mirror of
https://github.com/Combodo/iTop.git
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Moving the datamodel to its new place
SVN:trunk[2240]
This commit is contained in:
Denis Flaven
68
datamodels/1.x/itop-tickets-1.0.0/data.struct.ta-actions.xml
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68
datamodels/1.x/itop-tickets-1.0.0/data.struct.ta-actions.xml
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@@ -0,0 +1,68 @@
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<?xml version="1.0" encoding="UTF-8"?>
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<Set>
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<ActionEmail id="1">
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<name>Notification to a Workgroup</name>
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<description>This action informs a team that a ticket has been assigned their workgroup</description>
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<status>disabled</status>
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<test_recipient></test_recipient>
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<from>test@test.com</from>
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<reply_to></reply_to>
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<to>SELECT Team WHERE id=:this->workgroup_id</to>
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<cc></cc>
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<bcc></bcc>
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<subject>The ticket $this->name()$, priority $this->label(priority)$ has been assigned to the workgroup $this->workgroup_name$</subject>
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<body><html>
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<body>
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<p>The ticket $this->name()$ has been assigned to the workgroup $this->workgroup_name$.</p>
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<p>Description: $this->title$</p>
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<p>Title: $this->title$</p>
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<hr/>
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<p>for more information on this ticket, click here: $this->hyperlink()$</p>
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</body>
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</html></body>
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<importance>normal</importance>
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</ActionEmail>
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<ActionEmail id="2">
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<name>Notification to Agent</name>
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<description>This action informs an agent that a ticket has been assigned to her/him</description>
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<status>disabled</status>
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<test_recipient></test_recipient>
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<from>test@test.com</from>
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<reply_to></reply_to>
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<to>SELECT Person WHERE id=:this->agent_id</to>
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<cc></cc>
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<bcc></bcc>
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<subject>The ticket $this->name()$, priority $this->label(priority)$ has been assigned to you</subject>
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<body><html>
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<body>
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<p>The ticket $this->name()$ has been assigned to you.</p>
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<p>Description: $this->title$</p>
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<p>Title: $this->title$</p>
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<hr/>
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<p>for more information on this ticket, click here: $this->hyperlink()$</p>
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</body>
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</html></body>
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<importance>normal</importance>
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</ActionEmail>
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<ActionEmail id="3">
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<name>Notification to caller</name>
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<description>This action is used to inform the caller</description>
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<status>disabled</status>
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<test_recipient></test_recipient>
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<from>test@test.com</from>
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<reply_to></reply_to>
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<to>SELECT Person WHERE id=:this->caller_id</to>
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<cc></cc>
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<bcc></bcc>
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<subject>Ticket $this->name()$, priority $this->label(priority)$ - $this->status$</subject>
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<body><html>
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<body>
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<p>The ticket $this->name()$ has changed to status $this->status$</p>
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<p>Last update: $this->last_update$</p>
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<hr/>
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<p>for more information on this ticket, click here: $this->hyperlink(portal)$</p>
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</body>
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</html></body>
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<importance>normal</importance>
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</ActionEmail>
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</Set>
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1563
datamodels/1.x/itop-tickets-1.0.0/datamodel.itop-tickets.xml
Normal file
1563
datamodels/1.x/itop-tickets-1.0.0/datamodel.itop-tickets.xml
Normal file
File diff suppressed because it is too large
Load Diff
274
datamodels/1.x/itop-tickets-1.0.0/de.dict.itop-tickets.php
Normal file
274
datamodels/1.x/itop-tickets-1.0.0/de.dict.itop-tickets.php
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@@ -0,0 +1,274 @@
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<?php
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// Copyright (C) 2010 Combodo SARL
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//
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// This program is free software; you can redistribute it and/or modify
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// it under the terms of the GNU General Public License as published by
|
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// the Free Software Foundation; version 3 of the License.
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//
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// This program is distributed in the hope that it will be useful,
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// but WITHOUT ANY WARRANTY; without even the implied warranty of
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// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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// GNU General Public License for more details.
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//
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// You should have received a copy of the GNU General Public License
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// along with this program; if not, write to the Free Software
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// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
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/**
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* Localized data
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*
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* @author Erwan Taloc <erwan.taloc@combodo.com>
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* @author Romain Quetiez <romain.quetiez@combodo.com>
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* @author Denis Flaven <denis.flaven@combodo.com>
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* @author Stephan Rosenke <stephan.rosenke@itomig.de>
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* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
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*/
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// Dictionnay conventions
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// Class:<class_name>
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// Class:<class_name>+
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// Class:<class_name>/Attribute:<attribute_code>
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// Class:<class_name>/Attribute:<attribute_code>+
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// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
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// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
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// Class:<class_name>/Stimulus:<stimulus_code>
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// Class:<class_name>/Stimulus:<stimulus_code>+
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//
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// Class: Ticket
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//
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Dict::Add('DE DE', 'German', 'Deutsch', array(
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'Class:Ticket' => 'Ticket',
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'Class:Ticket+' => '',
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'Class:Ticket/Attribute:ref' => 'Referenz',
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'Class:Ticket/Attribute:ref+' => '',
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'Class:Ticket/Attribute:title' => 'Titel',
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'Class:Ticket/Attribute:title+' => '',
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'Class:Ticket/Attribute:description' => 'Beschreibung',
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'Class:Ticket/Attribute:description+' => '',
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'Class:Ticket/Attribute:ticket_log' => 'Protokoll',
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'Class:Ticket/Attribute:ticket_log+' => '',
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'Class:Ticket/Attribute:start_date' => 'Gestartet',
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'Class:Ticket/Attribute:start_date+' => '',
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'Class:Ticket/Attribute:document_list' => 'Dokumente',
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'Class:Ticket/Attribute:document_list+' => 'Dokumente zu diesem Ticket',
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'Class:Ticket/Attribute:ci_list' => 'CIs',
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'Class:Ticket/Attribute:ci_list+' => 'CIs, die diesen Incident betreffen',
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'Class:Ticket/Attribute:contact_list' => 'Kontakte',
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'Class:Ticket/Attribute:contact_list+' => 'Beteiligtes Team und beteiligte Personen',
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'Class:Ticket/Attribute:incident_list' => 'Dazugehörige Incidents',
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'Class:Ticket/Attribute:incident_list+' => '',
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'Class:Ticket/Attribute:finalclass' => 'Typ',
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'Class:Ticket/Attribute:finalclass+' => '',
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));
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// Fieldset translation
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Dict::Add('DE DE', 'German', 'Deutsch', array(
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'Ticket:baseinfo' => 'Allgemeine Informationen',
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'Ticket:date' => 'Daten',
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'Ticket:contact' => 'Kontakte',
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'Ticket:moreinfo' => 'weitergehende Informationen',
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'Ticket:relation' => 'Beziehungen',
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'Ticket:log' => 'Kommunikation',
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));
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//
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// Class: lnkTicketToDoc
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//
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Dict::Add('DE DE', 'German', 'Deutsch', array(
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'Class:lnkTicketToDoc' => 'Ticket/Document',
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'Class:lnkTicketToDoc+' => '',
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'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Ticket',
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'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
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'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Ticket #',
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'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
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'Class:lnkTicketToDoc/Attribute:document_id' => 'Dokument',
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'Class:lnkTicketToDoc/Attribute:document_id+' => '',
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'Class:lnkTicketToDoc/Attribute:document_name' => 'Dokument',
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'Class:lnkTicketToDoc/Attribute:document_name+' => '',
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));
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//
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// Class: lnkTicketToContact
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//
