composer/iTop
6
0
Fork 0
mirror of https://github.com/Combodo/iTop.git synced 2026-05-22 00:32:16 +02:00
Code Issues Packages Projects Releases Wiki Activity

Moving the datamodel to its new place

Browse Source 
SVN:trunk[2240]
This commit is contained in:
Denis Flaven
2012-10-10 09:28:22 +00:00
parent 011c08676e
commit 01d4746b0c
254 changed files with 5 additions and 1 deletions
Download Patch File Download Diff File Expand all files Collapse all files

23
datamodels/1.x/itop-incident-mgmt-1.0.0/data.struct.ta-links.xml Normal file
View File

@@ -0,0 +1,23 @@
<?xml version="1.0" encoding="UTF-8"?>
<Set>
<lnkTriggerAction id="4">
<action_id>2</action_id>
<trigger_id>5</trigger_id>
<order>1</order>
</lnkTriggerAction>
<lnkTriggerAction id="5">
<action_id>3</action_id>
<trigger_id>5</trigger_id>
<order>2</order>
</lnkTriggerAction>
<lnkTriggerAction id="6">
<action_id>3</action_id>
<trigger_id>6</trigger_id>
<order>1</order>
</lnkTriggerAction>
<lnkTriggerAction id="7">
<action_id>1</action_id>
<trigger_id>2</trigger_id>
<order>1</order>
</lnkTriggerAction>
</Set>

19
datamodels/1.x/itop-incident-mgmt-1.0.0/data.struct.ta-triggers.xml Normal file
View File

@@ -0,0 +1,19 @@
<?xml version="1.0" encoding="UTF-8"?>
<Set>
<TriggerOnObjectCreate id="2">
<description>Incident ticket creation</description>
<target_class>Incident</target_class>
</TriggerOnObjectCreate>
<TriggerOnStateEnter id="5">
<description>Incident ticket assigned to agent</description>
<target_class>Incident</target_class>
<state>assigned</state>
</TriggerOnStateEnter>
<TriggerOnStateEnter id="6">
<description>Incident ticket resolved</description>
<target_class>Incident</target_class>
<state>resolved</state>
</TriggerOnStateEnter>
</Set>

1036
datamodels/1.x/itop-incident-mgmt-1.0.0/datamodel.itop-incident-mgmt.xml Normal file
View File

File diff suppressed because it is too large Load Diff

75
datamodels/1.x/itop-incident-mgmt-1.0.0/de.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,75 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* Localized data
*
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('DE DE', 'German', 'Deutsch', array(
'Menu:IncidentManagement' => 'Incident Management',
'Menu:IncidentManagement+' => 'Incident Management',
'Menu:Incident:Overview' => 'Übersicht',
'Menu:Incident:Overview+' => 'Übersicht',
'Menu:NewIncident' => 'Neuer Incident',
'Menu:NewIncident+' => 'Ein neues Incident-Ticket erstellen',
'Menu:SearchIncidents' => 'Nach Incidents suchen',
'Menu:SearchIncidents+' => 'Nach Incidents suchen',
'Menu:Incident:Shortcuts' => 'Shortcuts',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Incidents, die mich betreffen',
'Menu:Incident:MyIncidents+' => 'Incidents, die mich betreffen (als Bearbeiter)',
'Menu:Incident:EscalatedIncidents' => 'Eskalierte Incidents',
'Menu:Incident:EscalatedIncidents+' => 'Eskalierte Incidents',
'Menu:Incident:OpenIncidents' => 'Alle offenen Incidents',
'Menu:Incident:OpenIncidents+' => 'Alle offenen Incidents',
));
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
//
// Class: Incident
//
Dict::Add('DE DE', 'German', 'Deutsch', array(
'Class:Incident' => 'Incident',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => '"Zuweisen"',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Neu zuweisen',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'ev-Timeout',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Als gelöst markieren',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Schließen',
'Class:Incident/Stimulus:ev_close+' => '',
));
?>

