request',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Public log',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'User satisfaction',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Very satisfied',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Very satisfied',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Fairly satisfied',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Fairly satisfied',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Rather dissatified',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Rather dissatified',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Very dissatified',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Very dissatified',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'User comment',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Assign',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Re-assign',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Approve',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Reject',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Pending',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatic resolve',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatic close',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Mark as resolved',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Close this request',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Re-open',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Wait for approval',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Details for request',
|
||||
'Portal:ButtonUpdate' => 'Update',
|
||||
'Portal:ButtonClose' => 'Close',
|
||||
'Portal:ButtonReopen' => 'Reopen',
|
||||
'Portal:ShowServices' => 'Service catalogue',
|
||||
'Portal:SelectRequestType' => 'Select a type of request',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Select a service element for %1$s',
|
||||
'Portal:ListServices' => 'List of services',
|
||||
'Portal:TitleDetailsFor_Service' => 'Details for Service',
|
||||
'Portal:Button:CreateRequestFromService' => 'Create a Request for this service',
|
||||
'Portal:ListOpenRequests' => 'List open requests',
|
||||
'Portal:UserRequest:MoreInfo' => 'More information',
|
||||
'Portal:Details-Service-Element' => 'Service elements',
|
||||
'Portal:NoClosedTicket' => 'No closed request',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'On going problems',
|
||||
'Portal:ShowProblem' => 'Problems',
|
||||
'Portal:ShowFaqs' => 'FAQs',
|
||||
'Portal:NoOpenProblem' => 'No open problem',
|
||||
'Portal:SelectLanguage' => "Change you language",
|
||||
'Portal:LanguageChangedTo_Lang' => 'Language changed to',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Choose your favorite language',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization',
|
||||
));
|
||||
@@ -0,0 +1,300 @@
|
||||
<?php
|
||||
// Copyright (C) 2010-2013 Combodo SARL
|
||||
//
|
||||
// This file is part of iTop.
|
||||
//
|
||||
// iTop is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU Affero General Public License as published by
|
||||
// the Free Software Foundation, either version 3 of the License, or
|
||||
// (at your option) any later version.
|
||||
//
|
||||
// iTop is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU Affero General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU Affero General Public License
|
||||
// along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2013 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
* @traductor Miguel Turrubiates <miguel_tf@yahoo.com>
|
||||
*/
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellaño', array(
|
||||
'Menu:RequestManagement' => 'Administración de Requerimientos',
|
||||
'Menu:RequestManagement+' => 'Administración de Requerimientos',
|
||||
'Menu:RequestManagementProvider' => 'Proveedor de Mesa de Ayuda',
|
||||
'Menu:RequestManagementProvider+' => 'Proveedor de Mesa de Ayuda',
|
||||
'Menu:UserRequest:Provider' => 'Requerimientos Abiertos transferidos a Proveedor',
|
||||
'Menu:UserRequest:Provider+' => 'Requerimientos Abiertos transferidos a Proveedor',
|
||||
'Menu:UserRequest:Overview' => 'Resumen de Requerimientos',
|
||||
'Menu:UserRequest:Overview+' => 'Resumen de Requerimientos',
|
||||
'Menu:NewUserRequest' => 'Nuevo Requerimiento',
|
||||
'Menu:NewUserRequest+' => 'Nuevo Requerimiento',
|
||||
'Menu:SearchUserRequests' => 'Búsqueda de Requerimientos de Usuario',
|
||||
'Menu:SearchUserRequests+' => 'Búsqueda de Requerimientos de Usuario',
|
||||
'Menu:UserRequest:Shortcuts' => 'Acceso Rápido',
|
||||
'Menu:UserRequest:Shortcuts+' => 'Acceso Rápido',
|
||||
'Menu:UserRequest:MyRequests' => 'Requerimientos Asignados a Mí',
|
||||
'Menu:UserRequest:MyRequests+' => 'Requerimientos Asignados a Mí (como Analista)',
|
||||
'Menu:UserRequest:MySupportRequests' => 'Llamadas de Soporte Asignadas a Mí',
|
||||
'Menu:UserRequest:MySupportRequests+' => 'Llamadas de Soporte Asignadas a Mí (como Analista)',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Requerimientos Escalados',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Requerimientos Escalados',
|
||||
'Menu:UserRequest:OpenRequests' => 'Requerimientos Abiertos',
|
||||
'Menu:UserRequest:OpenRequests+' => 'Requerimientos Abiertos',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Requerimientos asignados a Mí',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requerimientos por Tipo de los Últimos 14 días',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Número de Requerimientos de los Últimos 14 días',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Requerimientos Abiertos por Estatus',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Requerimientos Abiertos por Analista',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Requerimientos Abiertos por Tipo',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Requerimientos Abiertos por Cliente',
|
||||
'Class:UserRequest:KnownErrorList' => 'Errores Conocidos',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Ordenes de Trabajo asignadas a Mí',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'Ordenes de Trabajo asignadas a Mí',
|
||||
'Class:Problem:KnownProblemList' => 'Problemas Conocidos',
|
||||
'Tickets:Related:OpenIncidents' => 'Incidentes Abiertos',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellaño', array(
|
||||
'Class:UserRequest' => 'Requerimiento',
|
||||
'Class:UserRequest+' => 'Requerimiento',
|
||||
'Class:UserRequest/Attribute:status' => 'Estatus',
|
||||
'Class:UserRequest/Attribute:status+' => 'Estatus',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Nuevo',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => 'Nuevo',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Escalado por Tiempo de Asignación',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => 'Escalado por Tiempo de Asignación',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Asignado',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => 'Asignado',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Escalado por Tiempo de Solución',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => 'Escalado por Tiempo de Solución',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Esperando Aprobación',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => 'Esperando Aprobación',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Aprobado',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => 'Aprobado',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Rechazado',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => 'Rechazado',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Pendiente',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => 'Pendiente',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Solucionado',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => 'Solucionado',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Cerrado',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => 'Cerrado',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Tipo de Reporte',
|
||||
'Class:UserRequest/Attribute:request_type+' => 'Tipo de Reporte',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incidente',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incidente',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Requerimiento de Servicio',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Requerimiento de Servicio',
|
||||
'Class:UserRequest/Attribute:impact' => 'Impacto',
|
||||
'Class:UserRequest/Attribute:impact+' => 'Impacto',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Un Departamento',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => 'Un Departamento',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Un Servicio',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => 'Un Servicio',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Una Persona',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => 'Una Persona',
|
||||
'Class:UserRequest/Attribute:priority' => 'Prioridad',
|
||||
'Class:UserRequest/Attribute:priority+' => 'Prioridad',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'Crítica',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'Crítica',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'Alta',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'Alta',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'Media',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'Media',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'Baja',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'Baja',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Urgencia',
|
||||
'Class:UserRequest/Attribute:urgency+' => 'Urgencia',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'Crítica',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'Critica',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'Alta',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'Alta',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'Media',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'Media',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'Baja',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'Baja',
|
||||
'Class:UserRequest/Attribute:origin' => 'Origen',
|
||||
'Class:UserRequest/Attribute:origin+' => 'Origen',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'Correo-e',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'Correo-e',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoreo',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Monitoreo',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Teléfono',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'Teléfono',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'Portal',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Aprobador',
|
||||
'Class:UserRequest/Attribute:approver_id+' => 'Aprobador',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Correo Electrónico del Aprobador',
|
||||
'Class:UserRequest/Attribute:approver_email+' => 'Correo Electrónico del Aprobador',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Servicio',
|
||||
'Class:UserRequest/Attribute:service_id+' => 'Servicio',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Servicio',
|
||||
'Class:UserRequest/Attribute:service_name+' => 'Servicio',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Subcategoría',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => 'Subcategoría',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Subcategoría',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => 'Subcategoría de Servicio',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Bandera de Escalamiento',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => 'Bandera de Escalamiento',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'No',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'No',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Si',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Si',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Motivo de Escalamiento',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => 'Motivo de Escalamiento',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Fecha de Asignación',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => 'Fecha de Asignación',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Fecha de Solución',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => 'Fecha de Solución',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Última Fecha de Espera',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => 'Última Fecha de Espera',
|
||||
'Class:UserRequest/Attribute:tto' => 'TDA - Tiempo de Asignación',
|
||||
'Class:UserRequest/Attribute:tto+' => 'Tiempo de Asignación',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TDS - Tiempo de Solución',
|
||||
'Class:UserRequest/Attribute:ttr+' => 'Tiempo de Solución',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Límite de Tiempo de Asignación',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => 'Límite de Tiempo de Asignación',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA de Tiempo de Asignanción Cumplido',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => 'SLA de Tiempo de Asignanción Cumplido',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA de Tiempo de Asignación Excedído',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => 'SLA de Tiempo de Asignación Excedído',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Límite de Tiempo de Solución',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => 'Límite de Tiempo de Solución',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA de Tiempo de Solución Cumplido',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => 'SLA de Tiempo de Solución Cumplido',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA de Tiempo de Solución Excedído',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => 'SLA de Tiempo de Solución Excedído',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Tiempo Utilizado',
|
||||
'Class:UserRequest/Attribute:time_spent+' => 'Tiempo Utilizado',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Código de Solución',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => 'Código de Solución',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Asistencia',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'Asistencia',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Falla Corregida',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Falla Corregida',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Reparación de Hardware',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Reparación de Hardware',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Otro',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'Otro',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Parche de Software',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'Parche de Software',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Actualización de Sistema',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'Actualización de Sistema',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Capacitación',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'Capacitación',
|
||||
'Class:UserRequest/Attribute:solution' => 'Solución',
|
||||
'Class:UserRequest/Attribute:solution+' => 'Solución',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Motivo Pendiente',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => 'Motivo Pendiente',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Requerimiento Padre',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => 'Requerimiento Padre',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Ref. Requerimiento',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => 'Ref. Requerimiento',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Problema Padre',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => 'Problema Padre',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref. Problema',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => 'Ref. Problema',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Cambio Padre',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => 'Cambio Padre',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Ref. Cambio',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => 'Ref. Cambio',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Requerimientos Hijo',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => 'Requerimientos Hijo',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Bitácora Pública',
|
||||
'Class:UserRequest/Attribute:public_log+' => 'Bitácora Pública',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Satisfacción del Usuario',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => 'Satisfacción del Usuario',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Muy Satisfecho',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Muy Satisfecho',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Satisfecho',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Satisfecho',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Insatisfecho',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Insatisfecha',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Muy Insatisfecho',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Muy Insatisfecho',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Comentarios del Usuario',
|
||||
'Class:UserRequest/Attribute:user_comment+' => 'Comentarios del Usuario',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => 'parent_request_id_friendlyname',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Asignar',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => 'Asignar',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Reasignar',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => 'Reasignar',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Aprobar',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => 'Aprobar',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Rechazar',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => 'Rechazar',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Pendiente',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => 'Pendiente',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => 'Timeout',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Solución Automática',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => 'Solución Automática',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Cierre Automático',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => 'Cierre Automático',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Marcar como Solucionado',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => 'Marcar como Solucionado',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Cerrar este Ticket',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => 'Cerrar este Ticket',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Reabrir',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => 'Reabrir',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Esperando Aprobación',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => 'Esperando Aprobación',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'No puede asignarse el requerimiento Padre a si mismo',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellaño', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Detalles del Requerimiento',
|
||||
'Portal:ButtonUpdate' => 'Actualizar',
|
||||
'Portal:ButtonClose' => 'Cerrar',
|
||||
'Portal:ButtonReopen' => 'Re-abrir',
|
||||
'Portal:ShowServices' => 'Catálogo de Servicios',
|
||||
'Portal:SelectRequestType' => 'Seleccione un Tipo de Requerimiento',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Seleccione un Elemento de Servicio para %1$s',
|
||||
'Portal:ListServices' => 'Lista de Servicios',
|
||||
'Portal:TitleDetailsFor_Service' => 'Detalles para el Servicio',
|
||||
'Portal:Button:CreateRequestFromService' => 'Crear un Requerimiento para este Servicio',
|
||||
'Portal:ListOpenRequests' => 'Requerimientos Abiertos',
|
||||
'Portal:UserRequest:MoreInfo' => 'Más Información',
|
||||
'Portal:Details-Service-Element' => 'Elementos del Servicio',
|
||||
'Portal:NoClosedTicket' => 'Requerimiento No Cerrado',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'Problemas Abiertos',
|
||||
'Portal:ShowProblem' => 'Problemas',
|
||||
'Portal:ShowFaqs' => 'Preguntas Frecuentes',
|
||||
'Portal:NoOpenProblem' => 'Problema No Abierto',
|
||||
'Portal:SelectLanguage' => 'Seleccione un Idioma',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Idioma Cambiado a ',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Seleccione su Idioma Favorito',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'Resolver tickets hijos',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascadear la solución a los tickets hijos (ev_autoresolve), y alinear las siguientes características: servicio, equipo, agente, información de solución',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellaño', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization~~',
|
||||
));
|
||||
@@ -0,0 +1,300 @@
|
||||
<?php
|
||||
// Copyright (C) 2010-2014 Combodo SARL
|
||||
//
|
||||
// This file is part of iTop.
