<?php

/**
 * Localized data
 *
 * @copyright Copyright (C) 2010-2024 Combodo SAS
 * @license    https://opensource.org/licenses/AGPL-3.0
 *
 */
/**
 *
 */
Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
	'Menu:RequestManagement' => 'Helpdesk',
	'Menu:RequestManagement+' => '~~',
	'Menu:RequestManagementProvider' => 'Poskytovateľ Helpdesku',
	'Menu:RequestManagementProvider+' => '~~',
	'Menu:UserRequest:Provider' => 'Otvorené požiadavky prenesené na poskytovateľa',
	'Menu:UserRequest:Provider+' => '~~',
	'Menu:UserRequest:Overview' => 'Prehľad',
	'Menu:UserRequest:Overview+' => '~~',
	'Menu:NewUserRequest' => 'Nové požiadavky užívateľa',
	'Menu:NewUserRequest+' => 'Create a new user request ticket~~',
	'Menu:SearchUserRequests' => 'Vyhľadať užívateľské požiadavky',
	'Menu:SearchUserRequests+' => 'Search for user request tickets~~',
	'Menu:UserRequest:Shortcuts' => 'Skratky',
	'Menu:UserRequest:Shortcuts+' => '~~',
	'Menu:UserRequest:MyRequests' => 'požiadavky pridelené mne',
	'Menu:UserRequest:MyRequests+' => 'Requests assigned to me (as an Agent)~~',
	'Menu:UserRequest:MySupportRequests' => 'Moje hovory podpory',
	'Menu:UserRequest:MySupportRequests+' => 'Non closed requests where I am the caller~~',
	'Menu:UserRequest:EscalatedRequests' => 'Eskalované požiadavky',
	'Menu:UserRequest:EscalatedRequests+' => 'Requests which are under escalation, by status or hot flag~~',
	'Menu:UserRequest:OpenRequests' => 'Všetky otvorené požiadavky',
	'Menu:UserRequest:OpenRequests+' => 'All requests that are not closed~~',
	'UI:WelcomeMenu:MyAssignedCalls' => 'požiadavky pridelené mne',
	'UI-RequestManagementOverview-RequestByType-last-14-days' => 'požiadavky za posledných 14 dní (po typoch)',
	'UI-RequestManagementOverview-Last-14-days' => 'požiadavky posledných 14 dní (po dňoch)',
	'UI-RequestManagementOverview-OpenRequestByStatus' => 'Otvorené požiadavky podľa stavu',
	'UI-RequestManagementOverview-OpenRequestByAgent' => 'Otvorené požiadavky podľa agenta',
	'UI-RequestManagementOverview-OpenRequestByType' => 'Otvorené požiadavky podľa typu',
	'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Otvorené požiadavky podľa organizácie',
	'Class:UserRequest:KnownErrorList' => 'Známe chyby',
	'Class:UserRequest:KnownErrorList+' => 'Known Errors related to Functional CI linked to the current ticket~~',
]);

// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+

//
// Class: UserRequest
//

Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
	'Class:UserRequest' => 'Požiadavka užívateľa',
	'Class:UserRequest+' => '~~',
	'Class:UserRequest/Attribute:status' => 'Stav',
	'Class:UserRequest/Attribute:status+' => '~~',
	'Class:UserRequest/Attribute:status/Value:new' => 'Nová',
	'Class:UserRequest/Attribute:status/Value:new+' => '~~',
	'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Eskalované TTO',
	'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '~~',
	'Class:UserRequest/Attribute:status/Value:assigned' => 'Pridelené',
	'Class:UserRequest/Attribute:status/Value:assigned+' => '~~',
	'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Eskalované TTR',
	'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '~~',
	'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Čaká sa na schválenie',
	'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '~~',
	'Class:UserRequest/Attribute:status/Value:approved' => 'Schválená',
	'Class:UserRequest/Attribute:status/Value:approved+' => '~~',
	'Class:UserRequest/Attribute:status/Value:rejected' => 'Zamietnutá',
	'Class:UserRequest/Attribute:status/Value:rejected+' => '~~',
	'Class:UserRequest/Attribute:status/Value:pending' => 'Pozdržaná',
	'Class:UserRequest/Attribute:status/Value:pending+' => '~~',
	'Class:UserRequest/Attribute:status/Value:resolved' => 'Vyriešená',
	'Class:UserRequest/Attribute:status/Value:resolved+' => '~~',
	'Class:UserRequest/Attribute:status/Value:closed' => 'Zatvorená',
	'Class:UserRequest/Attribute:status/Value:closed+' => '~~',
	'Class:UserRequest/Attribute:request_type' => 'Typ požiadavky',