81
datamodels/1.x/itop-incident-mgmt-1.0.0/en.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,81 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* Localized data
*
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('EN US', 'English', 'English', array(
'Menu:IncidentManagement' => 'Incident Management',
'Menu:IncidentManagement+' => 'Incident Management',
'Menu:Incident:Overview' => 'Overview',
'Menu:Incident:Overview+' => 'Overview',
'Menu:NewIncident' => 'New Incident',
'Menu:NewIncident+' => 'Create a new Incident ticket',
'Menu:SearchIncidents' => 'Search for Incidents',
'Menu:SearchIncidents+' => 'Search for Incident tickets',
'Menu:Incident:Shortcuts' => 'Shortcuts',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Incidents assigned to me',
'Menu:Incident:MyIncidents+' => 'Incidents assigned to me (as Agent)',
'Menu:Incident:EscalatedIncidents' => 'Escalated Incidents',
'Menu:Incident:EscalatedIncidents+' => 'Escalated Incidents',
'Menu:Incident:OpenIncidents' => 'All Open Incidents',
'Menu:Incident:OpenIncidents+' => 'All Open Incidents',
));
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
//
// Class: Incident
//
Dict::Add('EN US', 'English', 'English', array(
'Class:Incident' => 'Incident',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Assign',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Reassign',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'ev_timeout',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Mark as resolved',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Close',
'Class:Incident/Stimulus:ev_close+' => '',
'Class:lnkTicketToIncident' => 'Ticket to Incident',
'Class:lnkTicketToIncident/Attribute:ticket_id' => 'Ticket',
'Class:lnkTicketToIncident/Attribute:incident_id' => 'Incident',
'Class:lnkTicketToIncident/Attribute:reason' => 'Reason',
));
?>

69
datamodels/1.x/itop-incident-mgmt-1.0.0/es_cr.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,69 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* Localized data
*
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
'Menu:IncidentManagement' => 'Gestión de Incidentes',
'Menu:IncidentManagement+' => 'Gestión de Incidentes',
'Menu:Incident:Overview' => 'Visión General',
'Menu:Incident:Overview+' => 'Visión General',
'Menu:Incident:MyIncidents' => 'Incidentes asignados a mí',
'Menu:Incident:MyIncidents+' => 'Incidentes asignados a mí (como Agente)',
'Menu:Incident:EscalatedIncidents' => 'Incidentes Escalados',
'Menu:Incident:EscalatedIncidents+' => 'Incidentes Escalados',
'Menu:Incident:OpenIncidents' => 'Todos los Incidentes Abiertos',
'Menu:Incident:OpenIncidents+' => 'Todos los Incidentes Abiertos',
));
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
//
// Class: Incident
//
Dict::Add('ES CR', 'Spanish', 'Español, Castellano', array(
'Class:Incident' => 'Incidente',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Asignar',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Re-asignar',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'Tiempo Fuera del incidente',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Marcar como resuelto',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Cerrar',
'Class:Incident/Stimulus:ev_close+' => '',
));
?>

66
datamodels/1.x/itop-incident-mgmt-1.0.0/fr.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,66 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('FR FR', 'French', 'Français', array(
'Class:Incident' => 'Ticket d\'Incident',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Assigner',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Réassigner',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'ev_timeout',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Marquer comme résolu',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Fermer',
'Class:Incident/Stimulus:ev_close+' => '',
'Class:lnkTicketToIncident' => 'lien Incident/Ticket',
'Class:lnkTicketToIncident+' => '',
'Class:lnkTicketToIncident/Attribute:ticket_id' => 'Ticket',
'Class:lnkTicketToIncident/Attribute:ticket_id+' => '',
'Class:lnkTicketToIncident/Attribute:ticket_ref' => 'Réf. Ticket',
'Class:lnkTicketToIncident/Attribute:ticket_ref+' => '',
'Class:lnkTicketToIncident/Attribute:incident_id' => 'Incident',
'Class:lnkTicketToIncident/Attribute:incident_id+' => '',
'Class:lnkTicketToIncident/Attribute:incident_ref' => 'Réf. Ticket',
'Class:lnkTicketToIncident/Attribute:incident_ref+' => '',
'Class:lnkTicketToIncident/Attribute:reason' => 'Raison',
'Class:lnkTicketToIncident/Attribute:reason+' => '',
'Menu:IncidentManagement' => 'Gestion des incidents',
'Menu:IncidentManagement+' => 'Gestion des incidents',
'Menu:Incident:Overview' => 'Vue d\'ensemble',
'Menu:Incident:Overview+' => 'Vue d\'ensemble',
'Menu:NewIncident' => 'Nouvel Incident',
'Menu:NewIncident+' => 'Créer un nouveau ticket d\'incident',
'Menu:SearchIncidents' => 'Rechercher des incidents',
'Menu:SearchIncidents+' => 'Rechercher parmi les tickets d\'incidents',
'Menu:Incident:Shortcuts' => 'Raccourcis',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Mes tickets',
'Menu:Incident:MyIncidents+' => 'Tickets d\'incident qui me sont assignés',
'Menu:Incident:EscalatedIncidents' => 'Ticket en cours d\'escalade',
'Menu:Incident:EscalatedIncidents+' => 'Ticket d\'incident en cours d\'escalade',
'Menu:Incident:OpenIncidents' => 'Ticket ouverts',
'Menu:Incident:OpenIncidents+' => 'Tous les tickets d\'incident ouverts',
));
?>