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Dict::Add('DE DE', 'German', 'Deutsch', array(
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'Class:lnkTicketToContact' => 'Ticket/Kontakt',
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'Class:lnkTicketToContact+' => '',
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'Class:lnkTicketToContact/Attribute:ticket_id' => 'Ticket',
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'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
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'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Ticket #',
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'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
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'Class:lnkTicketToContact/Attribute:contact_id' => 'Kontakt',
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'Class:lnkTicketToContact/Attribute:contact_id+' => '',
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'Class:lnkTicketToContact/Attribute:contact_name' => 'Kontakt',
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'Class:lnkTicketToContact/Attribute:contact_name+' => '',
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'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
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'Class:lnkTicketToContact/Attribute:contact_email+' => '',
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'Class:lnkTicketToContact/Attribute:role' => 'Rolle',
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'Class:lnkTicketToContact/Attribute:role+' => '',
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));
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//
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// Class: lnkTicketToCI
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//
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Dict::Add('DE DE', 'German', 'Deutsch', array(
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'Class:lnkTicketToCI' => 'Ticket/CI',
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'Class:lnkTicketToCI+' => '',
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'Class:lnkTicketToCI/Attribute:ticket_id' => 'Ticket',
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'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
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'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Ticket #',
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'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
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'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
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'Class:lnkTicketToCI/Attribute:ci_id+' => '',
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'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
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'Class:lnkTicketToCI/Attribute:ci_name+' => '',
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'Class:lnkTicketToCI/Attribute:ci_status' => 'CI-Status',
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'Class:lnkTicketToCI/Attribute:ci_status+' => '',
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'Class:lnkTicketToCI/Attribute:impact' => 'Auswirkung',
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'Class:lnkTicketToCI/Attribute:impact+' => '',
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));
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//
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// Class: ResponseTicket
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//
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Dict::Add('DE DE', 'German', 'Deutsch', array(
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'Class:ResponseTicket' => 'Antwortticket',
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'Class:ResponseTicket+' => '',
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'Class:ResponseTicket/Attribute:status' => 'Status',
|
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'Class:ResponseTicket/Attribute:status+' => '',
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'Class:ResponseTicket/Attribute:status/Value:new' => 'Neu',
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'Class:ResponseTicket/Attribute:status/Value:new+' => 'Neu eröffnet',
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'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Unerledigt',
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'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
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'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Eskalation/TTO',
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'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
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'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Zugeteilt',
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'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
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'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Eskalation/TTR',
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'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
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'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Anstehend',
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'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
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'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Gelöst',
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'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
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'Class:ResponseTicket/Attribute:status/Value:closed' => 'Geschlossen',
|
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'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
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'Class:ResponseTicket/Attribute:caller_id' => 'Melder',
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||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'Email',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
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'Class:ResponseTicket/Attribute:org_id' => 'Kunde',
|
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'Class:ResponseTicket/Attribute:org_id+' => '',
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'Class:ResponseTicket/Attribute:org_name' => 'Kunde',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Service',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => 'Name',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Service-Element',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Name',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Produkt',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Auswirkung',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'Eine Person',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'Ein Service',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'Eine Abteilung',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Dringlichkeit',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Niedrig',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Medium',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Hoch',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Priorität',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'Niedrig',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Medium',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Hoch',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Arbeitsgruppe',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Arbeitsgruppe',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Bearbeiter',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Bearbeiter',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'Bearbeiter schreiben (Email)',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => 'Dazugehöriges Problem',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => 'Referenz',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'Verbundene Änderungen',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'Verbundene Änderungen',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Geschlossen',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Letzte Aktualisierung',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Zugeteilt',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => 'Lösungsdatum',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO Eskaltionsfrist',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR Eskaltionsfrist',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Abschlussfrist',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Code für Lösung',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Konnte nicht reproduziert werden',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Duplikat eines bestehenden Tickets',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Repariert',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Irrelevant',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Lösung',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'Benutzerzufriedenheit',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => '1',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '1',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => '2',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '2',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => '3',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => '3',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => '4',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '4',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'Benutzerkommentar',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Zuweisen',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Neu zuweisen',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'ev-Timeout',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Als gelöst markieren',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Schließen',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
|
||||
|
||||
?>
|
||||
277
datamodels/1.x/itop-tickets-1.0.0/en.dict.itop-tickets.php
Normal file
277
datamodels/1.x/itop-tickets-1.0.0/en.dict.itop-tickets.php
Normal file
@@ -0,0 +1,277 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Class:Ticket' => 'Ticket',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => 'Ref',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => 'Title',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:description' => 'Description',
|
||||
'Class:Ticket/Attribute:description+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => 'Log',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => 'Started',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => 'Documents',
|
||||
'Class:Ticket/Attribute:document_list+' => 'Documents related to the ticket',
|
||||
'Class:Ticket/Attribute:ci_list' => 'CIs',
|
||||
'Class:Ticket/Attribute:ci_list+' => 'CIs concerned by the incident',
|
||||
'Class:Ticket/Attribute:contact_list' => 'Contacts',
|
||||
'Class:Ticket/Attribute:contact_list+' => 'Team and persons involved',
|
||||
'Class:Ticket/Attribute:incident_list' => 'Related Incidents',
|
||||
'Class:Ticket/Attribute:incident_list+' => '',
|
||||
'Class:Ticket/Attribute:finalclass' => 'Type',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
));
|
||||
|
||||
// Fieldset translation
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
|
||||
'Ticket:baseinfo' => 'General Information',
|
||||
'Ticket:date' => 'Dates',
|
||||
'Ticket:contact' => 'Contacts',
|
||||
'Ticket:moreinfo' => 'More Information',
|
||||
'Ticket:relation' => 'Relations',
|
||||
'Ticket:log' => 'Communications',
|
||||
|
||||
));
|
||||
//
|
||||
// Class: lnkTicketToDoc
|
||||
//
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Class:lnkTicketToDoc' => 'Ticket/Document',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'Document',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'Document',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToContact
|
||||
//
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Class:lnkTicketToContact' => 'Ticket/Contact',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'Contact',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'Contact',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => 'Role',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToCI
|
||||
//
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Class:lnkTicketToCI' => 'Ticket/CI',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'CI status',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:impact' => 'Impact',
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '',
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: ResponseTicket
|
||||
//
|
||||
|
||||
Dict::Add('EN US', 'English', 'English', array(
|
||||