|
||||
//
|
||||
// iTop is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU Affero General Public License as published by
|
||||
// the Free Software Foundation, either version 3 of the License, or
|
||||
// (at your option) any later version.
|
||||
//
|
||||
// iTop is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU Affero General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU Affero General Public License
|
||||
// along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
/**
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*/
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Menu:RequestManagement' => 'Gestion des demandes',
|
||||
'Menu:RequestManagement+' => 'Gestion des demandes utilisateurs',
|
||||
'Menu:RequestManagementProvider' => 'Gestion des demandes fournisseurs',
|
||||
'Menu:RequestManagementProvider+' => 'Gestion des demandes fournisseurs',
|
||||
'Menu:UserRequest:Provider' => 'Demandes transférées à un fournisseur',
|
||||
'Menu:UserRequest:Provider+' => 'Demandes transférées à un fournisseur',
|
||||
'Menu:UserRequest:Overview' => 'Vue d\'ensemble',
|
||||
'Menu:UserRequest:Overview+' => 'Vue d\'ensemble des demandes utilisateurs',
|
||||
'Menu:NewUserRequest' => 'Nouvelle demande utilisateur',
|
||||
'Menu:NewUserRequest+' => 'Créer un nouveau ticket de demande utilisateur',
|
||||
'Menu:SearchUserRequests' => 'Rechercher des demandes utilisateur',
|
||||
'Menu:SearchUserRequests+' => 'Rechercher parmi les demandes utilisateur',
|
||||
'Menu:UserRequest:Shortcuts' => 'Raccourcis',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => 'Demandes utilisateurs qui me sont assignées',
|
||||
'Menu:UserRequest:MyRequests+' => 'Demandes utilisateurs qui me sont assignées',
|
||||
'Menu:UserRequest:MySupportRequests' => 'Mes appels Support',
|
||||
'Menu:UserRequest:MySupportRequests+' => 'Les appels que j\'ai passés',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Demandes en escalade',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Demandes utilisateurs en escalade',
|
||||
'Menu:UserRequest:OpenRequests' => 'Demandes en cours',
|
||||
'Menu:UserRequest:OpenRequests+' => 'Toutes les demandes utilisateurs en cours',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Demandes utilisateurs qui me sont assignées',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requêtes des 14 derniers jours par type',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Requêtes des 14 derniers jours',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Requêtes ouvertes par statut',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Requêtes ouvertes par agent',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Requêtes ouvertes par type',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Requêtes ouvertes par organisation',
|
||||
'Class:UserRequest:KnownErrorList' => 'Erreurs connues',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Tâches qui me sont assignées',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'Tâches qui me sont assignées',
|
||||
'Class:Problem:KnownProblemList' => 'Problèmes connus',
|
||||
'Tickets:Related:OpenIncidents' => 'Incidents en cours',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Class:UserRequest' => 'Demande Utilisateur',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => 'Statut',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Nouveau',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Escalade tto',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Assignée',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Escalate ttr',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'En attente d\'approbation',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Approuvée',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Rejetée',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'En attente',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Résolue',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Fermée',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Type de Requête',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'incident',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Déclarer un incident ou une panne utilisateur',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'demande de service',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Demander la mise en place d\'une nouvelle fonctionalité',
|
||||
'Class:UserRequest/Attribute:impact' => 'Impact',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Un département',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Un service',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Une personne',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => 'Priorité',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'critique',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'critique',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'haute',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'haute',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'moyenne',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'moyenne',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'basse',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'basse',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Urgence',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'critique',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'critique',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'haute',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'haute',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'moyenne',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'moyenne',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'basse',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'basse',
|
||||
'Class:UserRequest/Attribute:origin' => 'Origine',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'email',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'email',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'supervision',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'supervision',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'téléphone',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'téléphone',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'portail',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'portail',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Approbateur',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Email Approbateur',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Service',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Nom du service',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Sous catégorie de service',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Nom Sous catégorie de service',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Ticket à surveiller',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Non',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'Non',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Oui',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Oui',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Raison de surveillance',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Date d\'assignation',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Date de résolution',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Dernière date de suspension',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Echéance TTO',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO dépassé ?',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => 'SLA TTO dépassé ?',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'Dépassement SLA TTO',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Echéance TTR',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR dépassé ?',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'Dépassement SLA TTR',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Délai de résolution',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Code de résolution',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'assistance',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'assistance',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Résolution de bog',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Résolution de bog',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Réparation matériel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Réparation matériel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'autre',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'autre',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'patch logiciel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'patch logiciel',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'mise à jour système',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'mise à jour système',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'formation',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'formation',
|
||||
'Class:UserRequest/Attribute:solution' => 'Solution',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Raison de suspension',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Requête parente',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Ref requête parente',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Problème lié',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref Problème lié',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Changement parent',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Ref Changement parent',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Requêtes filles',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => '',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Journal public',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Satisfaction client',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Très satisfait',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Très satisfait',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Plutôt satisfait',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Plutôt satisfait',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Plutôt mécontent',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Plutôt mécontent',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Très mécontent',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Très mécontent',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Commentaire client',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'nom usuel requête parente',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Assigner',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Réassigner',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Approuver',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Rejeter',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'En attente',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'ev_timeout',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Résolution automatique',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Fermeture automatique',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Marquer comme résolu',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Clore cette requête',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Ré-ouvrir',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Attendre une approbation',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'La Requête parente ne peut pas être assignée à elle même',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Détail de la requête',
|
||||
'Portal:ButtonUpdate' => 'Mettre à jour',
|
||||
'Portal:ButtonClose' => 'Fermer',
|
||||
'Portal:ButtonReopen' => 'Re-ouvrir',
|
||||
'Portal:ShowServices' => 'Catalogue de service',
|
||||
'Portal:SelectRequestType' => 'Sélectionnez un type de requête',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Sélectionnez un élément de service pour %1$s',
|
||||
'Portal:ListServices' => 'Liste des services',
|
||||
'Portal:TitleDetailsFor_Service' => 'Détail d\'un service',
|
||||
'Portal:Button:CreateRequestFromService' => 'Créer une requête pour ce service',
|
||||
'Portal:ListOpenRequests' => 'Requêtes ouverts',
|
||||
'Portal:UserRequest:MoreInfo' => 'Informations complémentaires',
|
||||
'Portal:Details-Service-Element' => 'Eléments de service',
|
||||
'Portal:NoClosedTicket' => 'Pas de requête fermée',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'Problèmes en cours',
|
||||
'Portal:ShowProblem' => 'Problèmes',
|
||||
'Portal:ShowFaqs' => 'FAQs',
|
||||
'Portal:NoOpenProblem' => 'Pas de problème en cours',
|
||||
'Portal:SelectLanguage' => 'Changer ma langue',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Langue changée en',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Choisissez votre langue',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets (résoudre les tickets fils)',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascader l\'action de résolution de la demande (ev_autoresolve), et aligner les caractéristiques suivantes : service, équipe, agent, information de résolution',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Organization:Overview:UserRequests' => 'Demandes Utilisateurs pour cette organisation',
|
||||
'Organization:Overview:MyUserRequests' => 'Mes Demandes Utilisateurs pour cette organisation',
|
||||
'Organization:Overview:Tickets' => 'Les Tickets de cette organisation',
|
||||
));
|
||||
@@ -0,0 +1,298 @@
|
||||
<?php
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
* This file is part of iTop.
|
||||
*
|
||||
* iTop is free software; you can redistribute it and/or modify
|
||||
* it under the terms of the GNU Affero General Public License as published by
|
||||
* the Free Software Foundation, either version 3 of the License, or
|
||||
* (at your option) any later version.
|
||||
*
|
||||
* iTop is distributed in the hope that it will be useful,
|
||||
* but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
* GNU Affero General Public License for more details.
|
||||
*
|
||||
* You should have received a copy of the GNU Affero General Public License
|
||||
* along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
*/
|
||||
Dict::Add('HU HU', 'Hungarian', 'Magyar', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk~~',
|
||||
'Menu:RequestManagement+' => 'Helpdesk~~',
|
||||
'Menu:RequestManagementProvider' => 'Helpdesk provider~~',
|
||||
'Menu:RequestManagementProvider+' => 'Helpdesk provider~~',
|
||||
'Menu:UserRequest:Provider' => 'Open requests transfered to provider~~',
|
||||
'Menu:UserRequest:Provider+' => 'Open requests transfered to provider~~',
|
||||
'Menu:UserRequest:Overview' => 'Overview~~',
|
||||
'Menu:UserRequest:Overview+' => 'Overview~~',
|
||||
'Menu:NewUserRequest' => 'New user request~~',
|
||||
'Menu:NewUserRequest+' => 'Create a new user request ticket~~',
|
||||
'Menu:SearchUserRequests' => 'Search for user requests~~',
|
||||
'Menu:SearchUserRequests+' => 'Search for user request tickets~~',
|
||||
'Menu:UserRequest:Shortcuts' => 'Shortcuts~~',
|
||||
'Menu:UserRequest:Shortcuts+' => '~~',
|
||||
'Menu:UserRequest:MyRequests' => 'Requests assigned to me~~',
|
||||
'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)~~',
|
||||
'Menu:UserRequest:MySupportRequests' => 'My support calls~~',
|
||||
'Menu:UserRequest:MySupportRequests+' => 'My support calls~~',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Hot requests~~',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Hot requests~~',
|
||||
'Menu:UserRequest:OpenRequests' => 'All open requests~~',
|
||||
'Menu:UserRequest:OpenRequests+' => 'All open requests~~',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Requests assigned to me~~',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requests of the last 14 days (per type)~~',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Requests of the last 14 days (per day)~~',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Open requests by status~~',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Open requests by agent~~',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Open requests by type~~',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Open requests by organization~~',
|
||||
'Class:UserRequest:KnownErrorList' => 'Known Errors~~',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Work orders assigned to me~~',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'All work orders assigned to me~~',
|
||||
'Class:Problem:KnownProblemList' => 'Known problems~~',
|
||||
'Tickets:Related:OpenIncidents' => 'Open incidents~~',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('HU HU', 'Hungarian', 'Magyar', array(
|
||||
'Class:UserRequest' => 'User Request~~',
|
||||
'Class:UserRequest+' => '~~',
|
||||
'Class:UserRequest/Attribute:status' => 'Status~~',
|
||||
'Class:UserRequest/Attribute:status+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'New~~',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Escalated TTO~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Assigned~~',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Escalated TTR~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Waiting for approval~~',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Approved~~',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Rejected~~',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Pending~~',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Resolved~~',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Closed~~',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '~~',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Request Type~~',
|
||||
'Class:UserRequest/Attribute:request_type+' => '~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incident~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service request~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Service request~~',
|
||||
'Class:UserRequest/Attribute:impact' => 'Impact~~',
|
||||
'Class:UserRequest/Attribute:impact+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'A department~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'A service~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'A person~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '~~',
|
||||
'Class:UserRequest/Attribute:priority' => 'Priority~~',
|
||||
'Class:UserRequest/Attribute:priority+' => '~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'critical~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'critical~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'high~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'high~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'medium~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'medium~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'low~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'low~~',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Urgency~~',
|
||||
'Class:UserRequest/Attribute:urgency+' => '~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'critical~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'critical~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'high~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'high~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'medium~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'medium~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'low~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'low~~',
|
||||
'Class:UserRequest/Attribute:origin' => 'Origin~~',
|
||||
'Class:UserRequest/Attribute:origin+' => '~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'email~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'email~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'monitoring~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'phone~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'phone~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'portal~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'portal~~',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Approver~~',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Approver Email~~',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '~~',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Service~~',
|
||||
'Class:UserRequest/Attribute:service_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Service name~~',
|
||||
'Class:UserRequest/Attribute:service_name+' => '~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Service subcategory~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Service subcategory name~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Hot Flag~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'No~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'No~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Yes~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Yes~~',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Hot reason~~',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '~~',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Assignment date~~',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Resolution date~~',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Last pending date~~',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO~~',
|
||||
'Class:UserRequest/Attribute:tto+' => '~~',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR~~',
|
||||
'Class:UserRequest/Attribute:ttr+' => '~~',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline~~',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto passed~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA tto over~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '~~',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR Deadline~~',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA ttr passed~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA ttr over~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '~~',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Resolution delay~~',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Resolution code~~',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'assistance~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'assistance~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'bug fixed~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'bug fixed~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'hardware repair~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'hardware repair~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'other~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'other~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'software patch~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'software patch~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'system update~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'system update~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'training~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'training~~',
|
||||
'Class:UserRequest/Attribute:solution' => 'Solution~~',
|
||||
'Class:UserRequest/Attribute:solution+' => '~~',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Pending reason~~',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Parent request~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Ref request~~',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Parent problem~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref problem~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Parent change~~',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Ref change~~',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Child Requests~~',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => 'All the requests that are linked to this parent request~~',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Public log~~',
|
||||
'Class:UserRequest/Attribute:public_log+' => '~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'User satisfaction~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Very satisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Very satisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Fairly statisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Fairly statisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Rather Dissatified~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Rather Dissatified~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Very Dissatisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Very Dissatisfied~~',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'User comment~~',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Assign~~',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Re-assign~~',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Approve~~',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Reject~~',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Pending~~',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout~~',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatic resolve~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatic close~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Mark as resolved~~',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Close this request~~',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Re-open~~',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Wait for approval~~',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '~~',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('HU HU', 'Hungarian', 'Magyar', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Details for request~~',
|
||||
'Portal:ButtonUpdate' => 'Update~~',
|
||||
'Portal:ButtonClose' => 'Close~~',
|
||||
'Portal:ButtonReopen' => 'Reopen~~',
|
||||
'Portal:ShowServices' => 'Service catalogue~~',
|
||||
'Portal:SelectRequestType' => 'Select a type of request~~',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Select a service element for %1$s~~',
|
||||
'Portal:ListServices' => 'List of services~~',
|
||||
'Portal:TitleDetailsFor_Service' => 'Details for Service~~',
|
||||
'Portal:Button:CreateRequestFromService' => 'Create a Request for this service~~',
|
||||
'Portal:ListOpenRequests' => 'List open requests~~',
|
||||
'Portal:UserRequest:MoreInfo' => 'More information~~',
|
||||
'Portal:Details-Service-Element' => 'Service elements~~',
|
||||
'Portal:NoClosedTicket' => 'No closed request~~',
|
||||
'Portal:NoService' => '~~',
|
||||
'Portal:ListOpenProblems' => 'On going problems~~',
|
||||
'Portal:ShowProblem' => 'Problems~~',
|
||||
'Portal:ShowFaqs' => 'FAQs~~',
|
||||
'Portal:NoOpenProblem' => 'No open problem~~',
|
||||
'Portal:SelectLanguage' => 'Change you language~~',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Language changed to~~',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Choose your favorite language~~',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('HU HU', 'Hungarian', 'Magyar', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization~~',
|
||||
));
|
||||
@@ -0,0 +1,298 @@
|
||||
<?php
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
* This file is part of iTop.
