<p align="center"><a href="https://www.combodo.com/itop-193" target="_blank">
    <img src="https://www.combodo.com/logos/logo-itop.svg">
</a></p>


# iTop - ITSM & CMDB
 
iTop stands for *IT Operations Portal*.
It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. 
iTop also offers mass import tools and web services to integrate with your IT

## Features
- Fully configurable [Configuration Management (CMDB)][10]
- [HelpDesk][11] and Incident Management
- [Service and Contract Management][12]
- [Change][13] Management
- Configurable [SLA][14] Management
- Graphical [impact analysis][15]
- [CSV import][16] tool for any data
- Consistency [audit][17] to check data quality
- [Data synchronization][18] (for data federation)


## Latest release

 - [Changes since the previous version][62]
 - [New features][63]
 - [Installation notes][64]
 - [Download][65]

[62]: https://www.itophub.io/wiki/page?id=latest:release:change_log
[63]: https://www.itophub.io/wiki/page?id=latest:release:start
[64]: https://www.itophub.io/wiki/page?id=latest:install:start
[65]: https://sourceforge.net/projects/itop/files/latest/download


## Resources

 - [iTop Forums][1]: community support
 - [iTop Tickets][2]: for feature requests and bug reports
 - [Releases download][3]
 - [Software requirements][4]
 - [Documentation][5] covering both iTop and its official extensions
 - [iTop Hub][6] : discover and install extensions !


[1]: https://sourceforge.net/p/itop/discussion/
[2]: https://sourceforge.net/p/itop/tickets/
[3]: https://sourceforge.net/projects/itop/files/itop/
[4]: https://www.itophub.io/wiki/page?id=latest:install:upgrading_itop
[5]: https://www.itophub.io/wiki
[6]: https://store.itophub.io/en_US/

[10]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#configuration_management_cmdb
[11]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#ticketing
[12]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#service_management
[13]: https://www.itophub.io/wiki/page?id=latest%3Adatamodel%3Astart#change_management
[14]: https://www.itophub.io/wiki/page?id=latest%3Aimplementation%3Astart#service_level_agreements_and_targets
[15]: https://www.itophub.io/wiki/page?id=latest%3Auser%3Aactions#relations
[16]: https://www.itophub.io/wiki/page?id=latest%3Auser%3Abulk_modify#uploading_data
[17]: https://www.itophub.io/wiki/page?id=latest%3Aadmin%3Aaudit
[18]: https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Adata_synchro_overview



## About Us

iTop development is sponsored, led and supported by [Combodo][0].

[0]: https://www.combodo.com


## Contributors

We would like to give a special thank you to the people from the community who contributed to this project, including:

### Names
 - Alves, David
 - Beck, Pedro
 - Bilger, Jean-François
 - Bostoen, Jeffrey (a.k.a @jbostoen)
 - Cardoso, Anderson
 - Cassaro, Bruno
 - Casteleyn, Thomas (a.k.a @Hipska)
 - Castro, Randall Badilla
 - Colantoni, Maria Laura
 - Couronné, Guy
 - Dvořák, Lukáš
 - Goethals, Stefan
 - Gumble, David
 - Hippler, Lars
 - Khamit, Shamil
 - Kincel, Martin
 - Konečný, Kamil
 - Kunin, Vladimir
 - Lassiter, Dennis
 - Lazcano, Federico
 - Lucas, Jonathan
 - Malik, Remie
 - Mindêllo de Andrade, Lucas (a.k.a @rokam)
 - Rosenke, Stephan
 - Seki, Shoji
 - Shilov, Vladimir
 - Tulio, Marco
 - Turrubiates, Miguel

### Aliases
 - chifu1234
 - cprobst
 - Karkoff1212
 - larhip
 - Laura
 - Purple Grape
 - Schlobinux
 - theBigOne
 - ulmerspatz

### Companies
 - Hardis
 - ITOMIG
 - Pimkie

