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- Special handling (using some custom code - temporary solution) of the 'ticket_log' attribute: the attribute is displayed at the bottom of the "Properties" page and takes the whole width of the page.

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SVN:trunk[1193]
This commit is contained in:
Denis Flaven
2011-04-08 10:22:18 +00:00
parent 4b1726c1ca
commit 037d6cc4ba
14 changed files with 213 additions and 37 deletions
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4
modules/itop-request-mgmt-1.0.0/model.itop-request-mgmt.php
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@@ -52,11 +52,11 @@ class UserRequest extends ResponseTicket
'col:col1' => array(
'fieldset:Ticket:baseinfo' => array('ref','title','org_id','status','priority','service_id','servicesubcategory_id','product' ),
'fieldset:Ticket:moreinfo' => array('impact','urgency','description','resolution_code', 'solution', 'user_satisfaction', 'user_commment','freeze_reason'),
'fieldset:Ticket:log' => array('ticket_log'),),
),
'col:col2' => array(
'fieldset:Ticket:date' => array('start_date','last_update','assignment_date','tto_escalation_deadline', 'ttr_escalation_deadline', 'close_date', 'closure_deadline',),
'fieldset:Ticket:contact' => array('caller_id','workgroup_id','agent_id',),
'fieldset:Ticket:relation' => array('related_problem_id', 'related_change_id',),
'fieldset:Ticket:relation' => array('related_problem_id', 'related_change_id'),
)
));