|
||||
*
|
||||
* iTop is free software; you can redistribute it and/or modify
|
||||
* it under the terms of the GNU Affero General Public License as published by
|
||||
* the Free Software Foundation, either version 3 of the License, or
|
||||
* (at your option) any later version.
|
||||
*
|
||||
* iTop is distributed in the hope that it will be useful,
|
||||
* but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
* GNU Affero General Public License for more details.
|
||||
*
|
||||
* You should have received a copy of the GNU Affero General Public License
|
||||
* along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
*/
|
||||
Dict::Add('IT IT', 'Italian', 'Italiano', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk',
|
||||
'Menu:RequestManagement+' => 'Helpdesk',
|
||||
'Menu:RequestManagementProvider' => 'Helpdesk Provaider',
|
||||
'Menu:RequestManagementProvider+' => 'Helpdesk Provaider',
|
||||
'Menu:UserRequest:Provider' => 'Richeiste aperte trasferite al Provaider',
|
||||
'Menu:UserRequest:Provider+' => 'Richeiste aperte trasferite al Provaider',
|
||||
'Menu:UserRequest:Overview' => 'Overview',
|
||||
'Menu:UserRequest:Overview+' => 'Overview',
|
||||
'Menu:NewUserRequest' => 'Nuova richista utente',
|
||||
'Menu:NewUserRequest+' => 'Creare un nuova richiesta utente',
|
||||
'Menu:SearchUserRequests' => 'Ricerca per richiesta utente',
|
||||
'Menu:SearchUserRequests+' => 'Ricerca per ticket',
|
||||
'Menu:UserRequest:Shortcuts' => 'Scorciatoia',
|
||||
'Menu:UserRequest:Shortcuts+' => '~~',
|
||||
'Menu:UserRequest:MyRequests' => 'Richieste assegnate a me',
|
||||
'Menu:UserRequest:MyRequests+' => 'Richieste assegnate a me (come Agente)',
|
||||
'Menu:UserRequest:MySupportRequests' => 'll mio supporto chiama',
|
||||
'Menu:UserRequest:MySupportRequests+' => 'll mio supporto chiama',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Richiesta importante',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Richiesta importante',
|
||||
'Menu:UserRequest:OpenRequests' => 'Tutte le richieste aperte',
|
||||
'Menu:UserRequest:OpenRequests+' => 'Tutte le richieste aperte',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Richiesta assegnata a me',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Richieste degli ultimi 14 giorni (per tipo)',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Richieste degli ultimi 14 giorni (per tipo)',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Richeiste aperte per stato',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Richeiste aperte per agente',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Richeiste aperte per tipo',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Richeiste aperte per organizzazione',
|
||||
'Class:UserRequest:KnownErrorList' => 'Errori conosciuti',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Work Order assegnati a me',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'Tutti i work order assegnati a me',
|
||||
'Class:Problem:KnownProblemList' => 'Problemi conosciuti',
|
||||
'Tickets:Related:OpenIncidents' => 'Incidenti aperti',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('IT IT', 'Italian', 'Italiano', array(
|
||||
'Class:UserRequest' => 'Richeista utente',
|
||||
'Class:UserRequest+' => '~~',
|
||||
'Class:UserRequest/Attribute:status' => 'Stato',
|
||||
'Class:UserRequest/Attribute:status+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Nuovo',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Superato TTO',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Assegnato',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Superato TTR',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'In attesa di approvazione',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Approvato',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Rifiutato',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'In attesa',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Risolto',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Chiuso',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '~~',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Richista tipo',
|
||||
'Class:UserRequest/Attribute:request_type+' => '~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incidente',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incidente',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Richiesta di servizio',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Richiesta di servizio',
|
||||
'Class:UserRequest/Attribute:impact' => 'Impatto',
|
||||
'Class:UserRequest/Attribute:impact+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Un dipartimento',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Un servizio',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Una persona',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '~~',
|
||||
'Class:UserRequest/Attribute:priority' => 'Priorità',
|
||||
'Class:UserRequest/Attribute:priority+' => '~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'Critica',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'Critica',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'Alta',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'Alta',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'Media',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'Media',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'Bassa',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'Bassa',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Urgenza',
|
||||
'Class:UserRequest/Attribute:urgency+' => '~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'Critica',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'Critica',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'Alta',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'Alta',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'Media',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'Media',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'Bassa',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'Bassa',
|
||||
'Class:UserRequest/Attribute:origin' => 'Origine',
|
||||
'Class:UserRequest/Attribute:origin+' => '~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'Mail',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'Mail',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoring',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Monitoring',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefono',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'Telefono',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Portale',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'Portale',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Validatore',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Mail di approvazione',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '~~',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Servizio',
|
||||
'Class:UserRequest/Attribute:service_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Nome Servizio',
|
||||
'Class:UserRequest/Attribute:service_name+' => '~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Servizio Sottocategoria',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Servizio Sottocategoria Nome',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Spunta importante',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'No',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'No ',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Si',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Si',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Motivazione Importante',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '~~',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Data di Assegnazione',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Data di Risoluzione',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Ultima data di messa in attesa',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '~~',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '~~',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto Oltrepassato',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA tto Oltre',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '~~',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR Deadline',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA ttr Oltrepassato',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA ttr Oltre ',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '~~',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Tempo di Risoluzione',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Codice di Risoluzione',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistenza',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'Assistenza',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bug risolto',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Bug Risolto',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Riparato Hardware',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Riparato Hardware',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Altro',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'Altro',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software Patch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'Software Patch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Sistema aggironato',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'Sistema aggironato',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Formazione',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'Formazione',
|
||||
'Class:UserRequest/Attribute:solution' => 'Soluzione',
|
||||
'Class:UserRequest/Attribute:solution+' => '~~',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Motivo della messa in attesa',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Richiesta padre',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Rif. Richiesta Utente',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Problema Padre',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Rif. Problema',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Cambio padre',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Rif. Cambio',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Richista figlio',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => 'Tutte le richieste collegate a questa richiesta padre',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Log Pubblico',
|
||||
'Class:UserRequest/Attribute:public_log+' => '~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Soddisfazione Utente',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Veramente Soddisfatto',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Veramente Soddisfatto',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Abbastanza Soddisfatto',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Abbastanza Soddisfatto',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'piuttosto insoddisfatto',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'piuttosto insoddisfatto',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Veramente insoddisfatto',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Veramente insoddisfatto',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Commento utente',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Richiesta_padre_id_nome',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Assegna ',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Ri-Assegna',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Approva ',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Rifiuta ',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Metti in Attesa',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Risolto automaticamente',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Chiuso Automaticamente',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Segna come Risolto',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Chiudi questa richiesta',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Ri-Aprire',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'In attesa di essere approvata',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '~~',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Non si può assegnare una richiesta padre a se stesso',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('IT IT', 'Italian', 'Italiano', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Dettagi della richiesta',
|
||||
'Portal:ButtonUpdate' => 'Aggiornameno',
|
||||
'Portal:ButtonClose' => 'Chiuso',
|
||||
'Portal:ButtonReopen' => 'Riaperto',
|
||||
'Portal:ShowServices' => 'Catalogo di servizio',
|
||||
'Portal:SelectRequestType' => 'Selezionare il tipo di richiesta',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Selezionare gli elementi del servizio per %1s',
|
||||
'Portal:ListServices' => 'Lista dei servizi',
|
||||
'Portal:TitleDetailsFor_Service' => 'Dettagli dei servizi',
|
||||
'Portal:Button:CreateRequestFromService' => 'Create una Richiesta per questo servizio',
|
||||
'Portal:ListOpenRequests' => 'Lista delle richieste aperte',
|
||||
'Portal:UserRequest:MoreInfo' => 'Piu informazioni',
|
||||
'Portal:Details-Service-Element' => 'Elementi del servizio',
|
||||
'Portal:NoClosedTicket' => 'Richieste non chiuse',
|
||||
'Portal:NoService' => '~~',
|
||||
'Portal:ListOpenProblems' => 'Problema in corso',
|
||||
'Portal:ShowProblem' => 'Problemi ',
|
||||
'Portal:ShowFaqs' => 'FAQs',
|
||||
'Portal:NoOpenProblem' => 'Nessun Problema aperto',
|
||||
'Portal:SelectLanguage' => 'Cambiare lingua',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Lingua cambiata in',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Selezionate la vostra lingua preferita',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'Risolve ticket figli',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Inoltra la risolzuione ai ticket collegati ev_autosolve), e allinea le caratteriche della richiesta: Servizio, team , agente e informazioni della risoluzione',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('IT IT', 'Italian', 'Italiano', array(
|
||||
'Organization:Overview:UserRequests' => 'Richieste utente per questa organizzazione',
|
||||
'Organization:Overview:MyUserRequests' => 'Le Mie richieste utente per questa organizzazione',
|
||||
'Organization:Overview:Tickets' => 'Ticket per questa organizzazione',
|
||||
));
|
||||
@@ -0,0 +1,297 @@
|
||||
<?php
|
||||
// Copyright (C) 2010-2012 Combodo SARL
|
||||
//
|
||||
// This file is part of iTop.