'Class:ResponseTicket' => 'ResponseTicket',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => 'Status',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => 'New',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => 'newly opened',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Escalation/TTO',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Assigned',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Escalation/TTR',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Pending',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Resolved',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => 'Closed',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => 'Caller',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'Email',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'Customer',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'Customer',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Service',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => 'Name',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Service element',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Name',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Product',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Impact',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'A department',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'A service',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'A person',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Urgency',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'High',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Medium',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Low',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Priority',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'High',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Medium',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Low',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Workgroup',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Workgroup',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Agent',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Agent',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'Agent email',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => 'Related Problem',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => 'Ref',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'Related change',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'Related change',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Closed',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Last update',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Assignment Date ',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => 'Resolution Date',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO Escalation deadline',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR Escalation deadline',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Closure deadline',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Resolution code',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Could not be reproduced',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Duplicate ticket',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Fixed',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Irrelevant',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Solution',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'User satisfaction',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Very satisfied',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => 'Very satisfied',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Fairly statisfied',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => 'Fairly statisfied',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Rather Dissatified',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'Rather Dissatified',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Very Dissatisfied',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => 'Very Dissatisfied',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'User comment',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Assign',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Reassign',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'Escalation',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Mark as resolved',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Close',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
241
datamodels/1.x/itop-tickets-1.0.0/es_cr.dict.itop-tickets.php
Normal file
241
datamodels/1.x/itop-tickets-1.0.0/es_cr.dict.itop-tickets.php
Normal file
@@ -0,0 +1,241 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
|
||||
'Class:Ticket' => 'Tiquete',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => 'Referencia',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => 'Título',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => 'Bitácora',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => 'Fecha de Reporte',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => 'Documentos',
|
||||
'Class:Ticket/Attribute:document_list+' => 'Documentos relacionados con el tiquete',
|
||||
'Class:Ticket/Attribute:ci_list' => 'I.C.s',
|
||||
'Class:Ticket/Attribute:ci_list+' => 'I.C.s afectados por el incidente',
|
||||
'Class:Ticket/Attribute:contact_list' => 'Contactos',
|
||||
'Class:Ticket/Attribute:contact_list+' => 'Equipos y personas envueltas',
|
||||
'Class:Ticket/Attribute:finalclass' => 'Tipo',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToDoc
|
||||
//
|
||||
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
|
||||
'Class:lnkTicketToDoc' => 'Tiquete/Documentación',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Tiquete',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => 'Identificación del Tiquete',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => '# de Tiquete',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => 'Número de Tiquete',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'Documento',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => 'Identificación del Documento',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'Documento',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => 'Nombre del Documento',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToContact
|
||||
//
|
||||
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
|
||||
'Class:lnkTicketToContact' => 'Tiquete/Contacto',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'Tiquete',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => 'Identificación del Tiquete',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => '# de Tiquete',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => 'Número de Tiquete',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'Contacto',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => 'Identificación del Contacto',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'Contacto',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => 'Nombre del Contacto',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'Correo Electrónico',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => 'Rol',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToCI
|
||||
//
|
||||
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
|
||||
'Class:lnkTicketToCI' => 'Tiquete/I.C.s',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'Tiquete',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => 'Identificación del Tiquete',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => '# de Tiquete',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => 'Número de Tiquete',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'I.C.s',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'I.C.s',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'Estado de los I.C.s',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: ResponseTicket
|
||||
//
|
||||
|
||||
Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
|
||||
'Class:ResponseTicket' => 'Tiquete de Respuesta',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => 'Estado',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => 'Nuevo',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => 'Nuevamente Abierta',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Supendida',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Escalación/T.P.A(TTO)',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Asignada',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Escalación/T.P.R(TTR)',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Resuelto',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => 'Cerrado',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => 'Comunicador',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Grupo de Trabajo',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'Cliente',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'Cliente',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Servicio',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => 'Identificación del Servicio',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Elemento de Servicio',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Producto',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Impacto',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'Un Departamento',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'Un Servicio',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'Una Persona',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
//'Class:ResponseTicket/Attribute:impact/Value:4' => 'Una División',
|
||||
//'Class:ResponseTicket/Attribute:impact/Value:4+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Urgencia',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Alto',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Medio',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Bajo',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Priority',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'Alto',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Medio',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Bajo',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Grupo de Trabajo',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => 'Identificación de Grupo de Trabajo',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Agent',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Agent',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'Agent email',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'Modificación Relacionada',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => 'Identificación de Modificación Relacionada',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'Modificación Relacionada',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => 'Referencia de Modificación Relacionada',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Cerrado',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Última Actualización',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Asignada',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:escalation_deadline' => 'Plazo de Escalación',
|
||||
'Class:ResponseTicket/Attribute:escalation_deadline+' => 'Fecha Límite para Escalar',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Plazo de Cierre',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => 'Fecha Límite para Cierre',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Código de Resolución',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'No puede ser reproducido',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Tiquete Duplicado',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Arreglado',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Irrelevante',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Solución',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'Satisfacción del Usuario',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Muy Satisfecho',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '1',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Bastante Satisfecho',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '2',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Poco Descontento',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => '3',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Muy Descontento',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '4',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'Comentario del Usuario',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Asignar',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Re-asignar',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'Tiempo Fuera del incidente',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Marcar como Resuelto',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Cerrar',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
|
||||
|
||||
?>
|
||||
5
datamodels/1.x/itop-tickets-1.0.0/exclude.txt
Normal file
5
datamodels/1.x/itop-tickets-1.0.0/exclude.txt
Normal file
@@ -0,0 +1,5 @@
|
||||
#
|
||||
# The following source files are not re-distributed with the "build" of the application
|
||||
# since they are used solely for constructing other files during the build process
|
||||
#
|
||||
export_triggers_actions.cmd
|
||||
@@ -0,0 +1,12 @@
|
||||
SET WEBROOT=http://localhost:81/
|
||||
SET EXPORT=%WEBROOT%/webservices/export.php
|
||||
|
||||
SET USER=admin
|
||||
SET PWD=test
|
||||
|
||||
REM The order (numbering) of the files is important since
|
||||
REM it dictates the order to import them back
|
||||
wget --output-document=sample.data.ta-triggers.xml --post-data="auth_user=%USER%&auth_pwd=%PWD%&operation=login" "%EXPORT%?expression=SELECT Trigger&format=xml"
|
||||
wget --output-document=sample.data.ta-actions.xml --post-data="auth_user=%USER%&auth_pwd=%PWD%&operation=login" "%EXPORT%?expression=SELECT ActionEmail&format=xml"
|
||||
wget --output-document=sample.data.ta-links.xml --post-data="auth_user=%USER%&auth_pwd=%PWD%&operation=login" "%EXPORT%?expression=SELECT lnkTriggerAction&format=xml"
|
||||
pause
|
||||
218
datamodels/1.x/itop-tickets-1.0.0/fr.dict.itop-tickets.php
Normal file
218
datamodels/1.x/itop-tickets-1.0.0/fr.dict.itop-tickets.php
Normal file
@@ -0,0 +1,218 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
Dict::Add('FR FR', 'French', 'Français', array(
|
||||
'Class:lnkTicketToDoc' => 'Ticket/Document',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Réf. Ticket',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'Document',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'Document',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '',
|
||||
'Class:lnkTicketToContact' => 'Ticket/Contact',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Réf. Ticket',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'Contact',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'Contact',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => 'Rôle',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
'Class:lnkTicketToCI' => 'Ticket/CI',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Réf. Ticket',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'Etat du CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:impact' => 'Impact',
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '',
|
||||
'Class:Ticket' => 'Ticket',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => 'Référence',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => 'Titre',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:description' => 'Description',
|
||||
'Class:Ticket/Attribute:description+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => 'Journal',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => 'Début',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => 'Documents',
|
||||
'Class:Ticket/Attribute:document_list+' => 'Documents liés au ticket',
|
||||
'Class:Ticket/Attribute:ci_list' => 'CIs',
|
||||
'Class:Ticket/Attribute:ci_list+' => 'CIs concernés par le ticket',
|
||||
'Class:Ticket/Attribute:contact_list' => 'Contacts',
|
||||
'Class:Ticket/Attribute:contact_list+' => 'Equipes et personnes concernées par le ticket',
|
||||
'Class:Ticket/Attribute:incident_list' => 'Incidents liés',
|
||||
'Class:Ticket/Attribute:incident_list+' => '',
|
||||
'Class:Ticket/Attribute:finalclass' => 'Type',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
'Ticket:baseinfo' => 'Informations générales',
|
||||
'Ticket:date' => 'Dates',
|
||||
'Ticket:contact' => 'Contacts',
|
||||
'Ticket:moreinfo' => 'Informations complémentaires',
|
||||
'Ticket:relation' => 'Relations',
|
||||
'Ticket:log' => 'Communications',
|
||||