55
datamodels/1.x/itop-incident-mgmt-1.0.0/hu.dict.itop-incident-mgmt.php Executable file
View File

@@ -0,0 +1,55 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('HU HU', 'Hungarian', 'Magyar', array(
'Class:Incident' => 'Incidens',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Hozzárendelés',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Átrendelés',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'Timout',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Megoldottra jelölve',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Lezárva',
'Class:Incident/Stimulus:ev_close+' => '',
'Class:lnkTicketToIncident' => 'Incidens hibajegye',
'Class:lnkTicketToIncident/Attribute:ticket_id' => 'Hibajegy',
'Class:lnkTicketToIncident/Attribute:incident_id' => 'Incidens',
'Class:lnkTicketToIncident/Attribute:reason' => 'Ok',
'Menu:IncidentManagement' => 'Incidens menedzsment',
'Menu:IncidentManagement+' => '',
'Menu:Incident:Overview' => 'Áttekintő',
'Menu:Incident:Overview+' => '',
'Menu:NewIncident' => 'Új incidens',
'Menu:NewIncident+' => '',
'Menu:SearchIncidents' => 'Incidens keresés',
'Menu:SearchIncidents+' => '',
'Menu:Incident:Shortcuts' => 'Gyorsmenü',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Hozzám rendelt incidensek',
'Menu:Incident:MyIncidents+' => '',
'Menu:Incident:EscalatedIncidents' => 'Eszkalált incidensek',
'Menu:Incident:EscalatedIncidents+' => '',
'Menu:Incident:OpenIncidents' => 'Összes nyitott incidens',
'Menu:Incident:OpenIncidents+' => '',
));
?>

BIN
datamodels/1.x/itop-incident-mgmt-1.0.0/images/incident-closed.png Normal file
View File

Binary file not shown.
Side by Side

After

Width:  |  Height:  |  Size: 4.7 KiB

BIN
datamodels/1.x/itop-incident-mgmt-1.0.0/images/incident-deadline.png Normal file
View File

Binary file not shown.
Side by Side

After

Width:  |  Height:  |  Size: 2.7 KiB

BIN
datamodels/1.x/itop-incident-mgmt-1.0.0/images/incident-escalated.png Normal file
View File

Binary file not shown.
Side by Side

After

Width:  |  Height:  |  Size: 4.1 KiB

BIN
datamodels/1.x/itop-incident-mgmt-1.0.0/images/incident.png Normal file
View File

Binary file not shown.
Side by Side

After

Width:  |  Height:  |  Size: 4.8 KiB

29
datamodels/1.x/itop-incident-mgmt-1.0.0/incident-dashboard.xml Normal file
View File

@@ -0,0 +1,29 @@
<?xml version="1.0" encoding="UTF-8"?>
<dashboard xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<title>UI:IncidentMgmtMenuOverview:Title</title>
<layout>DashboardLayoutTwoCols</layout>
<cells>
<cell>
<dashlet id="1" xsi:type="DashletGroupByBars">
<title>UI-IncidentManagementOverview-IncidentByService</title>
<query>SELECT Incident</query>
<group_by>service_id</group_by>
<style>bars</style>
</dashlet>
</cell>
<cell>
<dashlet id="2" xsi:type="DashletGroupByPie">
<title>UI-IncidentManagementOverview-IncidentByPriority</title>
<query>SELECT Incident</query>
<group_by>priority</group_by>
<style>pie</style>
</dashlet>
</cell>
<cell>
<dashlet id="3" xsi:type="DashletObjectList">
<title>UI-IncidentManagementOverview-IncidentUnassigned</title>
<query>SELECT Incident WHERE status IN ("new", "escalated_tto")</query>
</dashlet>
</cell>
</cells>
</dashboard>