|
||||
//
|
||||
// iTop is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU Affero General Public License as published by
|
||||
// the Free Software Foundation, either version 3 of the License, or
|
||||
// (at your option) any later version.
|
||||
//
|
||||
// iTop is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU Affero General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU Affero General Public License
|
||||
// along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
/**
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @licence http://opensource.org/licenses/AGPL-3.0
|
||||
*/
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array(
|
||||
'Menu:RequestManagement' => 'ヘルプデスク',
|
||||
'Menu:RequestManagement+' => '',
|
||||
'Menu:RequestManagementProvider' => 'ヘルプデスクプロバイダー',
|
||||
'Menu:RequestManagementProvider+' => '',
|
||||
'Menu:UserRequest:Provider' => 'プロバイダーへ送られた要求をオープン',
|
||||
'Menu:UserRequest:Provider+' => '',
|
||||
'Menu:UserRequest:Overview' => '概要',
|
||||
'Menu:UserRequest:Overview+' => '',
|
||||
'Menu:NewUserRequest' => '新規ユーザ要求',
|
||||
'Menu:NewUserRequest+' => '',
|
||||
'Menu:SearchUserRequests' => 'ユーザ要求検索',
|
||||
'Menu:SearchUserRequests+' => '',
|
||||
'Menu:UserRequest:Shortcuts' => 'ショートカット',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => '私に割り当てられた要求',
|
||||
'Menu:UserRequest:MyRequests+' => '',
|
||||
'Menu:UserRequest:MySupportRequests' => '私のサポートコール',
|
||||
'Menu:UserRequest:MySupportRequests+' => '',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'エスカレートされた要求',
|
||||
'Menu:UserRequest:EscalatedRequests+' => '',
|
||||
'Menu:UserRequest:OpenRequests' => '全てのオープンな要求',
|
||||
'Menu:UserRequest:OpenRequests+' => '',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => '私に割り当てられた要求',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => '最近14日の要求(タイプ別)',
|
||||
'UI-RequestManagementOverview-Last-14-days' => '最近14日の要求(日別)',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'ステータス別のオープンな要求',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'エージェント別のオープンな要求',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'タイプ別のオープンな要求',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => '組織別のオープンな要求',
|
||||
'Class:UserRequest:KnownErrorList' => '既知のエラー',
|
||||
'Menu:UserRequest:MyWorkOrders' => '私に割り当てられた作業指示',
|
||||
'Menu:UserRequest:MyWorkOrders+' => '',
|
||||
'Class:Problem:KnownProblemList' => '既知の問題',
|
||||
'Tickets:Related:OpenIncidents' => 'Open incidents~~',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array(
|
||||
'Class:UserRequest' => 'ユーザ要求',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => '状態',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => '新規',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'エスカレーションTTO',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => '割り当て済み',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'エスカレーションTTR',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => '承認待ち',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => '承認済み',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => '却下済み',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => '保留',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => '解決済み',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'クローズ',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => '要求タイプ',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'インシデント',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'サービス要求',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => '',
|
||||
'Class:UserRequest/Attribute:impact' => 'インパクト',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => '部門',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'サービス',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => '人',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => '優先度',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => '最優先',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => '高',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => '中',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => '低',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:urgency' => '緊急度',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => '至急',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => '高',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => '中',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => '低',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:origin' => '起源',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'メール',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'モニタリング',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => '電話',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'ポータル',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => '',
|
||||
'Class:UserRequest/Attribute:approver_id' => '承認者',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => '承認者電子メール',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'サービス',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'サービス名',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'サービスサブカテゴリ',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'サービスサブカテゴリ',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'エスカレーションフラグ',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'いいえ',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'はい',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'エスカレーション理由',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => '割り当て日',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => '解決日',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => '最終保留日',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO期限',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto 合格',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA tto オーバー',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR期限',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA ttr 合格',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA ttr オーバー',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => '解決遅れ',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => '解決コード',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => '補助',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'バグ修正',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'ハードウエア修理',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'その他',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'ソフトウエアパッチ',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'システム更新',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => '研修',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => '',
|
||||
'Class:UserRequest/Attribute:solution' => '解決',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => '保留理由',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => '親要求',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => '参照要求',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => '親問題',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => '参照問題',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => '親変更',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => '参照変更',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => '子要求',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => '',
|
||||
'Class:UserRequest/Attribute:public_log' => '公開ログ',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'ユーザ満足度',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => '非常に満足',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => '十分満足',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => '多少不満',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => '非常に不満',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'ユーザコメント',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => '親要求idフレンドリー名',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => '割り当て',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => '再割り当て',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => '承認',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => '却下',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => '保留',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'タイムアウト',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => '自動解決',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => '自動クローズ',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => '解決とマーク',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'このリクエストをクローズ',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => '再オープン',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => '承認待ち',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array(
|
||||
'Portal:TitleDetailsFor_Request' => '要求の詳細',
|
||||
'Portal:ButtonUpdate' => '更新',
|
||||
'Portal:ButtonClose' => 'クローズ',
|
||||
'Portal:ButtonReopen' => '再オープン',
|
||||
'Portal:ShowServices' => 'サービスカタログ',
|
||||
'Portal:SelectRequestType' => '要求のタイプを選択',
|
||||
'Portal:SelectServiceElementFrom_Service' => '%1$s のサービス要素を選択',
|
||||
'Portal:ListServices' => 'サービスのリスト',
|
||||
'Portal:TitleDetailsFor_Service' => 'サービスの詳細',
|
||||
'Portal:Button:CreateRequestFromService' => 'このサービスへの要求を作成',
|
||||
'Portal:ListOpenRequests' => 'オープンな要求のリスト',
|
||||
'Portal:UserRequest:MoreInfo' => '追加情報',
|
||||
'Portal:Details-Service-Element' => 'サービス要素',
|
||||
'Portal:NoClosedTicket' => 'クローズされた要求はありません',
|
||||
'Portal:NoService' => 'サービスはありません',
|
||||
'Portal:ListOpenProblems' => '進行中の問題',
|
||||
'Portal:ShowProblem' => '問題',
|
||||
'Portal:ShowFaqs' => 'FAQs',
|
||||
'Portal:NoOpenProblem' => 'オープンな問題はありません',
|
||||
'Portal:SelectLanguage' => '言語変更',
|
||||
'Portal:LanguageChangedTo_Lang' => '言語を変更',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'お好みの言語を選択ください',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization~~',
|
||||
));
|
||||
@@ -0,0 +1,304 @@
|
||||
<?php
|
||||
// Copyright (C) 2010-2012 Combodo SARL
|
||||
//
|
||||
// This file is part of iTop.
|
||||
//
|
||||
// iTop is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU Affero General Public License as published by
|
||||
// the Free Software Foundation, either version 3 of the License, or
|
||||
// (at your option) any later version.
|
||||
//
|
||||
// iTop is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU Affero General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU Affero General Public License
|
||||
// along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
/**
|
||||
* @author LinProfs <info@linprofs.com>
|
||||
*
|
||||
* Linux & Open Source Professionals
|
||||
* http://www.linprofs.com
|
||||
*
|
||||
* @author Jeffrey Bostoen - <jbostoen.itop@outlook.com> (2018 - 2020)
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @licence http://opensource.org/licenses/AGPL-3.0
|
||||
*/
|
||||
Dict::Add('NL NL', 'Dutch', 'Nederlands', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk',
|
||||
'Menu:RequestManagement+' => 'Helpdesk',
|
||||
'Menu:RequestManagementProvider' => 'Helpdesk leverancier',
|
||||
'Menu:RequestManagementProvider+' => 'Helpdesk leverancier',
|
||||
'Menu:UserRequest:Provider' => 'Open verzoeken overgemaakt aan de leverancier',
|
||||
'Menu:UserRequest:Provider+' => 'Open verzoeken overgemaakt aan de leverancier',
|
||||
'Menu:UserRequest:Overview' => 'Overzicht',
|
||||
'Menu:UserRequest:Overview+' => 'Overzicht',
|
||||
'Menu:NewUserRequest' => 'Nieuw gebruikersverzoek',
|
||||
'Menu:NewUserRequest+' => 'Maak een nieuw gebruikersverzoek aan',
|
||||
'Menu:SearchUserRequests' => 'Zoek naar gebruikersverzoeken',
|
||||
'Menu:SearchUserRequests+' => 'Zoek naar gebruikersverzoeken',
|
||||
'Menu:UserRequest:Shortcuts' => 'Snelkoppelingen',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => 'Verzoeken toegewezen aan mij',
|
||||
'Menu:UserRequest:MyRequests+' => 'Verzoeken toegewezen aan mij (als agent)',
|
||||
'Menu:UserRequest:MySupportRequests' => 'Mijn supportverzoeken',
|
||||
'Menu:UserRequest:MySupportRequests+' => 'Mijn supportverzoeken',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Geëscaleerde verzoeken',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Geëscaleerde verzoeken',
|
||||
'Menu:UserRequest:OpenRequests' => 'Alle open verzoeken',
|
||||
'Menu:UserRequest:OpenRequests+' => 'Alle open verzoeken',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Verzoeken toegewezen aan mij',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Verzoeken van de afgelopen 14 dagen (per soort)',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Verzoeken van de afgelopen 14 dagen (per dag)',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Open verzoeken per status',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Open verzoeken per medewerker',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Open verzoeken per soort',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Open verzoeken per organisatie',
|
||||
'Class:UserRequest:KnownErrorList' => 'Gekende fouten',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Werkopdrachten toegewezen aan mij',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'Alle werkopdrachten toegewezen aan mij',
|
||||
'Class:Problem:KnownProblemList' => 'Gekende fouten',
|
||||
'Tickets:Related:OpenIncidents' => 'Open incidenten',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('NL NL', 'Dutch', 'Nederlands', array(
|
||||
'Class:UserRequest' => 'Gebruikersverzoek',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => 'Status',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Nieuw',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Geëscaleerde TTO',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Toegewezen',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Geëscaleerde TTR',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Wacht op goedkeuring',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Goedgekeurd',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Afgewezen',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Wachtend',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Opgelost',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Gesloten',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Soort verzoek',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incident',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Serviceverzoek',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Serviceverzoek',
|
||||
'Class:UserRequest/Attribute:impact' => 'Impact',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Afdeling',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Dienst',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Persoon',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => 'Prioriteit',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'Kritisch',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'Kritisch',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'Hoog',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'Hoog',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'Normaal',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'Normaal',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'Laag',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'Laag',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Urgentie',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'Kritisch',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'Kritisch',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'Hoog',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'Hoog',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'Normaal',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'Normaal',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'Laag',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'Laag',
|
||||
'Class:UserRequest/Attribute:origin' => 'Oorsprong',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'E-mail',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'E-mail',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoring',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Monitoring',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefoon',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'Telefoon',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Portaal',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'Portaal',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Goedkeurder',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'E-mailadres Goedkeurder',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Service',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Naam service',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Subcategorie service',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Naam subcategorie service',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Geëscaleerd',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nee',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'Nee',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Ja',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Ja',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Reden escalatie',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Toegewezen op',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Opgelost sinds',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Laatst in afwachting op',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO-deadline',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO gepasseerd',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO overschreden',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR-deadline',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR gepasseerd',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR overschreden',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Gespendeerde tijd',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Oplossingscode',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistentie',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'Assistentie',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bug opgelost',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Bug opgelost',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware gerepareerd',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Hardware gerepareerd',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Anders',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'Anders',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Softwarepatch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'Softwarepatch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Systeemupdate',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'Systeemupdate',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Training',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'Training',
|
||||
'Class:UserRequest/Attribute:solution' => 'Oplossing',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Reden waardoor het in afwachting staat',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Hoofdaanvraag',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Ref. verzoek',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Hoofdprobleem',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref. probleem',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Hoofdchange',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Ref. change',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Subverzoeken',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => 'Alle verzoeken die gerelateerd zijn aan dit hoofdverzoek',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Publieke log',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Klanttevredenheid',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Erg tevreden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Erg tevreden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Tevreden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Tevreden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Ontevreden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Ontevreden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Erg ontevreden',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Erg ontevreden',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Reactie gebruiker',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Herkenbare naam hoofdverzoek',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Wijs toe',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Wijs opnieuw toe',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Keur goed',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Keur af',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'In afwachting',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Time-out',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatisch oplossen',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatisch afsluiten',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Markeren als opgelost',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Sluit af',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Heropen',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Wacht op goedkeuring',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Kan het verzoek niet als hoofdverzoek toewijzen aan zichzelf',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('NL NL', 'Dutch', 'Nederlands', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Details van het verzoek',
|
||||
'Portal:ButtonUpdate' => 'Wijzig',
|
||||
'Portal:ButtonClose' => 'Sluit',
|
||||
'Portal:ButtonReopen' => 'Heropen',
|
||||
'Portal:ShowServices' => 'Toon services',
|
||||
'Portal:SelectRequestType' => 'Selecteer een soort verzoek',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Selecteer een service voor %1$s',
|
||||
'Portal:ListServices' => 'Lijst met services',
|
||||
'Portal:TitleDetailsFor_Service' => 'Details van de service',
|
||||
'Portal:Button:CreateRequestFromService' => 'Maak een verzoek aan voor deze service',
|
||||
'Portal:ListOpenRequests' => 'Lijst met open verzoeken',
|
||||
'Portal:UserRequest:MoreInfo' => 'Meer informatie',
|
||||
'Portal:Details-Service-Element' => 'Service-elementen',
|
||||
'Portal:NoClosedTicket' => 'Geen gesloten verzoeken',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'Openstaande problemen',
|
||||
'Portal:ShowProblem' => 'Problemen',
|
||||
'Portal:ShowFaqs' => 'Veelgestelde vragen',
|
||||
'Portal:NoOpenProblem' => 'Geen openstaand probleem',
|
||||
'Portal:SelectLanguage' => 'Verander je taal',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Taal veranderd naar',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Kies je voorkeurstaal',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'Los subverzoeken op',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Pas de oplossing ook toe op subverzoeken (ev_autoresolve) en neem de kenmerken over wat betreft service, team, agent, oplossing',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('NL NL', 'Dutch', 'Nederlands', array(
|
||||
'Organization:Overview:UserRequests' => 'Gebruikersverzoeken van deze organisatie',
|
||||
'Organization:Overview:MyUserRequests' => 'Mijn gebruikersverzoeken voor deze organisatie',
|
||||
'Organization:Overview:Tickets' => 'Tickets voor deze organisatie',
|
||||
));
|
||||
@@ -0,0 +1,299 @@
|
||||
<?php
|
||||
// Copyright (C) 2010-2018 Combodo SARL
|
||||
//
|
||||
// This file is part of iTop.