	'Class:UserRequest/Attribute:request_type+' => '~~',
	'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Požiadavka',
	'Class:UserRequest/Attribute:request_type/Value:service_request+' => '~~',
	'Class:UserRequest/Attribute:impact' => 'Dopad',
	'Class:UserRequest/Attribute:impact+' => 'Impact is the severity of the fault, how many end users are affected.~~',
	'Class:UserRequest/Attribute:impact/Value:1' => 'Oddelenie',
	'Class:UserRequest/Attribute:impact/Value:1+' => '~~',
	'Class:UserRequest/Attribute:impact/Value:2' => 'Služba',
	'Class:UserRequest/Attribute:impact/Value:2+' => '~~',
	'Class:UserRequest/Attribute:impact/Value:3' => 'Osoba',
	'Class:UserRequest/Attribute:impact/Value:3+' => '~~',
	'Class:UserRequest/Attribute:priority' => 'Priorita',
	'Class:UserRequest/Attribute:priority+' => 'Order in which tickets need to be handled~~',
	'Class:UserRequest/Attribute:priority/Value:1' => 'Kritická',
	'Class:UserRequest/Attribute:priority/Value:1+' => 'Highest priority~~',
	'Class:UserRequest/Attribute:priority/Value:2' => 'Vysoká',
	'Class:UserRequest/Attribute:priority/Value:2+' => '~~',
	'Class:UserRequest/Attribute:priority/Value:3' => 'Stredná',
	'Class:UserRequest/Attribute:priority/Value:3+' => '~~',
	'Class:UserRequest/Attribute:priority/Value:4' => 'Nízka',
	'Class:UserRequest/Attribute:priority/Value:4+' => 'Lowest priority~~',
	'Class:UserRequest/Attribute:urgency' => 'Naliehavosť',
	'Class:UserRequest/Attribute:urgency+' => 'How quickly the fault needs to be resolved~~',
	'Class:UserRequest/Attribute:urgency/Value:1' => 'Kritická',
	'Class:UserRequest/Attribute:urgency/Value:1+' => 'Most urgent~~',
	'Class:UserRequest/Attribute:urgency/Value:2' => 'Vysoká',
	'Class:UserRequest/Attribute:urgency/Value:2+' => '~~',
	'Class:UserRequest/Attribute:urgency/Value:3' => 'Stredná',
	'Class:UserRequest/Attribute:urgency/Value:3+' => '~~',
	'Class:UserRequest/Attribute:urgency/Value:4' => 'Nízka',
	'Class:UserRequest/Attribute:urgency/Value:4+' => 'Lowest urgency level~~',
	'Class:UserRequest/Attribute:origin' => 'Pôvod',
	'Class:UserRequest/Attribute:origin+' => 'What\'s the trigger of this request ticket creation~~',
	'Class:UserRequest/Attribute:origin/Value:in_person' => 'In-person~~',
	'Class:UserRequest/Attribute:origin/Value:in_person+' => 'Request created following a face-to-face discussion~~',
	'Class:UserRequest/Attribute:origin/Value:chat' => 'Chat~~',
	'Class:UserRequest/Attribute:origin/Value:chat+' => 'Request created following a chat discussion~~',
	'Class:UserRequest/Attribute:origin/Value:mail' => 'Mail',
	'Class:UserRequest/Attribute:origin/Value:mail+' => 'Request created on an email reception~~',
	'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Dohľad',
	'Class:UserRequest/Attribute:origin/Value:monitoring+' => 'Request created on a monitoring alert~~',
	'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefón',
	'Class:UserRequest/Attribute:origin/Value:phone+' => 'Request created following a phone call~~',
	'Class:UserRequest/Attribute:origin/Value:portal' => 'Portál',
	'Class:UserRequest/Attribute:origin/Value:portal+' => 'Request created on the user portal~~',
	'Class:UserRequest/Attribute:approver_id' => 'Schvalovateľ',
	'Class:UserRequest/Attribute:approver_id+' => '~~',
	'Class:UserRequest/Attribute:approver_email' => 'Email schvalovateľa',
	'Class:UserRequest/Attribute:approver_email+' => '~~',
	'Class:UserRequest/Attribute:service_id' => 'Služba',
	'Class:UserRequest/Attribute:service_id+' => '~~',
	'Class:UserRequest/Attribute:service_name' => 'Názov služby',
	'Class:UserRequest/Attribute:service_name+' => '~~',
	'Class:UserRequest/Attribute:servicesubcategory_id' => 'Subkategórie služieb',
	'Class:UserRequest/Attribute:servicesubcategory_id+' => '~~',
	'Class:UserRequest/Attribute:servicesubcategory_name' => 'Názov subkategórie služieb',
	'Class:UserRequest/Attribute:servicesubcategory_name+' => '~~',
	'Class:UserRequest/Attribute:escalation_flag' => 'Eskalačný príznak',