'Class:ResponseTicket' => 'Ticket de Reponse',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => 'Etat',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => 'Nouveau',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => 'Nouvellement créé',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'En escalade, non assigné',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Assigné',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'En escalade, non résolu',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'En attente',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => 'Traitement interrompu',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Résolu',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => 'Fermé',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => 'Appelant',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'Email',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'Client',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'Client',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Service',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => 'Nom',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Elément de service',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Nom',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Produit',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Impact',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'Un département',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'Un service',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'Une personne',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Urgence',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Haute',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Moyenne',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Basse',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Priorité',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'Haute',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Moyenne',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Basse',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Groupe de travail',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Groupe de travail',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Agent',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Agent',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'Email de l\'agent',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => 'Problèmes liés',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => 'Réf.',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'Intervention liée',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'Intervention liée',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Fermé',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Dernière mise à jour',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Assigné',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => 'Date de Résolution',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'Heure limite d\'escalade',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => 'Heure limite d\'escalade faute d\'assignation',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'Heure limite d\'escalade',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => 'Heure limite d\'escalade faute de résolution',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Heure limite de fermeture',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Code de résolution',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Non reproduit',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Redondant avec un autre ticket',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Corrigé',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Inapproprié',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Solution',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'Satisfaction utilisateur',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Très satisfait',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => 'Très satisfait',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Plutôt satisfait',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => 'Plutôt satisfait',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Plutôt mécontent',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'Plutôt mécontent',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Très mécontent',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => 'Très mécontent',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'Commentaire utilisateur',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Assigner',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Réassigner',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'ev_timeout',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Marquer comme résolu',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Fermer',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
?>
|
||||
215
datamodels/1.x/itop-tickets-1.0.0/hu.dict.itop-tickets.php
Executable file
215
datamodels/1.x/itop-tickets-1.0.0/hu.dict.itop-tickets.php
Executable file
@@ -0,0 +1,215 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
Dict::Add('HU HU', 'Hungarian', 'Magyar', array(
|
||||
'Class:lnkTicketToDoc' => 'Hibajegy / Dokumentum',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Hibajegy',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'Dokumentum',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '',
|
||||
'Class:lnkTicketToContact' => 'Hibajegy / Kapcsolattartó',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'Hibajegy',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'Kapcsolattartó',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => 'Szerepkör',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
'Class:lnkTicketToCI' => 'Hibajegy / CI',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'Hibajegy',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:impact' => 'Hatás',
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '',
|
||||
'Class:Ticket' => 'Hibajegy',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => 'Referencia',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => 'Cím',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:description' => 'Leírás',
|
||||
'Class:Ticket/Attribute:description+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => 'Log',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => 'Megoldás kezdete',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => 'Dokumentumok',
|
||||
'Class:Ticket/Attribute:document_list+' => '',
|
||||
'Class:Ticket/Attribute:ci_list' => 'CI-k',
|
||||
'Class:Ticket/Attribute:ci_list+' => '',
|
||||
'Class:Ticket/Attribute:contact_list' => 'Kapcsolattartók',
|
||||
'Class:Ticket/Attribute:contact_list+' => '',
|
||||
'Class:Ticket/Attribute:incident_list' => 'Kapcsolódó incidensek',
|
||||
'Class:Ticket/Attribute:incident_list+' => '',
|
||||
'Class:Ticket/Attribute:finalclass' => 'Típus',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
'Ticket:baseinfo' => 'Általános információk',
|
||||
'Ticket:date' => 'Dátum',
|
||||
'Ticket:contact' => 'Kapcsolattartók',
|
||||
'Ticket:moreinfo' => 'Kiegészítő információk',
|
||||
'Ticket:relation' => 'Kapcsolatok',
|
||||
'Ticket:log' => 'Kommunikáció',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Hibajegy #',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'Dokumentum',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Hibajegy #',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'Kapcsolattartó',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'E-mail',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Hibajegy #',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'CI státusz',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
'Class:ResponseTicket' => 'Válasz Hibajegy',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => 'Státusz',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => 'Új',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Eszkaláció/TTO',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Kiosztott',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Eszkaláció/TTR',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Függő',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Megoldott',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => 'Lezárt',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => 'Hívó',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'E-mail',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'Ügyfél',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'Ügyfél',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Szolgáltatás',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => 'Neve',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Szolgáltatás elem',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Neve',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Termék',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Hatás',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'A szervezeti egységre',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'A szolgáltatásra',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'A személyre',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Fontosság',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Nagyon fontos',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Fontos',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Nem fontos',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Prioritás',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'Magas',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Közepes',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Alacsony',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Munkacsoport',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Munkacsoport',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Felelős',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Felelős neve',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'Felelős e-mail',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => 'Kapcsolódó probléma',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => 'Referencia',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'Kapcsolódó változás',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'Referencia',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Lezárt',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Utolsó frissítés',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Kiosztás dátuma',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => 'Megoldás dátuma',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO eszkaláció határideje',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR eszkaláció határideje',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Lezárás határideje',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Megoldás módja',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Nem reprodukálható',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Duplikált hibajegy',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Megoldott',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Nem érdekes',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Megoldás',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'Felhasználói elégedettség',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Nagyon elégedett',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Elégedett',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Elégedetlen',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Nagyon elégedetlen',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'Felhasználó megjegyzése',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Kiosztás',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Újraosztás',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'Eszkaláció',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Megoldottra jelölve',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Lezárás',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
?>
|
||||
219
datamodels/1.x/itop-tickets-1.0.0/it.dict.itop-tickets.php
Normal file
219
datamodels/1.x/itop-tickets-1.0.0/it.dict.itop-tickets.php
Normal file
@@ -0,0 +1,219 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
|
||||
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
Dict::Add('IT IT', 'Italian', 'Italiano', array(
|
||||
'Class:lnkTicketToDoc' => 'Ticket/Documento',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'Documento',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '',
|
||||
'Class:lnkTicketToContact' => 'Ticket/Contatto',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'Contatto',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => 'Ruolo',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
'Class:lnkTicketToCI' => 'Ticket/CI',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:impact' => 'Impatto',
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '',
|
||||
'Class:Ticket' => 'Ticket',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => 'Ref',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => 'Titolo',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:description' => 'Descrizione',
|
||||
'Class:Ticket/Attribute:description+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => 'Log',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => 'Inzio',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => 'Documenti',
|
||||
'Class:Ticket/Attribute:document_list+' => 'Documenti relativi al ticket',
|
||||
'Class:Ticket/Attribute:ci_list' => 'CIs',
|
||||
'Class:Ticket/Attribute:ci_list+' => 'CIs coivolti dall\'incidente',
|
||||
'Class:Ticket/Attribute:contact_list' => 'Contatti',
|
||||
'Class:Ticket/Attribute:contact_list+' => 'Team e persone coinvolte',
|
||||
'Class:Ticket/Attribute:incident_list' => 'Incidenti Correlati',
|
||||
'Class:Ticket/Attribute:incident_list+' => '',
|
||||
'Class:Ticket/Attribute:finalclass' => 'Tipo',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
'Ticket:baseinfo' => 'Infomazioni Generali',
|
||||
'Ticket:date' => 'Date',
|
||||
'Ticket:contact' => 'Contatti',
|
||||
'Ticket:moreinfo' => 'Più informazioni',
|
||||
'Ticket:relation' => 'Relazioni',
|
||||
'Ticket:log' => 'Communicazioni',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'Documento',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'Contatto',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'CI stato',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