|
||||
//
|
||||
// iTop is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU Affero General Public License as published by
|
||||
// the Free Software Foundation, either version 3 of the License, or
|
||||
// (at your option) any later version.
|
||||
//
|
||||
// iTop is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU Affero General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU Affero General Public License
|
||||
// along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*/
|
||||
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
'Menu:RequestManagement' => 'Gerenciamento Solicitações',
|
||||
'Menu:RequestManagement+' => 'Gerenciamento Solicitações',
|
||||
'Menu:RequestManagementProvider' => 'Solicitações provedoras',
|
||||
'Menu:RequestManagementProvider+' => 'Solicitações provedoras',
|
||||
'Menu:UserRequest:Provider' => 'Solicitações abertas transferidas para provedor',
|
||||
'Menu:UserRequest:Provider+' => 'Solicitações abertas transferidas para provedor',
|
||||
'Menu:UserRequest:Overview' => 'Visão geral',
|
||||
'Menu:UserRequest:Overview+' => 'Visão geral',
|
||||
'Menu:NewUserRequest' => 'Nova solicitação',
|
||||
'Menu:NewUserRequest+' => 'Criar uma nova solicitação',
|
||||
'Menu:SearchUserRequests' => 'Pesquisar por solicitação',
|
||||
'Menu:SearchUserRequests+' => 'Pesquisar por solicitação',
|
||||
'Menu:UserRequest:Shortcuts' => 'Atalho',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => 'Solicitações abertas por mim',
|
||||
'Menu:UserRequest:MyRequests+' => 'Solicitações abertas por mim (como agente)',
|
||||
'Menu:UserRequest:MySupportRequests' => 'Minhas solicitações de suporte',
|
||||
'Menu:UserRequest:MySupportRequests+' => 'Minhas solicitações de suporte',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Hot requests',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Hot requests',
|
||||
'Menu:UserRequest:OpenRequests' => 'Todas solicitações abertas',
|
||||
'Menu:UserRequest:OpenRequests+' => 'Todas solicitações abertas',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Solicitações atribuidas a mim',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Solicitações dos últimos 14 dias (por tipo)',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Solicitações dos últimos 14 dias (por dia)',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Solicitações abertas por status',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Solicitações abertas por agente',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Solicitações abertas por tipo',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Solicitações abertas por organização',
|
||||
'Class:UserRequest:KnownErrorList' => 'Erros conhecidos',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Ordens de serviço atribuídas a mim',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'Todas as Ordens de serviço atribuídos a min',
|
||||
'Class:Problem:KnownProblemList' => 'Problemas conhecidos',
|
||||
'Tickets:Related:OpenIncidents' => 'Incidentes abertos',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
'Class:UserRequest' => 'Usuário solicitante',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => 'Estado',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Nova',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'TTO escalado',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Atribuido',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'TTR escalado',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Aguardando aprovação',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Aprovado',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Rejeitado',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Pendente',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Resolvido',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Fechado',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Tipo solicitação',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incidente',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incidente',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Solicitação serviço',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Solicitação serviço',
|
||||
'Class:UserRequest/Attribute:impact' => 'Impacto',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Um departamento',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Um serviço',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Uma pessoa',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => 'Prioridade',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'Crítica',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'Crítica',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'Alta',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'Alta',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'Média',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'Média',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'Baixa',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'Baixa',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Urgência',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'Crítica',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'Crítica',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'Alta',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'Alta',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'Média',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'Média',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'Baixa',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'Baixa',
|
||||
'Class:UserRequest/Attribute:origin' => 'Origem',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'Email',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'Email',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoramento',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Monitoramento',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefone',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'Telefone',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'Portal',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Aprovador',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Email aprovador',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Serviço',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Nome serviço',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Sub-categoria serviço',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Nome Sub-categoria serviço',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Alerta vermelho',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Não',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'Não',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Sim',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Sim',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Razão alerta',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Data atribuição',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Data resolução',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Última data pendente',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Prazo determinado TTO',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO passou',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO acima',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Prazo determinado TTR',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR passou',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR acima',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Atraso resolução',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Código resolução',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistência',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'Assistência',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bug corrigido',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Bug corrigido',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware reparado',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Hardware reparado',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Outros',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'Outros',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software patch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'Software patch',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Atualização sistema',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'Atualização sistema',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Treinamento',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'Treinamento',
|
||||
'Class:UserRequest/Attribute:solution' => 'Solução',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Razão pendência',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Solicitação principal',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Ref solicitação',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Problema principal',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref problema',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Mudança principal',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Ref mudança',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Sub-solicitação',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => 'Todas as solicitações vinculadas a essa solicitação principal',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Log público',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Satisfação do usuário',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Muito satisfeito',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Muito satisfeito',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Bastante satisfeito',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Bastante satisfeito',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Bastante insatisfeito',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Bastante insatisfeito',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Muito insatisfeito',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Muito insatisfeito',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Comentário usuário',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Atribuir',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Re-Atribuir',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Aprovar',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Rejeitar',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Pendência',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Resolvido automaticamente',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Fechado automaticamente',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Marcar como resolvido',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Fechar esta solicitação',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Re-abrir',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Aguardar por aprovação',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Não é possível atribuir a solicitação principal para si mesmo',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Detalhes da solicitação',
|
||||
'Portal:ButtonUpdate' => 'Atualizado',
|
||||
'Portal:ButtonClose' => 'Fechado',
|
||||
'Portal:ButtonReopen' => 'Re-aberto',
|
||||
'Portal:ShowServices' => 'Catálogo dos serviços',
|
||||
'Portal:SelectRequestType' => 'Selecione um tipo de solicitação',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Selecione um serviço para %1$s',
|
||||
'Portal:ListServices' => 'Lista dos serviços',
|
||||
'Portal:TitleDetailsFor_Service' => 'Detalhes dos serviços',
|
||||
'Portal:Button:CreateRequestFromService' => 'Criar uma solicitação para esse serviço',
|
||||
'Portal:ListOpenRequests' => 'Lista solicitações abertas',
|
||||
'Portal:UserRequest:MoreInfo' => 'Mais informações',
|
||||
'Portal:Details-Service-Element' => 'Elementos do Serviço',
|
||||
'Portal:NoClosedTicket' => 'Nenhuma solicitação fechada',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'Problemas em curso',
|
||||
'Portal:ShowProblem' => 'Problemas',
|
||||
'Portal:ShowFaqs' => 'FAQs',
|
||||
'Portal:NoOpenProblem' => 'Nenhum problema aberto',
|
||||
'Portal:SelectLanguage' => 'Alterar sua linguagem',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Linguagem alterada para',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Escolha sua linguagem favorita',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Conecte a resolução a pedidos filhos (ev_autoresolve) e alinhe as seguintes características da requisição: serviço, equipe, agente, info de resolução',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
'Organization:Overview:UserRequests' => 'Solicitações de usuários desta organização',
|
||||
'Organization:Overview:MyUserRequests' => 'Meu usuário solicita para esta organização',
|
||||
'Organization:Overview:Tickets' => 'Ingressos para esta organização',
|
||||
));
|
||||
@@ -0,0 +1,286 @@
|
||||
<?php
|
||||
/**
|
||||
* Локализация интерфейса Combodo iTop подготовлена сообществом iTop по-русски http://community.itop-itsm.ru.