59
datamodels/1.x/itop-incident-mgmt-1.0.0/it.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,59 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('IT IT', 'Italian', 'Italiano', array(
'Class:Incident' => 'Incidente',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Assegna',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Riassegna',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'ev_timeout',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Segnala come risolto',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Chiuso',
'Class:Incident/Stimulus:ev_close+' => '',
'Class:lnkTicketToIncident' => 'Ticket per Incidente',
'Class:lnkTicketToIncident/Attribute:ticket_id' => 'Ticket',
'Class:lnkTicketToIncident/Attribute:incident_id' => 'Incidente',
'Class:lnkTicketToIncident/Attribute:reason' => 'Motivo',
'Menu:IncidentManagement' => 'Gestione Incidente',
'Menu:IncidentManagement+' => 'Gestione Incidente',
'Menu:Incident:Overview' => 'Panoramica',
'Menu:Incident:Overview+' => 'Panoramica',
'Menu:NewIncident' => 'Nuovo Incidente',
'Menu:NewIncident+' => 'Crea un ticket per un nuovo incidente',
'Menu:SearchIncidents' => 'Ricerca per Incidenti',
'Menu:SearchIncidents+' => 'Ricerca Incidenti per tickets',
'Menu:Incident:Shortcuts' => 'Scorciatoie',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Incidenti assegnati a me',
'Menu:Incident:MyIncidents+' => 'Incidents assegnati a me (as Agent)',
'Menu:Incident:EscalatedIncidents' => 'Incidenti in escalation',
'Menu:Incident:EscalatedIncidents+' => 'Incidenti in escalation',
'Menu:Incident:OpenIncidents' => 'Tutti gli Incidenti Aperti',
'Menu:Incident:OpenIncidents+' => 'Tutti gli Incidenti Aperti',
));
?>

74
datamodels/1.x/itop-incident-mgmt-1.0.0/ja.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,74 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* Localized data
*
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('JA JP', 'Japanese', '日本語', array (
'Menu:IncidentManagement' => 'インシデント管理', # 'Incident Management'
'Menu:IncidentManagement+' => 'インシデント管理', # 'Incident Management'
'Menu:Incident:Overview' => '概要', # 'Overview'
'Menu:Incident:Overview+' => '概要', # 'Overview'
'Menu:NewIncident' => '新規インシデント', # 'New Incident'
'Menu:NewIncident+' => 'インシデントチケット作成', # 'Create a new Incident ticket'
'Menu:SearchIncidents' => 'インシデント検索', # 'Search for Incidents'
'Menu:SearchIncidents+' => 'インシデントチケット検索', # 'Search for Incident tickets'
'Menu:Incident:Shortcuts' => 'ショートカット', # 'Shortcuts'
'Menu:Incident:Shortcuts+' => '', # ''
'Menu:Incident:MyIncidents' => '担当しているインシデント', # 'Incidents assigned to me'
'Menu:Incident:MyIncidents+' => '担当しているインシデント(エージェント)', # 'Incidents assigned to me (as Agent)'
'Menu:Incident:EscalatedIncidents' => 'エスカレーションされたインシデント', # 'Escalated Incidents'
'Menu:Incident:EscalatedIncidents+' => 'エスカレーションされたインシデント', # 'Escalated Incidents'
'Menu:Incident:OpenIncidents' => '担当のいないインシデント', # 'All Open Incidents'
'Menu:Incident:OpenIncidents+' => '担当のいないインシデント', # 'All Open Incidents'
));
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
//
// Class: Incident
//
Dict::Add('JA JP', 'Japanese', '日本語', array (
'Class:Incident' => 'インシデント', # 'Incident'
'Class:Incident+' => '', # ''
'Class:Incident/Stimulus:ev_assign' => '割当', # 'Assign'
'Class:Incident/Stimulus:ev_assign+' => '', # ''
'Class:Incident/Stimulus:ev_reassign' => '再割当', # 'Reassign'
'Class:Incident/Stimulus:ev_reassign+' => '', # ''
'Class:Incident/Stimulus:ev_timeout' => '中断(エスカレーション)', # 'ev_timeout'
'Class:Incident/Stimulus:ev_timeout+' => '', # ''
'Class:Incident/Stimulus:ev_resolve' => '解決済みとする', # 'Mark as resolved'
'Class:Incident/Stimulus:ev_resolve+' => '', # ''
'Class:Incident/Stimulus:ev_close' => '完了', # 'Close'
'Class:Incident/Stimulus:ev_close+' => '', # ''
));
?>

17
datamodels/1.x/itop-incident-mgmt-1.0.0/main.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,17 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
?>