	'Class:UserRequest/Attribute:escalation_flag+' => '~~',
	'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nie',
	'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '~~',
	'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Áno',
	'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '~~',
	'Class:UserRequest/Attribute:escalation_reason' => 'Dôvod eskalácie',
	'Class:UserRequest/Attribute:escalation_reason+' => '~~',
	'Class:UserRequest/Attribute:assignment_date' => 'Dátum pridelenia',
	'Class:UserRequest/Attribute:assignment_date+' => '~~',
	'Class:UserRequest/Attribute:resolution_date' => 'Dátum vyriešenia',
	'Class:UserRequest/Attribute:resolution_date+' => '~~',
	'Class:UserRequest/Attribute:last_pending_date' => 'Posledný dátum pozdržania',
	'Class:UserRequest/Attribute:last_pending_date+' => '~~',
	'Class:UserRequest/Attribute:cumulatedpending' => 'Kumulatívne pozdržané',
	'Class:UserRequest/Attribute:cumulatedpending+' => '~~',
	'Class:UserRequest/Attribute:tto' => 'TTO',
	'Class:UserRequest/Attribute:tto+' => 'Time To Own~~',
	'Class:UserRequest/Attribute:ttr' => 'TTR',
	'Class:UserRequest/Attribute:ttr+' => 'Time To Resolve~~',
	'Class:UserRequest/Attribute:tto_time_spent' => 'TTO time spent~~',
	'Class:UserRequest/Attribute:tto_time_spent+' => '~~',
	'Class:UserRequest/Attribute:ttr_time_spent' => 'TTR time spent~~',
	'Class:UserRequest/Attribute:ttr_time_spent+' => '~~',
	'Class:UserRequest/Attribute:tto_escalation_deadline' => 'Dátum eskalácie TTO',
	'Class:UserRequest/Attribute:tto_escalation_deadline+' => '~~',
	'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO dodržané',
	'Class:UserRequest/Attribute:sla_tto_passed+' => '~~',
	'Class:UserRequest/Attribute:sla_tto_over' => 'SLA TTO prekročené',
	'Class:UserRequest/Attribute:sla_tto_over+' => '~~',
	'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'Dátum eskalácie TTR',
	'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '~~',
	'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR dodržané',
	'Class:UserRequest/Attribute:sla_ttr_passed+' => '~~',
	'Class:UserRequest/Attribute:sla_ttr_over' => 'SLA TTR prekročené',
	'Class:UserRequest/Attribute:sla_ttr_over+' => '~~',
	'Class:UserRequest/Attribute:time_spent' => 'Oneskorenie vyriešenia',
	'Class:UserRequest/Attribute:time_spent+' => '~~',
	'Class:UserRequest/Attribute:resolution_code' => 'Kód riešenia',
	'Class:UserRequest/Attribute:resolution_code+' => 'What was done to resolve the request?~~',
	'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Asistencia',
	'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '~~',
	'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Chyba opravená',
	'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '~~',
	'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Oprava hardvéru',
	'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '~~',
	'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Iné',
	'Class:UserRequest/Attribute:resolution_code/Value:other+' => '~~',
	'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Softvérová záplata',
	'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '~~',
	'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'Aktualizácia systému',
	'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '~~',
	'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Školenie',
	'Class:UserRequest/Attribute:resolution_code/Value:training+' => '~~',
	'Class:UserRequest/Attribute:solution' => 'Riešenie',
	'Class:UserRequest/Attribute:solution+' => '~~',
	'Class:UserRequest/Attribute:pending_reason' => 'Dôvod pozdržania',
	'Class:UserRequest/Attribute:pending_reason+' => '~~',
	'Class:UserRequest/Attribute:parent_request_id' => 'Nadradená Požiadavka',
	'Class:UserRequest/Attribute:parent_request_id+' => '~~',
	'Class:UserRequest/Attribute:parent_incident_id' => 'Parent incident~~',
	'Class:UserRequest/Attribute:parent_incident_id+' => '~~',
	'Class:UserRequest/Attribute:parent_request_ref' => 'Požiadavka o odporúčanie',