|
||||
*
|
||||
* @author Vladimir Kunin <v.b.kunin@gmail.com>
|
||||
* @link http://community.itop-itsm.ru iTop Russian Community
|
||||
* @link https://github.com/itop-itsm-ru/itop-rus
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
*/
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk',
|
||||
'Menu:RequestManagement+' => 'Helpdesk',
|
||||
'Menu:RequestManagementProvider' => 'Поставщик техподдержки',
|
||||
'Menu:RequestManagementProvider+' => 'Поставщик техподдержки',
|
||||
'Menu:UserRequest:Provider' => 'Открытые запросы, отправленные поставщику',
|
||||
'Menu:UserRequest:Provider+' => 'Открытые запросы, отправленные поставщику',
|
||||
'Menu:UserRequest:Overview' => 'Обзор',
|
||||
'Menu:UserRequest:Overview+' => 'Обзор',
|
||||
'Menu:NewUserRequest' => 'Новый запрос',
|
||||
'Menu:NewUserRequest+' => 'Создать новый запрос на обслуживание',
|
||||
'Menu:SearchUserRequests' => 'Поиск запросов',
|
||||
'Menu:SearchUserRequests+' => 'Поиск запросов на обслуживание',
|
||||
'Menu:UserRequest:Shortcuts' => 'Ярлыки',
|
||||
'Menu:UserRequest:Shortcuts+' => 'Ярлыки',
|
||||
'Menu:UserRequest:MyRequests' => 'Назначенные мне',
|
||||
'Menu:UserRequest:MyRequests+' => 'Назначенные мне (в качестве агента)',
|
||||
'Menu:UserRequest:MySupportRequests' => 'Созданные мной',
|
||||
'Menu:UserRequest:MySupportRequests+' => 'Созданные мной запросы',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Эскалированные',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Эскалированные запросы',
|
||||
'Menu:UserRequest:OpenRequests' => 'Открытые',
|
||||
'Menu:UserRequest:OpenRequests+' => 'Открытые запросы',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Назначенные мне запросы',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Запросы по типу за 14 дней',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Количество запросов за 14 дней',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Открытые запросы по статусу',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Открытые запросы по агенту',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Открытые запросы по типу',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Открытые запросы по заказчику',
|
||||
'Class:UserRequest:KnownErrorList' => 'Известные ошибки',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Назначенные мне наряды на работу',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'Назначенные мне наряды на работу',
|
||||
'Class:Problem:KnownProblemList' => 'Известные проблемы',
|
||||
'Tickets:Related:OpenIncidents' => 'Открытые инциденты',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Class:UserRequest' => 'Запрос',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => 'Статус',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Новый',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Эскалация TTO',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Назначен',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Эскалация TTR',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Ожидание утверждения',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Утвержден',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Отклонен',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'В ожидании',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Решенный',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Закрыт',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Тип запроса',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Инцидент',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Инцидент',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Запрос на обслуживание',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Запрос на обслуживание',
|
||||
'Class:UserRequest/Attribute:impact' => 'Влияние',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Департамент',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Служба',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Персона',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => 'Приоритет',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'Критический',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'Критический',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'Высокий',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'Высокий',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'Средний',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'Средний',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'Низкий',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'Низкий',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Срочность',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'Критическая',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'Критическая',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'Высокая',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'Высокая',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'Средняя',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'Средняя',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'Низкая',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'Низкая',
|
||||
'Class:UserRequest/Attribute:origin' => 'Источник',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'Почта',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'Почта',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Мониторинг',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Мониторинг',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Телефон',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'Телефон',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Портал',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'Портал',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Утверждающий',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Email утверждающего',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Услуга',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Услуга',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Подкатегория',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => 'Подкатегория услуги',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Подкатегория услуги',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Флаг эскалации',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Нет',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'Нет',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Да',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Да',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Причина эскалации',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Дата назначения',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Дата решения',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Дата последнего ожидания',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Срок TTO',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => 'Крайний срок назаначения агента (принятия в работу) по текущему SLA',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO пропущено',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO превышено',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Срок TTR',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => 'Крайний срок решения по текущему SLA',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR пропущено',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR превышено',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Время на решение',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Код решения',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Помощь',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'Помощь',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Исправление ошибки',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'Исправление ошибки',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Ремонт оборудования',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'Ремонт оборудования',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Другое',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'Другое',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Патч ПО',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'Патч ПО',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Обновление системы',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'Обновление системы',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Обучение',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'Обучение',
|
||||
'Class:UserRequest/Attribute:solution' => 'Описание решения',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Причина ожидания',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Родительский запрос',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Родительский запрос',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Родительская проблема',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Родительская проблема',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Родительское изменение',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Родительское изменение',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Дочерние запросы',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => 'Дочерние запросы',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Общий журнал',
|
||||
'Class:UserRequest/Attribute:public_log+' => 'Информация в общем журнале доступна для пользователей портала',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Удовлетворенность пользователя',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Очень доволен',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Очень доволен',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Вполне доволен',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Вполне доволен',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Скорее недоволен',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Скорее недоволен',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Очень недоволен',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Очень недоволен',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Комментарий пользователя',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Родительский запрос',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Назначить',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Переназначить',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Утвердить',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Отклонить',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'В ожидание',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Таймаут',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Автоматическое решение',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Автоматическое закрытие',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Отметить как решенный',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Закрыть',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Вновь открыть',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Ждать утверждения',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Невозможно назначить этот же запрос в качестве родительского',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Детали запроса',
|
||||
'Portal:ButtonUpdate' => 'Обновить',
|
||||
'Portal:ButtonClose' => 'Закрыть',
|
||||
'Portal:ButtonReopen' => 'Открыть вновь',
|
||||
'Portal:ShowServices' => 'Каталог услуг',
|
||||
'Portal:SelectRequestType' => 'Выберите тип запроса',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Выберите элемент услуги для %1$s',
|
||||
'Portal:ListServices' => 'Список услуг',
|
||||
'Portal:TitleDetailsFor_Service' => 'Детали услуги',
|
||||
'Portal:Button:CreateRequestFromService' => 'Создать запрос по услуге',
|
||||
'Portal:ListOpenRequests' => 'Открытые запросы',
|
||||
'Portal:UserRequest:MoreInfo' => 'Дополнительная информация',
|
||||
'Portal:Details-Service-Element' => 'Элементы услуги',
|
||||
'Portal:NoClosedTicket' => 'Нет закрытых запросов',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'Открытые проблемы',
|
||||
'Portal:ShowProblem' => 'Проблемы',
|
||||
'Portal:ShowFaqs' => 'FAQ',
|
||||
'Portal:NoOpenProblem' => 'Нет открытых проблем',
|
||||
'Portal:SelectLanguage' => 'Изменить язык',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Язык изменен на',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Выберите язык',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Каскадное решение дочерних запросов (ev_autoresolve) с установкой следующих параметров: услуга, команда, агент, информация о решении.',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Organization:Overview:UserRequests' => 'Запросы пользователей этой организации',
|
||||
'Organization:Overview:MyUserRequests' => 'Мои запросы пользователей этой организации',
|
||||
'Organization:Overview:Tickets' => 'Тикеты этой организации',
|
||||
));
|
||||
@@ -0,0 +1,298 @@
|
||||
<?php
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
* This file is part of iTop.
|
||||
*
|
||||
* iTop is free software; you can redistribute it and/or modify
|
||||
* it under the terms of the GNU Affero General Public License as published by
|
||||
* the Free Software Foundation, either version 3 of the License, or
|
||||
* (at your option) any later version.
|
||||
*
|
||||
* iTop is distributed in the hope that it will be useful,
|
||||
* but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
* GNU Affero General Public License for more details.
|
||||
*
|
||||
* You should have received a copy of the GNU Affero General Public License
|
||||
* along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
*/
|
||||
Dict::Add('SK SK', 'Slovak', 'Slovenčina', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk',
|
||||
'Menu:RequestManagement+' => '',
|
||||
'Menu:RequestManagementProvider' => 'Poskytovateľ Helpdesku',
|
||||
'Menu:RequestManagementProvider+' => '',
|
||||
'Menu:UserRequest:Provider' => 'Otvorené požiadavky prenesené na poskytovateľa',
|
||||
'Menu:UserRequest:Provider+' => '',
|
||||
'Menu:UserRequest:Overview' => 'Prehľad',
|
||||
'Menu:UserRequest:Overview+' => '',
|
||||
'Menu:NewUserRequest' => 'Nové požiadavky užívateľa',
|
||||
'Menu:NewUserRequest+' => '',
|
||||
'Menu:SearchUserRequests' => 'Vyhľadať užívateľské požiadavky',
|
||||
'Menu:SearchUserRequests+' => '',
|
||||
'Menu:UserRequest:Shortcuts' => 'Skratky',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => 'požiadavky pridelené mne',
|
||||
'Menu:UserRequest:MyRequests+' => '',
|
||||
'Menu:UserRequest:MySupportRequests' => 'Moje hovory podpory',
|
||||
'Menu:UserRequest:MySupportRequests+' => '',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Eskalované požiadavky',
|
||||
'Menu:UserRequest:EscalatedRequests+' => '',
|
||||
'Menu:UserRequest:OpenRequests' => 'Všetky otvorené požiadavky',
|
||||
'Menu:UserRequest:OpenRequests+' => '',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'požiadavky pridelené mne',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'požiadavky za posledných 14 dní (po typoch)',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'požiadavky posledných 14 dní (po dňoch)',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Otvorené požiadavky podľa stavu',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Otvorené požiadavky podľa agenta',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Otvorené požiadavky podľa typu',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Otvorené požiadavky podľa organizácie',
|
||||
'Class:UserRequest:KnownErrorList' => 'Známe chyby',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Pracovné príkazy pridelené mne',
|
||||
'Menu:UserRequest:MyWorkOrders+' => '',
|
||||
'Class:Problem:KnownProblemList' => 'Známe problémy',
|
||||
'Tickets:Related:OpenIncidents' => 'Open incidents~~',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('SK SK', 'Slovak', 'Slovenčina', array(
|
||||
'Class:UserRequest' => 'Požiadavka užívateľa',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => 'Stav',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'Nová',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Eskalované TTO',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Pridelené',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Eskalované TTR',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Čaká sa na schválenie',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Schválená',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Zamietnutá',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Pozdržaná',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Vyriešená',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Zatvorená',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Typ požiadavky',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Požiadavka',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => '',
|
||||
'Class:UserRequest/Attribute:impact' => 'Dopad',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'Oddelenie',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'Služba',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'Osoba',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => 'Priorita',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'Kritická',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'Vysoká',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'Stredná',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'Nízka',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Naliehavosť',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'Kritická',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'Vysoká',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'Stredná',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'Nízka',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:origin' => 'Pôvod',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'Mail',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Dohľad',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefón',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'Portál',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => '',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Schvalovateľ',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Email schvalovateľa',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Služba',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Názov služby',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Subkategórie služieb',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Názov subkategórie služieb',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Eskalačný príznak',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nie',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Áno',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Dôvod eskalácie',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Dátum pridelenia',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Dátum vyriešenia',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Posledný dátum pozdržania',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Dátum eskalácie TTO',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO dodržané',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO prekročené',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Dátum eskalácie TTR',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR dodržané',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR prekročené',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Oneskorenie vyriešenia',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Kód riešenia',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Asistencia',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Chyba opravená',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Oprava hardvéru',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Iné',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Softvérová záplata',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Aktualizácia systému',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Školenie',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => '',
|
||||
'Class:UserRequest/Attribute:solution' => 'Riešenie',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Dôvod pozdržania',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Nadradená Požiadavka',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Požiadavka o odporúčanie',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Rodičovský problém',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Referencia na problém',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Nadradená Zmena',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Referencia na zmenu',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Podriadené požiadavky',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => '',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Verejný záznam',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'Spokojnosť užívateľa',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Veľmi spokojný',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Pomerne spokojný',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Skôr nespokojný',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Veľmi nespokojný',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'Komentár užívateľa',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Priateľské meno ID požiadavky rodiča',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Prideiť',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Znovu Prideiť',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Schváliť',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Zamietnúť',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Pozdržať',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Vypršanie času',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatické vyriešenie',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatické zatvorenie',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Vyriešiť',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Zatvoriť',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Znova otvoriť',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Počkať na schválenie',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('SK SK', 'Slovak', 'Slovenčina', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Detaily pre požiadavky',
|
||||
'Portal:ButtonUpdate' => 'Aktualizácia',
|
||||
'Portal:ButtonClose' => 'Zatvoriť',
|
||||
'Portal:ButtonReopen' => 'Znova otvoriť',
|
||||
'Portal:ShowServices' => 'Katalóg služieb',
|
||||
'Portal:SelectRequestType' => 'Zvoľ typ požiadavky',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Zvoľ služby prvku pre %1$s',
|
||||
'Portal:ListServices' => 'Zoznam služieb',
|
||||
'Portal:TitleDetailsFor_Service' => 'Detaily pre službu',
|
||||
'Portal:Button:CreateRequestFromService' => 'Vytvor Požiadavka pre túto službu',
|
||||
'Portal:ListOpenRequests' => 'Vypíš otvorené požiadavky',
|
||||
'Portal:UserRequest:MoreInfo' => 'Viac informácií',
|
||||
'Portal:Details-Service-Element' => 'Prvky služieb',
|
||||
'Portal:NoClosedTicket' => 'Žiadne zatvorené požiadavky',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => 'Prebiehajúce problémy',
|
||||
'Portal:ShowProblem' => 'Problémy',
|
||||
'Portal:ShowFaqs' => 'Často kladené otázky',
|
||||
'Portal:NoOpenProblem' => 'Žiadny otvorený problém',
|
||||
'Portal:SelectLanguage' => 'Zmeň svoj jazyk',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Jazyk zmenený na',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Vyberte si svoj obľúbený jazyk',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('SK SK', 'Slovak', 'Slovenčina', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization~~',
|
||||
));
|
||||
@@ -0,0 +1,298 @@
|
||||
<?php
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
* This file is part of iTop.
|
||||
*
|
||||
* iTop is free software; you can redistribute it and/or modify
|
||||
* it under the terms of the GNU Affero General Public License as published by
|
||||
* the Free Software Foundation, either version 3 of the License, or
|
||||
* (at your option) any later version.
|
||||
*
|
||||
* iTop is distributed in the hope that it will be useful,
|
||||
* but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
* GNU Affero General Public License for more details.