49
datamodels/1.x/itop-incident-mgmt-1.0.0/module.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,49 @@
<?php
SetupWebPage::AddModule(
__FILE__, // Path to the current file, all other file names are relative to the directory containing this file
'itop-incident-mgmt/1.0.0',
array(
// Identification
//
'label' => 'Incident Management',
'category' => 'business',
// Setup
//
'dependencies' => array(
'itop-config-mgmt/1.0.0',
'itop-service-mgmt/1.0.0',
'itop-tickets/1.0.0',
),
'mandatory' => false,
'visible' => true,
// Components
//
'datamodel' => array(
'model.itop-incident-mgmt.php',
'main.itop-incident-mgmt.php',
),
'data.struct' => array(
'data.struct.ta-triggers.xml',
'data.struct.ta-links.xml',
),
'data.sample' => array(
//'data.sample.itop-incident-mgmt.xml',
),
// Documentation
//
'doc.manual_setup' => '',
'doc.more_information' => '/doc/itop-documentation.htm#IncidentMgmt',
// Default settings
//
'settings' => array(
),
)
);
?>

60
datamodels/1.x/itop-incident-mgmt-1.0.0/pt_br.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,60 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* @author Erwan Taloc <erwan.taloc@combodo.com>
* @author Romain Quetiez <romain.quetiez@combodo.com>
* @author Denis Flaven <denis.flaven@combodo.com>
* @author Marco Tulio <mtulio@opensolucoes.com.br>
* @licence http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('PT BR', 'Brazilian', 'Brazilian', array(
'Class:Incident' => 'Incidentes',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Atribuír',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Re-atribuír',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'ev_timeout',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Marque como resolvido',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Fechado',
'Class:Incident/Stimulus:ev_close+' => '',
'Class:lnkTicketToIncident' => 'Ticket to Incident~~',
'Class:lnkTicketToIncident/Attribute:ticket_id' => 'Ticket~~',
'Class:lnkTicketToIncident/Attribute:incident_id' => 'Incidentes',
'Class:lnkTicketToIncident/Attribute:reason' => 'Razão',
'Menu:IncidentManagement' => 'Gerenciamento Incidentes',
'Menu:IncidentManagement+' => 'Gerenciamento Incidentes',
'Menu:Incident:Overview' => 'Visão Geral',
'Menu:Incident:Overview+' => 'Visão Geral',
'Menu:NewIncident' => 'Novo Incidente',
'Menu:NewIncident+' => 'Novo Incidente',
'Menu:SearchIncidents' => 'Pesquisa para Incidentes',
'Menu:SearchIncidents+' => 'Pesquisa para Incidentes',
'Menu:Incident:Shortcuts' => 'Atalhos',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Incidentes atribuído a mim',
'Menu:Incident:MyIncidents+' => 'Incidentes atribuí para mim (como agente)',
'Menu:Incident:EscalatedIncidents' => 'Incidentes encaminhados',
'Menu:Incident:EscalatedIncidents+' => 'Incidentes encaminhados',
'Menu:Incident:OpenIncidents' => 'Todos Incidentes abertos',
'Menu:Incident:OpenIncidents+' => 'Todos Incidentes abertos',
));
?>

73
datamodels/1.x/itop-incident-mgmt-1.0.0/ru.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,73 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* Localized data
*
* @author Vladimir Shilov <shilow@ukr.net>
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('RU RU', 'Russian', 'Русский', array(
'Menu:IncidentManagement' => 'Управление инцидентами',
'Menu:IncidentManagement+' => 'Управление инцидентами',
'Menu:Incident:Overview' => 'Обзор',
'Menu:Incident:Overview+' => 'Обзор',
'Menu:NewIncident' => 'Новый инцидент',
'Menu:NewIncident+' => 'Создать новый инцидент-тикет',
'Menu:SearchIncidents' => 'Поиск инцидентов',
'Menu:SearchIncidents+' => 'Поиск инцидент-тикетов',
'Menu:Incident:Shortcuts' => 'Ярлыки',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Инциденты назначенные на меня',
'Menu:Incident:MyIncidents+' => 'Управление инцидентами (как Агент)',
'Menu:Incident:EscalatedIncidents' => 'Эскалированные инциденты',
'Menu:Incident:EscalatedIncidents+' => 'Эскалированные инциденты',
'Menu:Incident:OpenIncidents' => 'Все открытые инциденты',
'Menu:Incident:OpenIncidents+' => 'Все открытые инциденты',
));
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
//
// Class: Incident
//
Dict::Add('RU RU', 'Russian', 'Русский', array(
'Class:Incident' => 'Инцидент',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Назначить',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Переназначить',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'ev_timeout',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Пометить как решённое',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Закрыть',
'Class:Incident/Stimulus:ev_close+' => '',
));
?>