'Class:ResponseTicket' => 'Ticket di risposta',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => 'Stato',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => 'Nuovo',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => 'Recentemente aperto',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Escalation/TTO',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Assegnato',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Escalation/TTR',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'In attesa',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Risolto',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => 'Chiuso',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => 'Visitatore',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'Email',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'Cliente',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'Cliente',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Servizio',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => 'Nome',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Elemento di servizio',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Name',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Prodotto',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Impatto',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'Un dipartimento',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'Un servizio',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'Una persona',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Urgenza',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Alta',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Media',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Bassa',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Priorità',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'Alta',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Media',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Bassa',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Gruppo di lavoro',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Workgroup',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Agente',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Agente',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'Email dell\'agente',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => 'Problemi correlati',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => 'Ref',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'Cambi correlati',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'Cambi correlati',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Chiuso',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Ultimo aggiornamento',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Data di Assegnazione ',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => 'Data di risoluzione',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO Scadenza di Escalation',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR Scadenza di Escalation',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Termine di chiusura',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Codice di risoluzione',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Non puo\' essere riprodotto',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Ticket duplicato',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Fissato',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Irrilevante',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Soluzione',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'Soddisfazione dell\'utente',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Molto soddisfatto',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => 'Molto soddisfatto',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Abbastanza soddisfatto',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => 'Abbastanza soddisfatto',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Piuttosto insoddisfatto',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'Piuttosto insoddisfatto',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Molto insoddisfatto',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => 'Molto insoddisfatto',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'Commento dell\'utente',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Assegna',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Riassegna',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'Escalation',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Segna come risolto',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Chiudi',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
?>
|
||||
264
datamodels/1.x/itop-tickets-1.0.0/ja.dict.itop-tickets.php
Normal file
264
datamodels/1.x/itop-tickets-1.0.0/ja.dict.itop-tickets.php
Normal file
@@ -0,0 +1,264 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array (
|
||||
'Class:Ticket' => 'チケット', // 'Ticket', # 'Ticket'
|
||||
'Class:Ticket+' => '', # ''
|
||||
'Class:Ticket/Attribute:ref' => '参照', // 'Ref', # 'Ref'
|
||||
'Class:Ticket/Attribute:ref+' => '', # ''
|
||||
'Class:Ticket/Attribute:title' => 'タイトル', // 'Title', # 'Title'
|
||||
'Class:Ticket/Attribute:title+' => '', # ''
|
||||
'Class:Ticket/Attribute:description' => '詳細記述', // 'Description', # 'Description'
|
||||
'Class:Ticket/Attribute:description+' => '', # ''
|
||||
'Class:Ticket/Attribute:ticket_log' => 'ログ', // 'Log', # 'Log'
|
||||
'Class:Ticket/Attribute:ticket_log+' => '', # ''
|
||||
'Class:Ticket/Attribute:start_date' => '開始済み', // 'Started', # 'Started'
|
||||
'Class:Ticket/Attribute:start_date+' => '', # ''
|
||||
'Class:Ticket/Attribute:document_list' => 'ドキュメント', // 'Documents', # 'Documents'
|
||||
'Class:Ticket/Attribute:document_list+' => '本チケットに関連するドキュメント', // 'Documents related to the ticket', # 'Documents related to the ticket'
|
||||
'Class:Ticket/Attribute:ci_list' => 'CI', // 'CIs', # 'CIs'
|
||||
'Class:Ticket/Attribute:ci_list+' => '本インシデントに関連するCI', // 'CIs concerned by the incident', # 'CIs concerned by the incident'
|
||||
'Class:Ticket/Attribute:contact_list' => 'コンタクト', // 'Contacts', # 'Contacts'
|
||||
'Class:Ticket/Attribute:contact_list+' => '担当チーム、担当者', // 'Team and persons involved', # 'Team and persons involved'
|
||||
'Class:Ticket/Attribute:incident_list' => '関連インシデント', // 'Related Incidents', # 'Related Incidents'
|
||||
'Class:Ticket/Attribute:incident_list+' => '', # ''
|
||||
'Class:Ticket/Attribute:finalclass' => 'タイプ', // 'Type', # 'Type'
|
||||
'Class:Ticket/Attribute:finalclass+' => '', # ''
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: lnkTicketToDoc
|
||||
//
|
||||
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array (
|
||||
'Class:lnkTicketToDoc' => 'チケット/ドキュメント', // 'Ticket/Document', # 'Ticket/Document'
|
||||
'Class:lnkTicketToDoc+' => '', # ''
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'チケット', // 'Ticket', # 'Ticket'
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '', # ''
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'チケット', // 'Ticket #', # 'Ticket #'
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '', # ''
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'ドキュメント', // 'Document', # 'Document'
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '', # ''
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'ドキュメント', // 'Document', # 'Document'
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '', # ''
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToContact
|
||||
//
|
||||
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array (
|
||||
'Class:lnkTicketToContact' => 'チケット/コンタクト', // 'Ticket/Contact', # 'Ticket/Contact'
|
||||
'Class:lnkTicketToContact+' => '', # ''
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'チケット', // 'Ticket', # 'Ticket'
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '', # ''
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => 'チケット', // 'Ticket #', # 'Ticket #'
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '', # ''
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'コンタクト', // 'Contact', # 'Contact'
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '', # ''
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'コンタクト', // 'Contact', # 'Contact'
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '', # ''
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'Eメール', // 'Email', # 'Email'
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '', # ''
|
||||
'Class:lnkTicketToContact/Attribute:role' => '役割', // 'Role', # 'Role'
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '', # ''
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToCI
|
||||
//
|
||||
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array (
|
||||
'Class:lnkTicketToCI' => 'チケット/CI', // 'Ticket/CI', # 'Ticket/CI'
|
||||
'Class:lnkTicketToCI+' => '', # ''
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'チケット', // 'Ticket', # 'Ticket'
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '', # ''
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => 'チケット', // 'Ticket #', # 'Ticket #'
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '', # ''
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'CI', # 'CI'
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '', # ''
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'CI', # 'CI'
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '', # ''
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'CIステータス', // 'CI status', # 'CI status'
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '', # ''
|
||||
'Class:lnkTicketToCI/Attribute:impact' => '影響', // 'Impact', # 'Impact'
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '', # ''
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: ResponseTicket
|
||||
//
|
||||
|
||||
Dict::Add('JA JP', 'Japanese', '日本語', array (
|
||||
'Class:ResponseTicket' => 'レスポンスチケット', // 'ResponseTicket', # 'ResponseTicket'
|
||||
'Class:ResponseTicket+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:status' => 'ステータス', // 'Status', # 'Status'
|
||||
'Class:ResponseTicket/Attribute:status+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => '新規', # 'New'
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => '新規にオープン', // 'newly opened', # 'newly opened'
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'エスカレーション/TTO', // 'Escalation/TTO', # 'Escalation/TTO'
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => '割当済', # 'Assigned'
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'エスカレーション/TTR', // 'Escalation/TTR', # 'Escalation/TTR'
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'ペンディング', // 'Pending', # 'Pending'
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => '解決済み', // 'Resolved', # 'Resolved'
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => '完了', # 'Closed'
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:caller_id' => '呼び出し', // 'Caller', # 'Caller'
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'Eメール', // 'Email', # 'Email'
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'カスタマ', // 'Customer', # 'Customer'
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'カスタマ', // 'Customer', # 'Customer'
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'サービス', // 'Service', # 'Service'
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:service_name' => '名前', // 'Name', # 'Name'
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'サービス要素', // 'Service element', # 'Service element'
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => '名前', // 'Name', # 'Name'
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:product' => 'プロダクト', // 'Product', # 'Product'
|
||||
'Class:ResponseTicket/Attribute:product+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:impact' => '影響', // 'Impact', # 'Impact'
|
||||
'Class:ResponseTicket/Attribute:impact+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => '部署', // 'A department', # 'A department'
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'サービス', // 'A service', # 'A service'
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'パーソン', // 'A person', # 'A person'
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:urgency' => '緊急', // 'Urgency', # 'Urgency'
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => '高', // 'High', # 'High'
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => '中', // 'Medium', # 'Medium'
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => '低', // 'Low', # 'Low'
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:priority' => 'プライオリティ', // 'Priority', # 'Priority'
|
||||
'Class:ResponseTicket/Attribute:priority+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => '高', // 'High', # 'High'
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => '中', // 'Medium', # 'Medium'
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => '低', // 'Low', # 'Low'
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'ワークグループ', // 'Workgroup', # 'Workgroup'
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'ワークグループ', // 'Workgroup', # 'Workgroup'
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'エージェント', // 'Agent', # 'Agent'
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'エージェント', // 'Agent', # 'Agent'
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'エージェントEメール', // 'Agent email', # 'Agent email'
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => '関連プロブレム', // 'Related Problem', # 'Related Problem'
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => '参照', // 'Ref', # 'Ref'
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => '関連する変更', // 'Related change', # 'Related change'
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => '関連する変更', // 'Related change', # 'Related change'
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:close_date' => '完了', # 'Closed'
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:last_update' => '最終更新日', // 'Last update', # 'Last update'
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'アサイン日付', // 'Assignment Date ', # 'Assignment Date '
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => '解決日付', // 'Resolution Date', # 'Resolution Date'
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTOエスカレーション締切り', // 'TTO Escalation deadline', # 'TTO Escalation deadline'
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTRエスカレーション締切り', // 'TTR Escalation deadline', # 'TTR Escalation deadline'
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'クローズ締切り', // 'Closure deadline', # 'Closure deadline'
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => '解決コード', // 'Resolution code', # 'Resolution code'
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => '再現できず', // 'Could not be reproduced', # 'Could not be reproduced'
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'チケットを複製', // 'Duplicate ticket', # 'Duplicate ticket'
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => '改修済み', // 'Fixed', # 'Fixed'
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => '見当違い', // 'Irrelevant', # 'Irrelevant'
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:solution' => '解決策', // 'Solution', # 'Solution'
|
||||
'Class:ResponseTicket/Attribute:solution+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'ユーザ満足度', // 'User satisfaction', # 'User satisfaction'
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '', # ''