|
||||
*
|
||||
* You should have received a copy of the GNU Affero General Public License
|
||||
* along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
*/
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Menu:RequestManagement' => 'Helpdesk~~',
|
||||
'Menu:RequestManagement+' => 'Helpdesk~~',
|
||||
'Menu:RequestManagementProvider' => 'Helpdesk provider~~',
|
||||
'Menu:RequestManagementProvider+' => 'Helpdesk provider~~',
|
||||
'Menu:UserRequest:Provider' => 'Open requests transfered to provider~~',
|
||||
'Menu:UserRequest:Provider+' => 'Open requests transfered to provider~~',
|
||||
'Menu:UserRequest:Overview' => 'Overview~~',
|
||||
'Menu:UserRequest:Overview+' => 'Overview~~',
|
||||
'Menu:NewUserRequest' => 'New user request~~',
|
||||
'Menu:NewUserRequest+' => 'Create a new user request ticket~~',
|
||||
'Menu:SearchUserRequests' => 'Search for user requests~~',
|
||||
'Menu:SearchUserRequests+' => 'Search for user request tickets~~',
|
||||
'Menu:UserRequest:Shortcuts' => 'Shortcuts~~',
|
||||
'Menu:UserRequest:Shortcuts+' => '~~',
|
||||
'Menu:UserRequest:MyRequests' => 'Requests assigned to me~~',
|
||||
'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as Agent)~~',
|
||||
'Menu:UserRequest:MySupportRequests' => 'My support calls~~',
|
||||
'Menu:UserRequest:MySupportRequests+' => 'My support calls~~',
|
||||
'Menu:UserRequest:EscalatedRequests' => 'Hot requests~~',
|
||||
'Menu:UserRequest:EscalatedRequests+' => 'Hot requests~~',
|
||||
'Menu:UserRequest:OpenRequests' => 'All open requests~~',
|
||||
'Menu:UserRequest:OpenRequests+' => 'All open requests~~',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => 'Requests assigned to me~~',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Requests of the last 14 days (per type)~~',
|
||||
'UI-RequestManagementOverview-Last-14-days' => 'Requests of the last 14 days (per day)~~',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => 'Open requests by status~~',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => 'Open requests by agent~~',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => 'Open requests by type~~',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Open requests by organization~~',
|
||||
'Class:UserRequest:KnownErrorList' => 'Known Errors~~',
|
||||
'Menu:UserRequest:MyWorkOrders' => 'Work orders assigned to me~~',
|
||||
'Menu:UserRequest:MyWorkOrders+' => 'All work orders assigned to me~~',
|
||||
'Class:Problem:KnownProblemList' => 'Known problems~~',
|
||||
'Tickets:Related:OpenIncidents' => 'Open incidents~~',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Class:UserRequest' => 'User Request~~',
|
||||
'Class:UserRequest+' => '~~',
|
||||
'Class:UserRequest/Attribute:status' => 'Status~~',
|
||||
'Class:UserRequest/Attribute:status+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => 'New~~',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Escalated TTO~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => 'Assigned~~',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Escalated TTR~~',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Waiting for approval~~',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => 'Approved~~',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => 'Rejected~~',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => 'Pending~~',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => 'Resolved~~',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '~~',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => 'Closed~~',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '~~',
|
||||
'Class:UserRequest/Attribute:request_type' => 'Request Type~~',
|
||||
'Class:UserRequest/Attribute:request_type+' => '~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => 'Incident~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => 'Incident~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service request~~',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => 'Service request~~',
|
||||
'Class:UserRequest/Attribute:impact' => 'Impact~~',
|
||||
'Class:UserRequest/Attribute:impact+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => 'A department~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => 'A service~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => 'A person~~',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '~~',
|
||||
'Class:UserRequest/Attribute:priority' => 'Priority~~',
|
||||
'Class:UserRequest/Attribute:priority+' => '~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => 'critical~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => 'critical~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => 'high~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => 'high~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => 'medium~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => 'medium~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => 'low~~',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => 'low~~',
|
||||
'Class:UserRequest/Attribute:urgency' => 'Urgency~~',
|
||||
'Class:UserRequest/Attribute:urgency+' => '~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => 'critical~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => 'critical~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => 'high~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => 'high~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => 'medium~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => 'medium~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => 'low~~',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => 'low~~',
|
||||
'Class:UserRequest/Attribute:origin' => 'Origin~~',
|
||||
'Class:UserRequest/Attribute:origin+' => '~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => 'email~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => 'email~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => 'monitoring~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'monitoring~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => 'phone~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => 'phone~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'portal~~',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'portal~~',
|
||||
'Class:UserRequest/Attribute:approver_id' => 'Approver~~',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:approver_email' => 'Approver Email~~',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '~~',
|
||||
'Class:UserRequest/Attribute:service_id' => 'Service~~',
|
||||
'Class:UserRequest/Attribute:service_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:service_name' => 'Service name~~',
|
||||
'Class:UserRequest/Attribute:service_name+' => '~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => 'Service subcategory~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => 'Service subcategory name~~',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => 'Hot Flag~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'No~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => 'No~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Yes~~',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => 'Yes~~',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => 'Hot reason~~',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '~~',
|
||||
'Class:UserRequest/Attribute:assignment_date' => 'Assignment date~~',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_date' => 'Resolution date~~',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => 'Last pending date~~',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '~~',
|
||||
'Class:UserRequest/Attribute:tto' => 'TTO~~',
|
||||
'Class:UserRequest/Attribute:tto+' => '~~',
|
||||
'Class:UserRequest/Attribute:ttr' => 'TTR~~',
|
||||
'Class:UserRequest/Attribute:ttr+' => '~~',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline~~',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA tto passed~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA tto over~~',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '~~',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR Deadline~~',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA ttr passed~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA ttr over~~',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '~~',
|
||||
'Class:UserRequest/Attribute:time_spent' => 'Resolution delay~~',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_code' => 'Resolution code~~',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'assistance~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => 'assistance~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'bug fixed~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'bug fixed~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'hardware repair~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => 'hardware repair~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => 'other~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => 'other~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'software patch~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => 'software patch~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'system update~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => 'system update~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => 'training~~',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => 'training~~',
|
||||
'Class:UserRequest/Attribute:solution' => 'Solution~~',
|
||||
'Class:UserRequest/Attribute:solution+' => '~~',
|
||||
'Class:UserRequest/Attribute:pending_reason' => 'Pending reason~~',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => 'Parent request~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => 'Ref request~~',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => 'Parent problem~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => 'Ref problem~~',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => 'Parent change~~',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => 'Ref change~~',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '~~',
|
||||
'Class:UserRequest/Attribute:related_request_list' => 'Child Requests~~',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => 'All the requests that are linked to this parent request~~',
|
||||
'Class:UserRequest/Attribute:public_log' => 'Public log~~',
|
||||
'Class:UserRequest/Attribute:public_log+' => '~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => 'User satisfaction~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Very satisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => 'Very satisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Fairly statisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => 'Fairly statisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Rather Dissatified~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => 'Rather Dissatified~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Very Dissatisfied~~',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => 'Very Dissatisfied~~',
|
||||
'Class:UserRequest/Attribute:user_comment' => 'User comment~~',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname~~',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => 'Assign~~',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => 'Re-assign~~',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => 'Approve~~',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => 'Reject~~',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => 'Pending~~',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout~~',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatic resolve~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatic close~~',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => 'Mark as resolved~~',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_close' => 'Close this request~~',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => 'Re-open~~',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '~~',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Wait for approval~~',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '~~',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Portal:TitleDetailsFor_Request' => 'Details for request~~',
|
||||
'Portal:ButtonUpdate' => 'Update~~',
|
||||
'Portal:ButtonClose' => 'Close~~',
|
||||
'Portal:ButtonReopen' => 'Reopen~~',
|
||||
'Portal:ShowServices' => 'Service catalogue~~',
|
||||
'Portal:SelectRequestType' => 'Select a type of request~~',
|
||||
'Portal:SelectServiceElementFrom_Service' => 'Select a service element for %1$s~~',
|
||||
'Portal:ListServices' => 'List of services~~',
|
||||
'Portal:TitleDetailsFor_Service' => 'Details for Service~~',
|
||||
'Portal:Button:CreateRequestFromService' => 'Create a Request for this service~~',
|
||||
'Portal:ListOpenRequests' => 'List open requests~~',
|
||||
'Portal:UserRequest:MoreInfo' => 'More information~~',
|
||||
'Portal:Details-Service-Element' => 'Service elements~~',
|
||||
'Portal:NoClosedTicket' => 'No closed request~~',
|
||||
'Portal:NoService' => '~~',
|
||||
'Portal:ListOpenProblems' => 'On going problems~~',
|
||||
'Portal:ShowProblem' => 'Problems~~',
|
||||
'Portal:ShowFaqs' => 'FAQs~~',
|
||||
'Portal:NoOpenProblem' => 'No open problem~~',
|
||||
'Portal:SelectLanguage' => 'Change you language~~',
|
||||
'Portal:LanguageChangedTo_Lang' => 'Language changed to~~',
|
||||
'Portal:ChooseYourFavoriteLanguage' => 'Choose your favorite language~~',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization~~',
|
||||
));
|
||||
@@ -0,0 +1,298 @@
|
||||
<?php
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @copyright Copyright (C) 2010-2018 Combodo SARL
|
||||
* @license http://opensource.org/licenses/AGPL-3.0
|
||||
*
|
||||
* This file is part of iTop.
|
||||
*
|
||||
* iTop is free software; you can redistribute it and/or modify
|
||||
* it under the terms of the GNU Affero General Public License as published by
|
||||
* the Free Software Foundation, either version 3 of the License, or
|
||||
* (at your option) any later version.
|
||||
*
|
||||
* iTop is distributed in the hope that it will be useful,
|
||||
* but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
* GNU Affero General Public License for more details.