73
datamodels/1.x/itop-incident-mgmt-1.0.0/tr.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,73 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* Localized data
*
* @author Izzet Sirin <izzet.sirin@htr.com.tr>
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
'Menu:IncidentManagement' => 'Arıza Yönetimi',
'Menu:IncidentManagement+' => 'Arıza Yönetimi',
'Menu:Incident:Overview' => 'Özet',
'Menu:Incident:Overview+' => 'Özet',
'Menu:NewIncident' => 'Yeni arıza',
'Menu:NewIncident+' => 'Yeni arıza kaydı yarat',
'Menu:SearchIncidents' => 'Arıza kayıt arama',
'Menu:SearchIncidents+' => 'Arıza kayıt arama',
'Menu:Incident:Shortcuts' => 'Kısayollar',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => 'Bana atanan arıza kayıtları',
'Menu:Incident:MyIncidents+' => 'Bana atanan arıza kayıtları',
'Menu:Incident:EscalatedIncidents' => 'Yönetime aktarılan arıza kayıtları',
'Menu:Incident:EscalatedIncidents+' => 'Yönetime aktarılan arıza kayıtları',
'Menu:Incident:OpenIncidents' => 'Tüm açık arıza kayıtları',
'Menu:Incident:OpenIncidents+' => 'Tüm açık arıza kayıtları',
));
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
//
// Class: Incident
//
Dict::Add('TR TR', 'Turkish', 'Türkçe', array(
'Class:Incident' => 'Arıza',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => 'Ata',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => 'Tekrar ata',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'Değerlendirme süre aşımı',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => 'Çözümlendi',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => 'Kapatıldı',
'Class:Incident/Stimulus:ev_close+' => '',
));
?>

73
datamodels/1.x/itop-incident-mgmt-1.0.0/zh.dict.itop-incident-mgmt.php Normal file
View File

@@ -0,0 +1,73 @@
<?php
// Copyright (C) 2010 Combodo SARL
//
// This program is free software; you can redistribute it and/or modify
// it under the terms of the GNU General Public License as published by
// the Free Software Foundation; version 3 of the License.
//
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program; if not, write to the Free Software
// Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
/**
* Localized data
*
* @author Robert Deng <denglx@gmail.com>
* @license http://www.opensource.org/licenses/gpl-3.0.html LGPL
*/
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
'Menu:IncidentManagement' => '事件管理',
'Menu:IncidentManagement+' => '时间管理',
'Menu:Incident:Overview' => '概览',
'Menu:Incident:Overview+' => '概览',
'Menu:NewIncident' => '新事件',
'Menu:NewIncident+' => '创建新的事件单据',
'Menu:SearchIncidents' => '搜索事件',
'Menu:SearchIncidents+' => '搜索事件单据',
'Menu:Incident:Shortcuts' => '快捷方式',
'Menu:Incident:Shortcuts+' => '',
'Menu:Incident:MyIncidents' => '指派给我的事件',
'Menu:Incident:MyIncidents+' => '指派给我的事件 (作为办理人)',
'Menu:Incident:EscalatedIncidents' => '升级的事件',
'Menu:Incident:EscalatedIncidents+' => '升级的事件',
'Menu:Incident:OpenIncidents' => '所有待处理的事件',
'Menu:Incident:OpenIncidents+' => '所有待处理的事件',
));
// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+
//
// Class: Incident
//
Dict::Add('ZH CN', 'Chinese', '简体中文', array(
'Class:Incident' => '事件',
'Class:Incident+' => '',
'Class:Incident/Stimulus:ev_assign' => '指派',
'Class:Incident/Stimulus:ev_assign+' => '',
'Class:Incident/Stimulus:ev_reassign' => '重新指派',
'Class:Incident/Stimulus:ev_reassign+' => '',
'Class:Incident/Stimulus:ev_timeout' => 'ev_timeout',
'Class:Incident/Stimulus:ev_timeout+' => '',
'Class:Incident/Stimulus:ev_resolve' => '标记为已解决',
'Class:Incident/Stimulus:ev_resolve+' => '',
'Class:Incident/Stimulus:ev_close' => '关闭',
'Class:Incident/Stimulus:ev_close+' => '',
));
?>