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => '大変満足である', // 'Very satisfied', # 'Very satisfied'
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '大変満足である', // 'Very satisfied', # 'Very satisfied'
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => '概ね満足である', // 'Fairly statisfied', # 'Fairly statisfied'
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '概ね満足である', // 'Fairly statisfied', # 'Fairly statisfied'
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'やや不満である', // 'Rather Dissatified', # 'Rather Dissatified'
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'やや不満である', // 'Rather Dissatified', # 'Rather Dissatified'
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => '大変不満である', // 'Very Dissatisfied', # 'Very Dissatisfied'
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '大変不満である', // 'Very Dissatisfied', # 'Very Dissatisfied'
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'ユーザコメント', // 'User comment', # 'User comment'
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '', # ''
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => '割当', # 'Assign'
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '', # ''
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => '再割当', # 'Reassign'
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '', # ''
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'エスカレーション', // 'Escalation', # 'Escalation'
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '', # ''
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => '解決済みとする', # 'Mark as resolved'
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '', # ''
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => '完了', # 'Close'
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '', # ''
|
||||
));
|
||||
|
||||
?>
|
||||
79
datamodels/1.x/itop-tickets-1.0.0/main.itop-tickets.php
Normal file
79
datamodels/1.x/itop-tickets-1.0.0/main.itop-tickets.php
Normal file
@@ -0,0 +1,79 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
class ProcessSLAResponseTicket implements iBackgroundProcess
|
||||
{
|
||||
public function GetPeriodicity()
|
||||
{
|
||||
return 2; // seconds
|
||||
}
|
||||
|
||||
public function Process($iTimeLimit)
|
||||
{
|
||||
$oMyChange = new CMDBChange();
|
||||
$oMyChange->Set("date", time());
|
||||
$oMyChange->Set("userinfo", "Automatic updates");
|
||||
$iChangeId = $oMyChange->DBInsertNoReload();
|
||||
|
||||
$aReport = array();
|
||||
|
||||
$oSet = new DBObjectSet(DBObjectSearch::FromOQL('SELECT ResponseTicket WHERE status = \'new\' AND tto_escalation_deadline <= NOW()'));
|
||||
while ((time() < $iTimeLimit) && $oToEscalate = $oSet->Fetch())
|
||||
{
|
||||
$oToEscalate->ApplyStimulus('ev_timeout');
|
||||
//$oToEscalate->Set('tto_escalation_deadline', null);
|
||||
$oToEscalate->DBUpdateTracked($oMyChange, true);
|
||||
$aReport['reached TTO ESCALATION deadline'][] = $oToEscalate->Get('ref');
|
||||
}
|
||||
|
||||
$oSet = new DBObjectSet(DBObjectSearch::FromOQL('SELECT ResponseTicket WHERE status = \'assigned\' AND ttr_escalation_deadline <= NOW()'));
|
||||
while ((time() < $iTimeLimit) && $oToEscalate = $oSet->Fetch())
|
||||
{
|
||||
$oToEscalate->ApplyStimulus('ev_timeout');
|
||||
//$oToEscalate->Set('ttr_escalation_deadline', null);
|
||||
$oToEscalate->DBUpdateTracked($oMyChange, true);
|
||||
$aReport['reached TTR ESCALATION deadline'][] = $oToEscalate->Get('ref');
|
||||
}
|
||||
|
||||
$oSet = new DBObjectSet(DBObjectSearch::FromOQL('SELECT ResponseTicket WHERE status = \'resolved\' AND closure_deadline <= NOW()'));
|
||||
while ((time() < $iTimeLimit) && $oToEscalate = $oSet->Fetch())
|
||||
{
|
||||
$oToEscalate->ApplyStimulus('ev_close');
|
||||
//$oToEscalate->Set('closure_deadline', null);
|
||||
$oToEscalate->DBUpdateTracked($oMyChange, true);
|
||||
$aReport['reached closure deadline'][] = $oToEscalate->Get('ref');
|
||||
}
|
||||
|
||||
$aStringReport = array();
|
||||
foreach ($aReport as $sOperation => $aTicketRefs)
|
||||
{
|
||||
if (count($aTicketRefs) > 0)
|
||||
{
|
||||
$aStringReport[] = $sOperation.': '.count($aTicketRefs).' {'.implode(', ', $aTicketRefs).'}';
|
||||
}
|
||||
}
|
||||
if (count($aStringReport) == 0)
|
||||
{
|
||||
return "No ticket to process";
|
||||
}
|
||||
else
|
||||
{
|
||||
return "Some tickets reached the limit - ".implode('; ', $aStringReport);
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
?>
|
||||
76
datamodels/1.x/itop-tickets-1.0.0/module.itop-tickets.php
Normal file
76
datamodels/1.x/itop-tickets-1.0.0/module.itop-tickets.php
Normal file
@@ -0,0 +1,76 @@
|
||||
<?php
|
||||
|
||||
|
||||
SetupWebPage::AddModule(
|
||||
__FILE__,
|
||||
'itop-tickets/1.0.0',
|
||||
array(
|
||||
// Identification
|
||||
//
|
||||
'label' => 'Tickets - prerequisite for ticket modules',
|
||||
'category' => 'business',
|
||||
|
||||
// Setup
|
||||
//
|
||||
'dependencies' => array(
|
||||
'itop-config-mgmt/1.0.0',
|
||||
),
|
||||
'mandatory' => true,
|
||||
'visible' => false,
|
||||
'installer' => 'TicketsInstaller',
|
||||
|
||||
// Components
|
||||
//
|
||||
'datamodel' => array(
|
||||
'model.itop-tickets.php',
|
||||
'main.itop-tickets.php',
|
||||
),
|
||||
'data.struct' => array(
|
||||
'data.struct.ta-actions.xml',
|
||||
),
|
||||
'data.sample' => array(
|
||||
),
|
||||
|
||||
// Documentation
|
||||
//
|
||||
'doc.manual_setup' => '',
|
||||
'doc.more_information' => '',
|
||||
|
||||
// Default settings
|
||||
//
|
||||
'settings' => array(
|
||||
),
|
||||
)
|
||||
);
|
||||
|
||||
if (!class_exists('TicketsInstaller'))
|
||||
{
|
||||
// Module installation handler
|
||||
//
|
||||
class TicketsInstaller extends ModuleInstallerAPI
|
||||
{
|
||||
public static function AfterDatabaseCreation(Config $oConfiguration, $sPreviousVersion, $sCurrentVersion)
|
||||
{
|
||||
// Delete all Triggers corresponding to a no more valid class
|
||||
$oSearch = new DBObjectSearch('TriggerOnObject');
|
||||
$oSet = new DBObjectSet($oSearch);
|
||||
$oChange = null;
|
||||
while($oTrigger = $oSet->Fetch())
|
||||
{
|
||||
if (!MetaModel::IsValidClass($oTrigger->Get('target_class')))
|
||||
{
|
||||
if ($oChange == null)
|
||||
{
|
||||
// Create the change for its first use
|
||||
$oChange = new CMDBChange;
|
||||
$oChange->Set("date", time());
|
||||
$oChange->Set("userinfo", "Uninstallation");
|
||||
$oChange->DBInsert();
|
||||
}
|
||||
$oTrigger->DBDeleteTracked($oChange);
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
?>
|
||||
220
datamodels/1.x/itop-tickets-1.0.0/pt_br.dict.itop-tickets.php
Normal file
220
datamodels/1.x/itop-tickets-1.0.0/pt_br.dict.itop-tickets.php
Normal file
@@ -0,0 +1,220 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @author Marco Tulio <mtulio@opensolucoes.com.br>
|
||||
|
||||
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
|
||||
'Class:lnkTicketToDoc' => 'Ticket/Documento',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'Documento',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '',
|
||||
'Class:lnkTicketToContact' => 'Ticket/Contato',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'Contato',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => 'Regra',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
'Class:lnkTicketToCI' => 'Ticket/CI',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'Ticket',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:impact' => 'Impacto',
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '',
|
||||
'Class:Ticket' => 'Ticket',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => 'Ref',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => 'Título',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:description' => 'Descrição',
|
||||
'Class:Ticket/Attribute:description+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => 'Log',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => 'Iniciado',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => 'Documentos',
|
||||
'Class:Ticket/Attribute:document_list+' => 'Documentos relacionado ao ticket',
|
||||
'Class:Ticket/Attribute:ci_list' => 'CIs',
|
||||
'Class:Ticket/Attribute:ci_list+' => 'CIs preocupado com o incidente',
|
||||
'Class:Ticket/Attribute:contact_list' => 'Contatos',
|
||||
'Class:Ticket/Attribute:contact_list+' => 'Equipe(s) e pessoa(s) envolvidas',
|
||||
'Class:Ticket/Attribute:incident_list' => 'Incidentes relacionados',
|
||||
'Class:Ticket/Attribute:incident_list+' => '',
|
||||
'Class:Ticket/Attribute:finalclass' => 'Tipo',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
'Ticket:baseinfo' => 'Informações gerais',
|
||||
'Ticket:date' => 'Datas',
|
||||
'Ticket:contact' => 'Contatos',
|
||||
'Ticket:moreinfo' => 'Mais informações',
|
||||
'Ticket:relation' => 'Relações',
|
||||
'Ticket:log' => 'Comunicações',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'Documento',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'Contato',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Ticket #',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'CI status',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
'Class:ResponseTicket' => 'ResponseTicket',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => 'Status',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => 'Novo',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => 'novamente aberto',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Escalada/TTO',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Atribuádo',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Escalada/TTR',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Pendente',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Resolvido',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => 'Fechado',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => 'Solicitação',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'Email',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'Cliente',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'Cliente',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Serviço',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => 'Nome',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Elemento Serviço',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Nome',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Produto',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Impacto',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'Uma pessoa',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'Um serviço',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'Um departamento',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Urgente',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Baixo',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Médio',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Alto',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Prioridade',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'Baixo',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Médio',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Alto',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Grupo de trabalho',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Grupo de trabalho',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Agente',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Agente',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'Email agente',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => 'Problema relacionado',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => 'Ref',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'Mudanças relacionadas',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'Mudanças relacionadas',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Fechado',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Última atualização',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Atribuído',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => 'Data da Resolução',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO Prazo de escalonamento',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR Prazo de escalonamento',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Prazo fechamento',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Código resolução',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Não pode ser reproduzida',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Ticket duplicado',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Fixo',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Irrelevante',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Solução',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'Satisfação usuário',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => '1',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '1',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => '2',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '2',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => '3',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => '3',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => '4',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '4',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'Comentário usuário',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Atribuir',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Re-atribuir',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'ev_timeout',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Marque como resolvido',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Fechado',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
?>
|
||||
262
datamodels/1.x/itop-tickets-1.0.0/ru.dict.itop-tickets.php
Normal file
262
datamodels/1.x/itop-tickets-1.0.0/ru.dict.itop-tickets.php
Normal file
@@ -0,0 +1,262 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @author Vladimir Shilov <shilow@ukr.net>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Class:Ticket' => 'Тикеи',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => 'Ссылка',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => 'Название',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:description' => 'Описание',
|
||||
'Class:Ticket/Attribute:description+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => 'Лог',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => 'Начат',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => 'Документы',
|
||||
'Class:Ticket/Attribute:document_list+' => 'Документы относящиеся к тикету',
|
||||
'Class:Ticket/Attribute:ci_list' => 'КЕ',
|
||||
'Class:Ticket/Attribute:ci_list+' => 'КЕ затронутые инцидентом',
|
||||
'Class:Ticket/Attribute:contact_list' => 'Контакты',
|
||||
'Class:Ticket/Attribute:contact_list+' => 'Привлечённые команды и лица',
|
||||
'Class:Ticket/Attribute:incident_list' => 'Связанные инциденты',
|
||||
'Class:Ticket/Attribute:incident_list+' => '',
|
||||