|
||||
*
|
||||
* You should have received a copy of the GNU Affero General Public License
|
||||
* along with iTop. If not, see <http://www.gnu.org/licenses/>
|
||||
*/
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Menu:RequestManagement' => '服务台',
|
||||
'Menu:RequestManagement+' => '服务台',
|
||||
'Menu:RequestManagementProvider' => '服务台供应商',
|
||||
'Menu:RequestManagementProvider+' => '服务台供应商',
|
||||
'Menu:UserRequest:Provider' => '传递到供应商的打开的需求',
|
||||
'Menu:UserRequest:Provider+' => '传递到供应商的打开的需求',
|
||||
'Menu:UserRequest:Overview' => '概况',
|
||||
'Menu:UserRequest:Overview+' => '概况',
|
||||
'Menu:NewUserRequest' => '新建用户需求',
|
||||
'Menu:NewUserRequest+' => '新建用户需求',
|
||||
'Menu:SearchUserRequests' => '搜索用户需求',
|
||||
'Menu:SearchUserRequests+' => '搜索用户需求',
|
||||
'Menu:UserRequest:Shortcuts' => '快捷方式',
|
||||
'Menu:UserRequest:Shortcuts+' => '',
|
||||
'Menu:UserRequest:MyRequests' => '分配给我的需求',
|
||||
'Menu:UserRequest:MyRequests+' => '分配给我的需求 (作为办理人)',
|
||||
'Menu:UserRequest:MySupportRequests' => '我办理的需求',
|
||||
'Menu:UserRequest:MySupportRequests+' => '我办理的需求',
|
||||
'Menu:UserRequest:EscalatedRequests' => '已升级的需求',
|
||||
'Menu:UserRequest:EscalatedRequests+' => '已升级的需求',
|
||||
'Menu:UserRequest:OpenRequests' => '所有打开的需求',
|
||||
'Menu:UserRequest:OpenRequests+' => '所有打开的需求',
|
||||
'UI:WelcomeMenu:MyAssignedCalls' => '分配给我的需求',
|
||||
'UI-RequestManagementOverview-RequestByType-last-14-days' => '最近两周的需求(按类型)',
|
||||
'UI-RequestManagementOverview-Last-14-days' => '最近两周的需求(按数量)',
|
||||
'UI-RequestManagementOverview-OpenRequestByStatus' => '打开的需求(按状态)',
|
||||
'UI-RequestManagementOverview-OpenRequestByAgent' => '打开的需求(按办理人)',
|
||||
'UI-RequestManagementOverview-OpenRequestByType' => '打开的需求(按类型)',
|
||||
'UI-RequestManagementOverview-OpenRequestByCustomer' => '打开的需求(按客户)',
|
||||
'Class:UserRequest:KnownErrorList' => '已知错误',
|
||||
'Menu:UserRequest:MyWorkOrders' => '分配给我的工作任务',
|
||||
'Menu:UserRequest:MyWorkOrders+' => '分配给我的所有工单',
|
||||
'Class:Problem:KnownProblemList' => '已知问题',
|
||||
'Tickets:Related:OpenIncidents' => '打开的事件',
|
||||
));
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
//
|
||||
// Class: UserRequest
|
||||
//
|
||||
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Class:UserRequest' => '用户需求',
|
||||
'Class:UserRequest+' => '',
|
||||
'Class:UserRequest/Attribute:status' => '状态',
|
||||
'Class:UserRequest/Attribute:status+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:new' => '新建',
|
||||
'Class:UserRequest/Attribute:status/Value:new+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto' => '已升级响应时间',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned' => '已分配',
|
||||
'Class:UserRequest/Attribute:status/Value:assigned+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr' => '已升级解决时间',
|
||||
'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => '等待批准',
|
||||
'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:approved' => '已批准',
|
||||
'Class:UserRequest/Attribute:status/Value:approved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected' => '已驳回',
|
||||
'Class:UserRequest/Attribute:status/Value:rejected+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:pending' => '待定',
|
||||
'Class:UserRequest/Attribute:status/Value:pending+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved' => '已解决',
|
||||
'Class:UserRequest/Attribute:status/Value:resolved+' => '',
|
||||
'Class:UserRequest/Attribute:status/Value:closed' => '已关闭',
|
||||
'Class:UserRequest/Attribute:status/Value:closed+' => '',
|
||||
'Class:UserRequest/Attribute:request_type' => '需求类型',
|
||||
'Class:UserRequest/Attribute:request_type+' => '',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident' => '事件',
|
||||
'Class:UserRequest/Attribute:request_type/Value:incident+' => '事件',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request' => '服务需求',
|
||||
'Class:UserRequest/Attribute:request_type/Value:service_request+' => '服务需求',
|
||||
'Class:UserRequest/Attribute:impact' => '影响范围',
|
||||
'Class:UserRequest/Attribute:impact+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:1' => '部门',
|
||||
'Class:UserRequest/Attribute:impact/Value:1+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:2' => '服务',
|
||||
'Class:UserRequest/Attribute:impact/Value:2+' => '',
|
||||
'Class:UserRequest/Attribute:impact/Value:3' => '个体',
|
||||
'Class:UserRequest/Attribute:impact/Value:3+' => '',
|
||||
'Class:UserRequest/Attribute:priority' => '优先级',
|
||||
'Class:UserRequest/Attribute:priority+' => '',
|
||||
'Class:UserRequest/Attribute:priority/Value:1' => '紧急',
|
||||
'Class:UserRequest/Attribute:priority/Value:1+' => '紧急',
|
||||
'Class:UserRequest/Attribute:priority/Value:2' => '高',
|
||||
'Class:UserRequest/Attribute:priority/Value:2+' => '高',
|
||||
'Class:UserRequest/Attribute:priority/Value:3' => '中',
|
||||
'Class:UserRequest/Attribute:priority/Value:3+' => '中',
|
||||
'Class:UserRequest/Attribute:priority/Value:4' => '低',
|
||||
'Class:UserRequest/Attribute:priority/Value:4+' => '低',
|
||||
'Class:UserRequest/Attribute:urgency' => '紧急度',
|
||||
'Class:UserRequest/Attribute:urgency+' => '',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1' => '紧急',
|
||||
'Class:UserRequest/Attribute:urgency/Value:1+' => '紧急',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2' => '高',
|
||||
'Class:UserRequest/Attribute:urgency/Value:2+' => '高',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3' => '中',
|
||||
'Class:UserRequest/Attribute:urgency/Value:3+' => '中',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4' => '低',
|
||||
'Class:UserRequest/Attribute:urgency/Value:4+' => '低',
|
||||
'Class:UserRequest/Attribute:origin' => '来源',
|
||||
'Class:UserRequest/Attribute:origin+' => '',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail' => '邮件',
|
||||
'Class:UserRequest/Attribute:origin/Value:mail+' => '邮件',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring' => '监控',
|
||||
'Class:UserRequest/Attribute:origin/Value:monitoring+' => '监控',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone' => '电话',
|
||||
'Class:UserRequest/Attribute:origin/Value:phone+' => '电话',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal' => 'iTop',
|
||||
'Class:UserRequest/Attribute:origin/Value:portal+' => 'iTop',
|
||||
'Class:UserRequest/Attribute:approver_id' => '审核人',
|
||||
'Class:UserRequest/Attribute:approver_id+' => '',
|
||||
'Class:UserRequest/Attribute:approver_email' => '邮箱',
|
||||
'Class:UserRequest/Attribute:approver_email+' => '',
|
||||
'Class:UserRequest/Attribute:service_id' => '服务',
|
||||
'Class:UserRequest/Attribute:service_id+' => '',
|
||||
'Class:UserRequest/Attribute:service_name' => '服务名称',
|
||||
'Class:UserRequest/Attribute:service_name+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id' => '子服务',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name' => '子服务名称',
|
||||
'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag' => '是否升级',
|
||||
'Class:UserRequest/Attribute:escalation_flag+' => '',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no' => '否',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '否',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes' => '是',
|
||||
'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '是',
|
||||
'Class:UserRequest/Attribute:escalation_reason' => '升级原因',
|
||||
'Class:UserRequest/Attribute:escalation_reason+' => '',
|
||||
'Class:UserRequest/Attribute:assignment_date' => '分配日期',
|
||||
'Class:UserRequest/Attribute:assignment_date+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_date' => '开始时间',
|
||||
'Class:UserRequest/Attribute:resolution_date+' => '',
|
||||
'Class:UserRequest/Attribute:last_pending_date' => '最近待定日期',
|
||||
'Class:UserRequest/Attribute:last_pending_date+' => '',
|
||||
'Class:UserRequest/Attribute:tto' => '响应时间',
|
||||
'Class:UserRequest/Attribute:tto+' => '',
|
||||
'Class:UserRequest/Attribute:ttr' => '解决时间',
|
||||
'Class:UserRequest/Attribute:ttr+' => '',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline' => '响应时间期限',
|
||||
'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed' => '超过SLA响应时间',
|
||||
'Class:UserRequest/Attribute:sla_tto_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_tto_over' => 'SLA响应时间结束',
|
||||
'Class:UserRequest/Attribute:sla_tto_over+' => '',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline' => '解决时间期限',
|
||||
'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed' => '超过SLA解决时间',
|
||||
'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA解决时间结束',
|
||||
'Class:UserRequest/Attribute:sla_ttr_over+' => '',
|
||||
'Class:UserRequest/Attribute:time_spent' => '耗时',
|
||||
'Class:UserRequest/Attribute:time_spent+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code' => '解决方式',
|
||||
'Class:UserRequest/Attribute:resolution_code+' => '',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance' => '外部支持',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '外部支持',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'bug 修复',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => 'bug 修复',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => '硬件维修',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '硬件维修',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other' => '其它',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:other+' => '其它',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch' => '软件补丁',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '软件补丁',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update' => '系统更新',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '系统更新',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training' => '培训',
|
||||
'Class:UserRequest/Attribute:resolution_code/Value:training+' => '培训',
|
||||
'Class:UserRequest/Attribute:solution' => '解决方案',
|
||||
'Class:UserRequest/Attribute:solution+' => '',
|
||||
'Class:UserRequest/Attribute:pending_reason' => '待定的原因',
|
||||
'Class:UserRequest/Attribute:pending_reason+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id' => '父级需求',
|
||||
'Class:UserRequest/Attribute:parent_request_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_ref' => '需求编号',
|
||||
'Class:UserRequest/Attribute:parent_request_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_id' => '父级问题',
|
||||
'Class:UserRequest/Attribute:parent_problem_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref' => '问题编号',
|
||||
'Class:UserRequest/Attribute:parent_problem_ref+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_id' => '父级变更',
|
||||
'Class:UserRequest/Attribute:parent_change_id+' => '',
|
||||
'Class:UserRequest/Attribute:parent_change_ref' => '变更编号',
|
||||
'Class:UserRequest/Attribute:parent_change_ref+' => '',
|
||||
'Class:UserRequest/Attribute:related_request_list' => '衍生事件',
|
||||
'Class:UserRequest/Attribute:related_request_list+' => '该事件相关的所有子事件',
|
||||
'Class:UserRequest/Attribute:public_log' => '评论',
|
||||
'Class:UserRequest/Attribute:public_log+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction' => '用户满意度',
|
||||
'Class:UserRequest/Attribute:user_satisfaction+' => '',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1' => '非常满意',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '非常满意',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2' => '基本满意',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '基本满意',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3' => '不满意',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '不满意',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4' => '非常不满意',
|
||||
'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '非常不满意',
|
||||
'Class:UserRequest/Attribute:user_comment' => '用户留言',
|
||||
'Class:UserRequest/Attribute:user_comment+' => '',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'parent_request_id_friendlyname',
|
||||
'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_assign' => '分配',
|
||||
'Class:UserRequest/Stimulus:ev_assign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reassign' => '重新分配',
|
||||
'Class:UserRequest/Stimulus:ev_reassign+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_approve' => '批准',
|
||||
'Class:UserRequest/Stimulus:ev_approve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reject' => '驳回',
|
||||
'Class:UserRequest/Stimulus:ev_reject+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_pending' => '待定',
|
||||
'Class:UserRequest/Stimulus:ev_pending+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_timeout' => '超时',
|
||||
'Class:UserRequest/Stimulus:ev_timeout+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve' => '自动解决',
|
||||
'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose' => '自动关闭',
|
||||
'Class:UserRequest/Stimulus:ev_autoclose+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_resolve' => '标记为已解决',
|
||||
'Class:UserRequest/Stimulus:ev_resolve+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_close' => '关闭',
|
||||
'Class:UserRequest/Stimulus:ev_close+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_reopen' => '重新打开',
|
||||
'Class:UserRequest/Stimulus:ev_reopen+' => '',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval' => '等待审核',
|
||||
'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
|
||||
'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => '不能分配父级需求给自己',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Portal:TitleDetailsFor_Request' => '对于需求的详细信息',
|
||||
'Portal:ButtonUpdate' => '更新',
|
||||
'Portal:ButtonClose' => '关闭',
|
||||
'Portal:ButtonReopen' => '重新打开',
|
||||
'Portal:ShowServices' => '显示所有服务',
|
||||
'Portal:SelectRequestType' => '选择一种类型的需求',
|
||||
'Portal:SelectServiceElementFrom_Service' => '为%1$s选择服务元素',
|
||||
'Portal:ListServices' => '服务列表',
|
||||
'Portal:TitleDetailsFor_Service' => '服务详细信息',
|
||||
'Portal:Button:CreateRequestFromService' => '新建服务需求',
|
||||
'Portal:ListOpenRequests' => '列出打开需求',
|
||||
'Portal:UserRequest:MoreInfo' => '更多详细信息',
|
||||
'Portal:Details-Service-Element' => '服务元素',
|
||||
'Portal:NoClosedTicket' => '没有关闭的需求',
|
||||
'Portal:NoService' => '',
|
||||
'Portal:ListOpenProblems' => '处理中的问题',
|
||||
'Portal:ShowProblem' => '问题',
|
||||
'Portal:ShowFaqs' => 'FAQ',
|
||||
'Portal:NoOpenProblem' => '没有打开的问题',
|
||||
'Portal:SelectLanguage' => '更改您的语言',
|
||||
'Portal:LanguageChangedTo_Lang' => '语言更改为',
|
||||
'Portal:ChooseYourFavoriteLanguage' => '选择您喜欢的语言',
|
||||
|
||||
'Class:UserRequest/Method:ResolveChildTickets' => '解决子工单',
|
||||
'Class:UserRequest/Method:ResolveChildTickets+' => '级联解决子需求(需求自动解决),并使用以下需求的内容:服务,团队,办理人,解决方案',
|
||||
));
|
||||
|
||||
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
|
||||
'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
|
||||
'Organization:Overview:Tickets' => 'Tickets for this organization~~',
|
||||
));
|
||||
Reference in New Issue
Block a user