	'Class:UserRequest/Attribute:parent_request_ref+' => '~~',
	'Class:UserRequest/Attribute:parent_problem_id' => 'Rodičovský problém',
	'Class:UserRequest/Attribute:parent_problem_id+' => '~~',
	'Class:UserRequest/Attribute:parent_problem_ref' => 'Referencia na problém',
	'Class:UserRequest/Attribute:parent_problem_ref+' => '~~',
	'Class:UserRequest/Attribute:parent_change_id' => 'Nadradená Zmena',
	'Class:UserRequest/Attribute:parent_change_id+' => '~~',
	'Class:UserRequest/Attribute:parent_change_ref' => 'Referencia na zmenu',
	'Class:UserRequest/Attribute:parent_change_ref+' => '~~',
	'Class:UserRequest/Attribute:parent_incident_ref' => 'Parent incident ref~~',
	'Class:UserRequest/Attribute:parent_incident_ref+' => '~~',
	'Class:UserRequest/Attribute:related_incident_list' => 'Child Incidents~~',
	'Class:UserRequest/Attribute:related_incident_list+' => 'All the incidents that are linked to this parent request~~',
	'Class:UserRequest/Attribute:related_request_list' => 'Podriadené požiadavky',
	'Class:UserRequest/Attribute:related_request_list+' => 'All the requests that are linked to this parent request~~',
	'Class:UserRequest/Attribute:public_log' => 'Verejný záznam',
	'Class:UserRequest/Attribute:public_log+' => '~~',
	'Class:UserRequest/Attribute:user_satisfaction' => 'Spokojnosť užívateľa',
	'Class:UserRequest/Attribute:user_satisfaction+' => '~~',
	'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Veľmi spokojný',
	'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '~~',
	'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Pomerne spokojný',
	'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '~~',
	'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Skôr nespokojný',
	'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '~~',
	'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Veľmi nespokojný',
	'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '~~',
	'Class:UserRequest/Attribute:user_comment' => 'Komentár užívateľa',
	'Class:UserRequest/Attribute:user_comment+' => '~~',
	'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Priateľské meno ID požiadavky rodiča',
	'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '~~',
	'Class:UserRequest/Stimulus:ev_assign' => 'Prideiť',
	'Class:UserRequest/Stimulus:ev_assign+' => '~~',
	'Class:UserRequest/Stimulus:ev_reassign' => 'Znovu Prideiť',
	'Class:UserRequest/Stimulus:ev_reassign+' => '~~',
	'Class:UserRequest/Stimulus:ev_approve' => 'Schváliť',
	'Class:UserRequest/Stimulus:ev_approve+' => '~~',
	'Class:UserRequest/Stimulus:ev_reject' => 'Zamietnúť',
	'Class:UserRequest/Stimulus:ev_reject+' => '~~',
	'Class:UserRequest/Stimulus:ev_pending' => 'Pozdržať',
	'Class:UserRequest/Stimulus:ev_pending+' => '~~',
	'Class:UserRequest/Stimulus:ev_timeout' => 'Vypršanie času',
	'Class:UserRequest/Stimulus:ev_timeout+' => '~~',
	'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatické vyriešenie',
	'Class:UserRequest/Stimulus:ev_autoresolve+' => '~~',
	'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatické zatvorenie',
	'Class:UserRequest/Stimulus:ev_autoclose+' => '~~',
	'Class:UserRequest/Stimulus:ev_resolve' => 'Vyriešiť',
	'Class:UserRequest/Stimulus:ev_resolve+' => '~~',
	'Class:UserRequest/Stimulus:ev_close' => 'Zatvoriť',
	'Class:UserRequest/Stimulus:ev_close+' => '~~',
	'Class:UserRequest/Stimulus:ev_reopen' => 'Znova otvoriť',
	'Class:UserRequest/Stimulus:ev_reopen+' => '~~',
	'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Počkať na schválenie',
	'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '~~',
	'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself~~',
	'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
	'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~',
]);

Dict::Add('SK SK', 'Slovak', 'Slovenčina', [
	'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
	'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
	'Organization:Overview:Tickets' => 'Tickets for this organization~~',
]);