'Class:Ticket/Attribute:finalclass' => 'Тип',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: lnkTicketToDoc
|
||||
//
|
||||
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Class:lnkTicketToDoc' => 'Тикет/Документ',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Тикет',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => '№ тикета',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'Документ',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'Документ',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToContact
|
||||
//
|
||||
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Class:lnkTicketToContact' => 'Тикет/Контакт',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'Тикет',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => '№ тикета',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'Контакт',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'Контакт',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => 'Роль',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToCI
|
||||
//
|
||||
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Class:lnkTicketToCI' => 'Тикет/КЕ',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'Тикет',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => '№ тикета',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'КЕ',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'КЕ',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'КЕ Статус',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:impact' => 'Воздействие',
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '',
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: ResponseTicket
|
||||
//
|
||||
|
||||
Dict::Add('RU RU', 'Russian', 'Русский', array(
|
||||
'Class:ResponseTicket' => 'Ответный тикет',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => 'Статус',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => 'Новый',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => 'недавно открытый',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Эскалация/TTO',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Назначен',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Эскалация/TTR',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Заморожен',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Решён',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => 'Закріт',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => 'Вызывающий',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'Email',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'Клиент',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'Клиент',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Услуга',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => 'Клиент',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Элемент услуги',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Название',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Продукт',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Воздействие',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'Департамент',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'Услуга',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'Персона',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Срочность',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Высокая',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Средняя',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Низкая',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Приоритет',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'Высокий',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Средний',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Низкий',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Рабочая группа',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Рабочая группа',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Агент',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Агент',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'email агента',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => 'Связанная проблема',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => 'Ссылка',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'Относящееся изменения',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'Относящееся изменения',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Закрыто',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Последнее изменение',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Дата назначения',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => 'Дата решения',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'Срок эскалации TTO',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'Срок эскалации TTR',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Срок закрытия',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Код решения',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Не воспроизводится',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Дубликатный тикет',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Исправлен',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'Нерелавнтный',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Решение',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'Удовлетворённость пользователя',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Польностью доволен',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => 'Польностью доволен',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Вполне доволен',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => 'Вполне доволен',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Недоволен',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'Недоволен',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Очень недоволен',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => 'Очень недоволен',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'Коментарии пользователя',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Назначить',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Переназначить',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'Эскалировать',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Пометить как решённый',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Закрыт',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
|
||||
?>
|
||||
265
datamodels/1.x/itop-tickets-1.0.0/tr.dict.itop-tickets.php
Normal file
265
datamodels/1.x/itop-tickets-1.0.0/tr.dict.itop-tickets.php
Normal file
@@ -0,0 +1,265 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @author Izzet Sirin <izzet.sirin@htr.com.tr>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Class:Ticket' => 'Kayıt',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => 'Referans',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => 'Başlık',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:description' => 'Tanımlama',
|
||||
'Class:Ticket/Attribute:description+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => 'Log',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => 'Açılış tarihi',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => 'Dokümanlar',
|
||||
'Class:Ticket/Attribute:document_list+' => 'Kayıtla ilgili dokümanlar',
|
||||
'Class:Ticket/Attribute:ci_list' => 'KKleri',
|
||||
'Class:Ticket/Attribute:ci_list+' => 'Kayıtla ilgili Konfigüreasyon Kalemleri',
|
||||
'Class:Ticket/Attribute:contact_list' => 'İrtibatlar',
|
||||
'Class:Ticket/Attribute:contact_list+' => 'Dahil olan kişi ve ekipler',
|
||||
'Class:Ticket/Attribute:incident_list' => 'İlgili Arıza kayıtları',
|
||||
'Class:Ticket/Attribute:incident_list+' => '',
|
||||
'Class:Ticket/Attribute:finalclass' => 'Tip',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: lnkTicketToDoc
|
||||
//
|
||||
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Class:lnkTicketToDoc' => 'Kayıt/Doküman',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => 'Kayıt',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => 'Kayıt #',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => 'Doküman',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => 'Doküman',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToContact
|
||||
//
|
||||
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Class:lnkTicketToContact' => 'Kayıt/İrtibat',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => 'Kayıt',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => 'Kayıt #',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => 'İrtibat',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => 'İrtibat',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'E-posta',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => 'Rolü',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToCI
|
||||
//
|
||||
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Class:lnkTicketToCI' => 'Kayıt/KK',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => 'Kayıt',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => 'Kayıt #',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'KK',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'KK',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'KK durumu',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:impact' => 'Etkisi',
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '',
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: ResponseTicket
|
||||
//
|
||||
|
||||
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
|
||||
'Class:ResponseTicket' => 'KarşıKayıt',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => 'Durumu',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => 'Yeni',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => 'Yeni açılan',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => 'Yönetime aktarılan/TTO',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => 'Atanmış',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => 'Yönetime aktarılan/TTR',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => 'Beklemede',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => 'Çözüldü',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => 'Kapatıldı',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => 'Arayan',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'E-posta',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => 'Müşteri',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => 'Müşteri',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => 'Servis',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => 'Adı',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => 'Servis Kategorisi',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => 'Adı',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => 'Ürün',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => 'Etkisi',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => 'Etkilenen Bölüm',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => 'Etkilenen Servis',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => 'Etkilenen Kişi',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => 'Aciliyeti',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => 'Yüksek',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => 'Orta',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => 'Düşük',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => 'Önceliği',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => 'Yüksek',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => 'Orta',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => 'Düşük',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => 'Çalışma Grubu',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => 'Çalışma Grubu',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => 'Kişi',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => 'Kişi',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => 'Kişi E-posta',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => 'İlgili Problem',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => 'Referans',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => 'İlgili değişiklik',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => 'İlgili değişiklik',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => 'Kapatıldı',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => 'Son güncelleme',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => 'Atama tarihi ',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => 'Çözüm tarihi',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO Yönetime aktarılma hedef tarihi',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR Yönetime aktarılma hedef tarihi',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => 'Kapatma hedef tarihi',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => 'Çözüm Kodu',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => 'Tekrar yaratılamadı',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => 'Çift kayıt',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => 'Düzeltildi',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => 'İlgisiz',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => 'Çözüm',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => 'Kullanıcı memnuniyeti',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => 'Çok tatminkar',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => 'Çok tatminkar',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => 'Tatminkar',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => 'Tatminkar',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => 'Memnun değil',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => 'Memnun değil',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => 'Hayal kırıklığı',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => 'Hayal kırıklığı',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => 'Kullanıcı yorumu',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => 'Ata',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => 'Tekrar Ata',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => 'Yönetime aktarma',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => 'Çözüldü',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => 'Kapatıldı',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
267
datamodels/1.x/itop-tickets-1.0.0/zh.dict.itop-tickets.php
Normal file
267
datamodels/1.x/itop-tickets-1.0.0/zh.dict.itop-tickets.php
Normal file
@@ -0,0 +1,267 @@
|
||||
<?php
|
||||
// Copyright (C) 2010 Combodo SARL
|
||||
//
|
||||
// This program is free software; you can redistribute it and/or modify
|
||||
// it under the terms of the GNU General Public License as published by
|
||||
// the Free Software Foundation; version 3 of the License.
|
||||
//
|
||||
// This program is distributed in the hope that it will be useful,
|
||||
// but WITHOUT ANY WARRANTY; without even the implied warranty of
|
||||
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
||||
// GNU General Public License for more details.
