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# iTop - ITSM & CMDB
 
iTop stands for *IT Operations Portal*.
It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. 
iTop also offers mass import tools and web services to integrate with your IT

## Features
- Fully configurable [Configuration Management (CMDB)][20]
- [HelpDesk][21] and Incident Management
- [Service and Contract Management][22]
- [Change][23] Management
- Configurable [SLA][24] Management
- Graphical [impact analysis][25]
- [CSV import][26] tool for any data
- Consistency [audit][27] to check data quality
- [Data synchronization][28] (for data federation)


## Resources

 - [iTop Forums][1]: for support request
 - [iTop Tickets][2]: for feature requests and bug reports
 - [Releases download][3]
 - [iTop documentation][4] for iTop and official extensions
 - [iTop extensions][5] for discovering and installing extensions
   
 
## Releases
### Version 2.5  
 - [Changes since the previous version][6]
 - [New features][7]
 - [Migration notes][8]
 - [Download iTop 2.5.0][9]
 

### Version 2.4  
 - [Changes since the previous version][10]
 - [New features][11]
 - [Migration notes][12]
 - [Download iTop 2.4.1][13]

# About Us

iTop development is sponsored, led and supported by [Combodo][14].

# Contributors

We would like to give a special thank you to the people from the community who contributed to this project, including:
 - Alves, David
 - Beck, Pedro
 - Bilger, Jean-François
 - Cardoso, Anderson
 - Cassaro, Bruno
 - Casteleyn, Thomas
 - Castro, Randall Badilla
 - Colantoni, Maria Laura
 - Dvořák, Lukáš
 - Goethals, Stefan
 - Gumble, David
 - Hippler, Lars
 - Khamit, Shamil
 - Kunin, Vladimir
 - Lassiter, Dennis
 - Lucas, Jonathan
 - Malik, Remie
 - Rosenke, Stephan
 - Seki, Shoji
 - Shilov, Vladimir
 - Tulio, Marco
 - Turrubiates, Miguel

#### Aliases
 - cprobst
 - Karkoff1212
 - Laura
 - Schlobinux
 - theBigOne
 - ulmerspatz

#### Companies
 - Hardis
 - ITOMIG
 
[1]: https://sourceforge.net/p/itop/discussion/
[2]: https://sourceforge.net/p/itop/tickets/
[3]: https://sourceforge.net/projects/itop/files/itop/
[4]: https://www.itophub.io/wiki
[5]: https://store.itophub.io/en_US/
[6]: https://www.itophub.io/wiki/page?id=2_5_0:release:change_log
[7]: https://www.itophub.io/wiki/page?id=2_5_0:release:2_5_whats_new
[8]: https://www.itophub.io/wiki/page?id=2_5_0:install:240_to_250_migration_notes
[9]: https://sourceforge.net/projects/itop/files/itop/2.5.0/iTop-2.5.0-3935.zip/download
[10]: https://www.itophub.io/wiki/page?id=2_4_0:release:change_log
[11]: https://www.itophub.io/wiki/page?id=2_4_0:release:2_4_whats_new
[12]: https://www.itophub.io/wiki/page?id=2_4_0:install:230_to_240_migration_notes
[13]: https://sourceforge.net/projects/itop/files/itop/2.4.1/iTop-2.4.1-3714.zip/download
[14]: https://www.combodo.com

[20]: https://www.itophub.io/wiki/page?id=2_5_0%3Adatamodel%3Astart#configuration_management_cmdb
[21]: https://www.itophub.io/wiki/page?id=2_5_0%3Adatamodel%3Astart#ticketing
[22]: https://www.itophub.io/wiki/page?id=2_5_0%3Adatamodel%3Astart#service_management
[23]: https://www.itophub.io/wiki/page?id=2_5_0%3Adatamodel%3Astart#change_management
[24]: https://www.itophub.io/wiki/page?id=2_5_0%3Aimplementation%3Astart#service_level_agreements_and_targets
[25]: https://www.itophub.io/wiki/page?id=2_5_0%3Auser%3Aactions#relations
[26]: https://www.itophub.io/wiki/page?id=2_5_0%3Auser%3Abulk_modify#uploading_data
[27]: https://manage-wiki.openitop.org/doku.php?id=2_5_0:admin:audit
[28]: https://manage-wiki.openitop.org/doku.php?id=2_5_0:advancedtopics:data_synchro_overview