|
||||
//
|
||||
// You should have received a copy of the GNU General Public License
|
||||
// along with this program; if not, write to the Free Software
|
||||
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
|
||||
|
||||
/**
|
||||
* Localized data
|
||||
*
|
||||
* @author Erwan Taloc <erwan.taloc@combodo.com>
|
||||
* @author Romain Quetiez <romain.quetiez@combodo.com>
|
||||
* @author Denis Flaven <denis.flaven@combodo.com>
|
||||
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
|
||||
*/
|
||||
|
||||
// Dictionnay conventions
|
||||
// Class:<class_name>
|
||||
// Class:<class_name>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>
|
||||
// Class:<class_name>/Attribute:<attribute_code>+
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
|
||||
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>
|
||||
// Class:<class_name>/Stimulus:<stimulus_code>+
|
||||
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
//
|
||||
// Class: Ticket
|
||||
//
|
||||
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Class:Ticket' => '单据',
|
||||
'Class:Ticket+' => '',
|
||||
'Class:Ticket/Attribute:ref' => '参照',
|
||||
'Class:Ticket/Attribute:ref+' => '',
|
||||
'Class:Ticket/Attribute:title' => '标题',
|
||||
'Class:Ticket/Attribute:title+' => '',
|
||||
'Class:Ticket/Attribute:description' => '描述',
|
||||
'Class:Ticket/Attribute:description+' => '',
|
||||
'Class:Ticket/Attribute:ticket_log' => '日志',
|
||||
'Class:Ticket/Attribute:ticket_log+' => '',
|
||||
'Class:Ticket/Attribute:start_date' => '启始',
|
||||
'Class:Ticket/Attribute:start_date+' => '',
|
||||
'Class:Ticket/Attribute:document_list' => '文档',
|
||||
'Class:Ticket/Attribute:document_list+' => '与该单据相关的文档',
|
||||
'Class:Ticket/Attribute:ci_list' => 'CIs',
|
||||
'Class:Ticket/Attribute:ci_list+' => '事件关联的 CIs',
|
||||
'Class:Ticket/Attribute:contact_list' => '联系人',
|
||||
'Class:Ticket/Attribute:contact_list+' => '相关的团队及人员',
|
||||
'Class:Ticket/Attribute:incident_list' => '相关的事件',
|
||||
'Class:Ticket/Attribute:incident_list+' => '',
|
||||
'Class:Ticket/Attribute:finalclass' => '类别',
|
||||
'Class:Ticket/Attribute:finalclass+' => '',
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: lnkTicketToDoc
|
||||
//
|
||||
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Class:lnkTicketToDoc' => '单据/文档',
|
||||
'Class:lnkTicketToDoc+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id' => '单据',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref' => '单据 #',
|
||||
'Class:lnkTicketToDoc/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id' => '文档',
|
||||
'Class:lnkTicketToDoc/Attribute:document_id+' => '',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name' => '文档',
|
||||
'Class:lnkTicketToDoc/Attribute:document_name+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToContact
|
||||
//
|
||||
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Class:lnkTicketToContact' => '单据/联系人',
|
||||
'Class:lnkTicketToContact+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id' => '单据',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref' => '单据 #',
|
||||
'Class:lnkTicketToContact/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id' => '联系人',
|
||||
'Class:lnkTicketToContact/Attribute:contact_id+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name' => '联系人',
|
||||
'Class:lnkTicketToContact/Attribute:contact_name+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email' => 'Email',
|
||||
'Class:lnkTicketToContact/Attribute:contact_email+' => '',
|
||||
'Class:lnkTicketToContact/Attribute:role' => '角色',
|
||||
'Class:lnkTicketToContact/Attribute:role+' => '',
|
||||
));
|
||||
|
||||
//
|
||||
// Class: lnkTicketToCI
|
||||
//
|
||||
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Class:lnkTicketToCI' => '单据/CI',
|
||||
'Class:lnkTicketToCI+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id' => '单据',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref' => '单据 #',
|
||||
'Class:lnkTicketToCI/Attribute:ticket_ref+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_id+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name' => 'CI',
|
||||
'Class:lnkTicketToCI/Attribute:ci_name+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status' => 'CI 状态',
|
||||
'Class:lnkTicketToCI/Attribute:ci_status+' => '',
|
||||
'Class:lnkTicketToCI/Attribute:impact' => '影响',
|
||||
'Class:lnkTicketToCI/Attribute:impact+' => '',
|
||||
));
|
||||
|
||||
|
||||
//
|
||||
// Class: ResponseTicket
|
||||
//
|
||||
|
||||
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
|
||||
'Class:ResponseTicket' => '回复单据',
|
||||
'Class:ResponseTicket+' => '',
|
||||
'Class:ResponseTicket/Attribute:status' => '状态',
|
||||
'Class:ResponseTicket/Attribute:status+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new' => '新',
|
||||
'Class:ResponseTicket/Attribute:status/Value:new+' => '新的待处理的',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto' => '升级/TTO',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_tto+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned' => '已指派',
|
||||
'Class:ResponseTicket/Attribute:status/Value:assigned+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr' => '升级/TTR',
|
||||
'Class:ResponseTicket/Attribute:status/Value:escalated_ttr+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen' => '未决',
|
||||
'Class:ResponseTicket/Attribute:status/Value:frozen+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved' => '已解决',
|
||||
'Class:ResponseTicket/Attribute:status/Value:resolved+' => '',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed' => '关闭',
|
||||
'Class:ResponseTicket/Attribute:status/Value:closed+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_id' => '呼叫者',
|
||||
'Class:ResponseTicket/Attribute:caller_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:caller_email' => 'Email',
|
||||
'Class:ResponseTicket/Attribute:caller_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_id' => '客户',
|
||||
'Class:ResponseTicket/Attribute:org_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:org_name' => '客户',
|
||||
'Class:ResponseTicket/Attribute:org_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_id' => '服务',
|
||||
'Class:ResponseTicket/Attribute:service_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:service_name' => '名称',
|
||||
'Class:ResponseTicket/Attribute:service_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id' => '服务元素',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name' => '名称',
|
||||
'Class:ResponseTicket/Attribute:servicesubcategory_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:product' => '生产',
|
||||
'Class:ResponseTicket/Attribute:product+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact' => '影响',
|
||||
'Class:ResponseTicket/Attribute:impact+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1' => '单个部门',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2' => '单个服务',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3' => '个人',
|
||||
'Class:ResponseTicket/Attribute:impact/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency' => '紧急',
|
||||
'Class:ResponseTicket/Attribute:urgency+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1' => '高',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2' => '中',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3' => '低',
|
||||
'Class:ResponseTicket/Attribute:urgency/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority' => '优先级',
|
||||
'Class:ResponseTicket/Attribute:priority+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1' => '高',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:1+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2' => '中',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:2+' => '',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3' => '低',
|
||||
'Class:ResponseTicket/Attribute:priority/Value:3+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id' => '工作组',
|
||||
'Class:ResponseTicket/Attribute:workgroup_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name' => '工作组',
|
||||
'Class:ResponseTicket/Attribute:workgroup_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_id' => '办理人',
|
||||
'Class:ResponseTicket/Attribute:agent_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_name' => '办理人',
|
||||
'Class:ResponseTicket/Attribute:agent_name+' => '',
|
||||
'Class:ResponseTicket/Attribute:agent_email' => '办理人 email',
|
||||
'Class:ResponseTicket/Attribute:agent_email+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id' => '关联问题',
|
||||
'Class:ResponseTicket/Attribute:related_problem_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref' => '参照',
|
||||
'Class:ResponseTicket/Attribute:related_problem_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_id' => '关联变更',
|
||||
'Class:ResponseTicket/Attribute:related_change_id+' => '',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref' => '关联变更',
|
||||
'Class:ResponseTicket/Attribute:related_change_ref+' => '',
|
||||
'Class:ResponseTicket/Attribute:close_date' => '关闭',
|
||||
'Class:ResponseTicket/Attribute:close_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:last_update' => '最后更新',
|
||||
'Class:ResponseTicket/Attribute:last_update+' => '',
|
||||
'Class:ResponseTicket/Attribute:assignment_date' => '指派日期',
|
||||
'Class:ResponseTicket/Attribute:assignment_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_date' => '解决日期',
|
||||
'Class:ResponseTicket/Attribute:resolution_date+' => '',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline' => 'TTO 升级的最后期限',
|
||||
'Class:ResponseTicket/Attribute:tto_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline' => 'TTR 升级的最后期限',
|
||||
'Class:ResponseTicket/Attribute:ttr_escalation_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline' => '关闭的最后期限',
|
||||
'Class:ResponseTicket/Attribute:closure_deadline+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code' => '解决编码',
|
||||
'Class:ResponseTicket/Attribute:resolution_code+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce' => '不能重生',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:couldnotreproduce+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate' => '复制单据',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:duplicate+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed' => '搞定',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:fixed+' => '',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant' => '无关的',
|
||||
'Class:ResponseTicket/Attribute:resolution_code/Value:irrelevant+' => '',
|
||||
'Class:ResponseTicket/Attribute:solution' => '方案',
|
||||
'Class:ResponseTicket/Attribute:solution+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction' => '用户满意',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction+' => '',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1' => '非常满意',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:1+' => '非常满意',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2' => '比较满意',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:2+' => '比较满意',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3' => '一般',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:3+' => '一般',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4' => '非常不满',
|
||||
'Class:ResponseTicket/Attribute:user_satisfaction/Value:4+' => '非常不满',
|
||||
'Class:ResponseTicket/Attribute:user_commment' => '用户意见',
|
||||
'Class:ResponseTicket/Attribute:user_commment+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign' => '指派',
|
||||
'Class:ResponseTicket/Stimulus:ev_assign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign' => '再指派',
|
||||
'Class:ResponseTicket/Stimulus:ev_reassign+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout' => '升级',
|
||||
'Class:ResponseTicket/Stimulus:ev_timeout+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve' => '标记为已解决',
|
||||
'Class:ResponseTicket/Stimulus:ev_resolve+' => '',
|
||||
'Class:ResponseTicket/Stimulus:ev_close' => '关闭',
|
||||
'Class:ResponseTicket/Stimulus:ev_close+' => '',
|
||||
));
|
||||
|
||||
|
||||
|
||||
|
||||
?>
|
||||
Reference in New Issue
Block a user